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INDUSTRY IT Processing CMP (as on 23 May 218) Rs 17 TP Rs 23 Nifty 1,43 Sensex 34,345 KEY STOCK DATA Bloomberg BLSIN IN No. of Shares (mn) 12 MCap (Rs bn) / ($ mn) 18/255 6m avg traded value (Rs mn) 89 STOCK PERFORMANCE (%) 52 Week high / low Rs 293/115 3M 6M 12M Absolute (%) (7.) (3.8) (1.3) Relative (%) (7.6) (33.) (23.4) SHAREHOLDING PATTERN (%) Promoters 74.24 FIs & Local MFs.28 FPIs 4.54 Public & Others 2.94 Source : BSE Amit Chandra amit.chandra@hdfcsec.com +91-22-6171-7345 Apurva Prasad apurva.prasad@hdfcsec.com +91-22-6171-7327 Back on track BLS International posted muted set of numbers in 4QFY18, but the new contract win from United Kingdom Visas & Immigration (UKVI) with strategic alliance with Sopra Steria (French IT company) is a game changer. The total contract value for BLS is GBP 11mn (Rs 1bn) over three year period with margin of ~22%. The UK contract is bigger than Spain and will start contributing from Oct-18. BLS will open 6 offices (capex of GBP 1mn) in UK and process ~.5mn visa (renewals) at average realization of GBP 8/application. We have assumed Rs 1.64/3.37bn revenue from UK in FY19/2E. Revenue for 4QFY18 stood at Rs 2.5bn, up.9% QoQ less than our est. of Rs 2.1bn. The Punjab e- governance revenue stood at Rs.5bn for 4Q and Rs 1.92bn for FY18. Punjab revenue contribution will continue till 1QFY19 and BLS is negotiating with the Govt. for partial closure of centers (only Type-2&3, no clarity as of now). High receivables from Punjab govt. (Rs 2.12bn in FY18 vs. Rs.6bn in FY17) is a concern. Receivable write-off can have an impact of Rs ~1/share (assuming ~5% write-off). However, RESULTS REVIEW 4QFY18 23 MAY 218 BLS International Services BUY growth in the visa business will off-set the drag from loss of Punjab contract. We like the visa segment which is a lucrative business with huge addressable opportunity, scope for market share gain, asset-light model with higher return ratios. In view of the large UK contract win and growth visibility in visa business, we upgrade BLS to BUY with a TP of Rs 23, based on 2x FY2 EPS. We increase our revenue estimate by 28/54% and PAT est. by 11/3% for FY19/2E. We expect Rev/EBITDA/PAT CAGR of 15/7/13% for FY18-2E. Highlights of the quarter EBITDA stood at Rs.34bn down 1.2% QoQ vs our expectation of Rs.37bn. EBITDA margin stood at 16.7% (vs our expectation of 17.7%), down 26bps QoQ. Total 11mn application was processed in FY18 out of which ~8mn was Punjab and ~3mn were visa applications including Spain. Near-term outlook: BLS will continue to book revenue from the Punjab in 1QFY19. For Visa 1Q is a strong quarter. Financial Summary (Consolidated) YE March (Rs mn) 4QFY18 4QFY17 YoY (%) 3QFY18 QoQ (%) FY16 FY17 FY18 FY19E FY2E Net Sales 2,46 1,944 5.3 2,28.9 5,5 6,35 7,891 8,6 1,438 EBITDA 341 343 (.6) 38 (1.2) 367 824 1,587 1,45 1,799 APAT 21 171 17.7 26 (2.6) 39 499 965 95 1,224 Diluted EPS (Rs) 2. 1.7 17.7 2.1 (2.6) 3. 4.9 9.4 9.3 11.9 P/E (x) 56.5 35. 18.1 18.4 14.3 EV / EBITDA (x) 46.5 21.4 1.8 11.4 8.6 RoE (%) 3.5 35.1 45.3 31.4 3.7 HDFC securities Institutional Research is also available on Bloomberg HSLB <GO>& Thomson Reuters

Punjab application count increased from 2.5mn in FY17 to 8mn in FY18 Punjab contract can run at a reduced scale. Revenue from Punjab stood at Rs.5bn flat QoQ. Revenue from the Visa business (core visa + Spain) was at Rs 1.55mn (+1.2% QoQ) EBITDA margin for FY18 stood at 2.1% +711bps QoQ Quarterly Consolidated Financials Snapshot Particulars (Rs mn) 4QFY18 4QFY17 YoY (%) 3QFY18 QoQ (%) Net Sales 2,46 1,944 5.3 2,28.9 Cost of service consumed 1,258 1,292 (2.6) 1,316 (4.4) Personnel expenses 14 117 19.6 142 (1.4) Operating and other expenses 37 192 6.1 19 61.8 EBITDA 341 343 (.6) 38 (1.2) Depreciation 98 168 (41.6) 11 (2.7) EBIT 243 176 38.6 279 (12.9) Other Income 15 2 792.7 1 57.4 Interest Cost 32 26 22 36 (11.6) PBT 227 151 5.1 253 (1.3) Tax 26 (2) NM 47 (44.5) Minority Interest NM NM RPAT 21 171 17.7 26 (2.6) EO Items (Adj For Tax) NM NM APAT 21 171 17.7 26 (2.6) Margin Analysis MARGIN ANALYSIS % 4QFY18 4QFY17 YoY (%) 3QFY18 QoQ (%) Cost of services % Net Sales 61.5 66.5 (498) 64.9 (343) Employee Expenses % Net Sales 6.8 6. 82 7. (16) Operating Expenses % Net Sales 15. 9.9 514 9.4 565 Gross Margin % 38.5 33.5 498 35.1 343 EBITDA Margin (%) 16.7 17.7 (98) 18.7 (26) EBIT Margin (%) 11.9 9. 286 13.8 (188) Tax Rate (%) 11.5 (13.) NM 18.5 (76) APAT Margin (%) 9.8 8.8 13 1.2 (35) Page 2

Revenue And Revenue Growth (QoQ) Revenue Growth (YoY) YoY growth is coming down since the last five quarters Six-quarter revenue growth is healthy at 4.9% CQGR (Rs bn) 3 2 1.47 2 1 1 Revenue Growth QoQ % (%, QoQ) 1.94 1.95 2.3 2.5 1.87 1.54 1.63 1.14 1.24 3 2 1 (1) (2) (%) 8 7 6 5 4 3 2 1 12. 1.8 7.7 57.1 21.5 24.6 5.3 (3) Delta in revenue growth will come from new contract wins (UK visa) 3QFY16 4QFY16 1QFY17 2QFY17 3QFY17 4QFY17 1QFY18 2QFY18 3QFY18 4QFY18 2QFY17 3QFY17 4QFY17 1QFY18 2QFY18 3QFY18 4QFY18 EBITDA Growth Will Resume with UK EBITDA Margin (%) EBITDA is on a declining trend since the last four quarters EBITDA margin at six quarter low.5.5.4.4.3.3.2.2.1.1. (Rs BN).14.13.9.5.8 6 quarter CQGR of 18.1%.43.43.38.34.34.28 (%) 25 2 15 1 5 6.8 9.5 4.4 6.2 8.2 22.2 23.2 18.7 17.3 17.7 16.7 2QFY16 3QFY16 4QFY16 1QFY17 2QFY17 3QFY17 4QFY17 1QFY18 2QFY18 3QFY18 4QFY18 2QFY16 3QFY16 4QFY16 1QFY17 2QFY17 3QFY17 4QFY17 1QFY18 2QFY18 3QFY18 4QFY18 Page 3

Financial Charts Revenue Push Led By UK Win EBITDA To Revive With UK Contribution Revenue will decline in FY19E Led by Punjab E-Governance Contract Cancellation (only 1Q contribution in FY19E) Revenue growth will revive in FY12E with full year contribution coming in from the UK contract (Rs BN) 12 1 8 6 3.86 4 2 FY14 Revenue 5.5 4.5 FY15 FY16 Growth YoY % - RHS (%, YoY) 1.44 8.6 7.89 6.35 FY17 FY18 FY19E FY2E 3 25 2 15 1 5 EBITDA EBITDA Margin % - RHS (Rs BN) (%) 2. 1.8 1.6 1.4 1.2 1..8.6.4.2..25.29 FY14 FY15.37 FY16.82 FY17 1.59 FY18 1.45 FY19E 1.8 FY2E 21 19 17 15 13 11 9 7 5 PAT And PAT Growth Healthy Return Ratios PAT (Rs BN) 1.4 1.2 1..8.6.4.31.2.24.2 Growth YoY % - RHS (%, YoY) 1.22 1.97.95 8 6.5 4 2 (%) 6 5 4 3 2 1 44.4 53.5 33.4 37.3 RoE% RoIC % 3.5 39.6 35.1 4.3 45.3 5.. (2) FY14 FY15 FY16 FY17 FY18 FY19E FY2E 31.4 42.3 3.7 52.6 FY14 FY15 FY16 FY17 FY18 FY19E FY2E Page 4

Key Assumptions And Summary FY15 FY16 FY17 FY18E FY19E FY2E Visa Processing (ex- Spain) No of Visa applications (mn) 1.61 1.52 1.57 1.41 1.48 1.55 Growth YoY% -21.1% -5.4% 2.8% -1.% 5.% 5.% Realisation/Application (Rs) 2,793 3,313 3,37 3,337 3,437 3,575 Growth YoY% 47.8% 18.6% 1.7% -1.% 3.% 4.% Revenue (Rs mn) 4,5 5,5 5,279 4,75 5,89 5,557 Growth YoY% 16.7% 12.2% 4.5% -1.9% 8.2% 9.2% Spain + UK Visa Processing No of Visa applications (mn) 1.9 2.18 2.53 Growth YoY% 14.8% 16.1% Realisation/Application (Rs) 1,332 1,983 2,521 Growth YoY% 48.9% 27.1% Revenue (Rs mn) 2,531 4,327 6,389 Growth YoY% 71.% 47.6% Revenue realised Spain (5%) + UK (Rs mn) 1,265 2,985 4,881 Growth YoY% 135.9% 63.5% EBITDA 633 1,27 1,489 EBITDA Margin % 25.% 23.7% 23.3% Total Visa Processing Business (Old + Spain) No of Visa applications (mn) 1.61 1.52 1.57 3.31 3.66 4.9 Growth YoY% -21.1% -5.4% 2.8% 111.3% 1.6% 11.6% Realisation/Application (Rs) 2,793 3,313 3,37 1,84 2,24 2,553 Growth YoY% 47.8% 18.6% 1.7% -46.5% 22.2% 15.8% Revenue (Rs mn) 4,5 5,5 5,279 5,971 8,74 1,438 Growth YoY% 16.7% 12.2% 4.5% 13.1% 35.2% 29.3% EBITDA 287 367 428 1,8 1,311 1,799 EBITDA Margin % 6.4% 7.3% 8.1% 18.1% 16.2% 17.2% Punjab e-governance Project No of Applications (mn) 9.9 2. 4.8. Growth YoY% 12.4% -75.9% NM Realisation/Application (Rs) 18 96 19 Growth YoY% -11.4% 13.5% NM Revenue (Rs mn) 1,71 1,92 526 Growth YoY% 79.3% -72.6% NM EBITDA 396 58 139 EBITDA Margin % 37.% 26.4% 26.5% NM Total Revenue 4,5 5,5 6,35 7,891 8,6 1,438 Growth YoY% 16.7% 12.2% 25.7% 24.3% 9.% 21.4% Total EBITDA 287 367 824 1,587 1,45 1,799 EBITDA Margin % 6.4% 7.3% 13.% 2.1% 16.9% 17.2% Page 5

Change In Estimate Particulars Earlier estimates Revised estimates % change FY19E Revenue (Rs mn) 6,742 8,6 27.6 EBITDA (Rs mn) 1,255 1,45 15.6 EBITDA margin (%) 18.6 16.9 (175) bps APAT (Rs) 855 95 11. FY2E Revenue (Rs mn) 6,779 1,438 54. EBITDA (Rs mn) 1,36 1,799 37.8 EBITDA margin (%) 19.3 17.2 (23) bps APAT (Rs) 942 1,224 29.9 Page 6

Income Statement (Consolidated) YE March (Rs mn) FY16 FY17 FY18E FY19E FY2E Net Revenues (Rs mn) 5,5 6,35 7,891 8,6 1,438 Growth (%) 12.2 25.7 24.3 9. 21.4 Cost of services 4,132 4,196 4,56 5,122 5,94 Employee Benefit 329 417 527 662 856 Other Expenses 221 912 1,217 1,366 1,879 EBITDA 367 824 1,587 1,45 1,799 EBITDA Margin (%) 7.3 13. 2.1 16.9 17.2 EBITDA Growth (%) 27.8 124.3 92.7 (8.6) 24.1 Depreciation 55 26 396 291 322 EBIT 312 564 1,191 1,159 1,477 Other Income (Including EO Items) 5 23 41 47 54 Interest 3 55 124 114 124 PBT 314 532 1,18 1,92 1,47 Tax (Incl Deferred) 5 32 143 142 183 Minority Interest RPAT 39 5 965 95 1,224 EO (Loss) / Profit (Net Of Tax) APAT 39 499 965 95 1,224 APAT Growth (%) 3.8 61.7 93.4 (1.6) 28.9 Adjusted EPS (Rs) 3. 4.9 9.4 9.3 11.9 EPS Growth (%) 31. 61.7 93.2 (1.6) 28.9 Balance Sheet (Consolidated) YE March (Rs mn) FY16 FY17 FY18E FY19E FY2E SOURCES OF FUNDS Share Capital - Equity 12 12 12 12 12 Reserves 1,85 1,554 2,53 3,342 4,422 Total Shareholders Funds 1,187 1,657 2,65 3,444 4,525 Minority Interest 1 1 1 1 1 Total Debt 41 838 933 952 952 Net Deferred Taxes (4) 5 (33) (33) (33) Long Term Provisions & Others 11 13 15 15 15 TOTAL SOURCES OF FUNDS 1,237 2,514 3,522 4,38 5,461 APPLICATION OF FUNDS Net Block 242 784 495 333 167 CWIP Investments 17 32 278 278 278 LT Loans & Advances 175 6 27 34 42 Total Non-current Assets 434 1,11 799 645 487 Inventories Debtors 22 597 2,123 2,356 2,574 Other Current Assets 486 566 554 68 92 Cash & Equivalents 426 697 1,189 1,948 3,11 Total Current Assets 934 1,861 3,866 4,984 6,55 Creditors 68 13 388 475 592 Other Current Liabilities & Provns 63 326 755 774 939 Total Current Liabilities 131 457 1,143 1,249 1,531 Net Current Assets 83 1,44 2,723 3,735 4,974 TOTAL APPLICATION OF FUNDS 1,237 2,514 3,522 4,38 5,461 Page 7

Cash Flow Statement (Consolidated) YE March (Rs mn) FY16 FY17 FY18E FY19E FY2E Reported PBT 314 532 1,18 1,92 1,47 Non-operating & EO items (5) (23) (41) (47) (54) Interest expenses 3 55 124 114 124 Depreciation 55 26 396 291 322 Working Capital Change (42) (244) (826) (256) (178) Tax Paid (8) (32) (143) (142) (183) OPERATING CASH FLOW ( a ) 317 547 619 1,52 1,439 Capex (55) (82) (16) (129) (157) Free cash flow (FCF) 262 (255) 513 923 1,282 Investments (25) (218) 22 (5) (6) Non-operating Income 5 23 41 47 54 INVESTING CASH FLOW ( b ) (75) (996) (44) (87) (18) Debt Issuance/(Repaid) (15) 797 95 19 Interest Expenses (3) (55) (124) (114) (124) FCFE 244 487 483 828 1,158 Share Capital Issuance Dividend (42) (42) (111) (143) FINANCING CASH FLOW ( c ) (18) 7 (71) (26) (267) NET CASH FLOW (a+b+c) 224 251 54 759 1,63 EO Items, Others 44 (21) 13 Closing Cash & Equivalents 426 697 1,189 1,948 3,11 Key Ratios (Consolidated) FY16 FY17 FY18E FY19E FY2E PROFITABILITY (%) GPM 18.2 33.9 42.2 4.4 43.4 EBITDA Margin 7.3 13. 2.1 16.9 17.2 APAT Margin 6.1 7.9 12.2 11. 11.7 RoE 3.5 35.1 45.3 31.4 3.7 RoIC (or Core RoCE) 39.6 4.3 5. 42.3 52.6 RoCE 29.2 29.4 35.6 26.6 27.1 EFFICIENCY Tax Rate (%) 1.5 6. 12.9 13. 13. Fixed Asset Turnover (x) 12.1 5.2 6. 5.9 6.5 Inventory (days) Debtors (days) 2 34 98 1 9 Other Current Assets (days) 35 33 26 29 32 Payables (days) 5 9 22 24 25 Other Current Liab & Provns (days) 5 19 35 33 33 Cash Conversion Cycle (days) 27 4 66 72 64 Debt/EBITDA (x).1 1..6.7.5 Net D/E (x) (.3).1 (.1) (.3) (.5) Interest Coverage (x) 91 1 1 1 12 PER SHARE DATA (Rs) EPS 3. 4.9 9.4 9.3 11.9 CEPS 3.6 7.4 13.3 12.1 15.1 Dividend 1 1 Book Value 12 16 25 34 44 VALUATION P/E (x) 56.5 35. 18.1 18.4 14.3 P/BV (x) 14.7 1.5 6.7 5.1 3.9 EV/EBITDA (x) 46.5 21.4 1.8 11.4 8.6 EV/Revenues (x) 3.4 2.8 2.2 1.9 1.5 OCF/EV (%) 1.9 3.1 3.6 6.4 9.3 FCF/EV (%) 1.5-1.4 3. 5.6 8.3 FCFE/Mkt Cap (%) 1.4 2.8 2.8 4.7 6.6 Dividend Yield (%)..2.2.5.7 ; N.A Not Applicable Page 8

RECOMMENDATION HISTORY 35 3 25 2 15 BLS International TP Date CMP Reco Target 28-Jun-17 181 BUY 271 12-Aug-17 18 BUY 27 4-Oct-17 241 BUY 284 11-Nov-17 256 BUY 3 21-Dec-17 251 BUY 31 1-Jan-18 28 BUY 31 31-Jan-18 211 SELL 16 13-Feb-18 196 SELL 17 23-May-18 17 BUY 23 1 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Rating Definitions BUY : Where the stock is expected to deliver more than 1% returns over the next 12 month period NEUTRAL : Where the stock is expected to deliver (-)1% to 1% returns over the next 12 month period SELL : Where the stock is expected to deliver less than (-)1% returns over the next 12 month period Page 9

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