Plans. Regence Medicare Advantage HMO and PPO Plans. as low as

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1 DECISION GUIDE 2015 Medicare Advantage HMO and PPO Plans Plans as low as $0 BlueCross BlueShield of Oregon is an Independent Licensee of the Blue Cross and Blue Shield Association Y0062_07978 Approved OR HMO/PPO 2015

2 GET STARTED READ. This booklet gives you all the tools you need to make an informed decision in choosing a Medicare Advantage Plan. It provides important information you need to evaluate your options and find the plan that best fits your needs. It has easy-toread charts that compare benefits, gives you information about additional programs and benefits you can enjoy as a BlueCross BlueShield of Oregon member and provides directions for how to enroll. CALL. If you need additional help, or if you would prefer an in-person meeting with one of our Plan s Medicare sales representatives, call us at REGENCE ( ) from 8 a.m. to 5 p.m., Monday through Friday. TTY users should call 711. ATTEND. We offer free informational meetings for you to learn more about our Medicare Advantage plans. For the most current list of meetings in your area, visit regence.com/medicare. GO ONLINE. A wealth of information is available at your fingertips at regence.com/medicare. You can search for your provider in our network and check our formulary (list of covered prescription drugs) for the prescription drugs you take. OR CALL YOUR INSURANCE AGENT. Either way, there s plenty of help available if you have questions.

3 MEDICARE MADE EASY Are you confused about how Medicare benefits work? Unsure if you re covered when you're traveling? Are you effectively using all of your benefits to support your health? BlueCross BlueShield of Oregon makes it easy to choose, and use, your Medicare Advantage plan. You can access all your benefits with one member identification card and virtually no paperwork. Should you have a question or need assistance, our customer service team is only a phone call away. Medicare Advantage Plans combine all of the benefits of Original Medicare Parts A (hospital) and B (physician), and in some cases Part D prescription drug coverage, into one easy-to-use plan. You also get extra benefits and programs beyond what Original Medicare has to offer. Get EXTRA BENEFITS and PROGRAMS u Worldwide coverage for urgent and emergency care. Travel without worrying about access to care if you need it with the BlueCard Worldwide program. u Large national PPO provider network through the Blue Medicare Advantage PPO Network Sharing Program and no referrals needed to see a provider of your choice. u SilverSneakers Fitness program. Receive a free fitness membership and access to more than 11,000 participating locations across the country. Unable to get to a SilverSneakers location? A home fitness kit is available to help you get fit at home or on the go. u Advice24. Get the medical advice you need from a registered nurse any time, day or night, using our toll-free medical advice line. u My Advocate. Find out if you qualify for, but are not receiving, assistance with medical costs, heating bills, meal programs or other programs and social services. OR HMO/PPO

4 BlueAdvantage HMO CLASSIC (PPO) ENHANCED (PPO) MedAdvantage BASIC (PPO) (no Rx) $ 0 premium $ 0 medical deductible $ 0 medical deductible $ 0 medical deductible $ 0 medical deductible $ 15 primary care copay $ 10 primary care copay $ 15 primary care copay $ 0 prescription drug deductible Low or no primary care visit copay $ 30/ $ 35 specialist copay $ 3,400 out-ofpocket maximum Freedom to see any provider across the United States No referrals required In-network travel benefits Routine eye exam Vision hardware Preventive dental $ 0 prescription drug deductible Freedom to see any provider across the United States No referrals required In-network travel benefits Routine eye exam Vision hardware Freedom to see any provider across the United States No referrals required In-network travel benefits Routine eye exam Vision hardware Preventive dental Preventive dental Hearing aid benefit All plan members receive: Worldwide emergency and urgent care when you travel domestically or abroad Vision: One routine eye exam per year Annual physical exam: An annual physical exam with no copay, coinsurance or deductible, in addition to the Medical Annual Wellness Visit PPO plan members also receive: Hearing aid: Up to $500 annually for Enhanced (PPO) members Vision hardware: An allowance toward the purchase of glasses, lenses and contact lenses Preventive dental: Up to $500 annually for preventive dental services, such as twice-yearly cleanings, X-rays and preventive dental exams NEW! Additional dental coverage available for PPO plan members PPO members can receive restorative dental services such as oral surgery, extractions and implants with no deductible. This optional dental coverage is available for an additional premium. See the Summary of Benefits for details. 2 OR HMO/PPO 2015

5 WE HAVE YOU COVERED across the country and around the world! Travel the world with complete peace of mind. Through the BlueCard Worldwide program, you have access to medical assistance services and doctors and hospitals in more than 200 countries and territories around the world. 1 When you receive care from a participating provider, you ll pay the out-of-pocket expenses (deductible, copay and coinsurance) that you would normally pay under your HMO or PPO plan. Get in-network benefits across the country a special advantage for PPO members. PPO plan members can see any Medicare-contracted provider anywhere in the United States. When traveling outside the service area, PPO members will also receive in-network benefits by seeing Medicare Advantage PPO Blue Cross and/or Blue Shield -contracted providers through the Blue Medicare Advantage PPO Network Program available in 35 states across the country. 2 Wyoming Michigan In-network coverage Out-of-network coverage PUERTO RICO Finding a Blue Medicare Advantage PPO provider is easy. Download the Blue National Doctor & Hospital Finder App at bcbs.com/mobile, or use the National Doctor and Hospital Finder at provider.bcbs.com. 1 Part D prescription drug coverage is not available outside the United States and its territories. 2 The Medicare Advantage PPO Network Sharing Program is only available with Medicare Advantage PPO plans. OR HMO/PPO

6 Feel better and healthier regardless of your current fitness level. Get fit, have fun and make friends by using your SilverSneakers membership. You ll have access to more than 11,000 participating fitness facility locations across the country where on-site staff members can help you meet your wellness goals. Locations offer amenities such as exercise equipment and SilverSneakers fitness classes that are designed specifically for active older adults and are taught by certified instructors (classes and amenities vary by location). Don t have access to a participating fitness location? SilverSneakers will send you a home fitness kit that contains tools to achieve a healthier lifestyle at home or on the go. Advice24. Get the medical advice you need from a registered nurse any time, day or night, using our toll-free medical advice line. Save money when you fill a three-month supply of your maintenance medication prescriptions. Take advantage of greater savings and convenience for your ongoing prescription needs when you order a three-month supply of your maintenance medications from an in-network retail pharmacy or mail-order pharmacy. You pay only two times your monthly copay for a threemonth supply of generic drugs; brand-name prescriptions are only two and a half times your monthly copay. Our prescription drug coverage is easy to use the pharmacy will take care of your claim. You just pay any applicable deductible, copay or coinsurance amount for your medication. Our pharmacy network includes more than 63,000 participating pharmacies nationwide. You can get prescription drugs shipped to your home through our network mail order delivery program. Typically, you should expect to receive your prescription drugs within 14 days from the time that the mail order pharmacy receives the order. Should a prescription drug order not arrive within the estimated time frame, help is available from Customer Service at 1 (800) from 8 a.m. to 8 p.m. Monday through Friday (from October 1 through February 14, our telephone hours are 8 a.m. to 8 p.m., seven days a week). TTY users should call OR HMO/PPO 2015

7 3 EASY STEPS TO CHOOSING THE RIGHT PLAN FOR YOU 1 Search for your provider in our network. 2 Check our formulary for your prescription drugs. Search for providers and view our formulary online at regence.com/medicare. Call us at REGENCE ( ). TTY users should call 711. Our Plan s Medicare sales representatives are happy to answer your questions, find a doctor or look up your medication for you. 3 Review our plans and identify the one with the benefits that are most important to you. Each plan has different premiums, copays and out-of-pocket maximums. Review the highlights of our Medicare Advantage plans in the pages that follow. A comprehensive list of benefits can be found in the Summary of Benefits that is included in this packet. OR HMO/PPO

8 SERVICE AREAS AND PREMIUMS Clatsop Columbia Clark Tillamook Washington Multnomah Hood River Yamhill Clackamas Wasco Polk Marion Lincoln Benton Linn Lane Douglas Coos Curry Josephine Jackson Clackamas, Multnomah, Washington BlueAdvantage HMO $0 MedAdvantage Basic (PPO) (no Rx) $31 Classic (PPO) $44 Enhanced (PPO) $188 Columbia, Lane MedAdvantage Basic (PPO) (no Rx) $31 Classic (PPO) $44 Enhanced (PPO) $188 Clark (WA), Marion, Polk BlueAdvantage HMO $0 MedAdvantage Basic (PPO) (no Rx) $58 Classic (PPO) $82 Enhanced (PPO) $208 Benton, Coos, Curry, Douglas, Jackson, Josephine, Linn, Yamhill MedAdvantage Basic (PPO) (no Rx) $58 Classic (PPO) $82 Enhanced (PPO) $208 Clatsop, Hood River, Lincoln, Tillamook, Wasco MedAdvantage Basic (PPO) (no Rx) $87 Classic (PPO) $102 Enhanced (PPO) $208 6 OR HMO/PPO 2015

9 HMO BENEFIT HIGHLIGHTS BlueAdvantage HMO Monthly premium $0 NEW! Lower Premium Annual medical deductible $0 Out-of-pocket maximum $3,400 In-Network Medical Benefits Preventive services and screenings (Including an Annual Wellness Visit) Primary care office visit Specialist office visit X-rays Lab services Inpatient hospital Outpatient surgery ambulatory surgical center $0 $0 / $5 (see Summary of Benefits for details) $30 / $35 (see Summary of Benefits for details) $0 / $8 (see Summary of Benefits for details) $0 / $8 (see Summary of Benefits for details) Days 1-6: $300 $225 Outpatient surgery hospital $275 Emergency room $65 (waived if admitted within 48 hours) Urgent care $35 Durable medical equipment 20% Skilled nursing facility (days 1-100; no benefit after 100 days) Additional Benefits and Programs Days 1-20: $40 ; Days : $150 Annual physical exam $0 Routine eye exam (one per year) 1 $25 SilverSneakers Fitness program Included in plan at no additional cost Part D prescription drug coverage Included in plan; see page 10 for details 1 Routine vision care must be received from a Vision Service Plan (VSP) provider. Visit vsp.com to search for a provider in your area. OR HMO/PPO

10 PPO BENEFIT HIGHLIGHTS Medical Benefits CLASSIC (PPO) ENHANCED (PPO) MedAdvantage BASIC (PPO) (no Rx) Monthly premium Varies, see page 6 Varies, see page 6 Varies, see page 6 Annual medical deductible 1 $0 $0 $0 Out-of-pocket maximum $3,400 in-network $5,100 combined $2,500 in-network $4,500 combined $3,400 in-network $5,100 combined Network In Out In Out In Out Preventive services and screenings (including an Annual $0 Wellness Visit) Primary care office visit $15 $25 $10 $20 $15 $25 Specialist office visit $35 $45 $25 $35 $35 $45 X-rays $0 30% $0 10% $0 30% Lab services $0 $0 $0 $0 $0 $0 Inpatient hospital Outpatient surgery ambulatory surgery center Outpatient surgery hospital Emergency room Days 1-4: $400 Days 1-4: $500 Days 1-6: $300 Days 1-6: $400 Days 1-4: $400 Days 1-4: $500 $200 $250 $75 $125 $200 $250 $250 $350 $200 $300 $250 $350 $65 (in or out of network, waived if admitted within 48 hours) Urgent care $30 $30 $30 $30 $30 $30 Durable medical equipment Skilled nursing facility (days 1-100; no benefit after 100 days) 20% 30% 10% 20% 20% 30% $40 $70 $40 $60 $40 $70 1 Deductible waived for Medicare-covered preventive services and in-network Medicare-covered Part B prescription drugs. Deductible also waived for preventive dental, routine vision exam and routine vision hardware. 8 OR HMO/PPO 2015

11 PPO BENEFIT HIGHLIGHTS Medical Benefits CLASSIC (PPO) ENHANCED (PPO) MedAdvantage BASIC (PPO) (no Rx) Additional Benefits and Programs Network In Out In Out In Out Annual physical exam $0 Up to $500 allowed per Hearing aid No coverage No coverage year, in or out of network Routine eye exam $35 $35 $25 $25 $35 $35 (one per year) 1 Routine vision hardware Preventive dental (cleanings and X-rays) Comprehensive dental (optional, additional premium applies) SilverSneakers Fitness program Part D prescription drug coverage Up to $100 allowed per year, in or out of network Up to $200 allowed per year, in or out of network Up to $100 allowed per year, in or out of network 50%, up to $500 allowed per year, in or out of network 50%, up to $1,000 allowed per year, in or out of network Included in plan at no additional cost Included in plan; see page 10 for details No coverage 1 Routine vision care must be received from a Vision Service Plan (VSP) provider to be eligible for in-network cost sharing. Visit vsp.com to search for a provider in your area. OR HMO/PPO

12 PRESCRIPTION DRUG COVERAGE Benefit information Prescription Drug Coverage BlueAdvantage HMO CLASSIC (PPO) ENHANCED (PPO) Annual Rx Deductible $0 $210 $0 STAGE 1: Initial Coverage Stage 1-Month supply (in-network retail pharmacy) Tier 1: Preferred generics $5 $8 $5 Tier 2: Non-preferred generics $12 $15 $12 Tier 3: Preferred brands $45 $45 $45 Tier 4: Non-preferred brands $95 $95 $95 Tier 5: Specialty drugs 33% 27% 33% 3-Month supply (in-network retail pharmacy or mail-order pharmacy) Tier 1: Preferred generics $10 $16 $10 Tier 2: Non-preferred generics $24 $30 $24 Tier 3: Preferred brands $ $ $ Tier 4: Non-preferred brands $ $ $ Tier 5: Specialty drugs Not applicable; limited to a 30-day supply STAGE 2: Coverage Gap Stage (after prescription costs reach $2,960) Generic drugs You pay 65% Brand drugs You pay 45% STAGE 3: Catastrophic Coverage Stage (after you have paid $4,700 out of pocket) Generic drugs You pay the greater of 5% or $2.65 Brand drugs You pay the greater of 5% or $ OR HMO/PPO 2015

13 THE COVERAGE GAP How it works $ STAGE 1: Initial Coverage STAGE 2: Coverage Gap STAGE 3: Catastrophic Coverage You pay a little Plan pays most You pay most You pay a little Plan pays a little Plan pays most After you pay your annual deductible (if applicable), you pay a copay or coinsurance for each prescription you fill. Your plan pays the rest until the total that you and the plan pay reaches $2,960. After your total drug costs reach $2,960, you pay 65% of the cost of generic prescription drugs and 45% of the cost of most brand-name prescription drugs until your total out-ofpocket prescription drug costs reach $4,700. Total out-of-pocket costs are the amounts paid by you in the first two stages plus any applicable drug manufacturer discounts applied in the Coverage Gap stage. After your total drug costs reach $4,700, you pay the greater of 5% coinsurance or $2.65 copay for generic drugs, and the greater of 5% coinsurance or $6.60 copay for brand-name drugs. Your plan pays the rest of the cost of your prescription drugs for the rest of the calendar year (through December 31, 2015). Need extra help with prescription drug costs? To determine if you qualify for extra help from Medicare to pay for your prescription drug premiums and costs, call the Social Security Office at between 7 a.m. and 7 p.m., Monday through Friday (TTY users should call ); or your State Medicaid Office. OR HMO/PPO

14 READY TO ENROLL? LET S GET STARTED! Enrolling is easy: ENROLL BY PHONE. Have one of our Plan s Medicare sales representatives enroll you over the phone by calling REGENCE ( ). TTY users should call 711. ENROLL ONLINE. Enjoy the convenience of applying online. Visit regence.com/medicare and follow the instructions for applying online. ENROLL BY MAIL. An enrollment application is included in this packet or you can visit regence.com/medicare and download an enrollment application. 1. Complete and sign your application. Verify that the information from your Medicare card is listed correctly on your enrollment application, or make a copy of your Medicare card and attach it to your enrollment application. 2. Use the postage-paid return envelope included in this information packet to mail your completed and signed application. Applications can also be mailed to: PO Box 1827, B32M, Medford, OR Please make sure you have sufficient postage. 3. Do not send any payment with your enrollment application. NOTE: If you are selecting an HMO plan, you will be asked to select a PCP from our HMO network at the time you enroll. You may elect to change your PCP at any time. BlueCross BlueShield of Oregon is a Medicare Advantage plan with a Medicare contract. Enrollment in BlueCross BlueShield of Oregon depends on contract renewal. The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. Anyone who resides in our service area may apply. Individuals must have both Part A and Part B to enroll. You must continue to pay your Medicare Part B premium. 12 OR HMO/PPO 2015

15 For more information, call one of our Plan s Medicare sales representatives, 8 a.m. to 5 p.m., Monday through Friday toll-free: REGENCE ( ) TTY users should call 711 P.O. Box 1271 Portland, OR or/ BlueCross BlueShield of Oregon regence.com/medicare