Discovery Data Warehouse

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1 Discovery Data Warehouse Presented By Richard Gallagher Chief of Application Development Information Services Organization Department of Revenue Paul Panariello Vice President, Revenue Solutions, Inc. August 11,

2 Agenda MA Approach Personal Income/Use Tax Programs Business Tax Programs Lessons Learned What s Next in MA Underlying DiscoverTax Technology 2

3 Approach Do You Ever Feel Outnumbered? Ammunition Data Warehouse Technology Mass mailing Call Center Internet 3

4 Approach Tape Matching is Taxpayer Portfolio Building is 1099-INT 4

5 Approach Leverage Technology WINTEL Servers Relational Databases DiscoverTax Data Warehouse Application Advanced Reporting Capabilities Address Standardization Phonetic Matching ETL Software 5

6 Personal Income Tax / Use Tax Programs Philosophy Data Sources Business Process Flow Specific Programs Results 6

7 Philosophy Follow the Money Wages Dividends/Interest Pass Thru Income Sole Proprietor, Rent & Royalty Income $$$

8 Data Use Government Data Use Data Sources with Taxpayer ID Use Free Data Sources Use Data Sources Expected To Be Used MASSTAX Personal Income Tax Returns (current & prior yr) MASSTAX Personal Income Tax Prepayments MA DOR Wage Reports Electronically Submitted MA W-2s IRS IMF/IRTF IRS IRMF RMV Drivers Licenses RMV Vehicle Registrations Division of Registry Professional Licenses US Customs 8

9 Business Process Flow 1099-INT Load data Calculate tax due Send Letter Send bill(s) Support inbound calls, letters & RPO Follow-up bills with collection activities 9

10 Specific Programs Past Filers Criteria Filed IRS or did not file IRS Earned Mass Wages Refer to handout Tax Calculation uses all IRMF Forms Uses Legacy System Address 10

11 Specific Programs Non-Registrants Criteria Earned Mass wages Mass Employer Mass Residency Tax Calculation uses all IRMF Forms Uses Warehouse Address, Primarily from RMV 11

12 Specific Programs Includes K-1K 4 Populations of Non-filers Resident, registered Resident, non-registered Non-resident, registered Non-resident, non-registered Deficiencies Large dollar amounts but higher error rates Non MA source income Apportionment Composite return field Loss carry forward/back 12

13 Specific Programs Deficiencies Known differences with filed return Medical deductions EIC Combined Medical & EIC K-1 Wages Interest & Dividends Full return analysis = 5 Sure hits, no disputes 13

14 Specific Programs Customs Criteria Imported Luxury Items Did not claim use tax on 2002 return Tax calculation is 5% of value of product Use Legacy System Address if Non-Filer, set aside for review Inquiry Screens provide Goods Imported, Country of Origin and other information to assist taxpayer memory Issue with Resellers, check schedule C 14

15 Results Correspondence Project Status Leads Selected Notices Bills Gross Net Outstanding 99 IRMF Non-Filers Complete 105,525 74,307 25,022 11,409 $9,356,906 $7,133,774 $15,255, IRMF Non-Filers In Progress 167,405 56,159 36,905 23,905 $2,257,069 $1,367,481 $49,819,780 [Has State W2, Registered] Complete 41,646 [Has State W2, Not Registered] Complete 8,455 [Has State W2, < $50 Net Tax Due] Complete 3,266 [Has State W2, < $8000 AGI] Complete 1,268 [Has Fed W2, MA Addr.] Queued 1,648 [Has Fed W2, Drivers Lic.] Queued 1,609 Has Fed W2, Drivers Lic., MA Addr.] Queued 4,594 [Has Fed W2] Queued 51,370 [No W2, only Div & Int] Queued 29,553 [K1 Partnership, Resident] In Progress 10,598 [K1 Partnership, Non-Resident] In Progress 2,074 [Other] Dropped 11, IRTF - Non-Filers Complete 27,453 18,104 7,510 7,315 $743,350 $449,298 $8,046, EIC Deficiency Complete 8,308 4, ,791 $224,203 $224,048 $742,900 [Resident] Complete 8,259 [Non-Resident] Complete Medical Deficiency Complete 2,860 2, ,320 $96,680 $96,680 $468, K1 Deficiency In Progress 14,575 [Resident] Complete 0 [Non-Resident] In Progress 14,575 Total 326, ,682 69,437 49,740 $12,678,208 $9,271,281 $74,333,733 * More data available in handout

16 Business Tax Programs Philosophy Start small Non-registrants Sales, Withholding & Corporate Taxes Leverage mailings and bills 16

17 Business Tax Programs Data MASSTAX Business Demographics MASSTAX Business Financials IRS BMF/BRTF MA Wage Reporting Employers MA W-2s Employers IRMF Payees Business Licenses Secretary of State Corporate Registrations RMV Commercial Registrations IRS SS4 17

18 Business Tax Programs Known issues Multiple IDs, addresses Multiple ownership structures Sole proprietorship Nexus and apportionment 18

19 Business Tax Programs Use IRS BMF/BRTF 940 for MA Withholding Use IRS BMF/BRTF 1065 for MA Corporate Tax and Sales (based on COGS) Use Business license for Sales & Withholding Analyze IRMF Payers (W-2 & 1098) for Withholding & Corporate Analyze remaining Grows resulting from other sources Analyze, based on SIC code and Commercial Registrations, Withholding 19

20 Results Source No. of Associate Grown BMF/BRTF 856, , ,032 Withholding 514,821 1,868 Fiduciary 3, ,293 Partnership 11,343 22,998 Corporation 54,016 7,425 S-Corportion 63,987 2,448 Wage Report 377, ,648 1,475 Sec of State 388, ,271 39,490 U.S. Customs 300, ,739 2,383 20

21 Lessons Learned Set Goals ($, numeric, quality) & Monitor CollaborativeTeam Effort Required from Commissioners Office to Auit and IT Determine resources & support E = MC 2 Integrate with Legacy System Bills, not letters, generate money Outbound Collections may help Federal Data Sources Contain Errors Residency is Key 21

22 What s Next In MA Compliance Repeat compliance programs New compliance programs Lifestyle Non-Filers More Business Non-Registrant & Deficiency Analysis Full return recalculation More audit selection 22

23 What s Next In MA Lifestyles Opulent expenses don t correspond to nonfiling Analysis to include Interest received (1099) Interest paid (1098) Age Town Average Wealth Rating RMV Drivers license/rmv auto/boat registration Value of purchased art/jewelry outside US Professional license Calculate tax due based on peer populations Process will vary in first letter only 23

24 What s Next In MA Economic Warehouse using Legacy Financials Revenue analysis Legislative analysis of tax law changes Revenue forecasting 24

25 What s Next in MA Tool Evolution End user query Modeling Mining Transition Operations to DOR Other Programs Child support Student programs 25

26 Underlying DiscoverTax Technology Internal Data External Data Sources Data Mapping & Transformation Warehouse Build DiscoverTax Taxpayer Portfolios Warehouse MDDB Case and Correspondence (RSI or Legacy) Inquiry/ Tax Calculation Query/ Audit Selection Agency/DTAX Gateway System System Utilities Utilities and and Security Security DiscoverTax Conceptual Diagram 26

27 Underlying DiscoverTax Technology DiscoverTax Client 2.0.NET (Window s XP) DiscoverTax Client 1.0 Java (Window s 95+) DiscoverTax Server Compaq Proliant DL580 (4) Intel Xeon 1.4 GHz CPUs 4 GB SDRAM 72 GB Physical Storage Window s 2000 Advanced Server DiscoverTax Server 1.0 SSA NAME3 (phonetic name algorithm) Group1 Code 1 (address standardizer) Embarcadero ETL DiscoverTax Proprietary Connection (Java/XML) Microsoft ODBC DiscoverTax Warehouse (1) Compaq MSA 1000 SAN 2.1 TB Physical Storage 1.4 TB Available Storage at RAID 5 Oracle 9i DiscoverTax Thin Client HTML (MacOS, Windows, Linux) Java JDBC Thin Driver Connection DiscoverTax Data Access Layer CLIENT SERVER Massachusetts Department of Revenue DiscoverTax Technical Architecture 27

28 Thank you! Richard Gallagher Chief of Application Development Information Services Organization Department of Revenue Paul Panariello Vice President Revenue Solutions, Inc ext

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