EFFECTIVE: 03/01/11 NEW American Reliable Insurance Company New Hampshire Dwelling Program SURPLUS LINE MANAGERS, INC., CMGA A Minuteman SERVICE Company P.O. Box 490 Goffstown, NH 03045-0490 LOCAL 603-497-1778 NH AND NE 1-888-258-1776 FAX 1-603-882-1843 Specialty Insurance For Brokers Only www.surpluslinemanagers.com A6060M0111
ELIGIBILITY AND INCLUDED COVERAGES Coverage A Minimum/Maximum Limit Occupancy ELIGIBILITY AND INCLUDED COVERAGES DP-1 DP-2 DP-3 VACANT DP-1 $25,000 Minimum $300,000 Maximum Primary, Secondary or Rental $50,000 Minimum $300,000 Maximum Primary, Secondary or Rental $75,000 Minimum $300,000 Maximum Primary, Secondary or Rental $15,000 Minimum $300,000 Maximum Vacant (Dwelling or Manufactured Home) Home Year 1850 and Newer 1900 and Newer 1930 and Newer 1850 and Newer Claims History Submit for approval if the applicant has had 2 or more property losses in the past 36 months or any single fire, theft, liability, or flood loss in the past 36 months Submit for approval if the applicant has had 2 or more property losses in the past 36 months or any single fire, theft, liability, or flood loss in the past 36 months Submit for approval if the applicant has had 2 or more property losses in the past 36 months or any single fire, theft, liability, or flood loss in the past 36 months Submit for approval if the applicant has had 2 or more property losses in the past 36 months or any single fire, theft, liability, or flood loss in the past 36 months Other Structures 10% of Coverage A Limit is included 10% of Coverage A Limit is included Additional Living Expense 20% of Coverage A Limit is included 20% of Coverage A Limit is included Comprehensive Dwelling and Other Structures Coverage Loss Settlement (Named Perils is Included) Actual Cash Value on Dwelling and Other Structures is included (Named Perils is Included) Either Replacement Cost or Actual Cash Value may be chosen for Dwelling and Other Struct ures Included Either Replacement Cost or Actual Cash Value may be chosen for Dwelling and Other Structures (Named Perils Included) Actual Cash Value on Dwelling and Other Structures is included 1 OPTIONAL COVERAGES OPTIONAL COVERAGES DP-1 DP-2 DP-3 VACANT DP-1 Personal Property Premises Liability/Medical Payments Personal Liability/Medical Payments Personal Property Replacement Cost Functional Replacement Cost Primary/Permanent Only Primary/Permanent Only Primary/Permanent Only Residential Burglary Broad Theft Limited Theft Vandalism and Malicious Mischief Included Included Included $5,000 Water Back Up Earthquake
TERRITORIES TERRITORY A Counties: Belknap Carroll Cheshire Coos Grafton Hillsborough Merrimack Strafford Sullivan TERRITORY B Counties: Rockingham (Applies to DP-1, DP-2 and DP-3) The discount/surcharge is applied to the BASE PREMIUM. Terr A Terr B $250 All Perils +10% N/A $500 All Perils Base N/A $500 All Perils/$1,000 Named Storm N/A Base $1,000 All Perils -5% -3% $2,500 All Perils -10% -10% $5,000 All Perils -20% -20% DEDUCTIBLE OPTIONS QUALIFICATIONS The applicant must agree to the following statements to be eligible for coverage. 1. The applicant has not been convicted of arson or insurance fraud. 2. The dwelling has permanently installed water, electricity and sewage utility services. (DP-2 only) 3. The dwelling does not have any existing structural damage. 4. The dwelling does not have knob and tube wiring or electrical services with less than 100 amp service. 5. The dwelling is not under construction/major renovation. 6. The dwelling is not in foreclosure. 7. The dwellings primary source of heat is not a wood, coal or pellet burning device. (DP-2 only) 8. There are no liquid fuel-powered space heaters or any heat reclaiming devices in the dwelling. 9. The dwelling does not have External Insulation Finish System (EIFS) siding. 10. The dwelling does not have other structures or garages with a wood/coal/pellet burning device. 11. The dwelling does not have polybutelene pipes. (DP-2 only) 12. Explosive or flammable materials are not stored on the premises. 13. Brush clearance is more than 350 feet around the home. 14. The dwelling is not located next to any burned out or abandoned buildings. 15. There is no childcare, homecare, lodging, auto repair and/or chemical processing conducted on the premises. 16. The dwelling is not a manufactured home, dome home, log home, straw built home or condominium. (manufactured homes are eligible for vacant dwelling program) 2
BINDING RESTRICTIONS 1. No coverage may be increased within 72 hours of the announcement of an impending disaster, i.e. hurricane, tropical storm, volcanic eruption, earthquake, flood, mudslide, brushfire, etc. 2. Earthquake: If an earthquake occurs generating a reading of 5.0 or greater on the Richter Scale, new business policies and increased coverage requests on inforce business policies will be restricted on the day of the earthquake and for a 3 day period following the earthquake. Any aftershock readings of 5.0 or greater will be considered a new earthquake. The restrictions will apply for risks located within 150 miles of the earthquake s epicenter. 3. Wildfire: No new policies, binders or increases in coverage will be accepted when a wildfire is within 25 miles of the home. QUOTING PROCEDURE All quoting and issuance of policies for these programs is available through i-reli. If you do not have access to i-reli please call General Agent for assistance. i-reli also provides the following benefits to users: 1. 24/7 policy accessibility 2. 2 minutes to quote a risk 3. Quotes are saved for 90 days 4. Quotes can be converted to applications with one click 5. Access to policy history 6. Real time billing information 7. Ability to quote endorsements By using i-reli you have the ability to quote, produce an electronic application, bind coverage and post payments on-line. FOLLOW-UP ITEMS The following items will require the agent/broker to submit items to the General Agent upon binding of an application. Photos 1. Photos of the front and back of the home are required on homes. 2. Photos are required of Other Structures. 3. Photos are required on all Wood Burning Stoves that are not professionally installed. 3
GENERAL INFORMATION 1. ELIGIBLE RISKS: A. One to four family dwellings which are owner occupied (primary/permanent or seasonal/secondary) or rental in nature; B. One to four family vacant dwellings; C. One to four family dwellings under renovation. 2. SINGLE DWELLING DEFINITION: A. All dwellings or sections of dwellings which are accessible through unprotected openings shall be considered a single dwelling. B. Dwellings which are separated by space shall be considered separate dwellings. C. Dwellings or sections of dwellings which are separated by an 8 inch masonry party wall which pierces or rises to the underside of the roof shall be considered separate dwellings. Communication between dw ellings with independent walls or through party walls, must be protected by at least a Class A Fire Door installed in a masonry section. 3. CONSTRUCTION DEFINITIONS: A. Frame Class - Exterior walls of wood or other combustible construction, including wood ironclad, stucco on wood or plaster on combustible supports. B. Masonry Veneer - All exterior walls of combustible construction, veneered with brick or stone. For rating Purposes, Masonry Veneer should be rated as Masonry. C. Masonry - Exterior walls constructed of masonry materials such as adobe, brick, concrete, gypsum block, hollow concrete block, stone, tile or similar materials, and floors and roof of combustible construction. 4. PROTECTION CLASSIFICATION We utilize the ISO Protection Class listings in the Public Protection Classification manual and apply these to risks insured under the Dwelling Program policies. The Protection Class indicated applies in a municipality or classified area where a single class of fire protection is available throughout (8, 7, etc.) In a classified area where 2 or more classifications are shown (e.g. 6/9), the classification is determined as follows: Distance To Fire Station Class 1 5 road miles or less with a hydrant or ISO approved water source within 1,000 feet *First protection class (e.g. 6/9. Use 6) 2 5 road miles or less with a hydrant or ISO approved water source beyond 1,000 feet 3 Over 5 road miles All other properties are Protection Class 10 5. POLICY TERM: A policy will be written for a twelve (12) month term. 6. INSTALLMENT BILLING OPTION: Any policyholder may be given the opportunity to pay by installments. All installments will include a $6 fully earned service fee (not applicable to the down payment). Any policy may be paid in full. 7. WHOLE DOLLAR PREMIUM ROUNDING: All policy and endorsement premiums will be a full dollar amount. For this purpose, an amount of fifty (50) cents or more will be rounded to the next whole dollar. 8. MINIMUM PREMIUMS: A minimum written premium will apply to all new and renewal policies on a per unit basis. The minimum premium is $100. A minimum earned premium of $100 will apply to all new and renewal policies. 9. CHANGES: All changes requiring adjustment of premium will be computed pro rata. 10. CANCELLATIONS: If the insurance is canceled at the request of the Company or the insured, the unearned premium will be computed on a pro-rata basis. 4
GENERAL INFORMATION (Continued) 11. OCCUPANCY DEFINITIONS: Primary/Permanent: Dwelling owned by the named insured and occupied by the named insured on a primary/permanent basis. The dwelling must be occupied by the name insured for at least (9) months. Rental: Dwelling owned by the named insured but occupied by others. The dwelling is rented to others for residential purposes. Seasonal/Secondary: A dwelling that is not used as a primary residence of the name insured, but one that is used on an intermittent basis by the name insured. Vacant/Unoccupied: Homes that are unoccupied whether or not the contents have been removed. 5 Renovation: An existing home that is undergoing remodeling or construction. 12. WAIVER OF PREMIUM: When a policy is endorsed after the inception date, additional or returned premium up to $5 may be waived unless the named insured requests the unearned premium be refunded. 13. AUTOMATIC INCREASE IN INSURANCE: An inflation guard factor is included on all policies with a replacement cost loss settlement. OPTIONAL COVERAGES RESIDENTIAL BURGLARY COVERAGE: (Available for DP1 Only - Available for primary/permanent risks and rental risks) Rate per $1000 of coverage. (Maximum limit is $10,000)...$30.00 LIMITED THEFT COVERAGE: (Available for DP1, DP2 and DP3 - Available for primary/permanent risks only) Rate per $1000 of coverage. (Maximum limit is $10,000)...$35.00 BROAD THEFT COVERAGE: (Available for DP1, DP2 and DP3 - Available for primary/permanent risks only) Rate per $1000 of coverage. (Maximum limit is $10,000)...$50.00 WINDSTORM OR HAIL - RADIO & TELEVISION ANTENNAS, AWNINGS AND SIGNS: (Available for DP1, DP2 and DP3 - Covers the perils of Windstorm and Hail) Rate per $100 of coverage. (Maximum limit is $3,000)...$ 3.00 VANDALISM OR MALICIOUS MISCHIEF: (Available for DP1 Only) Rate per $1000 of coverage. Coverage amount must equal Coverage A limit...$ 0.70 PERSONAL PROPERTY REPLACEMENT COST: (Available for DP2 & DP3 Only) Rate per $100 of coverage. Coverage amount must equal Coverage A limit...$ 0.20 EARTHQUAKE COVERAGE: (Available for DP1, DP2 & DP3) A 10% ($1,000 minimum) deductible will apply. Rate per $1000 of coverage. Coverage amount must equal Coverage A limit...$ 1.00 FUNCTIONAL REPLACEMENT COST COVERAGE: (Applies to DP2 & DP3 Only) Premium...$ 5.00 WATER BACKUP OF SEWERS & DRAINS COVERAGE: (Applies to DP1, DP2 and DP3) $5,000 Limit...$ 25.00 COVERAGE B - OTHER STRUCTURE COVERAGE, per $100 of coverage:...$ 0.50 COVERAGE C - PERSONAL PROPERTY, per $100 of coverage:...$ 0.50 COVERAGE D - FAIR RENTAL VALUE, per $1,000 of coverage: (Available for DP1, DP2 and DP3)...$ 7.00 The limit for this coverage may be a maximum of 30% of Coverage A. ADDITIONAL LIVING EXPENSE (DP1) OR COVERAGE E - ADDITIONAL LIVING EXPENSE (DP2 and DP3): (Available for primary/permanent and seasonal/secondary risks) Rate per $1000 of coverage. The limit for this coverage may be a maximum of 30% of Coverage A....$ 5.00 LIMITED FUNGI, WET OR DRY ROT, OR BACTERIA COVERAGE: (Available for DP-1, DP2 & DP3 Only) Limited Mold Property Limited Mold Liability $10,000 Included $50,000 $35.00 $25.000 $46.00 $50,000 $78.00
BILLING Payment Plan Options If the policyholder desires to pay their premium on an installment basis, we will allow a 2-payment, 4-payment, or 8- payment option to be selected. Each installment (not applicable to the down payment) will include a $6 service charge. 2-Payment Plan: 50% down payment is required, plus the policy fee and tax with the remaining balance due on Day 160. 4-Payment Plan: 25% down payment is required, plus the policy fee and tax with the other payments due on Day 70, Day 140 and Day 210. 8-Payment Plan: 20% down payment is required, plus the policy fee and tax with the other payments due on Day 44, Day 88, Day 132, Day 176, Day 220, Day 264, and Day 308. Payment Options Credit Cards and Personal Checks are the 2 forms of acceptable premium payment. Credit Card Policyholders have the option to make credit card payments 3 different ways. PayAssurant.com: This website allows either the policyholder or agent/broker to apply payment to an existing policy. Three pieces of information are needed to apply payment: policy number, agent number (8 digits) and name insured mailing address zip code. The website address is: www.payassurant.com i-reli Payment Tab: Agents/Brokers may apply payment at time of policy issuance or access the i-reli payment tab for existing policies upon logging into i-reli. Customer Service Support Line: Policyholders may call 1-800-535-1333 and follow prompts to reach our Customer Service team. A customer service associate will take policyholder credit card information and apply a payment. We accept the following Credit Cards: Visa and Master Card. Personal Check Send all personal checks to the lock box address closest to the billing address. A $15.00 return check fee will be accessed for each check returned by the bank. Lock box #1: Assurant Specialty Property Lock box #2: Assurant Specialty Property PO BOX 905238 PO BOX 100126 Charlotte, NC 28290-5238 Pasadena, CA 911989-0126 Please make sure that the policy number is printed on the check. This will ensure that payments are applied properly if the check becomes separated from the envelope. Payment Status There are 3 ways to obtain policy payment/billing information. i-reli Billing Tab: Agents/Brokers can access real-time billing information through the i-reli Billing Tab. Information concerning payment status, future payment schedules, cancellations and non-renewals are housed in this tab. Assurant s Automated Payment Line: Call 1-800-891-3392 to check payment status through an automated phone service. When asked for policy number, enter only the last 6 numeric digits followed by the term number (Example: I46000490 01, enter 00049001). The policy number will always be 6 digits and a 2 digit term number (8 total digits). By selecting #1 (Payment Information) the user will access: By selecting #2 (Billing Information) the user will access: 1. The amount of the last payment 1. The next installment due date 2. When the last payment was applied to the policy 2. The amount of the next installment 3. The paid through date of the policy Customer Service Support Line: Agent/Brokers or policyholders may call 1-800-535-1333 and follow the prompts to talk to a person on our Customer Service team that can help with all billing questions. 6
Your On-line Policy Issuance System www.aricireli.com AMERICAN RELIABLE INSURANCE COMPANY 8655 E. Via De Ventura, Suite E200 Scottsdale, AZ 85258 T 480.483.8666 F 480.483.0238 www.assurantspecialtyproperty.com CUSTOMER SERVICE Call: 1-800-535-1333 CLAIMS To Report a Claim: Please call American Reliable Insurance Company and report claims directly to a claims representative. You may give this number to your insured to call direct. Call: 1-800-245-1505 Fax: 1-800-224-4170 Normal business hours are from 5:30 a.m. to 5:00 p.m. Mountain Standard Time. After normal business hours an answering service will take a message. All calls will be returned the next day. 7