(b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts.

Transcription

1 : Program/Project: Residential HighEfficiency Heating and Water Heating and Controls Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The initial Residential HighEfficiency Heating and Water Heating and Controls Program funding was exhausted as of approximately midjanuary The program was overwhelmingly successful, achieving over 250,000 Dekatherms in energy savings from 13,822 program participants since the program was launched in June 2009, in contrast to the cumulative approved program target of 75,793 Dekatherms for The Residential HighEfficiency Heating and Water Heating and Controls Program was suspended effective April 6, 2010 for new customer applications. The Company communicated the program close date to our customers, contractors and vendors. In addition, the customer rebate application has been updated on the website, The Residential HighEfficiency Heating and Water Heating and Controls Program received incremental funding in the Commission s June 24, 2010 order and the program was reopened in October The Company will track incremental activity for 2010 and 2011 separately for the Residential HighEfficiency Heating and Water Heating and Controls Program. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities There are no marketing activities to report. (b) Evaluation Activities Tetra Tech completed the process evaluation for this program. (c) Other Activities The Company reopened the Residential HighEfficiency Heating and Water Heating and Controls Program on October 1, The Company is tracking activity separately under the Residential HighEfficiency Heating and Water Heating and Controls Program Incremental. 3. Customer Complaints and/or Disputes 1

2 : Program/Project: Residential HighEfficiency Heating and Water Heating and Controls Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 2

3 : Program/Project: EnergyWise Gas Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The EnergyWise Gas Program is being managed by RISE Engineering who is partnering with ICF. Achievement of the gas savings goal is still below target but with the new addition of commercially metered gas customers to the market, the opportunities have been opened to many more audits. This change and the added marketing efforts have resulted in an increase in the volume of audits being performed and measures installed. This is creating some optimism that the Company will be able to achieve up to 80% of the cumulative savings target by year end. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities A direct mail piece was distributed to customers to promote this program. (b) Evaluation Activities Tetra Tech has compiled the interview results which will provide updates regarding the findings resulting from evaluation activities. (c) Other Activities Information about the program continued to be distributed at trade show and training events for other energy efficiency programs. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 3

4 : Program/Project: Energy Initiative Large Industrial Gas Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Energy Initiative Large Industrial Gas Program made progress towards achieving the cumulative energy savings goal. The Company continued to participate in joint utilities meetings to share strategies to bring the most costeffective energy efficiency programs to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid hosted the Upstate New York Energy Efficiency Conference and Expo on April 7, 2011 in Verona, New York. This event was geared towards commercial customers from Buffalo to Albany interested in implementing energy efficiency measures in their business operations. Approximately 850 people attended, making this one of the largest and most productive National Grid events ever. There were over 80 exhibitor booths with twelve educational sessions focusing on various energy efficiency topics. In addition, Mike Hildebrand, Director of Business and Residential Market Services at ESource, moderated a special forum of prominent business customers from upstate New York who shared their experiences with National Grid s energy efficiency programs. The Energy Products and Energy Solutions Delivery groups met with 77 trade allies across National Grid s upstate New York service territory during the second quarter. Date Event Location 04/06/2011 Presentation to Ballston Lake Business and Burnt Hills, NY Professional Association 04/14/2011 Accelerate CNY Business Show Liverpool, NY 04/19/2011 Capital Area School District Association Conference for Superintendants of Buildings and Grounds for Capital District Schools State Fairgrounds Syracuse, NY 05/11/2011 ASHRAE Meeting Pulaski, NY 05/12/2011 MACNY Dinner Syracuse, NY 05/12/2011 Rensselaer County Chamber of Commerce Annual Troy, NY Dinner and Business Expo 06/14/2011 Combustion Controls Seminar with National Grid Customers Syracuse, NY 4

5 : Program/Project: Energy Initiative Large Industrial Gas Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 06/15/2011 Combustion Controls Seminar with National Grid Albany, NY Customers 06/21/2011 Building Owners and Managers Association (BOMA) Syracuse, NY The 2011 marketing campaign continued with digital banner advertisements, direct mail, telemarketing, blasts, newsletters, and paid advertising in a variety of business publications. (b) Evaluation Activities Participant surveys have been completed and analysis has begun. The findings resulting from these surveys, as well as the findings from the program staff interviews, will be used to inform the final process evaluation report. (c) Other Activities Over 85 trade allies have joined National Grid s Energy Solutions Partner Program, an energy efficiency marketing collaborative for trade allies. National Grid energy efficiency personnel are holding inperson kick off meetings with each trade ally partner. An Energy Solutions Partner webpage was also launched to provide trade allies with tools and information to promote energy efficiency incentives. Twentyone customers attended Combustion Control seminars in Syracuse and Albany in June. The program focused on the energy savings associated with combustion controls, steam traps, and insulation measures. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There are no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 5

6 : Program/Project: Energy Initiative MidSized Gas Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) National Grid s Energy Initiative MidSized Gas Program showed continued progress in generating project leads and actual project implementation. The Company continued to participate in joint utilities meetings to share strategies to bring the most costeffective energy efficiency programs to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid hosted the upstate New York Energy Efficiency Conference and Expo on April 7, 2011 in Verona, New York. This event was geared towards commercial customers from Buffalo to Albany interested in implementing energy efficiency measures in their business operations. Approximately 850 people attended, making this one of the largest and most productive National Grid events ever. There were over 80 exhibitor booths with twelve educational sessions focusing on various energy efficiency topics. In addition, Mike Hildebrand, Director of Business and Residential Market Services at E Source, moderated a special forum of prominent business customers from upstate New York who shared their experiences with National Grid s energy efficiency programs. The Energy Products and Energy Solutions Delivery groups met with 77 trade allies across National Grid s upstate New York service territory during the second quarter. Date Event 04/06/2011 Presentation to Ballston Lake Business and Professional Burnt Hills, NY Association 04/14/2011 Accelerate CNY Business Show Liverpool, NY 04/19/2011 Capital Area School District Association Conference for Superintendants of Buildings and Grounds for Capital District Schools State Fairgrounds Syracuse, NY 05/11/2011 ASHRAE Meeting Pulaski, NY 05/12/2011 MACNY Dinner Syracuse, NY 05/12/2011 Rensselaer County Chamber of Commerce Annual Dinner Troy, NY and Business Expo 06/14/2011 Combustion Controls Seminar with National Grid Customers Syracuse, NY 6

7 : Program/Project: Energy Initiative MidSized Gas Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 06/15/2011 Combustion Controls Seminar with National Grid Albany, NY Customers 06/21/2011 Building Owners and Managers Association (BOMA) Syracuse, NY The 2011 marketing campaign continued with digital banner advertisements, direct mail, telemarketing, blasts, newsletters, and paid advertising in a variety of business publications. (b) Evaluation Activities Participant surveys have been completed and analysis has begun. The findings resulting from these surveys, as well as the findings from the program staff interviews, will be used to inform the final process evaluation report. (c) Other Activities Over 85 trade allies have joined National Grid s Energy Solutions Partner Program, an energy efficiency marketing collaborative for trade allies. National Grid energy efficiency personnel are holding inperson kick off meetings with each trade ally partner. Twentyone customers attended Combustion Control seminars in Syracuse and Albany in June. The program focused on the energy savings associated with combustion controls, steam traps, and insulation measures. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There are no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 7

8 : Program/Project: Gas Enhanced Home Sealing Incentives Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Gas Enhanced Home Sealing Incentive Program ( EHSIP ) offers customers with gas heated homes an energy assessment with air sealing and attic insulation rebates. Conservation Services Group, Inc. ( CSG ) is the lead program implementation vendor for the EHSIP. National Grid is working closely with the vendor in implementation of the program, including ongoing support of participating contractors, and conducting field quality assurance visits to help ensure the proper deliver of energy saving measures to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities During May 2011, the Company sent 222,271 direct mail pieces that generated 728 inquiries to the customer call center and sent 119,556 s to customers with a reported open rate of 24.8%. The program manager participated in the LIFE steering committee for the North Country Regional meeting and distributed program information to the attendees. In addition to the distribution of printed flyers, the program manager and a supervisor from the Company s Customer Meter Services made a presentation on response protocols to gas leaks and unsafe carbon monoxide levels detected in the course of a home energy audit. An article promoting EHSIP ran in the May/June 2011 edition of the newsletter Energy in Action. (b) Evaluation Activities In June 2011, Tetra Tech submitted an evaluation plan for the Gas Enhanced Home Sealing Incentives Program. The evaluation plan includes a brief description of the program in addition to a set of planned evaluation activities specific to the program. (c) Other Activities Effective June 1, 2011, program policy changes related to the scheduling of appointments and payment for health and safety failures were implemented. Participating contractors are now responsible for scheduling appointments directly with customers. This allows the contractors to manage the customer contact effectively and allocate their resources more effectively. Also, contractors will no longer be paid for appointments that are terminated due to health and safety failures. The purpose of this change in policy was to 8

9 : Program/Project: Gas Enhanced Home Sealing Incentives Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind increase the cost effectiveness of the ECMs by eliminating payment for an action that yields no energy savings. More importantly, it encourages the contractor to work with the customer in identifying and implementing solutions that mitigate the health and safety issues, thereby allowing for the completion of the BPIbased audit, air sealing and insulation and hopefully leading to the customer electing to install additional energy efficiency measures under the program. National Grid participated in the New York Contractor Exchange hosted by NYSERDA and the Electric and Gas Industries Association ( EGIA ). The event was held on June 21, 2011 in Rochester, New York. The theme was Growing Your Business in a Difficult Market, How HOME PERFORMANCE with ENERGY STAR Can Help. The Director of Global Procurement for National Grid was in attendance and assisted with staffing the vendor information table. National Grid s Manager of Residential Energy Efficiency participated in the panel discussion for Working with NYSERDA and Utility Incentives along with representatives of NYSEG/RG&E, CSG and NYSERDA. The EHSIP Program Manager provided informal updates on the program and gathered feedback from the participating contractors who attended the event. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 9

10 : Program/Project: Residential ENERGY STAR Gas Products Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) National Grid continues to accept rebate applications for the Residential ENERGY STAR Gas Products Program. A letter was sent on May 23, 2011 to EFI to discontinue window rebates to our gas customers by June 30. The use of the new Consolidated Technical Reference Manual resulted in this measure no longer being costeffective. The end date for this measure as being eligible under the program has been posted on the Company website. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities There are no marketing activities to report. (b) Evaluation Activities No evaluation activities are planned at this time. (c) Other Activities There are no other activities to report. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues There are no additional issues. 10

11 : Program/Project: Residential Building Practices and Demonstration Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Residential Building Practices and Demonstration Program was scheduled to begin in May Due to the issue surrounding the confidentiality of customer data, on August 5, 2010 National Grid filed a petition with the Commission asking for relief from the program performance goals. The Commission issued an order on December 3, 2010 authorizing the Company to proceed with the program and the Company filed a revised implementation plan on January 21, The program was launched at the end of April (b) Home Energy Reports were mailed to program participants in the last week of April There are approximately 130,000 randomly selected program participants. Approximately 30,000 participants are electriconly, while 100,000 are dual fuel (gas & electric). While most of the participants reside in Eastern and Central New York, a modest group of about 14,000 customers are located in Western New York. Reports were mailed in batches throughout the month, so it took about four weeks for all participants to receive their first report. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid worked closely with OPOWER, Inc. ( OPOWER ) to create and approve the Home Energy Reports and Welcome inserts for mailing to participants and the FAQ s and Tip content accessible on OPOWER s website. These materials were used when the program launched at the end of April (b) Evaluation Activities In June 2011, Tetra Tech submitted the evaluation plan for the Residential Building Practices and Demonstration Program. The evaluation plan presents planned evaluation activities specific to the program as well as a brief description of the program. (c) Other Activities There are no other activities to report. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing 11

12 : Program/Project: Residential Building Practices and Demonstration Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind There are no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 12

13 : Program/Project: Commercial High Efficiency Heating and Water Heating Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Commercial HighEfficiency Heating and Water Heating Program activity started slowly but participation steadily increased. It is anticipated that incentive payments will increase in late summer and early fall when most customers focus on heating measures. The Company continued to participate in joint utilities meetings to share strategies to bring the most costeffective energy efficiency programs to customers. (b) There are no additional key aspects of program performance goals. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities National Grid hosted the upstate New York Energy Efficiency Conference and Expo on April 7, 2011 in Verona, New York. This event was geared towards commercial customers from Buffalo to Albany interested in implementing energy efficiency measures in their business operations. Approximately 850 people attended, making this one of the largest and most productive National Grid events ever. There were over 80 exhibitor booths with twelve educational sessions focusing on various energy efficiency topics. In addition, Mike Hildebrand, Director of Business and Residential Market Services at E Source, moderated a special forum of prominent business customers from upstate New York who shared their experiences with National Grid s energy efficiency programs. The Energy Products and Energy Solutions Delivery groups met with 77 trade allies during the second quarter and participated in the events listed below. Date Event Location 04/06/2011 Presentation to Ballston Lake Business and Burnt Hills, NY Professional Association 04/14/2011 Accelerate CNY Business Show Liverpool, NY 04/19/2011 Capital Area School District Association Conference for Superintendants of Buildings and Grounds for Capital District Schools State Fairgrounds Syracuse, NY 05/11/2011 ASHRAE Meeting Pulaski, NY 05/12/2011 MACNY Dinner Syracuse, NY 13

14 : Program/Project: Commercial High Efficiency Heating and Water Heating Program Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 05/12/2011 Rensselaer County Chamber of Commerce Annual Troy, NY Dinner and Business Expo 06/14/2011 Combustion Controls Seminar with National Grid Syracuse, NY Customers 06/15/2011 Combustion Controls Seminar with National Grid Albany, NY Customers 06/21/2011 Building Owners and Managers Association (BOMA) Syracuse, NY The 2011 marketing campaign continued with digital banner advertisements, direct mail, telemarketing, blasts, newsletters, and paid advertising in a variety of business publications. (b) Evaluation Activities National Grid and its vendor, Tetra Tech, are carrying out a process evaluation. Participant surveys and contractor indepth interviews have been completed and analysis has begun. The findings resulting from these surveys, as well as the findings from the program staff interviews, will be used to inform the final process evaluation report. (c) Other Activities Over 85 trade allies have joined National Grid s Energy Solutions Partner Program, an energy efficiency marketing collaborative. National Grid energy efficiency personnel are holding inperson kick off meetings with each trade ally partner. 3. Customer Complaints and/or Disputes There are no customer complaints or disputes to report. 4. Changes to Subcontractors or Staffing There are no changes to subcontractors or staffing. 5. Additional Issues There are no additional issues. 14

15 : Program/Project: Residential HighEfficiency Heating and Water Heating and Controls Program Incremental Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind 1. Program Status (a) The Residential HighEfficiency Heating and Water Heating and Controls Program received incremental funding in the Commission s June 24, 2010 order directing the Company to reopen the program in October The Company is tracking activities separately from the initial program under the title of Residential High Efficiency Heating and Water Heating and Controls Program Incremental. (b) The Company is receiving a steady stream of reservations and rebate applications in 2011 and remains on target to hit its 2011 energy savings goal for this program. (c) There are no updates to the forecast of net energy and demand impacts. 2. Program Implementation Activities (a) Marketing Activities No marketing activities are planned at this time. (b) Evaluation Activities No evaluation activities are planned at this time. (c) Other Activities Customers are using the rebate reservation system and we have not had any issues. In fact, the rebate reservation system has been a helpful tool to National Grid in managing the incentive budget and forecasting when the budget may be exhausted. 3. Customer Complaints and/or Disputes We have had a few customers contact us to complain about a specific contractor, Kalex Energy, out of Utica, New York. One customer has indicated the intention to sue Kalex because of a rebate that was promised back in December 2009 that has yet to be received. The customer feels that the contractor fraudulently sold him on the heating unit and air sealing and never filled out the rebate form or sent it in as promised. Kalex did not send in the form until September 2010 which was outside of the program guidelines. 4. Changes to Subcontractors or Staffing There have been no changes to staff, subcontractors or consultants. 5. Additional Issues 15

16 : Program/Project: Residential HighEfficiency Heating and Water Heating and Controls Program Incremental Reporting period: Quarter 2 (April June) 2011 Report Contact person: Lynn Westerlind There are no additional issues. 16

17 Quarter 2011 Quarter 2 Total All Programs Gas Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter 1,851,009 Quarterly Net Therm Goal 1,602,690 Percent of Quarterly Therm Goal Acquired 115% Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter 8,143,823 Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date Net utility peak kw reductions acquired to date Net utility peak kw reductions acquired to date as a percent of utility annual goal Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date Net firstyear annual therms acquired to date 5,795,885 Net firstyear annual therms acquired to date as a percent of annual goal Net firstyear annual therms acquired to date as a percent of 3year goal Net cumulative therms acquired to date 5,795,885 Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date Net Lifecycle therms acquired to date 86,237,848 Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter 2,285,691 Net Lifecycle therms committed this quarter Funds committed at this point in time 2,932,720 Overall Impacts (Achieved & Committed)

18 Quarter 2011 Quarter 2 Total All Programs Gas Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter 4,136,700 Costs Total program budget 18,416,045 Administrative costs $ 165,919 Program Planning $ 88 Marketing costs $ 50,482 Trade Ally Training $ 1,108 Incentives, rebates, grants, direct install costs, and other program costs going to the participant $ 1,013,854 Direct Program Implementation $ 220,909 Evaluation $ 27,825 Total expenditures to date $ 11,196,433 Percent of total budget spent to date 61% Participation Number of program applications received to date 119,246 Number of program applications processed to date 4 119,232 Number of processed applications approved to date 5 119,179 Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 10,828 Total Acquired Cumulative Net Carbon Emission Reductions To Date 14,582 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated energy and demand impacts become "Committed." 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.

19 Quarter 2011 Quarter 2 Expedited Fast Track Gas Energy Efficiency Programs NGRIDGA01 Residential HighEfficiency Heating and Water Heating and Controls Program Residential Rebate Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter Quarterly Net Therm Goal 75,963 Percent of Quarterly Therm Goal Acquired 0% Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date Net utility peak kw reductions acquired to date Net utility peak kw reductions acquired to date as a percent of utility annua Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date Net firstyear annual therms acquired to date 2,309,895 Net firstyear annual therms acquired to date as a percent of annual goal 760% Net firstyear annual therms acquired to date as a percent of 3year goal 304% Net cumulative therms acquired to date 2,309,895 Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date Net Lifecycle therms acquired to date 46,615,940 Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter

20 Quarter 2011 Quarter 2 Expedited Fast Track Gas Energy Efficiency Programs NGRIDGA01 Residential HighEfficiency Heating and Water Heating and Controls Program Residential Rebate Net Lifecycle therms committed this quarter Funds committed at this point in time Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter Costs Total program budget $ 2,098,356 Administrative costs $ Program Planning $ Marketing costs $ Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant Direct Program Implementation $ Evaluation $ (585) Total expenditures to date $ 5,214,768 Percent of total budget spent to date 249% Participation Number of program applications received to date 9,657 Number of program applications processed to date 4 9,657 Number of processed applications approved to date 5 9,657 Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date Total Acquired Cumulative Net Carbon Emission Reductions To Date NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated energy and demand impacts become "Committed." 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 6 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (commercial) and the eighth and ninth characters are numeric in ascending order.

21 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGA04 EnergyWise Gas Program Multifamily Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter 29,183 Quarterly Net Therm Goal 39,690 Percent of Quarterly Therm Goal Acquired 74% Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter 295,189 Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date Net utility peak kw reductions acquired to date Net utility peak kw reductions acquired to date as a percent of utility annua Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date Net firstyear annual therms acquired to date 70,814 Net firstyear annual therms acquired to date as a percent of annual goal 45% Net firstyear annual therms acquired to date as a percent of 3year goal 18% Net cumulative therms acquired to date 70,814 Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date Net Lifecycle therms acquired to date 763,489 Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter

22 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGA04 EnergyWise Gas Program Multifamily Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter 29,183 Costs Total program budget $ 2,434,329 Administrative costs $ 12,879 Program Planning $ Marketing costs $ 7,254 Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant 12,196 Direct Program Implementation $ 1,400 Evaluation $ 3,679 Total expenditures to date $ 259,009 Percent of total budget spent to date 11% Participation Number of program applications received to date 873 Number of program applications processed to date Number of processed applications approved to date Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 171 Total Acquired Cumulative Net Carbon Emission Reductions To Date 355 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 7 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (com

23 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGC01 Energy Initiative Large Industrial Gas Program Commercial Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter 103,331 Quarterly Net Therm Goal 35,235 Percent of Quarterly Therm Goal Acquired 293% Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter 1,779,669 Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date Net utility peak kw reductions acquired to date Net utility peak kw reductions acquired to date as a percent of utility annua Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date Net firstyear annual therms acquired to date 224,876 Net firstyear annual therms acquired to date as a percent of annual goal 160% Net firstyear annual therms acquired to date as a percent of 3year goal 64% Net cumulative therms acquired to date 224,876 Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date Net Lifecycle therms acquired to date 2,995,119 Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter 1,755,724

24 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGC01 Energy Initiative Large Industrial Gas Program Commercial Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time 1,906,565 Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter 1,859,055 Costs Total program budget $ 1,569,468 Administrative costs $ 35,387 Program Planning $ Marketing costs $ 3,226 Trade Ally Training $ Incentives, rebates, grants, direct install costs, and other program costs going to the participant 130,957 Direct Program Implementation $ 10,411 Evaluation $ 925 Total expenditures to date $ 544,855 Percent of total budget spent to date 35% Participation Number of program applications received to date 19 Number of program applications processed to date 4 15 Number of processed applications approved to date 5 3 Percent of applications received to date that have been processed 79% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 604 Total Acquired Cumulative Net Carbon Emission Reductions To Date 1,316 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 7 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (com

25 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGC04 Energy Initiative MidSized Gas Program Commercial Retrofit Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter 17,618 Quarterly Net Therm Goal 102,190 Percent of Quarterly Therm Goal Acquired 17% Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter 301,670 Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date Net utility peak kw reductions acquired to date Net utility peak kw reductions acquired to date as a percent of utility annua Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date Net firstyear annual therms acquired to date 327,824 Net firstyear annual therms acquired to date as a percent of annual goal 80% Net firstyear annual therms acquired to date as a percent of 3year goal 44% Net cumulative therms acquired to date 327,824 Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date Net Lifecycle therms acquired to date 7,441,903 Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter 513,621

26 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGC04 Energy Initiative MidSized Gas Program Commercial Retrofit Net Lifecycle therms committed this quarter Funds committed at this point in time 995,155 Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter 531,239 Costs Total program budget $ 2,521,416 Administrative costs $ 47,360 Program Planning $ Marketing costs $ 2,643 Trade Ally Training $ 1,000 Incentives, rebates, grants, direct install costs, and other program costs going to the participant 41,251 Direct Program Implementation $ 20,139 Evaluation $ 3,149 Total expenditures to date $ 975,526 Percent of total budget spent to date 39% Participation Number of program applications received to date 71 Number of program applications processed to date 4 61 Number of processed applications approved to date 5 32 Percent of applications received to date that have been processed 86% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 103 Total Acquired Cumulative Net Carbon Emission Reductions To Date 192 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 7 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (com

27 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGA05 Gas Enhanced Home Sealing Incentives Program Residential Rebate Acquired Impacts This Quarter Net firstyear annual kwh 1 acquired this quarter Quarterly net firstyear annual kwh Goal Percent of quarterly Net kwh Goal Acquired Net Peak 2 kw acquired this quarter Quarterly Utility Net Peak kw Goal Percent of quarterly Peak kw Goal Acquired Net Firstyear annual therms acquired this quarter 29,298 Quarterly Net Therm Goal 41,407 Percent of Quarterly Therm Goal Acquired 71% Net Lifecycle kwh acquired this quarter Net Lifecycle therms acquired this quarter 460,126 Net Other Quarterly Savings (MMBTUs) Acquired Coal Kerosene Oil Propane Total Acquired Net FirstYear Impacts To Date Net firstyear annual kwh acquired to date Net firstyear annual kwh acquired to date as a percent of annual goal Net firstyear annual kwh acquired to date as a percent of 3year goal Net cumulative kwh acquired to date Net utility peak kw reductions acquired to date Net utility peak kw reductions acquired to date as a percent of utility annua Net utility peak kw reductions acquired to date as a percent of 3year goal Net NYISO peak kw reductions acquired to date Net firstyear annual therms acquired to date 29,298 Net firstyear annual therms acquired to date as a percent of annual goal 18% Net firstyear annual therms acquired to date as a percent of 3year goal 10% Net cumulative therms acquired to date 29,298 Total Acquired Lifecycle Impacts To Date Net Lifecycle kwh acquired to date Net Lifecycle therms acquired to date 460,126 Committed 3 Impacts (not yet acquired) This Quarter Net Firstyear annual kwh committed this quarter Net Lifecycle kwh committed this quarter Net Utility Peak kw committed this quarter Net firstyear annual therms committed this quarter

28 Quarter 2011 Quarter 2 90 Day Energy Efficiency Programs NGRIDGA05 Gas Enhanced Home Sealing Incentives Program Residential Rebate Net Lifecycle therms committed this quarter Funds committed at this point in time Overall Impacts (Achieved & Committed) Net firstyear annual kwh acquired & committed this quarter Net utility peak kw acquired & committed this quarter Net Firstyear annual therms acquired & committed this quarter 29,298 Costs Total program budget $ 1,745,385 Administrative costs $ 8,621 Program Planning $ 88 Marketing costs $ 26,483 Trade Ally Training $ 108 Incentives, rebates, grants, direct install costs, and other program costs going to the participant 458,715 Direct Program Implementation $ 145,126 Evaluation $ 553 Total expenditures to date $ 834,015 Percent of total budget spent to date 48% Participation Number of program applications received to date 639 Number of program applications processed to date Number of processed applications approved to date Percent of applications received to date that have been processed 100% Carbon Emission Reductions (in tons) Total Acquired Net FirstYear Carbon Emission Reductions To Date 171 Total Acquired Cumulative Net Carbon Emission Reductions To Date 171 NOTES: 1 Firstyear savings are defined as the annual savings expected from a given measure in the first year after installation. The annual savings are sometimes the result of annualizing estimated savings that are based on data that cover less than one year. 2 Peak is defined uniquely for each utility. 3 Committed savings are defined as those for which funds have been encumbered by not yet spent. When the funds are spent (i.e., a rebate check has been sent to the participant on a specific date), the savings are then considered "acquired." 4 An application is processed once the PA has reviewed the application and made a decision whether to approve the incentive payment to the customer. Once the decision has been made to pay the incentive to the customer, these funds and their associated ener 5 The application is approved once the decision has been made to pay the incentive to the customer. Note that these funds and their associated energy and demand impacts become "Committed" once this decision is made. 7 Until a naming convention for program ID is defined, the Company has used the first five characters to represents the PA, the sixth character represents G (gas) or E (electric), the seventh character represents A (residential), B (low income) and C (com