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1 ! "#$%& %%,,",,$( -(. "/ -- (,%%"%%- 0, %% (-,%'1 ",2-$.$-,.%0",%0& ' ( $)*+*.,3*4)*+*

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4 6 (-/ %0,)**6?)*+*&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&): 6&+ &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&): 6&) &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&): 6&3 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&); 6&9 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&3* 6&6 %# &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&3* 6&8 " &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&3+ 6&= ( &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&3) 6&: # &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&39 6&; &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&39 6&+* >&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&36 6&++( &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&36 8.?-.%0"-,&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&3= 8&+ ##(0@ $&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&3= 8&) &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&98 8&3 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&6* 8&9 5 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&6* 8&6 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&6+ 8&8 0? &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&6), "$! " # $ $

5 %& $' (!$$) $*++, $ ( -( $$( ++.%, $ -( (, (, /0 ( " ( 2 $ /, 1%" (, $$( ( *$, ' 3%4*, ( ++., -, $$( ( %$, & $2( $- - * 5(, $ ( $ ( $$( $/*$( $*( ( $ 6$47 8$( 6( 4!, $( ( - 7 %'9::86%8#;%89 %, *<( $& $) $*++* $ =>=$++. 8 ( ( ( ( %, <+>$ ( -( $ ) $*++ ++, ( *, -+> $++.#?@, - $ $ ' (, >4 ( ++.++, ( >4 -, %$(, (, ->!, -, =* (,, $ 6*$ * $$( ( <>!2( ++$( =>++.' 3%4 $$( ( ( ) $*++ Number of homeless Change Change # % # % Sheltered homeless , % % Unsheltered homeless % %

6 1,364 1,576 1, % 139 9% ( <+>( $( ( - ) $*++*? * % ) ( />1 ( ( *, ( ( 6$ :3) 7'8! 8A3 ) $$( ( 0/<.>1( $ & $2( % /+>1 * ( ( * & $ /++1 =, $*( /.1( * %(, $$( - /16 =, 5, $$( $$( $( -( ( * ( ( /=>1%( - ( * <>$ ( $( >( ) ( - * ( ( ( ) ( /<>1$ & $( * ( $( $$$( $* - ( ( " /<=>1& $2( ( $$ ( $ $, ( $( ( % ( $$( $ $ - ( <+>( $( ( - ) $*++*? * * $% ) ( />1 ( *, ( ( 6$

7 !' #3% %, ( $( <>( ++. >++,, (, $++/1 ++./.1 %( % $ -, $$ ( B -, * ( ( ( $ $ -( ( *, ( =>++. 8$( $$ (, ) ( $ $( $*, $- -$$* * $( ( $%, $ 3( ( 8 $* 7 8$( 6( 4 6$4! % $, %( 2 -, %, ( $( >++.<>++% ( $ (.> 8++*, ( $ $( ++.*@$( $*, $, $ ' 3%489% !A839%6 ' 3%4$(, ( $ (, (?( 8$(, $*$' 3%4, (?-( *( *- *, 4 * ( & $ ' 3%4$ -( ( -( ( *$( => $ >( ( *$( > $ ' 3%4$8$( $ $ $( ( " $,? : -#* 6$47 8$( 6( 4! ( ( $(

8 ' 3%4$, $, >, ( $*$( > $8, ( ( 6;# ;A%8 96 ' (, - ( /=>1(, ( & $ - *$( >( ( ( -( (, ( $( - />1$(, ( 5/ $$( 1, $$ ( $* ( /+>1, ( $* ( ( - - / 1,, - -, , - *-, $$ $/>1$( ( % /( ( 1, - *, $$ $

9 %$( & $' (!8 ( & $2( ) $*++8, (!$++ %!& $$( ( $, (, ( -+8 $ *!,?, -( $( ' 3% %*, $<$*, $,, - -! 2.1 Purpose and objectives %$C ( ( & $D ( $( $D * $(, !& $ 2.2 Definitions %$ ( ( -( ( $6(, $( $ $,, $@$ ( + %$, C $ 5 *, *? *? - $D*, ( $$( ( ( $* *, ( $$D*, 2 ( *(,, -$( *$ -( 3( $ $( *$ $( ) & $$,!& $ ( ' ( $++, -, $+ *++

10 6(, 2 $,, ( $*-$ $,,, $$ /$ ( 16 $ $( ( $6( * (, (, $$ $,, -$ 2.3 Method %& $' (!++ ( ( ( $++*++ ++.$( - $$( ( 8( ( ( C+ ( C=( ) $ * ++* $, $( *( ( *( ( ( % ( ", $ %( $( ( ( ( $* ) $4 % E( 2% $, ( $ ( " $( $ #!' $ $) $*++ $ ( $ &$$, $$ 4 #!' 8$ ' 3% &) $ * $ *( ) $*++ 8 * $*,?$( $( ( -$$, $% $$$? * $, ( *$,, ( -, $ $ ( % ( $( ( ( $ $ $ ( ( *$*( $ $$*?* -$ $*, ( $ $$( ( --, (, *? ( 2 $ (, $ E( 2

11 8 $$*!2% $! $ ( (??, ( $, # ( /C+ ( 1) $*, $ ", 8 $,? $"( C 1, D* -1 $ D* $1 ( $ $$( ( $-( $( %,, -"8, $ " *, $ $( " 8 *( $, $,?"$ $, * $, ( *,?$(,, $ ) $, ( $ $ ( ( $ 4@$ F? $,?*$ $, %, - $( $$ -*$* "( * ( ( - %!,, $.?!( /, $ *- *, *? *? - $1,, 2 $, / 1!( -( E4$ ( 2++.)! 6 ( $*, ( $ $ $?I =,, $$( - $ 5?I,, $$( - $ - $* ( $$ %$* $ *$ $4 * $$ $( $? 8 * G H, $ $, *$? $(, $ $-( $( /* 1,, <

12 $? * - $ G, H%(,?,, $, ( ) " ( $ $ $( -, & 2.4 Limitations, ( ( ( *, - $ D(, -( ( (, -8 $ $*$, $,, ( $*, $$, ( 9 ( $,, * - * 8 - ( $*$ *$( -, ( ( ( *@ ( * %( $@$ -$6$" (, -, *, *, *,, $( $ $ $ $ -?$ "% $$( $(, ( $, -, $( -( $* ( $ $ /, --$1( * $*-( 8 ( * ( *( F $ $ %,. 4, $ ) *-, * $ 4$2,?* ( * $( ( $ $/ 31*-*, ( 4 $8( $, $,?, % - *$- -( F*$( ( & $.

13 2.5 Report organization 6$ ( - ( *-?, - ( *, & $6$$- $ $$ ( 6$$-$ $ $$( $++6$$$- ( *$, ( - * $' 3% =

14 !" %, *<( $& $) $*++* $ =>=$++. % -, ( -( & $ ++*++. ++%( $, ( *<++. *<++* $ =%- ( $ ( $ %( -( - ( +>=+ $ -$ -, $,, ( $ ++ ( ( *& $ $$( ( =( ( ?( )**6 Number of homeless Change Change # % # % Sheltered homeless , % % Unsheltered homeless % % 1,364 1,576 1, % 139 9% 3% -$ $ $-, , $ - ( - $$( ( ( ( $ $? -*( * $( *( -( $++.( $$ $ ( (, $*-( (, ( (, %( -(,, $& $++*++. ++, $ -, ' (, >4 ( ++++.* >4 ( ++.++* -, ( (, $2,, $ $( -( $( -( $ ( -( ( - $$ ( -$ $8' 3%4, *-, *-,, -$ +

15 2+?' )**6)*+* $$ -& $2( % " ( * $ ++*, ++.8 ( ( ( ( *?' 3% *, $ < $* -> ( 2)? # )**6?)*+*

16 " /+1 $ ) $4) (, /*.1, $, $/+1 ( $ $$( $( -) ' 6$ :( 0)A.( ' 4/ )34)*+* 8 Homeless category Adults and youth Children Number Percent Number Percent Number Percent Sheltered homeless 1,265 75% 29 97% 1,294 75% Shelters % 16 53% % Winter & HEAT shelters % 0 0% % Transition houses 17 1% 13 43% 30 2% Safe houses 12 1% 0 0% 12 <1% Unsheltered homeless % 1 3% % 1, ,715 : J *$) *6$48 0$*#!) ' 6$ :( %% - $(, ( $( $ -*-, *+$*, ( $( $ -*-$, * $6 9, *, $, (, $(

17 6*,?, (,, ) $*-$,?, $8,, ),, ( $$ - /<<>18, $ $* ( -( ( ( $( ( $$( ( 03?0 4/ )34)*+* Shelter category Total Turnaways Number Percent Year round shelters 49 77% Winter Response / HEAT shelters 13 20% Transition houses 2 3% Safe houses 0 0% Total turnaways 64

18 # $ % %, ( $$( $& $) $*++8 $-( $ $$ ( *( -( 3 $ -, (, ( ( -( ( & $$, *< *( $( *, (, -, -@$$/= 1, ( ( $(, $$* <,, ( $*, ( $( $ -. % -*, $ *@$ $+ $=, (, $$-( $( 09?Difference between total homeless and demographic totals Sheltered homeless Unsheltered homeless Total homeless Type of data Demographic data (Completed surveys or database records) 1, ,544 Occupied shelter bed (No survey or database record) Accompanied children (No survey or database record) , ,715 $*, ( "* $ ( ( ",,, * - - * ( >@ ( * #!' $$( $* ( *, $ ( * ( /,, -#! ' 16( $$( $( "*, (, - < 8,, $$, $ =,, $ : ( $( -* $( $. %$$( *$, -, *,,,? $9 * $$ $ $ *,?, -,, - -, - $ ( $8$( $ $ -' 3%*,,, -( ( $(, - ( #!'

19 4.1 Gender ) " ( $& $*, ( ", $ $+ $ $* ( ( -(, ( = %-?, (? -( ( $( ( />1 $( ( />1 06? + Sheltered homeless Unsheltered homeless Gender Number Percent Number Percent Number Percent Men % % 1,155 78% Women % 85 21% % Total respondents 1, ,488 Not known Total 1, , Age $( ( $/+>1, - />1 * - " $2( %, $ ( $* >, = ++ Impressed by how courteous the homeless people were, even for those who refused to participate. Those that did were generous in sharing their stories. - Interviewer ( ( $, ( (, -, %, (, $ (, *$( > ( = % $, $ + 8,, $$- -

20 08? Sheltered homeless Unsheltered homeless Age groups Number Percent Number Percent Number Percent Under % 7 2% 55 4% % 37 10% % % 60 15% % % 89 23% % % % % % 48 12% % % 11 3% 41 3% Total respondents 1, ,490 Not stated Total 1, ,574 %( & $2(, / * 1* & $ /, ( = $$++!1 4.3 Aboriginal identity % -<, ( />1& $2( - - ( $2( *$(, & $ />1 %$$- ( - *, * " ( ( -,, $ 0=A Sheltered homeless Unsheltered homeless Aboriginal identity Number Percent Number Percent Number Percent Aboriginal % % % Not Aboriginal % % % Total respondents ,253 No answer Total 1, ,544 8$+$ 6 $!!( (!& $++!

21 4.4 Accompanying the homeless %", ( ( $$( -$ 8( ( ( *.>& $(, ", 3$,, *,,, $* %, (?- /.<>1$( /.>1, ( (, * $ /+>1- $$( -*$ ( ( ( ( ( -%$( (, > 0:? Family Status (more Sheltered homeless Unsheltered homeless than 1 possible) Number Percent Number Percent Number Percent Alone % % 1,117 85% With Partner/spouse 80 9% 28 7% 108 8% With children % 1 <1% 10 1% With pet 5 1% 8 2% 13 1% With other 29 3% 38 10% 66 5% Total respondents ,309 Not stated Total 1, , Ethnicity % -=-, $,, " ( 8, ( ( 3 4! $ $*, --! 6$ $$ > $! #!'( $$, - * -#!'*, -#!', ( $G, H*G, $H*G, H( - 6(, ( $ 9( -@$ -$ $$(, <

22 0;? Unsheltered homeless Ethnicity (more than 1 possible) Number Percent Canadian 50 16% European/Caucasian % Aboriginal 93 30% Francophone 21 7% Asian 9 3% African-Canadian 15 5% Other 11 4% Total respondents No answer 110 Total Reason for being homeless 8 $ ( ( ( 8 $ $$ ( $ 9 *$?(, $, %", D, $, -,, 8, $- $ ( ( $ $ $ % (, $?$( />1*, -$/.>1 $/>1%( $? -/>1 $4 /=>1 $ => We had trouble finding people to interview. Only got to interview a couple, and had a few refusals. Overall it was a good experience. - Interviewer ( 3@ ( $ $ F GH$C8:***$* ( $** $ * 2, 6(?$-, C %(, (? $ ( /.>$( >( 1 #!'$$% -$$, $#!' (.

23 %, (? - ( -?, * --$ $, (, - 0+*? Reason homeless (more than 1 Sheltered homeless Unsheltered homeless possible) Number Percent Number Percent Number Percent Lack of / low income % 79 22% % Cost of housing % 65 18% % Addiction % 40 11% % Availability of housing 75 10% 49 14% % Poor condition/infested housing 63 8% 40 11% 103 9% Health 76 10% 21 6% 97 9% Abuse, Family Breakdown, Conflict 53 7% 19 5% 72 6% Don t want a home 33 4% 38 11% 71 6% Evicted 50 7% 16 4% 66 6% Moving/ Stranded 32 4% 5 1% 37 3% No income assistance 4 1% 11 3% 15 1% Other % 54 15% % Total respondents ,114 No answer Total 1, ,544 < #!' $?- ( % - $ (, $#!' ( =

24 4.7 Length of time homeless ( ++ ( />1, " -( (. >(, " -, ( ( % -( ( /<>1(,, ( / ( 1$( >( 6( *=>( ( ( *$( =>( 0++A%# Sheltered homeless Unsheltered homeless Length of time homeless Number Percent Number Percent Number Percent Under 1 month % 23 6% % 1 month to under 6 months % 83 21% % 6 months to under 1 year % 51 13% % 1 year or more % % % Total respondents ,316 Not stated Total 1, , Length of time in Vancouver & $2( ( $( $ ( + *, > & $ % -( %(, (? & $ ( /<>1$( ( /=>1( ( & $ /$( > ( 1. 9 ( ( - ( $-$ (?-( ) #G: ( $ 7 C3( 9 H 8A #- : - : /1, ( 0( ( ( $ +

25 0+)?%# ' +; Sheltered homeless Unsheltered homeless Length of time here Number Percent Number Percent Number Percent Less than 1 year % 40 11% % 1 year to under 5 years % 54 14% % 5 years to under 10 years 67 8% 65 17% % 10 years or more % % % Total respondents ,172 Not stated Total 1, , Where do you call home? % -,, ( ( $G$ ( H% ", ( (, $( *, $( -,, -, ( ( /<>1!& $ >, ) & $ 3$$ $ ) #!* > $(,! %, ( $-,, ( > $ & $( $( > 0+3A Sheltered homeless Unsheltered homeless Call Home Number Percent Number Percent Number Percent City of Vancouver % % % Other Metro Vancouver 44 7% 11 3% 55 5% Rest of BC 76 12% 38 10% % Elsewhere in Canada % 88 23% % Outside Canada 21 3% 12 3% 33 3% Total Respondents ,033 Not stated / not known Total 1, ,544 = 6( B, $$, $8 -* $ ( % $, ( $( ( + #!' $?, $$ ( % - $, $#!' (

26 4.10 Sources of income,?$$( *, ( - -8$( $, ( "/<>1*, - - -/>1 $( ( $( $, ( ( *- - $$ GH3@ ( $( $$@,?**?!( *-?**,, $ %$ & $2( $( %, (, (?$( $ /.>1$( />1 --/>.>1 3( ( /* ( $ 1, $$( = > ( *$(.>!*- -$$/>1 />1, (?--( /> >$1 0+9A#" Sources of income (more than 1 possible) Government transfers Sheltered homeless Unsheltered homeless Number Percent Number Percent Number Percent Income assistance or training program % % % Disability benefit % 73 18% % Employment Insurance 29 3% 6 2% 35 3% OAS/GIS/CPP 44 5% 4 1% 48 4% Other sources No income % 20 5% % Employment % 32 8% % Binning, bottle collecting % 88 22% % Panhandling 28 3% 53 13% 81 6% Financial support from family 19 2% 9 2% 28 2% Other 93 10% 77 19% % Total Respondents ,344 Not stated Total 1, ,544 #4-$$* * $ ( ( ( - -$ #!' 2, $, -#! '? -$$( * $ $GH

27 4.11 Health conditions %& $' (!++? -2 *$$, ( $ $*$ -* $* 4( ) $ $$$-(? ( -* $ - ( ( $( -( ( %( - % - $- $*, $-, 8$ *, K$, $( $ $-, ( $ *$( $- $ ( $$ $ ( ) " ( ( $% -, >( $ <>, ( $ <=>$ ( $ >, $ % ( $ (.>( ( $,? $$/>1 0+6A"# Sheltered homeless Unsheltered homeless Health condition Number Percent Number Percent Number Percent No health conditions % 64 16% % One health condition % % % Two or more conditions % % % Total respondents ,314 Not stated Total 1, ,544 $, ( $( ( >(, $%@( $( ( -(, ( $ $/.>1 %$$$$ $, ( $ ( *,.> $ > ( $ $%@$, ( --, $ ( $$ $$ (, *( ( (

28 0+8A0 # Sheltered homeless Unsheltered Health condition (more than 1 possible) Number Percent homeless Number Percent Number Percent Medical condition % % % Physical disability % % % Addiction % % % Mental illness % % % Total respondents ,314 Not stated Total 1, , Health services used % -<, $$, $( ", ->%,, - ( $ ( /=>1 " /<>1 $$, - -" ) ( $ /+++>1 %, (? $ $ $ $$/+>1* $$* $ * ( - $ ( ( $ /<> $( >1 0+=?( Sheltered homeless Unsheltered Health service (more than 1 possible) Number Percent homeless Number Percent Number Percent Health clinic % % % Emergency department % % % Hospital (non-emergency) % 94 25% % Ambulance % 65 17% % Addiction services % 70 19% % Dental clinic or dentist % 48 13% % Mental health services % 43 12% % Other services 53 8% 26 7% 79 8% None % % % Total respondents ,019 Not stated Total 1, ,544

29 4.13 The unsheltered homeless Where they stayed last night $"?, +, " ( & $* /> 1 > $ * * -$-*$ $ $( - 8 *=> $ " ( /0 ++1 ( ( 2 $/, $1 $ $$*@ $*0 * 6( $*-0,,?/ -1 0+:? Location Number Percent Outside % Someone else's place % Car/garage/public building/camper/truck/shed 21 5% Other 24 6% Total respondents 409 No answer "Many comments about not wanting to be in the eastside in order to avoid people with drug addictions. It was very fulfilling to help out. Also didn't see as many people as expected." - Interviewer Total Reasons for not staying in a shelter 6( ( -$?( /<>1 $, -, ', * * -,, -$, -$, $ 6 $, $, $$"-$ 2 " " -, - $E ( * *, - -6( $

30 G H, $->( $C, *$ 0 * *$D $ *$ $ ( *$ *? ', *( ( G?H$ GH*GH* G( H 0+;A Reason (select only one) Number Percent Dislike shelters % Able to stay with friend 49 14% Turned away full 29 8% Couldn t get there 10 3% Didn t know about 6 2% Turned away - inappropriate 5 1% Other % Total respondents 353 No answer 67 Total Previous use of shelter % -+, />1( ( $ 0)*A. +) Shelter past year Number Percent Yes % No % Total respondents 396 No answer 24 Total 420

31 4.14 The sheltered homeless - length of time in shelter %,, ") ( ( ( />1$( ( * $? -$ ( 8 * + ( $8, <<>, ( *(, ( * - 0)+A # Time at this shelter Number Percent 1 night 76 7% Up to 1 week % Up to 1 month % Longer than 1 month % Total respondents 1,019 No answer 105 Total 1,124 <

32 & ' ((&)(( %$( $ ( & $ ( ) & $$ & $ '(!++ " $( -* ( 5.1 Gender ) $$( ( 0( $ (, (, ( /< <>1*++( - ( $$ -+<<.> (, (, (, $++/1 ++./.1 0))A Gender Number Percent Number Percent Number Percent Men % % 1,155 78% Women % % % Transgendered 8 1% 15 1% n/a n/a Total respondents 1, % 1, % 1,488 Not known Total 1,291 1,372 1, Age & $2( 8( -( -*- $, *, - 8++* $$> ( $$ +>6, > ( $(.>++. %( - $ ( ( ( $ > * $( -$$, $*( 6!++!""#$%& ' 6!' ++.!""( %& ' 8,, $$- - G9?, H, $, $( *-$ $.

33 0)3A Age groups Number Percent Number Percent Number Percent Under % 19 2% 25 2% % % % % % % % % % % % % % 95 7% % % 19 1% 41 3% Total respondents 1, % 1, % 1,460 Not stated Total 1,291 1,372 1, Aboriginal identity % -, ( - "++* % (, - ( $ $ ++*.> 0)9?" Aboriginal ID Number Percent Number Percent Number Percent Aboriginal % % % Not aboriginal % % % Total respondents 1, % 1, % 1,253 Not stated Total 1,291 1,372 1,544 < :$+$ -$( -$ 8$ $$( = =

34 5.4 Accompanying the homeless % (, ++ ( ++*- $++.% --, $ #!' 2? $$, $, *$/1 $ ( - 0)6A Accompanying the homeless (more than 1 possible) Number Percent Number Percent Number Percent Alone % % 1,117 85% With Partner/spouse 91 8% 111 9% 108 8% With Children % 25 2% 10 1% With pet 27 2% 30 2% 13 1% With other 30 3% % 66 5% Total respondents 1,118 1,227 1,309 Not stated Total 1,291 1,372 1, Length of time homeless %++$( (, ( $ ( ( ( => > -, #, ,, ( ( $ ( > =>. S(,,, ( $

35 0)8A%# Length of time homeless Number Percent Number Percent Number Percent Under 1 month % % % 1 month to 6 months % % % 6 months to under 1 year % % % 1 year or more % % % Total respondents 1, % 1,201 1,316 Not stated Total 1,291 1,372 1,544 $ 23?%# 5.6 Income % -< $( $++. ++$% -( $ $++.) $( $ $ ++/<> 1( > ++.% --, - (, $( ( ( ( * ( $ * ( -3( ( 8 $$ ( * ( - $( %( - $( ( ! $ *, $( - (

36 % -,,, $( - -* ( $( ( - -$$* *, GH$( $/$ $1 = 0)=?" Sources of income (more than 1 possible) Number Percent Number Percent Government transfers Income assistance or training program % % Disability benefit % % Employment Insurance 13 1% 35 3% OAS/GIS/CPP 21 2% 48 4% Other sources No income 83 7% % Employment % % Binning, bottle collecting % % Panhandling % 81 6% Financial support from family 23 2% 28 2% Other % % Total Respondents 1,242 1,344 Not stated Total 1,372 1, Health %++$, & $2(, ++++.%$, ( *+++( /.+> 1( $++* ( <> ++6( *$$$ $ > ++( => ++. = #!' $$( $ - $( $

37 0):A"# Health condition Number Percent Number Percent Number Percent No health conditions % % % One health condition % % % 2 or more health conditions % % % Total respondents 30 1, % 1, % 1,314 Not stated Total 1,291 1,372 1,544 % -=$$ $8, $$ $( $ $++.*(.> ( > %?, +$ $( ++* 4 (, $ $ $$( %$$ $ -*, $$ $ -( $ $ ( $++. 0);A0 # Health condition (more than 1 possible) Number Percent Number Percent Addiction % % Physical disability % % Medical condition % % Mental illness % % Total respondents 1,254 1,314 Not stated Total 1,372 1,544 + ( -, $) ( $

38 5.8 Reasons for homelessness A $?$(, $( ( -*, - $* $, *-( -( - *" - > ++., -( *=> ++ 03*? Reason homeless (more than 1 possible) Number Percent Number Percent Lack of/low income % % Cost of housing % % Addictions % % Availability of housing 105 9% % Poor condition/infested housing % 103 9% Health 79 7% 97 9% Abuse, Family Breakdown, Conflict % 72 6% Don t want a home 58 5% 71 6% Evicted 65 6% 66 6% Moving/ Stranded 30 3% 37 3% No income assistance 56 5% 15 1% Other % % Total respondents 1,178 1,114 No answer Total 1,372 1, Where the unsheltered homeless stayed *( ( ) $*++ $ 4 -$ $/ ( <+> 1', ( ( 2 $/> 1, GH $/> 1$( 3@ ( $ $0 * **,?*,?*$@ % G( 0 H, (,, $( ++.*,, $, $ #!'$$ ( 8 #!' $$ -- $$6$-#!' -

39 03+A Location Number Percent Number Percent Number Percent Outside % % % Someone else's place % % % Car/garage/public building 30 5% 36 5% Other 69 12% 90 12% 24 6% Total Respondents % Where the homeless call home % -,, $, ( $ ( ++ $( ++.) ( & $$, & $ ( /<> 1 03)?)**:)*+* 21 5% Homeless population by where call home Number Percent Number Percent City of Vancouver % % Other Metro Vancouver 65 5% 55 5% Rest of BC 103 9% % Elsewhere in Canada % % Outside Canada 41 3% 33 3% Total respondents 1,182 1,033 No answer Total 1,372 1, Health service use %( $$ -@ ( *,, " ++.$8++*, ( $ ++.%@$( $*, $$ -, ( >.> #!'$$, (, ( #!' - -

40 %, -$, $ $$( ( ( % -= 033?( Health service (more than 1 possible) Number Percent Number Percent Health clinic % % Emergency department % % Hospital (non-emergency) % % Ambulance % % Addiction services % % Dental clinic or dentist % % Mental health services % % Other services % 79 8% None % % Total respondents 1,196 1,019 Not stated Total 1,372 1,544

41 * +)%% %$,( C '3% $*,( *- ** / B1 ( ( /( 1%- $- ( ( -,( *@ ( * Profile of HEAT/Winter Response Clients!, & $ $( C,- ( - -++= ++*$ '3% *, - % ( $$( %( -$ - - $ '3% % '3% -$$-$( %", - $*$,- -,( * $-$$ ) $*++*< '3% *-. $(,( $( *, - -.$ % -, '3% $,(?-( $ I $$( ( (,( '3%4 %,(,( ( ( '3%4 039? HEAT/Winter Year round shelters < Unsheltered homeless Gender Number Percent Number Percent Number Percent Men % % % Women 68 14% % 85 21% Total respondents Not known Total ( - - ( ( '3%4 $( *?,,$ $% -

42 '3%4 $-(, ( $/? $ ( ( % -1 %,( ( (, (,-, 036A HEAT/Winter Year round shelters Unsheltered homeless Age groups Number Percent Number Percent Number Percent Under % 19 3% 6 2% % 84 13% 37 10% % % 60 15% % % 89 23% % % % % 74 12% 48 12% % 19 3% 11 3% Total respondents Not stated Total '3%4 $,(?-- /=> 1 $( $/> 1 -, > ( ( *, '3%4 $*- 038? Year round shelters Unsheltered homeless Aboriginal HEAT/Winter identity Number Percent Number Percent Number Percent Aboriginal % % % Not aboriginal % % % Total respondents No answer Total ! $ -.

43 '3%4 $,(?-, /> 1 $( $/> 1%, (?-, $ -/> 1%(,?'3%4 $,?- /.> 1',*,(?-, /+> 1, 03=A Family Status (more than 1 HEAT/Winter Year round shelters Unsheltered homeless possible) Number Percent Number Percent Number Percent Alone % % % With Partner/spouse 67 15% 13 3% 28 7% With children 0 0% 8 2% 1 <1% With pet 2 <1% 3 1% 8 2% With other 23 5% 6 1% 38 10% Total respondents Not stated Total %$'3%4 $,% -. $(, ( '3%4 $ (? - $$( ( 03:A HEAT/Winter Unsheltered homeless Ethnicity (more than 1 possible) Number Percent Number Percent Canadian 44 11% 50 16% European/Caucasian % % Aboriginal % 93 30% Francophone 48 12% 21 7% Asian 16 4% 9 3% African-Canadian 20 5% 15 5% Other 20 5% 11 4% Total respondents No answer Total < 9( -@$ -$ $$(, =

44 %( ( -'3%4 $,$*, $( $8$ *(,( $(?$ -4 ( -?,$$ ( *?$ $ $ 03;A HEAT/Winter Response clients Unsheltered homeless Reason homeless (more than 1 possible) Number Percent Number Percent Lack of / low income 89 21% 79 22% Cost of housing 96 22% 65 18% Addiction 73 17% 40 11% Abuse, Family Breakdown, Conflict 24 6% 49 14% Poor condition/infested housing 54 13% 40 11% Health 24 6% 21 6% Availability of housing 58 13% 19 5% Evicted 17 4% 38 11% Don t want a home 27 6% 16 4% From jail 17 4% 5 1% Moving/ Stranded 2 <1% 11 3% Other 51 12% 54 15% Total respondents No answer Total '3%4 $ -( ( $( => 8$*'3%4 $ ( (,- -( ( /> 1$ $/> 1 +

45 09*A%# Length of time homeless HEAT/Winter Year round shelters Unsheltered homeless Number Percent Number Percent Number Percent Under 1 month 27 6% % 23 6% 1 month to under 6 months % % 83 21% 6 months to under 1 year 67 15% 55 11% 51 13% 1 year or more % % % Total respondents Not stated Total ( '3%4 $ & $ ( $( <+> '3%4 $ & $( %( & $.+> ( & $ ( 09+?%# ' HEAT/Winter Year round shelters Unsheltered homeless Length of time here Number Percent Number Percent Number Percent Less than 1 year 82 19% % 40 11% 1 to under 3 years 53 12% 67 14% 24 6% 3+ years % % % Total respondents Not stated Total '3%4 $$ & $( -,(? (,#!! $( ( 9 $(, -

46 09)A HEAT/Winter Unsheltered homeless Call Home Number Percent Number Percent City of Vancouver % % Other Metro Vancouver 19 4% 11 3% Rest of BC 60 14% 38 10% Elsewhere in Canada % 88 23% Outside Canada 13 3% 12 3% Total Respondents Not stated / not known Total '3%4 $, m?8$( $ $ $( *?: -# 6$47 8$( 6( 4! % $, ( 3( ( $(, ( '3%4 $ +> $( > $#* $( $,( $( ( ( ( '3%4 $/ $- 1

47 093A#" Sources of income (more than 1 possible) HEAT/Winter Year round shelters Unsheltered homeless Number Percent Number Percent Number Percent Government transfers Income assistance or training program % % % Disability benefit 90 20% % 73 18% Employment Insurance 16 4% 13 3% 6 2% OAS/GIS/CPP 12 3% 32 6% 4 1% Other sources No income 33 7% 76 15% 20 5% Employment 44 10% 75 15% 32 8% Binning, bottle collecting 37 8% 13 3% 88 22% Panhandling 23 5% 5 1% 53 13% Financial support from family 12 3% 7 1% 9 2% Other 72 16% 21 4% 77 19% Total Respondents Not stated Total '3%4 $ (, $ $$% - > $* $( ( +> $% '3%4 $( ( 099A"# HEAT/Winter Year round shelters Unsheltered homeless Health condition Number Percent Number Percent Number Percent No health conditions 73 16% % 64 16% One health condition % % % Two or more conditions % % % Total respondents Not stated Total

48 '3%4 $ ( $$ $ $*@$( '3%4 $ -$$$ -/> 1 $( $/.> 1 $ *$ '3%4 $ ( ( 096A0 # 3: Health condition (more than 1 HEAT/Winter Year round shelters Unsheltered homeless possible) Number Percent Number Percent Number Percent Medical condition Physical disability % % % % 88 18% % Addiction % % % Mental illness % % % Total respondents Not stated Total ' $ ( '3%4 $( ( % - $$( $ (. ' $$ $

49 098?( Health service HEAT/Winter Unsheltered homeless (more than 1 possible) Number Percent Number Percent Health clinic % % Emergency department % % Hospital (nonemergency) % 94 25% Addiction services % 65 17% Ambulance % 70 19% Dental clinic or dentist 85 20% Mental health services 65 15% 48 13% 43 12% Other services 40 10% 26 7% None 73 17% % Total respondents Not stated Total %( 0'3%4 $/> 1 (,,%$( - $,.> $,?*$( <> '3%4 $ 09=A%# HEAT/Winter Year round shelters Sheltered homeless Shelter past year Number Percent Number Percent Number Percent 1 night 17 4% 59 10% 76 7% Up to 1 week 55 13% % % Up to 1 month 85 20% % % Longer than 1 month % % % Total respondents ,019 No answer Total ,124

50 8( ( *$(, $* $ '3%4,(? -C ) ) - $ 6, '( ( A& $( $( $!$4, $*@$( 8 $'3%4,? $ -( ( ( 6.2 Women % -.,( *- - 8 & $,(,( ++$*> ( =,(,(,$ $( ++. /.,( 1*,( ( <> ( ",(, -, /<> 1 =>, (,( & $ - D ( /=> 1*$( > ( (, - -,,( /> 1, *,?- $( ( /.> 19 " /> 1,, 4 >,,$ *,( -( ( $( ( -,( /> 1, ( ( /( ( 1*$( > (,*=>,( ( *$( > ( %( $( ( $$(,(, $( $/> 1 - -/.> 1%$ $( = % ( -- -( ( ( -$ % -$ ( - $ - $( -, -, $ "- F $*,,( ( $*- ( -,( $ % ( -,(,-$,( "? #!' $

51 -,,( /> 1$ & $G( H*, > $( -,) & $ ),( /<> 1, $*,$( ( /> 1%$,(, ( ( $ $, ( C>, ( *$( > ( > ( $ $*$(.> A /=> 1, $ -*( ( ;,( / 1,(? ( 2 $ -!,( ( ( $ ( 2 $$/> 1* $( > ( <

52 09:??? 4 5.

53 09;???? =

54 6.3 Persons with Aboriginal identity %,=- ( $ ( $( - ( /> 1 ( /> 1%,,$( - <>, *$( > ( A? ( *( -,-, /.+> 1* >, %" - $, /<> 1*,>,, 4* +>,,( *$ 9 -, ( ( /.> 1*, $( ( /> ( ( 1 8$( $ $$( ( - ( /> 1 $( <> ( 6( ( *-, $$( > - ( ) - ( /<> 1$ & $(,$ ( ( >,(,! *,$( ( /> -(,! 16( -,( #! /> - ( $( > ( 1 %- ( ( $ ( * $, ( <> - (, $$( > ( %- (,? $/<> 1$( > ( 6.4 Youth :++$*.(,( + % $ $( ++.,,( *-( ++,<=,( %, $ $$(,, ( $ + *$,, $$( - +

55 '(,( -,(,( $( ( *,/> 1,( I,?- /<+> 1$( ( /.> 1 - * $$-,( /> 1*$ - - /> 1*$$ - $ ( /> 1 '( -( ( ( ",( ( *$( > (,* -/> 1, ( ( /( ( 1*$( > ( ' ( $( $ $$( *( ( /<> 1',*<> $$( *,$ ( /+> 19 $$ $ ( ( *$( > ( ) ( /> 1$ & $( 5,$ ( ( %,,$/> 1,(,! /( ( 5> 16( /> 1 -(,#!*$( > ( I, $$( ( *> $ -*$(.> ( %, $/=> 1 $ ( /> 1 ;,?- $) /+> 1, - ( 2 $ *$( > ( %$( $ ( ( 6.5 Seniors * %,+( $& $++*- ++.,,( '(,( ( /.> 1 (? - /=> 1%,?- /=> 1$( ( /> 1 % /<> 1 -( ( 0 *,>,$ ( ( %( (

56 /> ( ( 16,? -( ( /+> 1$( > ( -/+> 1$( $ $$( * $( <> ( ',*( ( *> --9 * +> $( ( !*$( > ( 6,(? - $ & $( ), & $, ( /.> 1$( <> ( 6,(? - - $$ ( $ $/<> $(.> ( 1 $ -/> $(.> ( 1',*,?- $*,> $$( > ( %$$( ( /> 1, ( ( /> 1 ( - *,(? $) ( /<> 1 * $( > ( 6.6 The long-term homeless %( (, -( 8, - & $2( $) $++ $=) -.> ( (,( $( <.> ( 6( ( *( ( ( /<=> 1,, ( *>,I,*, ( ( ( *$( <> $( > ( 3 $ ( (, *,$ ( ( A? ( *> ( ( $( $ $$( *,> --% ( (,(?- ( 0$$( /.> 1$( ( /+> 1

57 & $, ( -+> ( ( *( ( % ( ( $$ $$( ( *> ( (, $*$( > ( D>, $ -$( ( /.> 1D > ( $ $$( ( /.> 1 % ( (,(? ( $C<+> ( ( $( >

58 , "B?$ C : ( L 1,( (, ( 8,,$$++. $", L.,, $ $*( 8, ( ( L, 9(! L <C', M ( L.',( ( ( ) & $M6 ( L (

59 , "B?# Anchor of Hope Belkin House Aboriginal Shelter Crosswalk First United Church First Baptist Church Lookout Downtown MPA Shelter New Fountain 10th Avenue Alliance Raincity Cardero RainCity East Broadway RainCity Granville Triage Helping Spirit Lodge Vineyard Yukon Aboriginal Safe House Covenant House Marc's Place Walden Safe House The Beacon Catholic Charities The Haven Union Gospel Mission Bridge 412 Women's Emergency Shelter Kate Booth House Powell Place St. Elizabeth Home Umbrella Peggy's Place Belikin Vi Fineday