HOW TO DO BUSINESS. Europe

Transcription

1 HOW TO DO BUSINESS Europe 2017

2 4LIFE Europe Our History in Europe 4Life opened its head office in Spain in 2007 in Barcelona. Since then we have opened 2 more offices in Rome and Hamburg. Through these three locations, 4Life Europe services have gathered thousands of distributors as they share 4Life products and opportunity with people throughout Europe. How to Contact 4Life Europe For questions about becoming a customer or distributor, or to find out more about our products, contact 4Life Europe Distributor Services: Spain Office: 4Life Research Avenida Diagonal 453 bis 7ª Barcelona Spain We re on Facebook! Check out our page to find out more about our latest news. Contact information / Distributor Support Country Phone* Schedule ** Language(s) *** Austria austria@4life.com hrs. German Belgium belgium@4life.com hrs. English - French Bulgaria bulgaria@4life.com hrs. English - Russian Croatia croatia@4life.com hrs. English Czech Republic czechrepublic@4life.com hrs. English - Russian Denmark denmark@4life.com hrs. English Estonia estonia@4life.com hrs. English - Russian Finland finland@4life.com hrs. English France france@4life.com hrs. French - English - Spanish Germany germands@4life.com hrs. German - Spanish - Russian Greece greece@4life.com hrs. English Hungary hungary@4life.com hrs. English Ireland Ireland@4life.com hrs. English Italy italy@4life.com hrs. Italian-Spanish Latvia latvia@4life.com hrs. Russian - English * Each country has its own phone number. Each toll-free number listed here is valid for local calls only. Therefore, the numbers listed here are not for international calls.for example: if you are in UK, you must call the UK number; if you are in UK and dial the Spanish number, your call won t go through. ** Business Hours here displayed are according to each country local time. *** Language(s) in which service is provided to each country. Lithuania lithuania@4life.com hrs. Russian - English Luxembourg luxembourg@4life.com hrs. English Netherlands netherlands@4life.com hrs. English Norway norway@4life.com hrs. English Poland poland@4life.com hrs. Polish - English Portugal portugal@4life.com hrs. Portuguese-Spanish Romania romania@4life.com hrs. English Slovakia slovakia@4life.com hrs. English - Russian Slovenia slovenia@4life.com hrs. English - Russian Spain espana@4life.com hrs. Spanish Sweden sweden@4life.com hrs. English Switzerland switzerland@4life.com hrs. English - Spanish - German United Kingdom unitedkingdom@4life.com hrs. English - Spanish [2] HOW TO DO BUSINESS [EUROPE]

3 Sign up as a Distributor To become a distributor, you should submit the signed distributor application form with a copy of your ID / Passport (or any other official document with picture). All the required documents should be submitted within 90 days from the online enrollment date to the respective of your country (see page 2). In order to receive your bonuses, you will also have to send your bank information (Bank account number, IBAN, SWIFT). You can send us a copy or use our Bank Information Form. You also have the option to enroll as a Customer in order to enjoy the best prices on all the 4Life products. How to Place an Order Internet orders at Please select correctly your country before logging-in. To avoid unnecessary delays in process and shipping, all orders placed through european websites can only be shipped within the respective country. Phone orders by calling our Distributor service. Please check out the free toll phone number of your country on page 2. Please note that the system will limit your purchase on products that are Not For Resale to 6 units per order. See which products are NFR in your country (pages 6-9) Order payments Order payments can be made with: Credit Card: Visa and Master Card Paypal: only available after your first order. Not available on the EUROPE NFR shopping section. Bank Transfer. Loyalty can only be payed by Credit Card. Loyalty Program order A Loyalty Program order is an order placed on automatic shipment. Sign up in the Loyalty Program is not required however it is recommended: you can earn up to 1,200 LP in Product Credits every year and get one free product every month. Fast Start advantages to enter loyalty program There are 3 ways to get benefits from your first order through our Loyalty Program Fast Start advantages*: Total orders of 1 st month between 50LP and 249LP: receive 10% from your first order and 10% on your next Loyalty orders. Total orders of 1 st month between 249LP and 399LP: receive 20% from your first order and 20% on your next Loyalty orders. Total orders of 1 st month from 400LP or more: receive 100LPs from your first order and 30% on your next Loyalty orders. * In order to receive all these benefits, you should activate your Loyalty Program in the same month of your web enrollment (with minimum 50LP). The system will automatically generate your first Loyalty order for the following month.

4 European transport rates All the orders are shipped from our warehouse in Spain with UPS (or SEUR in the case of Spain and Portugal), with a minimum cost of 6 (9 in the United Kingdom). Shipping zone Country Minimum fee Surcharge according to the invoice subtotal < , Belgium, France, Germany, Holland, Luxembourg, Portugal, and Spain. 6 6 % 4 % 1 % 2 Austria, Italy, and United Kingdom 9 6 % 4 % 1 % 3 Czech Republic, Denmark, Estonia, Hungary, Ireland, Latvia, Lithuania, Poland, Slovakia, Slovenia, and Sweden 12,50 6 % 4 % 1 % 4 Bulgaria, Croatia, Finland, Greece, and Romania 15 6 % 4 % 1 % Country or region Minimum fee Surcharge according to the invoice subtotal Canary Islands 55 13% surcharge from 423 Channel Islands 25 10% surcharge from 125 Cyprus and Malta 36 10% surcharge from 136 Madeira and the Azores* 20 10% surcharge from 200 Norway** 30 10% surcharge from 300 Switzerland** 19 10% surcharge from 190 To avoid unnecessary delays in process and shipping, all orders placed through european websites can only be shipped within the respective country. For example, if a distributor logs into the Belgium website, a distributor can only ship products to Belgium. If you want products shipped to a specific EU country, you must log-in to that country s specific website. Delivery times Estimated delivery times are between 2 to 6 business days depending on the shipping zone. Tracking of your order In order to receive the confirmation, a correct should be provided. You will receive the tracking number once the order leaves our warehouse. * In Madeira and the Azores shipments are via UPS. ** Switzerland and Norway: the customs formalities in origin are included. Destination rates and taxes are not listed. [4] HOW TO DO BUSINESS [EUROPE]

5 Is the Enterpreneurial Kit required? The Starter Kit is required if enrolling in the following countries: Germany, Italy, Portugal, and Spain. No other country requires the Enterpreneurial kit. Bonus Detail Bonuses are paid directly to distributor`s bank account. 4Life must have the Distributor`s correct Bank information in order for them to be paid otherwise the bonus will remain on their 4life AR account. Bonuses are paid via bank transfer with a minimum of 20. Bonuses are paid on the 20 th of the following month. You can also earn the Rapid Reward bonus; it is generated the following day of the order and can last 2 to 3 days according to the banking process. In order to receive the Rapid Reward Bonus, you must have generated at least 100LP the month before. [5]

6 4LIFE PRODUCTS AVAILABLE IN EUROPE (AUGUST 2017) Product Plus Tri-Factor RioVida Burst RioVida RioVida STIX Chewable Classic Renuvo PRO-TF Vanilla PRO-TF Chocolate BURN VISTA ReCall BCV Glucoach MalePro Glutamine Nutrastart Belle Vie Prime Chocolate Nutrastart Vanilla Energy Go Stix Berry LP Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Serbia Slovakia Slovenia Spain Sweden Switzerland United Kingdom AVAILABLE FOR RESALE. * UPCOMING LAUNCH NOT FOR RESALE (PERSONAL USE ONLY) NOT FOR RESALE NOR PERSONAL USE. NOT FOR RESALE NOR PERSONAL USE. (For donation through Feed the Children only). FOR AN UPDATED LIST OF THE RESALE PRODUCTS IN YOUR MARKET, PLEASE VISIT: 4LIFE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. 4Life Research USA, LLC., sells certain products to Distributors, Demonstrators, and Customers within the European Union that are not available for resale in some countries. These products are for personal consumption or the personal consumption of those in your household only and are Not-For-Resale, distribution, or any other commercial purpose. 4Life limits the number of Not-For-Resale products that can be ordered at one time to an amount reasonably deemed by 4Life to be that which the individuals in your household can consume within a three month period. Failure to abide by these rules may result in the termination of your privilege to purchase Not-For-Resale products for personal use. [6] HOW TO DO BUSINESS [EUROPE] [7]

7 4LIFE PRODUCTS AVAILABLE IN EUROPE (AUGUST 2017) Product Gentle Facial Cleanser Refreshing Toner Life C Energizing Serum Day Moisturizer Night Recovery Cream Restoring Eye Cream Intensive Body Lotion Renewall RiteStart Unisex BioEFA Fibro AMJ Day Time Formula Fibre System Plus Super Detox 4Life Fortify LP Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Serbia Slovakia Slovenia Spain Sweden Switzerland United Kingdom AVAILABLE FOR RESALE. * UPCOMING LAUNCH NOT FOR RESALE (PERSONAL USE ONLY) NOT FOR RESALE NOR PERSONAL USE. NOT FOR RESALE NOR PERSONAL USE. (For donation through Feed the Children only). FOR AN UPDATED LIST OF THE RESALE PRODUCTS IN YOUR MARKET, PLEASE VISIT: 4LIFE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. 4Life Research USA, LLC., sells certain products to Distributors, Demonstrators, and Customers within the European Union that are not available for resale in some countries. These products are for personal consumption or the personal consumption of those in your household only and are Not-For-Resale, distribution, or any other commercial purpose. 4Life limits the number of Not-For-Resale products that can be ordered at one time to an amount reasonably deemed by 4Life to be that which the individuals in your household can consume within a three month period. Failure to abide by these rules may result in the termination of your privilege to purchase Not-For-Resale products for personal use. [8] HOW TO DO BUSINESS [EUROPE] [9]

8 [10] HOW TO DO BUSINESS [EUROPE] Notes

9 Notes [11]

10 4LIFE EUROPE O F F I C E L O C A T I O N S Spain Office: 4Life Research Avenida Diagonal 453 bis 7 a Barcelona Spain German Office: 4Life Research Germany GmbH Fuhlent wiete Hamburg Deutschland Italian Office: 4Life Research Italy S.R.L. Via Antonio Salandra, Roma