MOBILE INTERCONNECTION RATES

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Submission to the Parliamentary Portfolio Committee on Communications MOBILE INTERCONNECTION RATES October 13-14, 2009 Tony van Marken, Chief Executive Officer Jacques du Toit, Managing Director, Vox Orion Murray Steyn, Chief Commercial Officer 1

Agenda > Introduction > Overview of Vox Telecom > Vox Telecom s Impact on SA market > Key Submissions > Regulatory Failure by ICASA > Flaws with Chapter 7 of ECA > Flaws with Chapter 10 of the ECA > Summary > Q&A 2

Overview of Vox Telecom: Group Overview >Founded 1997 - leading independent, alternative supplier of voice and data services to the South African and Namibian market >ECNS license holder >Provide critical telecommunications products and services to over 18,000 corporate customers and over 135,000 consumers >737 highly skilled employees >Listed on Alt-X Exchange of the JSE >BEE shareholding of 47,6% - the largest black owned telecommunications company in SA >Leader in the delivery of competitively priced telecommunications products and services to SA telecommunications market

Vox Telecom s Impact on SA Market > Vox has been a pioneer in providing cheaper voice, data and internet services to SA market since 1997 > Vox pioneered Least Cost Routing into the SA market to address pricing imbalances saving government and business over R4.1 Billion since 1999 > Vox has a history of taking on the incumbents to reduce pricing for consumers and businesses (Fought Telkom on the legalisation of Least Cost Routing) > Vox pioneered VoIP technology even though the incumbent operator prevented its implementation > Vox has been a driver of deregulation on all fronts > Vox is also currently calling for carrier pre-select, local loop unbundling and full local number portability > Vox is the first supplier to offer rebates for incoming calls through our Telepreneur offering

Vox Telecom s Impact on SA Market LCR : Annual Savings Delivered R 950,000,000 R 900,000,000 R 850,000,000 R 800,000,000 R 750,000,000 R 700,000,000 R 650,000,000 R 600,000,000 R 550,000,000 R 500,000,000 R 450,000,000 R 400,000,000 R 350,000,000 R 300,000,000 R 250,000,000 R 200,000,000 R 150,000,000 R 100,000,000 R 50,000,000 R - Annual Saving Achieved

Vox Telecom s Impact on SA Market LCR : Accumulated Saving Delivered R 4,250,000,000 R 4,000,000,000 R 3,750,000,000 R 3,500,000,000 R 3,250,000,000 R 3,000,000,000 R 2,750,000,000 R 2,500,000,000 R 2,250,000,000 R 2,000,000,000 R 1,750,000,000 R 1,500,000,000 R 1,250,000,000 R 1,000,000,000 R 750,000,000 R 500,000,000 R 250,000,000 R - Accumulated Savings

Alternative Telco Voice Value Proposition > Key Challenges : > Interconnect Agreements > Interconnect capacity based on volume and minimum billing > Geographical Number Portability > Facilities leasing and co-location > Existing SP agreements with MNOs > Commercial arrangements with dealers and partners Traffic Distribution (In & Outbound Minutes) 34% 34% 18% 12% Local National International Cellular Incoming 1%

Vox Telecom s Impact on SA Market

Key Submissions > Parliamentary Subcommittee Proposal : Mobile network operators (MNOs) should drop wholesale call termination fees to 60c / minute during peak times from 1 November 2009 Interconnection rates should be further reduced by 15c / year for each successive year until 2012 Progressive reductions in interconnection rates should yield concomitant reductions in retail prices

Case Study : Namibia Change in Interconnect Fixed to Mobile Mobile to Fixed Change in Retail Fixed to Mobile Mobile to Fixed (Handsets) Original Interconnect (N$) 1.06 0.66 New Interconnect (N$) 0.60 0.60 Reduction in interconnect (N$) -0.46-0.06 Reduction in interconnect (%) -43% -9% Original Retail (N$) 1.75 2.03 New Retail (N$) 1.48 2.03 Reduction in retail (N$) -0.27 0.00 Reduction in retail (%) -15% 0%

Key Submissions > It is the role of ICASA to regulate interconnect rates, but the legislation needs to be amended to facilitate this > Interconnect rates should be reduced incrementally on a glide path : Glide paths have been used in developed countries and developing countries Minimise disruptive side-effects associated with a sudden drop in prices and avoid unintended consequences SA should follow international best practice in managing reductions in interconnect pricing New challengers need asymmetrical interconnect agreements The reduction should be implemented more evenly across a 2-3 year period to allow the economic models of all industry players to be adjusted

Key Submissions > SA should follow international best practice with respect to regulating Interconnect Glidepaths in EU 12 10 Austria Bulgaria Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Malta Netherlands Norway Poland Romania Spain Sweden UK 8 6 4 2 0 Jul-09 Sep-09 Nov-09 Jan-10 Mar-10 May-10 Jul-10 Sep-10 Nov-10 Jan-11 Mar-11 May-11 Jul-11 Sep-11 Nov-11 Jan-12 Mar-12 May-12 Jul-12 Sep-12 Nov-12 Jan-13 Mar-13 May-13

Key Submissions (Continued) > Implement complementary measures to facilitate interconnect and stimulate competition : introduce strict rules relating to geographic number portability (so as to counteract present abuses by dominant players) implement local loop unbundling (so as to allow alternative providers access to the last mile) Implement carrier pre-select to ensure level playing field for all Needs to be holisitic approach to deregulation and level playing field for all market participants The PPCC cannot just focus on a single issue without taking into account the big picture

Regulatory failure by ICASA > The Committee has acknowledged that it is not Parliament's place to set telecommunications prices > However, the Committee has proposed to set an indicative tariff as ICASA has failed to regulate wholesale mobile call termination rates to date, even though the ECA has been in force since 2006 14

Reasons For ICASA s Failure To Regulate Interconnect > Flaws in Chapter 7 (interconnection) > Flaws in Chapter 10 (competition matters) > ICASA lacks institutional capacity: the process for appointing ICASA councillors is too politicised, and appointments are not sufficiently technocratic in nature there are ineffective dispute mechanisms for resolving pre-interconnection disputes 15

Summary > The regulator (ICASA) must be allowed to manage the deregulation of the telecom industry in accordance with international best practice > ICASA should analyse the telecommunications cost structure of the MNOs and regulate interconnection > ICASA needs to be structured in accordance with best practice to ensure its future success > Intervention in the telecom market without proper analysis can have unintended consequences and disrupt the market 16

Summary > Vox has been a pioneer in providing cheaper voice and data services to SA market > Vox supports a reduction in interconnect rates which should be implemented evenly across a 2-3 year period to allow economic models to be adjusted accordingly > A reduction in interconnect rates must be accompanied by a simultaneous implementation of Geographic Number Portability, Local Loop Unbundling and Carrier Pre-Select to ensure a level playing field for all market participants > Ensure a holistic approach to deregulation of the market that supports all market participants 17

Rwenzori, Rutherford Estate 1 Scott Street, Waverley, 2090 PO Box 369, Rivonia, 2128 South Africa Tel: +27 (0)87 805 0000 Fax: +27 (0)86 502 1876 info@voxtelecom.co.za www.voxtelecom.co.za