Voluntary Health Insurance

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9.2.2- Voluntary Health Insurance A number of community-based health insurance schemes have been introduced in various parts of the country by a range of international and local NGOs. CBHI is based on the principle of risk pooling and pre-payment for health care. CBHI is non-profit, voluntary insurance mechanism based on the sale of low-cost insurance premiums that provide the purchaser and their family with coverage for health charges for a stated list of medical benefits delivered at contracted public health facilities (generally health centers and referral hospitals). The CBHI scheme pays the contracted facility for the cost of services delivered to its members. The MOH has adopted Guidelines for Implementing CBHI, prepared by the DPHI in 2006. The Guidelines provide directions for a common approach to the administrative and technical requirements, common benefits, and aims at future portability between different CBHI schemes. Formal regulations for CBHI implementation are to be introduced through the Sub-Decree on Micro Insurance Business prepared by the MOEF and MoH. All companies and NGOs who want to provide CBHI must register with MOEF by submitting business plan together with Certificate of Recognition for the CBHI scheme received from the MOH.

Table 13 CBHI general information Scheme Start date Province OD # HC Payment Primary RH Payment Secondary RH Payment SKY Dec, 2006 Phnom Penh Phnom Penh 1 Capitation PPMRH Capitation Kosamak Case SKY 2001 Takeo Ang Roka 9 Capitation Ang Roka RH Capitation Takeo Case SKY 2001 Takeo Kirivong 1 Capitation Kirivong RH Capitation Takeo Case SKY 2007 Kompong Thom Kompong Thom 3 Capitation Kompong Thom RH Capitation SKY 1997 Kandal Ta Khmoa 1 Capitation Chey Chum Neah Capitation SKY 2008 Kampot Kampot 6 Capitation Kampot RH Capitation SKY 2008 Kandal Koh Thom 7 Capitation Koh Thom RH Capitation SKY 2008 Takeo Daun Keo 15 Case Takeo RH Case Chey Chum Neah Case CAAFW Feb, 2005 Banteay Mean Chey Thmar Pouk 19 Case Thmor Pouk RH Case Monkol Borey Case BFH January, 2006 Takeo Kirivong 8 Capitation Kirivong RH Capitation Takeo Case RACHA August, 2006 Pursat Sompov Meas 8 Capitation Pursat RH Capitation CHHRA August, 2005 Odor Mean Chey Odor Mean Chey 3 Case 12 Schemes 7 Provinces 1 Municipality Odor Mean Chey RH 11 ODs 81 11 Case 9.2.2.1- CBHI coverage Table 14 - CBHI coverage

No Scheme OD Beneficiaries (Individuals) %OD Population Covered New beneficiaries in 2008 Drop out in 2008 % beneficiaries covered by social assistance scheme (HEF) 1 SKY Phnom Penh 4,022 NA 3,101 1,361 2 SKY Ang Roka 7,489 7.42 5,139 2,382 3 SKY Kirivong 1,095 0.49 131 108 4 SKY Kompong Thom 2,152 6.21 1,203 438 41% 5 SKY Ta Khmoa 775 13.73 424 217 6 SKY Kamport 12,906 8.96 14,378 1,472 83% 7 SKY Koh Thom 2,435 2.08 3,427 993 8 SKY Daun Keo 3,887 3,897 39 9 CAAFW Thmar Pouk 21,283 19% 8,138 12,287 0.00% 10 BFH Kirivong 9,217 1% 7,086 71 0% 11 RACHA Sompov Meas 10,931 4% 4,723 2,707 12 CHHRA Odor Mean Chey 3,681 2.19 2,902 408 79,873 54,549 22,483

Figure 20 CBHI coverage in 2007 and 2008 Comparison of coverage between 2007 and 2008 Odor Mean Chey (CHHRA) Sompov Meas (RACHA) Kirivong (BFH) Thmar Pouk (CAAFW) Koh Thom Kampot Coverage 2008 Coverage 2007 Ta Khmoa Kompong Thom Kirivong Ang Roka Phnom Penh 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 # individuals

Overall coverage of CHI schemes has increased in 2008, due to - Substantial increase in coverage of BFH (Kirivong) and RACHA (Sampov Meas) schemes - Opening of new schemes in Kampot CAAFW scheme in Thmar Pouk, which is still the scheme with the largest coverage in the country, has experienced large number of drop outs in 2008. All other schemes have expanded their coverage although this has been more limited for SKY schemes than for BFH and RACHA. Although all schemes in general comply with national guidelines, they however use various methods of community mobilization and social marketing, which may in turn explain different achievements in terms of expansion and coverage. A thorough review of these methods would be needed in the course of 2009. In addition, SKY schemes in Kampot establish a linkage with Health Equity Funds, and HEF beneficiaries are accounted as members of these CBHI schemes 9.2.2.2- CBHI utilization

Table 15 - Utilization by CBHI members No Scheme OD OPD visits IPD admissions Male Female Child Male Female Child Deliveries at facility ALOSD Number of referrals 1 SKY Phnom Penh 4,785 1,450 2,615 711 378 99 172 78 29 7.46989 2 SKY Ang Roka 22,592 6,841 10,426 5,318 431 145 150 77 59 10.8916 3 SKY Kirivong 1,601 673 737 189 33 10 14 7 2 7.25 4 SKY Kompong Thom 3,694 1,097 1,785 812 196 51 81 35 29 5.10127 5 SKY Ta Khmoa 369 89 219 61 50 20 15 11 4 5.24138 6 SKY Kampot 4,229 1,091 2,225 907 785 181 304 210 90 4.6422 7 SKY Koh Thom 7,536 2,178 3,579 1,779 185 47 88 34 16 17.2473 8 SKY DounKeo 2,020 509 940 569 28 12 8 6 2 3.75 9 CAAFW Thmar Pouk 73,705 18,430 55275 29483 1,370 669 701 730 372 144 10 BFH Kirivong 8,466 612 193 6.2 21 11 RACHA Sompov Meas 13,411 331 168 149 12 CHHRA Odor Mean Chey 4,054 766 2,149 1,139 160 3 4.92 146,462 33,124 79,950 40,968 4,559 1,234 1,533 1,188 967 73 314 Average number of OPD visits per member per year in 2008 was 1.93 and in very slight decrease compared to 2007, remaining however almost double the national average. Number of OPD visits per member has substantially increased for all schemes except for CHHRA (Odor Meanchey) and BFH (Kirivong), demonstrating a regained trust of the target population in the public health facilities in their areas as well as in the CBHI services. Even CHHRA and BFH utilization levels are far beyond national average indicators. However, although increased health care demand is desirable at current stage in the Cambodian health care system, all schemes have to carefully control over-utilization and provider-induced demand. This situation should be thoroughly assessed in 2009. Figure 21 OPD visits per member and by scheme in 2007 and 2008

OPD visits per member, by scheme National average 0.54 0.51 1.93 1.96 Odor Mean Chey (CHHRA) 1.10 1.32 Sompov Meas (RACHA) 0.89 1.23 Kirivong (BFH) 0.92 2.36 Thmar Pouk (CAAFW) 2.90 3.46 Koh Thom 0.00 3.09 Kampot 0.00 0.33 Ta Khmoa 0.04 0.48 Kompong Thom 0.05 1.72 Kirivong 0.28 1.46 Ang Roka Phnom Penh 0.38 0.46 1.19 3.02 no OPD visits per member in 2008 no OPD visits per member in 2007 0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 number of deliveries at public health facilities in 2008 was 967 for all schemes, increasing by 41% over 2007. Thmar Pouk/CAAFW account for 38% if all deliveries at facilities supported by CBHI schemes, followed by Kirivong / BFH (20%) and Sampov Meas / RACHA (17%). In Thmar Pouk, the total number of deliveries at facilities has however decreased in 2008 compared to 2007, probably as a result of decrease in coverage rate. All SKY schemes present a low number of deliveries at public health facilities in 2008, and this has decreased in Phnom Penh compared to 2007. Figure 22 Deliveries in facilities for CBHI members in 2007 and 2008

Comparison in the numer of deliveries in facilities between 2007 and 2008, by scheme 686 967 Odor Mean Chey (CHHRA) 3 10 Sompov Meas (RACHA) Kirivong (BFH) 81 79 168 193 Thmar Pouk (CAAFW) 372 449 Koh Thom Kampot Ta Khmoa Kompong Thom Kirivong 16 0 0 4 2 29 9 2 0 90 Ang Roka Phnom Penh 59 9 29 47 Delivery at facility 2008 Delivery at facility 2007 0 200 400 600 800 1000 1200

Trend in IPD admissions is similar to deliveries at health facilities. CAAF in Thmar Pouk is again the most active scheme, although activity has decreased in 2008. BFH in Kiriving and RACHA in Sampov Meas experience a substantial increase in IPD admissions while all SKY schemes, except the new scheme in Kampot, experience a smaller size increase in IPD admissions. Once again, over-utilization and provider-induced demand need to be carefully monitored in all cases. Figure 23 IPD admissions by scheme in 2007 and 2008 Comparison in IPD admissions between 2007 and 2008, by scheme 2868 4559 Odor Mean Chey (CHHRA) Sompov Meas (RACHA) 72 0 85 331 Kirivong (BFH) 139 612 Thmar Pouk (CAAFW) 1370 1887 Koh Thom 0 185 Kampot Ta Khmoa Kompong Thom Kirivong 0 50 22 196 89 33 27 785 Ang Roka Phnom Penh 431 285 378 334 no IPD admissions 2008 no IPD admissions 2007 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 Average length of stay is variable between schemes and can be as high as 17 days in Ko Thom scheme. ALOS is usually very high in CBHI schemes

compared to national overage of 6 days per hospitalization. Therefore, CBHI schemes should pay attention to over-utilization of health care services among their beneficiaries. Note that CAAFW and RACHA have not reported an ALOS. Figure 23.b Average Length of stay by scheme in 2008 ALOSD 20.00 18.00 16.00 14.00 Days 12.00 10.00 8.00 6.00 ALOSD 4.00 2.00 - Phnom Penh Ang Roka Kirivong Kompong Thom Ta Khmoa Kampot Koh Thom Thmar Pouk (CAAFW) Kirivong (BFH) Sompov Meas (RACHA) Odor Mean Chey (CHHRA) 9.2.2.3- CBHI financial data Table 16- CBHI financial data in 2008

Scheme OD Income Expenditures No Premiums Other Income Income direct medical benefits paid non-medical benefits paid Administr ative costs Outreach and social marketing costs Other costs 1 SKY Phnom Penh 51,830 189 52,020 33,838 17,725 2,135 4,242 2,987 60,927.31 2 SKY Ang Roka 21,191 704 21,895 20,025 23,620 2,786 12,823 6,388 65,641.66 3 SKY Kirivong 4,209 32 4,241 2,935 1,354 119 583 441 5,433.10 4 SKY Kompong Thom 8,138 104 8,242 6,505 14,440 606 4,352 2,003 27,906.02 5 SKY Ta Khmoa 1,033 25 1,058 1,125 2,256 371 558 130 4,439.24 6 SKY Koh Thom 8,118 263 8,381 7,389 15,897 2,255 9,387 3,217 38,145.49 7 SKY Kampot 23,682 281 23,964 22,817 29,512 1,977 7,897 3,870 66,072.32 8 SKY Daun keo 2,825 19 2,845 1,409 10,626 7,827 11,424 10,341 41,625.90 9 CAAFW Thmar Pouk 35,024 54,544 89,568 41,956 5,842 29,083 7,058 5,629 89,568 10 BFH Kirivong 8,954 23,526 32,480 13,722 10,210 3,158 1,672 481 29,233 11 RACHA Sompov Meas 14,177 2,165 16,342 16,067 230 16,296 12 CHHRA Odor Mean Chey 4,056 5,620 9,676 1,941 1,022 693 0 0 3,656 183,238 87,473 270,710 169,729 132,733 51,010 59,996 35,486 448,944 Figure 24 Income of CBHI schemes per source in 2008

Income of CBHI schemes per source 2008 300,000 250,000 200,000 US$ 150,000 Other Income Premiums 100,000 50,000 0 Phnom Penh Ang Roka Kirivong Kompong Thom Ta Khmoa Kampot Koh Thom Thmar Pouk (CAAFW) Kirivong (BFH) Sompov Meas (RACHA) Odor Mean Chey (CHHRA) OD CAAFW scheme in Thmar Pouk heavily relies on other sources of income than premiums from members, with 61% of scheme income coming from other sources, mainly Malteser and its own micro credit scheme s income. BFH in Kirivong is also relying on other sources of funds for over 72% of scheme income, although in this case the source of funding is mainly a charity fund run by the local pagoda. SKY schemes however do not report high income from external funding sources (1.3% on average across all schemes). This may actually explain the lower achievements in coverage and utilization of services reported by SKY schemes. However, caution should be applied in the interpretation of these data: SKY schemes do rely on technical assistance from GRET back office, the cost of which is fully borne by GRET own budget. This assistance directly benefits SKY scheme but is not reported as income in their reports. CBHI schemes expenditures are mainly on direct medical benefits (41%) and non-medical benefits (30%) such as food for caretaker during hospitalization, transport costs as well as funeral costs when a patient dies at the health facility.

Administrative costs are on average 11% of all expenditures although this is underestimated as RACHA scheme in Sampov Meas does not report any administrative cost, which seems unlikely and is probably due to the quality of their financial reports. CAAFW scheme in Thmar Pouk reports the highest share administrative costs and the lowest share of non-medical benefits to their members. SKY rural schemes spend more on indirect benefits than SKY urban scheme in Phnom Penh, explained by higher transport costs in rural remoter areas. Figure 25 CBHI expenditures by category in 2008 Expenditures of CBHI schemes direct medical benefits paid 41% non-medical benefits paid 30% Administrative costs 11% direct medical benefits paid non-medical benefits paid Administrative costs Outreach and social marketing costs Other costs Other costs 6% Outreach and social marketing costs 12% Figure 26 CBHI expenditures by category and by scheme in 2008

Expenditures by categories in 2008 Odor Mean Chey (CHHRA) Sompov Meas (RACHA) Kirivong (BFH) Thmar Pouk (CAAFW) Koh Thom Kampot Ta Khmoa Kompong Thom direct medical benefits paid non-medical benefits paid Administrative costs Outreach and social marketing costs Other costs Kirivong Ang Roka Phnom Penh 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%