Guide PPO Rx (PPO) Summary of Benefits

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Guide PPO Rx (PPO) Summary of Benefits January 1, 2015 December 31, 2015 Call toll-free 1-877-933-8454 8 a.m. to 8 p.m. daily October 1 to February 15 and 8 a.m. to 8 p.m. weekdays the rest of the year. TTY/TDD 711 HealthAllianceMedicare.org med-neiapporxsob-0814 H2591_15_19987

SECTION I INTRODUCTION TO SUMMARY OF BENEFITS YOU HAVE CHOICES ABOUT HOW TO GET YOUR MEDICARE BENEFITS One choice is to get your Medicare benefits through Original Medicare (fee-for-service Medicare). Original Medicare is run directly by the Federal government. Another choice is to get your Medicare benefits by joining a Medicare health plan (such as Health Alliance Medicare Guide PPO Rx [PPO]). TIPS FOR COMPARING YOUR MEDICARE CHOICES This Summary of Benefits booklet gives you a summary of what covers and what you pay. If you want to compare our plan with other Medicare health plans, ask the other plans for their Summary of Benefits booklets. Or, use the Medicare Plan Finder on http://www.medicare.gov. If you want to know more about the coverage and costs of Original Medicare, look in your current Medicare & You handbook. View it online at http://www.medicare.gov or get a copy by calling 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. SECTIONS IN THIS BOOKLET Things to Know About Monthly Premium, Deductible and Limits on How Much You Pay for Covered Services Covered Medical and Hospital Benefits Prescription Drug Benefi ts This document is available in other formats such as Braille and large print. This document may be available in a non-english language. For additional information, call us at 1-877-933-8454 or, for TTY users, 711. THINGS TO KNOW ABOUT HEALTH ALLIANCE MEDICARE GUIDE PPO RX (PPO) HOURS OF OPERATION From October 1 to February 14, you can call us 7 days a week from 8:00 a.m. to 8:00 p.m. Central time. From February 15 to September 30, you can call us Monday through Friday from 8:00 a.m. to 8:00 p.m. Central time. HEALTH ALLIANCE MEDICARE GUIDE PPO RX (PPO) PHONE NUMBERS AND WEBSITE If you are a member of this plan, call toll-free 1-877-917-8550 or, for TTY users, 711. If you are not a member of this plan, call toll-free 1-877-933-8454 or, for TTY users, 711. Our website: http://www.healthalliancemedicare.org 1

WHO CAN JOIN? To join, you must be entitled to Medicare Part A, be enrolled in Medicare Part B and live in our service area. Our service area includes the following counties in Iowa: Benton, Cedar, Cerro Gordo, Chickasaw, Dallas, Johnson, Keokuk, Kossuth, Linn, Polk, Pottawattamie, Scott, Warren, Winnebago, and Worth; and Nebraska: Douglas, Lancaster, and Sarpy. WHICH DOCTORS, HOSPITALS AND PHARMACIES CAN I USE? has a network of doctors, hospitals, pharmacies and other providers. If you use the providers in our network, you may pay less for your covered services. But if you want to, you can also use providers that are not in our network. You must generally use network pharmacies to fill your prescriptions for covered Part D drugs. Some of our network pharmacies have preferred cost-sharing. You may pay less if you use these pharmacies. You can see our plan s provider and pharmacy directory at our website (http://www.healthalliancemedicare.org). Or, call us and we will send you a copy of the provider and pharmacy directories. WHAT DO WE COVER? Like all Medicare health plans, we cover everything that Original Medicare covers and more. Our plan members get all of the benefits covered by Original Medicare. For some of these benefits, you may pay more in our plan than you would in Original Medicare. For others, you may pay less. Our plan members also get more than what is covered by Original Medicare. Some of the extra benefits are outlined in this booklet. We cover Part D drugs. In addition, we cover Part B drugs such as chemotherapy and some drugs administered by your provider. You can see the complete plan formulary (list of Part D prescription drugs) and any restrictions on our website, http://www.healthalliancemedicare.org. Or, call us and we will send you a copy of the formulary. HOW WILL I DETERMINE MY DRUG COSTS? Our plan groups each medication into one of five tiers. You will need to use your formulary to locate what tier your drug is on to determine how much it will cost you. The amount you pay depends on the drug s tier and what stage of the benefit you have reached. Later in this document we discuss the benefit stages that occur after you meet your deductible: Initial Coverage, Coverage Gap and Catastrophic Coverage. 2

If you have any questions about this plan s benefits or costs, please contact Health Alliance Medicare for details. SECTION II SUMMARY OF BENEFITS MONTHLY PREMIUM, DEDUCTIBLE AND LIMITS ON HOW MUCH YOU PAY FOR COVERED SERVICES How much is the $95 per month. In addition, you must keep paying your Medicare Part B premium. monthly premium? How much is the $40 per year for Part D prescription drugs. deductible? Is there any limit on how much I will pay for my covered services? Is there a limit on how much the plan will pay? Yes. Like all Medicare health plans, our plan protects you by having yearly limits on your out-of-pocket costs for medical and hospital care. Your yearly limit(s) in this plan: $4,500 for services you receive from in-network providers. $10,000 for services you receive from any provider. Your limit for services received from in-network providers will count toward this limit. If you reach the limit on out-of-pocket costs, you keep getting covered hospital and medical services and we will pay the full cost for the rest of the year. Please note that you will still need to pay your monthly premiums and cost-sharing for your Part D prescription drugs. No. There are no limits on how much our plan will pay. Health Alliance Medicare is a PPO plan with a Medicare Contract. Enrollment in Health Alliance Medicare PPO depends on contract renewal. COVERED MEDICAL AND HOSPITAL BENEFITS NOTE: Services with a 1 may require prior authorization. Services with a 2 may require a referral from your doctor. OUTPATIENT CARE AND SERVICES Acupuncture and Other Not covered Alternative Therapies Ambulance In-Network: $100 copay Out-of-Network: $100 copay 3

Chiropractic Care 1, 2 Dental Services Manipulation of the spine to correct a subluxation (when 1 or more of the bones of your spine move out of position): In-Network: $20 copay Limited dental services (this does not include services in connection with care, treatment, fi lling, removal, or replacement of teeth): Preventive dental services: Cleaning (for up to 1 every year): - In-Network: You pay nothing - Out-of-Network: $0-20 copay, depending on the service Oral exam (for up to 1 every year): - In-Network: $20 copay - Out-of-Network: $0-20 copay, depending on the service Diabetes Supplies and Services When scheduling your annual dental cleaning, please be clear whether or not you would like the oral exam that often follows. The copay for the oral exam is listed above. Diabetes monitoring supplies: In-Network: 10-20% of the cost, depending on the supply Diabetes self-management training: In-Network: You pay nothing Therapeutic shoes or inserts: 4

Diagnostic Tests, Lab and Radiology Services and X-rays Diagnostic radiology services (such as MRIs, CT scans): Diagnostic tests and procedures: Lab services: Outpatient X-rays: Doctor s Office Visits Durable Medical Equipment (wheelchairs, oxygen, etc.) 1 Emergency Care Foot Care (Podiatry Services) Therapeutic radiology services (such as radiation treatment for cancer): Primary care physician visit: In-Network: $20 copay Specialist visit: $65 copay If you are immediately admitted to the hospital, you do not have to pay your share of the cost for emergency care. See the Inpatient Hospital Care section of this booklet for other costs. Foot exams and treatment if you have diabetes-related nerve damage and/or meet certain conditions: 5

Hearing Services Home Health Care 1 Mental Health Care 1 Exam to diagnose and treat hearing and balance issues: In-Network: $35 copay Routine hearing exam (for up to 1 every year): In-Network: $35 copay In-Network: You pay nothing Inpatient visit: Our plan covers up to 190 days in a lifetime for inpatient mental health care in a psychiatric hospital. The inpatient hospital care limit applies to inpatient mental services provided in a general hospital. Our plan covers 90 days for an inpatient hospital stay. Our plan also covers 60 lifetime reserve days. These are extra days that we cover. If your hospital stay is longer than 90 days, you can use these extra days. But once you have used up these extra 60 days, your inpatient hospital coverage will be limited to 90 days. In-Network: - $150 copay per day for days 1 through 8 - You pay nothing per day for days 9 through 90 Out-of-Network: - 30% of the cost per stay Outpatient group therapy visit: Outpatient individual therapy visit: 6

Outpatient Rehabilitation Cardiac (heart) rehab services (for a maximum of 2 one-hour sessions per day for up to 36 sessions up to 36 weeks): In-Network: You pay nothing Occupational therapy visit: In-Network: $20 copay Outpatient Substance Abuse Outpatient Surgery Over-the-Counter Items Prosthetic Devices (Braces, Artificial Limbs, etc.) Renal Dialysis Transportation Physical therapy and speech and language therapy visit: In-Network: $20 copay Group therapy visit: Individual therapy visit: Ambulatory surgical center: In-Network: $150 copay Outpatient hospital: In-Network: $150 copay Not covered Prosthetic devices: Related medical supplies: Not covered 7

Urgent Care Vision Services $40 copay Exam to diagnose and treat diseases and conditions of the eye (including yearly glaucoma screening): In-Network: $35 copay Routine eye exam (for up to 1 every year): In-Network: $35 copay Preventive Care Eyeglasses or contact lenses after cataract surgery: In-Network: You pay nothing Out-of-Network: You pay nothing In-Network: You pay nothing Our plan covers many preventive services, including: Abdominal aortic aneurysm screening Alcohol misuse counseling Bone mass measurement Breast cancer screening (mammogram) Cardiovascular disease (behavioral therapy) Cardiovascular screenings Cervical and vaginal cancer screening Colonoscopy Colorectal cancer screenings Depression screening Diabetes screenings Fecal occult blood test Flexible sigmoidoscopy HIV screening Medical nutrition therapy services Obesity screening and counseling Prostate cancer screenings (PSA) Sexually transmitted infections screening and counseling Tobacco use cessation counseling (counseling for people with no sign of tobacco-related disease) Vaccines, including Flu shots, Hepatitis B shots, Pneumococcal shots Welcome to Medicare preventive visit (one-time) Yearly Wellness visit Any additional preventive services approved by Medicare during the contract year will be covered. 8

Hospice INPATIENT CARE Inpatient Hospital Care You pay nothing for hospice care from a Medicare-certified hospice. You may have to pay part of the cost for drugs and respite care. Our plan covers an unlimited number of days for an inpatient hospital stay. Inpatient Mental Health Care Skilled Nursing Facility (SNF) 1 In-Network: - $225 per day for days 1 through 8 - $0 copay per day for days 9 through 90 - You pay nothing per day for days 91 and beyond Out-of-Network: - 30% of the cost per stay For inpatient mental health care, see the Mental Health Care section of this booklet. Our plan covers up to 100 days in a SNF. In-Network: - $0 copay per day for days 1 through 20 - $150 copay per day for days 21 through 100 Out-of-Network: - 30% of the cost per stay PRESCRIPTION DRUG BENEFITS How much do I pay? For Part B drugs such as chemotherapy drugs: Other Part B drugs: 9

Initial Coverage After you pay your yearly deductible, you pay the following until your total yearly drug costs reach $2,960. Total yearly drug costs are the total drug costs paid by both you and our Part D plan. You may get your drugs at network retail pharmacies and mail order pharmacies. Preferred Retail Cost-Sharing Tier One-month supply Three-month supply Tier 1 (Preferred Generic) $0 $0 Tier 2 (Non- Preferred Generic) $33 copay $66 copay Tier 3 (Preferred Brand) $45 copay $90 copay Tier 4 (Non- Preferred Brand) $95 copay $190 copay Tier 5 (Specialty Tier) 32% of the cost 32% of the cost Standard Retail Cost-Sharing Tier One-month supply Three-month supply Tier 1 (Preferred Generic) $8 copay $24 copay Tier 2 (Non- Preferred Generic) $33 copay $99 copay Tier 3 (Preferred Brand) $45 copay $135 copay Tier 4 (Non- Preferred Brand) $95 copay $285 copay Tier 5 (Specialty Tier) 32% of the cost 32% of the cost Standard Mail-Order Cost-Sharing Tier One-month supply Three-month supply Tier 1 (Preferred Generic) $8 copay $24 copay Tier 2 (Non- Preferred Generic) $33 copay $99 copay Tier 3 (Preferred Brand) $45 copay $135 copay Tier 4 (Non- Preferred Brand) $95 copay $285 copay Tier 5 (Specialty Tier) 32% of the cost 32% of the cost If you reside in a long-term care facility, you pay the same as at a retail pharmacy. You may get drugs from an out-of-network pharmacy at the same cost as an in-network pharmacy. Members do not have a deductible on Tiers 1 and 2. 10

Coverage Gap Catastrophic Coverage Most Medicare drug plans have a coverage gap (also called the donut hole ). This means that there s a temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug cost (including what our plan has paid and what you have paid) reaches $2,960. After you enter the coverage gap, you pay 45% of the plan s cost for covered brand name drugs and 65% of the plan s cost for covered generic drugs until your costs total $4,700, which is the end of the coverage gap. Not everyone will enter the coverage gap. After your yearly out-of-pocket drug costs (including drugs purchased through your retail pharmacy and through mail order) reach $4,700, you pay the greater of: 5% of the cost, or $2.65 copay for generic (including brand drugs treated as generic) and a $6.60 copayment for all other drugs. 11

ABOUT US Health Alliance Medicare has served the Midwest for over 30 years. We have more than 17,000 Medicare members, and 96 percent of them stay with us year after year. TRUE SERVICE When you call, you ll speak with a helpful member services representative based in the Midwest. Most have been with us for years and know our plans inside and out. They will: Answer your questions. Sign you up for a seminar. Arrange for someone to meet with you. Help you enroll over the phone. KEEP YOUR DOCTOR With so many doctors in our network and more being added all the time chances are you can keep seeing the doctors you know and trust. Use our provider search at HealthAllianceMedicare.org or call today to learn more. With our PPO plans, you can see any doctor who accepts Medicare. You ll pay less when you see doctors in our network. EXTRAS SilverSneakers means free fitness club membership or at-home exercise kits. Information and support at SilverSneakers.com, too. Assist America helps with access to medical services while traveling. This free feature helps replace lost prescriptions and get members back home if they get sick. Plus, our members can call our 24-hour Anytime Nurse Line when their doctor s office is closed. 12