Protection Gap Study - as at the end of 2011 A Towers Watson study Keith Walter Choo Oi San 3 August 2012

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Protection Gap Study - as at the end of 2011 A Towers Watson study Keith Walter Choo Oi San 3 August 2012 2010 Towers Watson. All rights reserved.

Introduction Purpose of the study Estimate the protection needs and protection gap of working adults (economically active) in Singapore against the financial consequences of death, based on the profile of Singapore residents in 2011. A previous study was completed by Nanyang Technological University ( NTU ) based on the profile of Singapore residents in 2006. About Towers Watson In the Asia Pacific region alone, we have 27 offices in 13 countries with about 1,820 consultants and support staff. 2012 Towers Watson. All rights reserved. 2

Definition of the Protection Gap Protection Need Per economically active adult Additional expenses Outstanding liabilities x Number of economically active adults LESS CPF Savings Existing Insurance coverage = Protection Gap On-going expenses for dependants LESS Spouse income 2012 Towers Watson. All rights reserved. 3

Number of Economically Active Adults Total Singaporeans and Permanent Residents population end 2011: 3.8 million Economically active adults: 1.9 million Singaporeans and Permanent Residents Economically Inactive ("EI") Economically Active ("EA") Male Female Single 361,451 Married Single 290,377 Married With EI Spouse 293,501 With EI Spouse 52,266 With EA Spouse 438,247 With EA Spouse 469,438 2012 Towers Watson. All rights reserved. 4

Summary of Results 2012 Towers Watson. All rights reserved. 5

Total Protection Gap as at the end of 2011 End of 2011 $462 bn Protection Needs in Singapore have grown to almost $1.2 trillion. Protection Gap Insurance protection coverage amounted to $609 bn: Protection Gap CPF savings increased to $122 bn: Protection Gap Overall Protection Needs and Gap Impacted by: Number of economically active adults; Inflation; Wages levels; Family profile (e.g. singles vs. married) Normalise by expressing Protection Gap and components as a factor of annual income. 2012 Towers Watson. All rights reserved. 6

Protection Gap per Economically Active Adult (1) 12x 10x Average factor of annual salary ~10x Average amount per economically active adult $626,000 8x Protection Gap 3.7x $ 242,500 6x CPF Savings 1x Average annual salary: $ 65,500 $ 64,000 4x Insurance Coverage 2x 5x $ 319,500 0x End 2011 End 2011 Overall Protection Needs were nearly 10x annual income. Overall Protection Gap was 3.7x annual income. Insurance plays a key role in closing the Protection Gap. 2012 Towers Watson. All rights reserved. 7

Protection Gap per Economically Active Adult (2) 750,000 500,000 250,000 Needs and existing cover (S$) Average Protection Gap per economically active adult: 2011: $242,500 Average insurance coverage per economically active adult: 2011: $319,500 0 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 Existing cover (CPF Savings and Insurance) Protection gap Note: the amount of Protection Needs and Protection Gap varies by age bands, gender, income level, and family profile. 2012 Towers Watson. All rights reserved. 8

Insurance statistics analysis (1) - Average sum insured per life insured by age band and gender 300,000 120% 250,000 100% Average coverage (S$) 200,000 150,000 100,000 80% 60% 40% F/M Coverage Ratio 50,000 20% 0 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65-69 Age Band M F F/M 0% Average individual life insurance coverage (excluding HPS). 2012 Towers Watson. All rights reserved. 9

Conclusions 2011 Protection Gap Study (conducted by Towers Watson) $462 bn Protection Gap in Singapore 2006 Protection Gap Study (conducted by Nanyang Technological University) $526 bn 10 x Annual salary needed to meet the Protection Needs Protection Needs vary by a number of factors including age, gender, income level, and family profile. Average protection need is $626,000 per working adult 11 x $495,000 per working adult 3.7 x Annual salary needed to meet the Protection Gap After allowing for CPF savings and existing insurance coverage, the average remaining Protection Gap is $242,500 per working adult 7.6 x $329,000 per working adult 2012 Towers Watson. All rights reserved. 10

Appendix 2012 Towers Watson. All rights reserved. 11

Definition of the Protection Gap Protection Need Per economically active adult Additional expenses Outstanding liabilities x Number of economically active adults LESS CPF Savings Existing Insurance coverage = Protection Gap On-going expenses for dependants LESS Spouse income 2012 Towers Watson. All rights reserved. 12

Additional Expenses per Economically Active Adult Additional expenses Funeral expenses $10,000 Per economically active adult Unpaid services $5,616 p.a. What is it? Unpaid contribution to the household eg sending children to school, cooking meals, feeding children etc. Estimated by the cost of a part-time maid. 13 2012 Towers Watson. All rights reserved. 13

Outstanding Liabilities per Economically Active Adult Outstanding liabilities Personal & housing loans Per economically active adult What is it? Personal loans include credit card balances, car loans and other personal bank loans. Personal loans as a proportion of annual personal disposable income was 123%. What is it? Housing loans include outstanding public and private housing loans. Housing loans as a proportion of annual personal disposable income was 331%. 14 2012 Towers Watson. All rights reserved. 14

On-Going Expenses for Dependants per Economically Active Adult (1) On-going expenses for dependants Per economically active adult Needs of children Needs of elderly parents $5,310 to $16,489 p.a. $8,640 to $16,380 p.a. What is it? Needs of children include education costs and annual expenses. What is it? Needs of elderly parents include annual income from children for the elderly who are financially dependent on their children. 15 2012 Towers Watson. All rights reserved. 15

On-Going Expenses for Dependants per Economically Active Adult (2) On-going expenses for dependants Needs of Surviving Adults $0 to $63,419 p.a. Per economically active adult What is it? Needs of surviving adults include future household expenses for: Spouse; Siblings; and Other dependent adults and other goods & services Groceries Utilities Medicines 16 2012 Towers Watson. All rights reserved. 16

Remaining Spouse s Income per Economically Active Adult Remaining Spouse s Income $0 to $63,419 p.a. Per economically active adult What is it? Remaining spouses income only. Zero for singles 17 2012 Towers Watson. All rights reserved. 17

Total Protection Needs before Spouse s Income 3,000 2,500 2,000 S$ bn 1,500 1,000 500 - Funeral Cost Personal and Housing Loans End 2011 Unpaid Services Needs of the Children Needs of the Elderly Parents Needs of the Remaining Adults Total number of economically active adults: 1.9 million The Needs of the Remaining Adults are by far the most significant need. 18 2012 Towers Watson. All rights reserved. 18

CPF Savings & Existing Insurance Coverage CPF Savings For all economically active adults $122 billion What is it? CPF Savings for those aged 20-69. Existing Insurance Coverage For all economically active adults $609 billion What is it? Includes private individual insurance, the Home Protection Scheme, and group insurance. A high proportion (over 70%) of Singaporeans and Permanent Residents aged 30-49 voluntarily purchased at least one individual insurance policy in addition to Dependants Protection Scheme 19 2012 Towers Watson. All rights reserved. 19

Reliances and Limitations (1) Reliances In producing this report, reliance was placed on, but not limited to the general accuracy and completeness of: The following listed reports as shared by the Life Insurance Association, Singapore ( LIA ): Underinsurance in Singapore dated 4 November 2006 by YEE Wah Chin and WU Yuan in a file entitled 1 Underinsurance report 4 Nov 2006.doc Consumer Survey on Life Insurance conducted by Saffron Hill in a file entitled SaffronHill_Presentation.pps Underinsurance in Singapore 2007 Update by YEE Wah Chin in a file entitled 2007 Protection Gap Report( 15 Dec 08).doc and the associated appendices in a file entitled Underinsurance report 29 Mar 07.doc We have relied on the LIA for having ensured that no previous agreements and Intellectual Property rights have been breached by from sharing with Towers Watson a copy of these reports. The life insurance data collected from the industry and the consistency of interpretation of the required data from company to company. Data and information, written and verbal, supplied by the LIA via tele-conversations or over email. While we have reviewed some of the information provided for overall reasonableness and consistency with our knowledge of the life insurance industry, we have not carried out independent checks of the data and other information supplied to us, nor have we checked all the formulae and calculation used to produce the results. The conclusions set out in this report are dependent on the accuracy and completeness of the information provided to us. In preparing this report we have relied on a variety of publicly available reports, documents and press articles. Although we have attempted to review all such information for reasonableness, we have not independently verified all information. Reliance is therefore placed on the accuracy of such information as obtained by us. 20 2012 Towers Watson. All rights reserved. 20

Reliances and Limitations (2) Limitations This report and the opinions and conclusions contained herein are for the internal use of the LIA and is not intended for use by any third party (where third parties include member companies who are legally distinct from the LIA) and has been prepared by Towers Watson on an agreed basis to meet the specific purposes of the LIA. This report must not be relied upon for any other purpose. Towers Watson gives no warranties as to the suitability of these reports for any purpose other than that for which they were originally provided and accept no responsibility or liability for any actions and/or decisions made by any third parties and/or member companies as a result. The LIA must make all third parties and/or member companies aware of this provision. Towers Watson has prepared this report in conformity with its intended utilisation by a person technically competent in the areas addressed. Judgements in respect of the statements made in this report should be made only after studying this report in its entirety, as the conclusions reached by a review of a section or sections on an isolated basis may be incorrect. Further, members of Towers Watson s staff are available to explain and/or amplify any matter presented herein, and it is assumed that the user of this letter will seek such explanation and/or amplification as to any matter in question. If you have any queries or questions regarding the above, please do not hesitate to contact us. 21 2012 Towers Watson. All rights reserved. 21

Reliances and Limitations (3) In reviewing this report, the reader recognises that Towers Watson s liability is restricted in respect of the following matters: The future protection gap will vary from the results estimated as shown in the report. The calculated protection gap has been based on certain assumptions and parameters; deviations from the assumptions and parameters used would alter the protection gap results significantly. These assumptions and parameters include those which may be influenced by external factors such as inflation rates, the general economic environment and changes in demographic patterns, government policies and taxation. The protection gap for each of the profiles studied is intended to represent the average protection requirement. The actual protection need and protection gap of an individual is likely to vary depending on the individual s specific circumstances for that profile. 22 2012 Towers Watson. All rights reserved. 22