Many Benefits. One CenturyLink. explore+enroll+engage Benefits Annual Enrollment Guide. CenturyLink Employees Long-Term Disability
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1 Many Benefits. One CenturyLink. explore+enroll+engage 2018 Benefits Annual Enrollment Guide CenturyLink Employees Long-Term Disability
2 Welcome to Annual Enrollment for 2018! H HIGHLIGHTS What s New/ Reminders for 2018 PAGE 3 Medical & Prescription Drug PAGE 5 What s Inside Plan Premiums PAGE 6 Dental Overview PAGE 6 Vision PAGE 7 Life Insurance PAGE 8 CenturyLink Retiree and Inactive Health Plan How to Enroll PAGE 9 Helpful Resources PAGE 10 Long-Term Disability It s time for 2018 Annual Enrollment. If you are not making any changes or updates to your coverage, no action is required. Summary of Benefits & Coverage Availability PAGE 11 Legal and Important Required Notices PAGE Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
3 What s New/Reminders For 2018 Here is a list of what s new and reminders regarding your CenturyLink benefits effective January 1, This section serves as a Summary of Material Modifications (SMM). For further details, refer to the Legal and Important Required Notices section of this Guide. What s New ACTIVE&FIT DIRECT Join the Active&Fit Direct program and choose from 9,000+ fitness centers & YMCAs for just $25 per month, plus applicable taxes. As a CenturyLink retiree, you can enroll in the Active&Fit Direct program, and participate at one of more than 9,000 participating fitness centers and YMCAs nationwide for $25 a month (plus a $25 enrollment fee and applicable taxes). You can switch fitness centers to ensure you find the right fit. To sign up for this program, visit the CenturyLink Health & Life website at Once you login, click on the Active&Fit Direct tile. You can no longer type the address directly into your browser. Visit the Contact Us page on the Active&Fit Direct website if you have any questions. The Active&Fit Direct program is provided by American Specialty Health Fitness, Inc., a subsidiary of American Specialty Health Incorporated (ASH). Active&Fit Direct is a trademark of ASH and used with permission herein. DENTAL Dental Plan Design Changes Bitewing X-rays Changing from twice a year to once a year (bitewing X-rays for children under age 26 remain at once every six months) Full Mouth X-rays Changing from once every 36 months to once every 60 months Replacement implants, crowns, inlays, onlays Changing from once every five years to once every 10 years MEDICAL ABA Therapy Applied Behavior Analysis (ABA) is being added as a covered benefit to the medical plan benefit options. ABA is a type of intensive behavioral treatment for Autism Spectrum Disorder (ASD) that helps reduce problem behavior and develop alternative behaviors and skills. SERVICE CENTER ENHANCEMENT Adding a New Dependent When adding a new dependent to medical coverage, your dependent will automatically be added to other eligible health care plans. If you don t want your dependent enrolled in other eligible plans, you must uncheck the box to remove them from the plan(s) you do not wish them to be enrolled in. This can save you time during your enrollment process. However, please confirm that you ve added your dependent to the intended coverage options. Intelligent Virtual Assistant (IVA) NEW! The new Intelligent Virtual Assistant (IVA) available through the Health and Life benefits website is a great resource. Just ask the IVA a question, and you ll receive an answer. If you prefer to talk but don t have time to wait on hold, use the IVA s Click-2-Call feature to schedule a call back right away or at a time that s convenient for you. Click on the green Need Help icon to begin your virtual chat! VISION Eye Exam (once every plan year) Copayment is decreasing from $20 to $10. Glasses (lenses and frames once every plan year) Copayment is decreasing from $40 to $25. Frames (one pair every plan year) Plan pays 100% of VSP allowable amount up to $160 (was $130) after $25 (was $40) copayment. Contacts (once every plan year instead of eyeglass frames and lenses) Plan pays 100% for routine eye exam after $10 (was $20) copayment. Contacts are covered up to a maximum allowance of $150 (was $125). Health Savings Account (HSA) Update The HSA maximum contribution limit for Retiree Only coverage for those enrolled in the High Deductible Health Plan (HDHP) is increasing. The maximum contribution for Retiree Only coverage will increase by $50, from $3,400 to $3,450. The maximum contribution for one or more enrolled will increase by $150, from $6,750 to $6,900. AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 3
4 Reminders For 2018 MEDICAL AND DENTAL Medical and Dental Premiums Review your Annual Enrollment Worksheet as your premiums may have changed for Prescription Drug Pricing Tool Use the UnitedHealthcare drug pricing tool to check pricing and find lower-cost alternatives at myuhc.com. ZIP CODE UPDATE Be sure to look over the medical benefit options available to you as networks are determined by ZIP code areas and are revised annually. Review your Worksheet to learn what benefit plan options are available. Prescription Drug List The Prescription Drug List is updated two times a year on January 1 and July 1. It is not available until December Please log on to myuhc.com for further information at that time Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
5 Medical & Prescription Drug SAVINGS HDHP STANDARD CDHP PREMIUM CDHP With Employee-Funded HSA: $3,450 Employee $6,900 Employee + One or more enrolled With Company-Funded HRA Contribution: $500 Employee (retiree) $750 Employee + Spouse/Domestic partner $750 Employee + Children $1,000 Family With Company-Funded HRA Contribution: $1,000 Employee (retiree) $1,500 Employee + Spouse/Domestic partner $1,500 Employee + Children $2,000 Family YOU PAY YOU PAY YOU PAY In-Network Out-of-Network In-Network Out-of-Network In-Network Out-of-Network Annual Deductible: (combined in-network and out-of-network) Employee Employee Employee $1,500 $3,000 $1,500 $3,000 $1,500 $3,000 Employee + Spouse/Domestic Partner Employee + Spouse/Domestic Partner $2,250 $4,500 $2,250 $4,500 Employee + One or more enrolled Employee + Children Employee + Children $3,000 $6,000 $2,250 $4,500 $2,250 $4,500 Family Family $3,000 $6,000 $3,000 $6,000 Annual Out-of-Pocket Maximum: (includes deductible; combined for in-network and out-of-network expenses) Employee Employee Employee $3,600 $7,200 $3,600 $7,200 $3,200 $6,400 Employee + Spouse/Domestic Partner Employee + Spouse/Domestic Partner $5,400 $10,800 $4,800 $9,600 Employee + One or more enrolled Employee + Children Employee + Children $6,850 $14,400 (charges above allowable amount not included) $5,400 $10,800 $4,800 $9,600 Family $6,850 $14,400 (charges above allowable amount not included) Family $6,400 $12,800 (charges above allowable amount not included) PLAN PAYS (AFTER DEDUCTIBLE) PLAN PAYS (AFTER DEDUCTIBLE) PLAN PAYS (AFTER DEDUCTIBLE) In-Network Out-of-Network In-Network Out-of-Network In-Network Out-of-Network Preventive Care: (No Deductible) 100% Not Covered 100% Not Covered 100% Not Covered Inpatient (Facility), Office Visit, Outpatient (Facility), Prescriptions, Urgent Care 80% 60% of allowable amount 80% 60% of allowable amount 80% 60% of allowable amount Administered by UnitedHealthcare. Prescription drug expenses are paid the same as any other medical expense. Charges above the allowable amounts not included refers to reasonable and customary (R&C) charges. Refer to the Summary Plan Description for information on what s not covered. REMEMBER: Any maintenance prescription, after two retail fills, will require future fills through the mail order program. This chart is only a summary of your benefits. For specific details on how services are covered, please contact your medical Claims Administrator (UHC). When you become Medicare eligible, you must timely enroll in Medicare Part B. Medicare becomes your primary coverage and CenturyLink becomes secondary. Benefits will be reduced if you do not timely enroll in Medicare Part B coverage. AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 5
6 Plan Premiums Working Spouse/ Domestic Partner Surcharge Tobacco-Free Discount A monthly surcharge applies if you cover your spouse/domestic partner under medical but he/she has his/her own group coverage available through his/her employer. This surcharge applies unless:» Your base pay is less than $30,000 annually; or» Your base pay is less than $100,000 annually and your spouse/domestic partner works for an employer that employs fewer than 50 employees. The Company offers a 15% tobacco-free discount on the cost of your medical plan premium deductions. The discount is calculated on the total cost of coverage. You and your covered dependents enrolled in your medical plan benefit option must all be tobacco-free or enrolled in a Company-recognized cessation program to receive the 15% tobacco-free discount. Dental BASIC OPTION ENHANCED OPTION (includes orthodontia) PASSIVE PPO IN-NETWORK PPO IN-NETWORK PPO OUT-OF-NETWORK Annual Benefit Maximum (per person) $1,000 (does not include oral surgery) $2,000 (does not include oral surgery or orthodontia) Orthodontia Lifetime Benefit Maximum N/A YOU PAY Annual Deductible (per person) $25 for general care and major and restorative; no deductible for diagnostic, preventive or oral surgery Lifetime Orthodontia Deductible (per person) N/A $50 PLAN PAYS (AFTER DEDUCTIBLE) $1,500 (separate from annual individual benefit maximum) Diagnostic and Preventive (cleanings, exams & X-rays) - No deductible YOU PAY $50 for general care and major and restorative (does not include orthodontia); no deductible for diagnostic, preventive or oral surgery PLAN PAYS (AFTER DEDUCTIBLE) 100% up to maximum allowable amount 100% up to reasonable and customary (R&C); two visits per year General Care (fillings, root canals and periodontics) 50% up to maximum allowable amount 80% up to maximum allowable amount 80% up to reasonable and customary (R&C) Major and Restorative (crowns, dentures and bridges) 50% up to maximum allowable amount 50% up to reasonable and customary (R&C) Oral Surgery - No deductible 80% no limit 80% no limit Orthodontia (adult and children) Not covered Administrator: MetLife, Group Number: , Phone Number: % up to reasonable and customary (R&C); after $50 lifetime orthodontia deductible (separate from annual deductible) REMEMBER: CenturyLink s Health Care Plan provisions prohibit anyone from being enrolled in more than one CenturyLink dental Plan benefit option. Refer to the Helpful Resources section of this Guide for instructions on how to access SPDs and SMMs for detailed information Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
7 Vision The CenturyLink vision care benefit option is administered by the Vision Service Plan (VSP) Network. VSP DOCTOR AND AFFILIATE PROVIDERS Eye Exams (once every plan year) Plan pays 100% after $10 copayment OPEN ACCESS PROVIDER VSP reimburses you (after $10 copayment) up to a maximum of $45 Lenses (once every plan year) Plan pays 100% after $25 copayment. The $25 material copayment is charged only once when lenses and frames are purchased at the same visit Single Vision: $25 copayment Lined Bifocals: $25 copayment Lined Trifocals: $25 copayment Lenticular: $25 copayment (Includes polycarbonate lenses for children under the age of 19) Tints/photochromic lenses: Covered in full VSP reimburses you (after $25 copayment) up to the following maximums: Single Vision: $30 Lined Bifocals: $50 Lined Trifocals: $65 Lenticular: $100 (Does not include polycarbonate lenses for children) Tints/photochromic lenses: $5 Frames (one pair every plan year) Plan pays 100% of VSP allowable amount up to $160 after $25 copayment; you will receive a 20% discount on the charges over the VSP allowable amount. NOTE: The $25 material copayment is charged only once when lenses and frames are purchased at the same visit. The frame allowance at Costco is up to $90; however, you must be a Costco member to purchase glasses. VSP reimburses you up to a maximum of $70 after $25 copayment Contacts (contact lenses may be purchased once every plan year instead of eyeglass frames and lenses) Plan pays 100% for routine eye exam after $10 copayment plus up to $150 for contact lenses; contact lens fitting and evaluation exam is discounted by 15% and then covered in full after $40 maximum copayment. VSP reimburses you up to $105 for contact lens exam (fitting and evaluation) and contacts Laser Eye Surgery is not covered, but VSP offers a discounted price. Contact VSP for details Administrator: Vision Service Plan (VSP), Group Number: , Phone Number: You will not receive an ID card from VSP for your vision Plan coverage. When you and/or your covered dependents have an office visit, tell the office staff that you are covered under VSP through CenturyLink. NOTE: Coverage with a retail chain affiliate may be different depending on which affiliate you choose. Visit vsp.com for additional information REMEMBER: CenturyLink s Health Care Plan provisions prohibit anyone from being enrolled in more than one CenturyLink vision Plan benefit option. Refer to the Helpful Resources section of this Guide for instructions on how to access SPDs and SMMs for detailed information. AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 7
8 Life Employee Basic Life Insurance AUTOMATIC AND COMPANY-PAID PLAN BENEFITS 1x eligible pay (Base Pay + Target Incentive Pay) rounded up to the next higher $1,000 up to $2,000,000 maximum If your Employee Basic Life Insurance is more than $50,000, the IRS requires you pay taxes on imputed income, which is the cost of company-provided Employee Basic Life Insurance over $50,000. To avoid paying taxes on imputed income, you have the option to choose a flat $50,000 in coverage. If you are in this category, you will see the flat $50,000 as an option when you go online to enroll, as well as your 1x Base Pay + Targeted Incentive Pay option. Employee Supplemental Life Insurance (Statement of Health may be required) Spouse/Domestic Partner Supplemental Life Insurance (Statement of Health may be required) Child Supplemental Life Insurance YOU PAY THE COST 1x, 2x, 3x, 4x, 5x, 6x, 7x or 8x Base Pay rounded up to the next higher $1,000 up to $2,000,000 maximum $5,000, $10,000, $25,000, $50,000, $75,000, $100,000 or $200,000 (Cannot be more than 100% of Employee Basic Life + Employee Supplemental Life coverage) Each Child: $3,000, $5,000, $10,000 or $20,000 (Cannot be more than 100% of Employee Basic Life + Employee Supplemental Life coverage) REMEMBER: Please confirm that you have designated beneficiaries for all of your Life Insurance Plans by going to The Service Center is the record keeper of beneficiary designations. Refer to the SPD for specific beneficiary information including how benefits are paid if no beneficiary is living on the date of your death or you have not elected a beneficiary. Coverage and costs may increase throughout the year in certain situations (for example, if you have a change in age band brackets). If both you and your spouse/domestic partner are employed by CenturyLink, or on long-term disability, or there is a parent/ child relationship, you cannot be covered for Supplemental Life Insurance as both an employee, long-term disability participant and a dependent. Also, you cannot both purchase Child Supplemental Life Insurance coverage for the same dependent children. You must decide which parent will cover the children. Waiver of Premium provisions may apply if your were less than 60 years of age on the date STD began. If you were not approved for Waiver of Premium with MetLife, Supplemental Life insurance may be continued for a total of three years from your STD date Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
9 ENROLL ANNUAL ENROLLMENT BEGINS NOV. 6 AND ENDS NOV. 17, 2017 If you don t enroll, you will default to your current medical/prescription drug, dental and/or life insurance benefit options, if applicable (shown on your Annual Enrollment Worksheet). ENROLL BY THE DEADLINE FRIDAY, NOV. 17, ONLINE NOTE: If you are not making any changes or updates to your coverage, no action is required. 1. Go to and Log On with your User ID and password. 2. Once you are logged in, select Make Your Elections to start enrolling. 3. You will be taken to a step-by-step page with helpful enrollment resources. Use the tools to find:» information on your benefit options» comparisons of Plan deductibles and coinsurance, if applicable» whether a doctor or other medical provider is an in-network or out-of-network provider» links to vendor websites» printable copies of Summary Plan Descriptions (SPDs) and Summaries of Material Modifications (SMMs) 4. Click Enroll in Your Benefits then Enroll Now. 5. Review your choices and associated premiums to make your elections. 6. After you have made your elections, click Complete Enrollment. 7. Look for the Completed Successfully! message and print a Confirmation of Enrollment for your records by following the instructions below. You will not receive a final Confirmation of Enrollment Statement in the mail. If you are using the site for the first time, click on Register as a New User and follow the prompts to set up your User ID and password. Store this information in a safe and secure place. If you forgot your User ID or Password: Click I Forgot My Password and enter the correct information. First, confirm your identity, then reset your password. You ll receive your log on information via if you have a valid address on file. If not, your log on information will be mailed to the address on file. It can take up to 10 business days to receive this information by mail. BY PHONE Service Center representatives will be available to answer your questions or help with your enrollment. You must call before Friday, Nov.17 at 5:30 p.m. Mountain time to complete your enrollment. REMEMBER: If you need to call the Service Center during Annual Enrollment, please keep in mind that the first and last days of Annual Enrollment are usually the busiest. You can also find answers to many of your benefit questions in this Annual Enrollment Guide or on the Health and Life website. You also have the ability to ask questions via the Web Chat feature on the Health and Life website. Review your Confirmation of Enrollment that you will receive at your address on file after you make your elections. Check to be sure:» You re enrolled in the plans you wanted» Your spouse/domestic partner and/or children are covered on each of the Plans you selected» Social Security numbers for dependents are listed IMPORTANT: Save your Confirmation of Enrollment for your records. AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 9
10 Helpful Resources BENEFIT OPTION PHONE ONLINE Health Care CenturyLink Service Center for Health and Welfare Benefits Medical CDHPs and HDHP Prescription Drug Program M F, 7:30 a.m. to 5:30 p.m. Mountain time UnitedHealthcare: all states except Minnesota, North Dakota, South Dakota and western Wisconsin Medica: in Minnesota, North Dakota, South Dakota and western Wisconsin UnitedHealthcare: The CenturyLink Health and Life Benefits website: UPoint Mobile App available for free in the itunes App Store and Google Play UnitedHealthcare: Search: Health4Me available for free in the itunes App Store and Google Play Medica: UnitedHealthcare: Dental Plans MetLife: Group Number: Vision Care Plan MDLIVE 24/7 access to medical care for common conditions when traveling or when your doctor is unavailable Health Care Advocacy Services Free assistance with health and life claims and accessing health care services if enrolled in health care benefits through CenturyLink Vision Service Plan: CenturyLink Service Center for Health and Welfare Benefits: Search: MDLIVE available for free in the itunes App Store and Google Play. Life Insurance & Disability Life Insurance Long-Term Disability CenturyLink Service Center for Health and Welfare Benefits: The Standard: The CenturyLink Health and Life Benefits website: N/A When you need more detailed information about Plan specifics, review your SPDs and SMMs located on the CenturyLink intranet and the Health and Life Benefits website. If you would like a paper copy of these materials, please contact the Service Center to request one. Please be advised that mailing time can take up to two weeks Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
11 Summary of Benefits & Coverage Availability CenturyLink offers an array of resources to help you understand and choose your benefits. This section notifies you of an additional resource required by Health Care Reform a Summary of Benefits and Coverage Availability (SBC) that summarizes important information about any health coverage options in a standard format, to help you compare features across Plan options. Look for the SBC on the CenturyLink Health and Life Benefits website anytime. You can view the SBC by opening the Plan Information page. HERE S HOW: 1. Log into the Health and Life Benefits website at 2. Click on the Health & Insurance tab. 3. Select Summary of Benefits and Coverage under the More Resources section. 4. Choose the Summary of Benefits and Coverage you d like to review. A paper copy also is available, free of charge, by calling the Service Center at and pressing the applicable option to speak to a representative. Representatives are available, Monday through Friday from 7:30 a.m. to 5:30 p.m. Mountain time. AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 11
12 Legal and Important Required Notices A Note About Privacy Keeping your personal information secure is of primary importance to CenturyLink. That s why we, along with the benefits administrators, have implemented various security measures and policies to help reduce the risk of unauthorized processing or disclosure of your personal information. You can also help by keeping confidential your User ID and password for accessing the CenturyLink Health and Life Benefits website. Please keep this information safe and don t share it with anyone. Never use your Social Security number as your password. Together, we can make sure your personal information stays safe and secure. Please be advised that using an that is not secured may increase your risk of unauthorized disclosure. This Is a Summary of Material Modifications (SMM) This document is intended to serve as a Summary of Material Modifications (the SMM ) pursuant to the requirements of Section 104 of the Employee Retirement Income Security Act of 1974, as amended ( ERISA ). This SMM notifies you of certain changes to the CenturyLink sponsored Plans (the Plan ). Please keep this SMM with your Summary Plan Description for the Plan for future reference. This document summarizes only certain provisions of the Plan. If there is any conflict between the terms of the Plan documents and this SMM, the terms of the Plan documents will govern. The Company has reserved to the Plan Administrator the right to interpret and resolve any ambiguities in the Plan or any document relating to the Plan. Coverage Is Not Advice Health Plan coverage is not health care advice. Please keep in mind that the sole purpose of the Plan is to provide payment for certain eligible health care expenses not to guide or direct the course of treatment for any employee, inactive retiree or eligible dependent. If your health care provider recommends a course of treatment, be sure to check with the Plan to determine whether or not that course of treatment is covered under the Plan. However, only you and your health care provider can decide what the right health care decision is for you. Decisions by a claims administrator or the Plan Administrator are solely decisions with respect to Plan coverage and do not constitute health care recommendations or advice. Right to Amend and/or Discontinue The Company and its delegate, the CenturyLink Plan Design Committee, each has reserved the right in its sole discretion, to change, modify, discontinue or terminate the Plan and/or any of the benefits under the Plan and/or contribution levels, with respect to all participants classes, retired or otherwise, and their beneficiaries at any time without prior notice or consultation, subject to applicable law, specific written agreement and the terms of the Plan Document and with respect to the Health Plan, the written agreement specific to Qwest Pre-1991 Retirees and Qwest ERO 92 Retirees. The CenturyLink Employee Benefits Committee, as the Plan Administrator, may adopt, at any time, rules and procedures that it determines to be necessary or desirable with respect to the operation of the Plan. The Plan Administrator has the authority, discretion and the right to interpret and resolve any ambiguities in the Plans or any document relating to the Plans. If You Voluntarily Elect to Drop Coverage If you voluntarily drop coverage for yourself or a dependent during Annual Enrollment, without there being a Qualified Life Event (QLE), you and/or your dependent will not be eligible for continuation of health care coverage under the federal law known as COBRA. Eligibility for COBRA continuation coverage occurs only in cases of QLEs. For more information on what is a QLE, refer tot he Summary Plan Description. Company s Reserved Rights This document summarizes certain provisions of the CenturyLink Retiree and Inactive Health Plan, the CenturyLink Life Insurance Plan and the CenturyLink Disability Plan (collectively referred to as the Plan ). For specific employee benefit Plan information, refer to the respective official Plan Documents, including the applicable Summary Plan Description and Summaries of Material Modifications, if any. If there is any conflict between the terms of the official Plan Documents and this document, the terms of the official Plan Documents will govern. The Plan Administrator has the authority, discretion and the right to interpret and resolve any ambiguities in the Plan or any document relating to the Plan, to supply omissions and resolve conflicts. Benefits and contribution obligations, if any, are determined by CenturyLink in its sole discretion or by collective bargaining, if applicable. NOTE: While the Plan has processes in place to prevent errors and mistakes, if a clerical error or mistake happens (however occurring) such error or mistake does not create a right to a Benefit or level of contribution rate under the Plan. You have an obligation to correct any errors or omissions that come to your attention by calling the Service Center to correct the error or omission. The Plan Administrator, may adopt, at any time, rules and procedures that it determines to be necessary or desirable with respect to the operation of the Plan. Important Note Regarding Your Annual Enrollment Elections By electing to participate in the Plans (the CenturyLink Health Care Plan, the CenturyLink Life Insurance Plan, CenturyLink Business Travel Accident Insurance Plan, the CenturyLink Disability Plan, or if applicable, CenturyLink Retiree and Inactive Health Plan), by your submission of information, you have agreed to be bound to and by the provisions of each of the Plans and their administrative practices, including, but not limited to with respect to the recovery of over and underpayments, terms and conditions for eligibility and Benefits. You certify that the submission of information by you in this enrollment process is true and accurate to the best of your knowledge; you agree that you ll submit new information timely as changes occur. You understand that if you are found to have falsified any document in support of a claim for eligibility or reimbursement, the Plan Administrator may, subject to and as may be permitted under the requirements of law, without anyone s consent, terminate your and/ or your dependent(s) coverage, and the Claims Administrator may refuse to honor any claim you or your dependent(s ) may have made or will make under the Plans if applicable. You understand that you are liable and bear the full financial responsibility for the misappropriation of Plan funds through the filing of false documentation under any of the Plans; you certify that you or your dependent(s) are eligible to enroll in a benefit option, including voluntary or supplemental coverages. Please refer to the applicable Plan document or SPD for details about eligibility for coverage or call the Claims Administrator - limitations may apply including but not limited to, being actively at work in order to be eligible for coverage. You understand that it is your responsibility to confirm your eligibility to enroll in a benefit option, including voluntary or supplemental coverages; enrolling in and paying for coverage for which you are ineligible will not entitle you to Benefits; you understand that it is your responsibility to terminate benefit coverage once you or your dependent(s) become ineligible, such as when a dependent attains age 26. For specific employee benefit plan information, including terms and conditions for eligibility, limitations and Benefits refer to the respective Plan Documents, including the applicable Summary Plan Description and Summaries of Material Modifications, if any. If there is any conflict between the terms of the Plan Documents and this correspondence, the terms of the Plan Documents will govern Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
13 Women s Health and Cancer Rights Act This notice is provided to you in compliance with the federal law entitled the Women s Health and Cancer Rights Act of 1998 (the Act ). The Plan provides medical and surgical benefits in connection with a mastectomy. In accordance with the requirements of the Act, the Plan also provides benefits for certain reconstructive surgery. In particular, the Plan will provide, to an eligible participant who is receiving (or who presents a claim to receive) benefits in connection with a mastectomy and who elects breast reconstruction in connection with such mastectomy, coverage for: (1) reconstruction of the breast on which the mastectomy has been performed; (2) surgery and reconstruction of the other breast to produce a symmetrical appearance; and (3) prostheses and treatment of physical complications associated with all the stages of mastectomy, including lymphedemas, in a manner determined in consultation with the attending physician and the patient. As with other benefit coverages under the Plan, this coverage is subject to each medical benefit option s annual deductible (if any), required coinsurance payments, benefit maximums, and copay provisions that may apply under each of the benefit options available under the Plan. You should carefully review the provisions of the Plan, the medical benefit option in which you elect to participate, and its SPD and SMM (if any) regarding any applicable restrictions. Contact the Claims Administrator of your medical benefit option for more information. Health Insurance Portability and Accountability Act (HIPAA) Under the Special Enrollment rules under HIPAA, you may enroll yourself and eligible dependents in the Health Plan upon the loss of other coverage, referred to as the other plan, to include the following: Termination of employer contribution toward other coverage; Moving out of a service area if the other plan does not offer other coverage; Ceasing to be a dependent, as defined in the other plan; Loss of coverage to a class of similarly situated individuals under the other plan (e.g., when the other plan does not cover temporary/contractors). If your spouse/domestic partner or other dependents have special enrollment rights, you may enroll and make changes to your enrollment in any health plan benefit option available to you based upon your home ZIP code and plan service areas within 45 days following the qualifying event. For example, if you have Employee Only coverage in a CenturyLink benefit option, and your spouse/ domestic partner loses coverage under his/her employer s plan and has special enrollment rights, both you and your spouse/domestic partner may enroll in any of the CenturyLink benefit options available to you, provided you verify your spouse s/ domestic partner s eligibility for the Plan. Premium Assistance Under Medicaid and the Children s Health Insurance Program (CHIP) NOTE: This is an updated notice. If you or your children are eligible for Medicaid or CHIP and you re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren t eligible for Medicaid or CHIP, you won t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your State Medicaid or CHIP office or dial KIDS NOW or to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer- sponsored plan. If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren t already enrolled. This is called a special enrollment opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at or call EBSA (3272). If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of August 10, Contact your State for more information on eligibility. ALABAMA Medicaid Website: Phone: ALASKA Medicaid The AK Health Insurance Premium Payment Program Website: Phone: CustomerService@MyAKHIPP.com Medicaid Eligibility: default.aspx ARKANSAS Medicaid Website: Phone: MyARHIPP ( ) COLORADO Health First Colorado (Colorado s Medicaid Program) & Child Health Plan Plus (CHP+) Health First Colorado Website: Health First Colorado Member Contact Center: / State Relay 711 CHP+: Colorado.gov/HCPF/Child-Health-Plan-Plus CHP+ Customer Service: /State Relay 711 FLORIDA Medicaid Website: Phone: GEORGIA Medicaid Website: Click on Health Insurance Premium Payment (HIPP) Phone: AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 13
14 INDIANA Medicaid Healthy Indiana Plan for low-income adults Website: Phone: All other Medicaid Website: Phone IOWA Medicaid Website: Phone: KANSAS Medicaid Website: Phone: KENTUCKY Medicaid Website: Phone: LOUISIANA Medicaid Website: Phone: MAINE Medicaid Website: Phone: TTY: Maine relay 711 MASSACHUSETTS Medicaid and CHIP Website: Phone: MINNESOTA Medicaid Website: health-care-programs/programs-and-services/medical-assistance.jsp Phone: MISSOURI Medicaid Website: Phone: MONTANA Medicaid Website: MontanaHealthcarePrograms/HIPP Phone: NEBRASKA Medicaid Website: Phone: Lincoln: Omaha: NEVADA Medicaid Website: Phone: NEW HAMPSHIRE Medicaid Website: Phone: NEW JERSEY Medicaid and CHIP Medicaid Website: humanservices/dmahs/clients/medicaid/ CHIP Website: Medicaid Phone: CHIP Phone: NEW YORK Medicaid Website: Phone: NORTH CAROLINA Medicaid Website: Phone: OKLAHOMA Medicaid and CHIP Website: Phone: OREGON Medicaid Website: Phone: PENNSYLVANIA Medicaid Website: healthinsurancepremiumpaymenthippprogram/index.htm Phone: RHODE ISLAND Medicaid Website: Phone: SOUTH CAROLINA Medicaid Website: Phone: SOUTH DAKOTA Medicaid Website: Phone: TEXAS Medicaid Website: Phone: UTAH Medicaid and CHIP Medicaid Website: Website: chip Phone: VERMONT Medicaid Website: Phone: VIRGINIA Medicaid and CHIP Website: Medicaid Phone: CHIP Phone: WASHINGTON Medicaid Website: program-administration/premium-payment-program Phone: , ext WEST VIRGINIA Medicaid Website: Phone: MyWVHIPP ( ) WISCONSIN Medicaid and CHIP Website: Phone: WYOMING Medicaid Website: Phone: To see if any other states have added a premium To see if any other states have added a premium assistance program since August 10, 2017, or for more information on special enrollment rights, contact either: U.S. Department of Labor Employee Benefits Security Administration EBSA (3272) U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services , Menu Option 4, Ext OMB Control Number (expires 12/31/2019) NORTH DAKOTA Medicaid Website: Phone: Benefits Annual Enrollment Guide AE18-LCTL LTD CenturyLink Employees Long-Term Disability
15 Continuation of Coverage Under the Consolidated Omnibus Budget Reconciliation Act (COBRA) of 1985, COBRA qualified beneficiaries (QBs) generally are eligible for group coverage during a maximum of 18 months for qualifying events due to employment termination or reduction of hours of employment. Certain qualifying events, or a second qualifying event during the initial period of coverage, may permit a beneficiary to receive a maximum of 36 months of coverage. Upon termination, or other COBRA qualifying event, the former employee and any other QBs will receive COBRA enrollment information. Qualifying events for employees include voluntary/involuntary termination of employment, and the reduction in the number of hours of employment. Qualifying events for spouses/domestic partners or dependent children include those events above, plus, the covered employee s becoming entitled to Medicare, divorce or legal separation of the covered employee, death of the covered employee, and the loss of dependent status under the plan rules. If a QB chooses to continue group benefits under COBRA, he or she must complete an enrollment form and return it to the Plan Administrator with the appropriate premium due. Upon receipt of premium payment and enrollment form, the coverage will be reinstated. Thereafter, premiums are due on the first of the month. If premium payments are not received in a timely manner, federal law stipulates that your coverage will be cancelled after a 30-day grace period. If you have any questions about COBRA or the Plan, please contact the Service Center at OTHER COVERAGE OPTIONS There may be other, more affordable coverage options for you and your family through the Health Insurance Marketplace, Medicaid, or other group health plan coverage options (such as a spouse s plan) through what is called a special enrollment period, even if the plan generally doesn t accept late enrollees. In the Marketplace, you could be eligible for a new kind of tax credit that lowers your monthly premiums right away, and you can see what your premium, deductibles, and out-of-pocket costs will be before you make a decision to enroll. Being eligible for COBRA doesn t limit your eligibility for coverage for a tax credit through the Marketplace. You should compare your other coverage options with COBRA continuation coverage and choose the coverage that is best for you. For example, if you move to other coverage, you may pay more out of pocket than you would under COBRA, because the new coverage may impose a new deductible. When you lose job-based health coverage, it s important that you choose carefully between COBRA continuation coverage and other coverage options, because once you ve made your choice, it can be difficult or impossible to switch to another coverage option. More information on health insurance options through the Marketplace can be found at AE18-LCTL LTD CenturyLink Employees Long-Term Disability explore+enroll+engage Many Benefits.One CenturyLink 15
16 AE18-LCTL LTD H REV
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2018 Benefit Summary Benefits Overview Knox College is proud to offer a comprehensive benefits package to eligible employees. Eligibility is based on employees scheduled to work 30 hours or more per week,
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