MALAYSIAN INVESTOR RELATIONS ASSOCIATION 2015/16 MIRA AWARDS SURVEY RESULTS

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1 MALAYSIAN INVESTOR RELATIONS ASSOCIATION 2015/16 MIRA AWARDS SURVEY RESULTS 1

2 TABLE OF CONTENTS 1 METHODOLOGY 3 2 MIRA SURVEY RESULTS 6 3 CONTACT 16 This report was prepared by NASDAQ OMX Corporate Solutions International Limited ( Corporate Solutions ) for the Malaysian Investor Relations Association. While we have made every attempt to ensure that the information contained in this report has been obtained from reliable sources, Corporate Solutions is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this report is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the reader. In no event will Corporate Solutions, or its affiliates, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information in this report or for any consequential, special or similar damages, even if advised of the possibility of such damages. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under copyright legislation, no part of this report may be reproduced or re-used for any commercial purposes whatsoever without written permission from Corporate Solutions. 2

1. METHODOLOGY In total, we invited over 1,500 investment professionals to take part in the 2015/16 Malaysia Investor Relations Association Survey.

The target audience was geographically diverse, with the core breakout of participating firms being: All respondents were encouraged to participate via Nasdaq Global Perception s online survey portal.

3 1. METHODOLOGY In total, we invited over 1,500 investment professionals to take part in the 2015/16 Malaysia Investor Relations Association Survey. The invitees were comprised of portfolio managers/buyside analysts who invest in the region, and sell-side analysts currently covering stocks in the region. The target audience was geographically diverse, with the core breakout of participating firms being: All respondents were encouraged to participate via Nasdaq Global Perception s online survey portal. Additionally, we issued soft copy questionnaires and we received select responses via . When voting, participants were asked to rank up to three companies for overall quality and direction of their IR program, and separately rank up to three IR professionals, CEOs or CFOs. No votes for the same firm or individual were allowed to be cast more than once. In total, 173 qualifying responses from 56 separate organizations (buy-side and sell-side) were received. Responses were only accepted from qualified individuals at brokerage firms/asset managers, and virtually all responses came from individuals in our original target audience list. Votes were then additionally weighted: Brokerage votes were weighted based on a combination of the respective analyst s Starmine ranking (whereas a ranking of 5 stars translated to a weighting of 5 points, a 4-star rating translated to a weighting of 4 points and so on to a 1-star rating translating to a weighting of 1 point) as well as the coverage universe for the respective analyst (whereas a coverage universe of 13+ related companies translated to a weighting of 5 points, coverage of companies translated to a weighting of 4 points and so on to a coverage universe of 1-3 companies translating to a weighting of 1 point) Buy-side votes were weighted by equity assets under management ($EAUM) for the respective firm whereas $EAUM in excess of 10 billion translated to a weighting of 5 points, $EAUM in the range of 6-9 billion translated to a weighting of 4 points and so on to $EAUM of <1 billion translated to a weighting of 1 point BROKERAGE (sell-side) All responses were then treated as follows in order to calculate results from each category: Votes from multiple individuals at the same company were accounted for separately in all cases where multiple individuals had voted in the same category All votes were weighted to score a first place vote as 3 points, second place as 2 points and third place being worth 1 point 3

4 FUND MANAGEMENT (buy-side) When the buy-side or sell-side take part and vote for their leading IR performers, either for a company overall, or for individuals, experience tells us that the selection(s) can be influenced by a wide range of skills or attributes. Due to this range of factors, and because different skills or capabilities are prioritized differently by different people, we specifically ask for an overall rating, rather than separate scores for each attribute. However, from the wider data we receive, and how buy-side and sell-side evaluate IR, the key aspects taken into account when voting are as follows: BEST COMPANY FOR IR - buy- and sell-side voters take into account the following qualities: Frequent investment community interaction including non-deal roadshows and industry conferences High level of transparency in communication with the Street Provides access to C-Suite executives as well as secondary and tertiary levels of management Clear communication of corporate strategy BEST IR PROFESSIONAL - investors and sell-side analysts value: Knowledge of the business and the industry Responsiveness to investment community inquiries Ease in Accessibility High level of credibility within the investment community BEST CEO/CFO FOR IR - the most important aspects for voters are: Effectiveness in presenting industry story, transparent, accessible and knowledgeable Execution Reputation for accomplishing company s mission Proven leadership ability inside and outside the group Successful financial performance BEST IR WEBSITE - investors use and value in their job the following features: Ease of navigation Availability of current and archived presentations Timely alerts Ability to synchronize calendar with corporate event schedule QUALITY OF ANNUAL REPORTS/FORMAL DISCLOSURE - investors and analysts value: Ease of finding information and clarity Granularity and clear exposure of the value drivers. Investors and analysts look for consistency within reports in the way detailed numeric information and breakouts are classified and presented, as well as being able rapidly to evaluate the key components of revenue and earnings How well the corporate story is expressed. Ultimately, investors will decide on an investment based on the degree of commonality between what a company projects, and what the realities are on what it delivers. In this, the position of the Report & Accounts as a fundamental building block in forming perceptions cannot be understated 4

5 QUALITY OF ONE-ON-ONE MEETINGS - aspects of oneon-one meetings most valued by investors include: Q&A sessions CEO/CFO exposure Specific company insights Corporate presentation BEST KNOWLEDGE & INSIGHTS OF IR TEAM Sector/industry knowledge, on a local or regional basis, but increasingly in a global context Proactive service and responsiveness; getting back to analysts and the buy-side on their questions Ability of IR team to work together, and to act as genuine spokespeople for executive management MOST IMPROVED IR SERVICE The IR team which has developed the most in terms of its efforts with the investment community, based mostly on the previously mentioned attributes and activities. 5

6 2. MIRA SURVEY RESULTS MAIN BOARD - LARGE 6

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8 MAIN BOARD - MID 8

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11 MAIN/ACE MARKETS - SMALL 11

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13 MAIN/ACE MARKETS - MICRO 13

14 MAIN BOARD ALL COMPANIES 14

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16 3. CONTACT Nasdaq Global Perception One Liberty Plaza, 51st Floor New York, NY P. (212) E. 16

RobecoSAM Percentiles Database and how to get full value from it. 12 th October :30am BST

RobecoSAM Percentiles Database and how to get full value from it 12 th October 2016 9:30am BST 0 Introduction Your Presenters Robert Dornau Sr. Manager Sustainability Services RobecoSAM Peter Truesdale