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Give your business an easy start Call us now for a personalised visit within 24 hours!

Welcome message Welcome to the UAE and congratulations on your new business venture! We understand the challenges that can come your way when setting up a new business, and that is why we launched our new Hello Business onboarding programme, exclusively from Etisalat. Hello Business is a set of comprehensive initiatives by Etisalat that ease the set-up and growth challenges of Small and Medium Businesses (SMBs) as well as startups in the UAE. It is designed to help you get started with all your telecommunication needs, offering simple, value-for-money, convenient and unique propositions to help your business compete in the global market. Our Hello Business programme is part of our commitment to help develop the country s SMB sector by providing necessary business solutions that enable growth, thereby contributing to the national economy. On that note, we welcome you and your business to the UAE. We hope that as your business grows, you will find in Etisalat a reliable and trusted partner that firmly supports your business growth and success. We look forward to serving you. Your business grows with us. Salvador Anglada Chief Business Officer Etisalat UAE

Why Etisalat? Etisalat is the UAE s leading telecommunications operator and one of the largest corporations in the Gulf Corporation Council (GCC). Headquartered in Abu Dhabi, Etisalat serves over 300,000 Small and Medium Businesses (SMB) and has an extensive network of over 600 international 2G, 3G and 4G roaming partners. Our deep expertise and experience of over 35 years in the telecom sector contributes to the UAE s growth as the leading global business hub. We at Etisalat are committed to cater to the unique requirements of startups and established businesses, helping your business grow. Our multibillion investment in the country s widest and most reliable fibre-optic and 4G LTE mobile networks, high-quality services and customised solutions add momentum to the transformation in the way SMBs conduct business, making your business highly competitive. Esam Mahmoud Vice President, Small and Medium Businesses Etisalat UAE

The Hello Business Programme As a new business establishment in the UAE, we understand that your business requires a quick and easy set up. Hello Business by Etisalat is your answer to a seamless and convenient onboarding service experience to help your new business with telecom essentials. Whether you are planning to open a single branch or a national franchise, we offer you a faster and cost-effective way to meet all your business communication needs. With our Hello Business programme, you can look forward to greater flexibility, zero upfront costs, improved operational efficiencies and more.

1. Personalised visit within 24 hours Get your telecom essentials up and running with a fast onboarding service. Simply call our dedicated SMB call centre at 800 5800 or email us at hellobusiness@etisalat.ae and one of our authorised sales representatives will personally visit you within 24 hours.

2. Special offers to help you save more Start your business with ease with Etisalat s Business Ultimate mobile plans or Business Quick Start office bundle, which include broadband Internet, voice and the latest devices (e.g. tablets, laptops, printers, projectors, smart TVs) at zero upfront cost. For an all-in-one comprehensive solution, subscribe to Etisalat s latest Business in a Box comprising world-class IP telephony, high-speed Internet and integrated IT support with an easyto-manage platform. Call our dedicated SMB call centre to know more about our propositions tailored just for SMBs.

3. Priority helpline just for new businesses Our toll free 800 5800 helpline is the region s first dedicated 24/7 SMB call centre serving over 300,000 Small and Medium Businesses. Call us today to find out how we can help your new business get connected easily. If you are calling from outside the UAE, dial +971 800 5800. Please check your network operator for call rates.

4. Business centres across the UAE We have the widest network of business centres spread across the UAE. Simply visit any of our business centres and we ll be able to serve you with everything you need, so you could focus on what matters.

5. Business Online Portal Manage your Etisalat business services through our exclusive online portal designed specifically to serve your business needs. View and pay your bills with ease, place and track orders, report and manage service requests and more, securely and conveniently without having to pick up your phone or leave your seat.

6. Contact us +971 800 5800 hellobusiness@etisalat.ae etisalat.ae/hellobusiness

Enjoy the smooth onboarding experience with Hello Business! Obtain a trade license and finalise your office location Visit from an authorised Etisalat sales representative at your office within 24 hours Opening a new business in the UAE? Time to put your plan into action! Contact Etisalat at 800 5800 or email us at hellobusiness@etisalat.ae Enjoy Etisalat s unparalleled services while focusing on your core business!

Important contact information for your new business setup: Ministry of Economy 00971 2 613 1111 www.economy.gov.ae Ministry of Labour 00971 4 214 8000 www.mol.gov.ae Ministry of Health 00971 4 230 1000 www.moh.gov.ae Ministry of Interior 00971 2 441 4666 www.moi.gov.ae Abu Dhabi Department of Economic Development 00971 2 815 8888 www.ded.abudhabi.ae Dubai Department of Economic Development 00971 4 445 5555 www.dubaided.gov.ae Sharjah Economic Development Department 00971 6 512 2222 www.sedd.ae Ajman Department of Economic Development 00971 6 703 3333 www.ajmanded.ae Umm Al Quwain Department of Economic Development 00971 6 765 2200 www.euaq.gov.ae Fujairah Department of Industry and Economy 00971 9 222 2111 www.fujairah.ae Ras Al Khaimah Department of Economic Development 00971 7 227 1222 www.ded.rak.ae