HWS Board Meeting Thursday, December 18, :00am HWS - American Job Center 5752 Ames Avenue, Omaha NE Agenda

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HWS Board Meeting Thursday, December 18, 214 8:am HWS - American Job Center 5752 Ames Avenue, Omaha NE 6814 Agenda Mission: Developing and connecting individuals to employment I.

1 HWS Board Meeting Thursday, December 18, 214 8:am HWS - American Job Center 5752 Ames Avenue, Omaha NE 6814 Agenda Mission: Developing and connecting individuals to employment I. Call to Order Angela Jones II. Roll Call Jessica McCormick III. Notice of Publications/Conflict of Interest Jessica McCormick IV. Consent Agenda* Angela Jones A. Approve Goodwill Contract Extension for one year pending contract addendum B. Approval of the Mission, Vision, and Values IV. Thank you to Wendy Boyer Erin Porterfield V. HWS Operations A. Nomination Committee Erin Porterfield 1. Special Election - Present Slate of Officers (Ballot Vote)* B. Finance Committee Rod Anderson/Michael Phillips 1. Lozier Gift Received 2. Dashboard a. Direct WIA Spending Caution and Plan VI. VII. VIII. Leading convening and aligning to build an effective workforce system A. Workforce Innovation and Opportunities Act (WIOA) Readiness Erin Porterfield 1. Board WIOA Work Group B. HWS Strategic Plan 1. Fund Development 2. Industry Sector 3. Marketing/Communications 4. Finance 5. Performance 6. Youth Ensuring business and industry have the talent needed to grow and expand A. Manufacturing Council Brian Turner Helping individuals remove barriers and develop skills to gain meaningful employment A. Job Driven NEG Partnership Lorena Hernandez B. American Job Center Customer survey, Four Quarter Results Justin Dougherty 1. Table Discussion 1

2 C. Performance Committee 1. 1 st Quarter PY14 Provisional Performance Angela Jones 2. Needs-Related Payments* Shirley Carlson IX. Public Comment X. Workforce Investment Act (WIA) State Monitor Reviews Information only 1. Data Validation Review Underway with State Monitor on-site 2. EO Nondiscrimination Review Successfully completed 3. Board Quarterly File Review to be completed this month XI. Adjournment Angela Jones XII. Next Board & Executive Committee Meetings HWS Executive Committee Meeting Tuesday, January 27, 214 8:a.m. HWS-American Job Center 5752 Ames Ave, Omaha, NE 6814 HWS Board Meeting Thursday, February 26, 214 8:a.m. HWS-American Job Center 5752 Ames Ave, Omaha, NE 6814 *Action Items An Equal Opportunity Employer/Program essible Relay by Services TTY by are dialing acc (TTY) and hearing callers may dial (VOICE) If auxiliary needs or reasonable accommodations are needed, please contact Heartland Workforce Solutions, dknerr@hws-ne.org or phone (42) Conflict of Interest As defined by 29 USCA 2832 A member of a local board may not (1) vote on a matter under consideration by the local board (A) regarding the provision of services by such member (or by an entity that such member represents); or (B) that would provide direct financial benefit to such member or the immediate family of such member 2

3 Mission Statement: To promote and develop a workforce system that is responsive to the needs of business and career seekers resulting in economic prosperity. Vision Statement: HWS, with our partners, will lead, through alignment and coordination, collectively impacting economic and workforce development. Values: Focus on service excellence, emphasizing a welcoming environment, treating all customers with dignity, respect, and compassion. Promote a synergistic atmosphere, where we concentrate on connections, partnerships, teamwork, and the community. Foster a team environment where innovation is critical. We will provide guidance, encouraging creativity, developing best practice models relevant locally, regionally, and nationally. 3

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15 Program Goals Measure Performance WIA Youth PY14 9% Monthly PY14 YTD PY13 YTD Comments 71.7% 64.5% Placement in Current success is significantly Employment or 83.8% 84.2% exceeding the goal! Education 68.% 61.2% Degree or Certificate 74.5% 78.5% Significantly exceeding the goal! 6.6% 54.5% Literacy & Numeracy 53.% 6% % of Negotiated Aggregate 14.9% 12.5% Overall average exceeds 1%! This is a "real-time" measure & expected to improve through the year New Participants Enrollments are on-track for the year. WIA Adult Entered 72.% 64.8% 6.% 7.4% Employment 88.% 79.2% Retention Rate 68.1% 81.3% $ 11,358. $ 1,222.2 % of Negotiated Aggregate Average Wages $ 1, % 11.7% New Participants Wage hits should help this measure to increase. Wage hits may help this measure to reach 9%. $ 11, Wage information is exceeding 9%. The overall aggregate is currently below 9%. Enrollments are below the goal with the fund transfer. Entered Wage hits are expected to help 89.% 8.1% 71.4% 86.7% Employment increase this measure. Wage hits have helped this measure 94.% 84.6% Retention Rate 85.% 96.8% reach 9% of goal. WIA Wage data is below 9% for passing Dislocated $ 16,182. $ 14,563.8 Average Wages $ 12,228. $ 16,24.53 this measure. The overall aggregate is currently % of Negotiated Aggregate 82.1% 1% below 9%. Enrollments were lowered due to the fund New Participants transfer. Monthly goal was met. NOTE: For this report, performance projections are through 2nd quarter PY14 & enrollments are for the month of November & YTD PY14. 15

16 *Program Year (PY) runs from July 1 through June 3 of each year. Performance Measures Definitions: Entered employment (Adult & DLWs) Those counted in this measure include anyone who was not employed at the time they were assigned a participation date and who have not received some type of exclusion from participation such as being institutionalized, deceased, medical/health, etc. A success is someone from this group who is employed in the first quarter after they have exited (completed) the program. Average Earnings (Adult & DLWs) The actual dollar amount of wages earned by an individual during the second and third quarter after they were exited from the program. The amount earned comes from the Nebraska Department of Labor s Unemployment Insurance system and so to count in this measure, the individual would need to be in a job that reports to this system. Those counted in this measure are those who had wages reported in the first quarter after exit. Employment Retention (Adult & DLWs) this measure includes individuals who were employed in the first quarter after their exit and who did not receive an exclusion from participation such as being institutionalized, deceased, medical/health, etc. A success is someone who is then also employed in the second and third quarter after their exit. Placement in Employment or Education This measure includes any youth who was not in post-secondary education or employment at the time they were assigned a participation date and who did not receive an exclusion from participation such as being institutionalized, deceased, medical/health, etc. A success is a youth who is employed or enrolled in post-secondary education and/or advanced training/occupational skills training in the first quarter after their exit. Attainment of a Degree/Certificate (Youth) This measure includes anyone who enrolled in education either at the date of participation or at any point during the program and who did not receive an exclusion from participation such as being institutionalized, deceased, medical/health, etc. A success is a youth who attains a diploma, GED, or approved certificate by the end of the third quarter after they exit. Literacy/Numeracy This measure includes out-of-school youth who are determined to be basic skills deficient (math or reading skills are at or below the 8 th grade level) and who did not receive an exclusion from participation such as being institutionalized, deceased, medical/health, etc. A success is a youth who increases one or more educational functioning levels during the year(s) they are in the program. Performance Goals: Meeting the PY goal at 1% makes us eligible for incentive funding if the State meets 1% in the aggregate for each performance measure. We are compliant if we meet 9% of the PY goal in both the aggregate and each individual measure. 16

17 updated One stop interest survey analysis Respondent statistics 1st survey response (November 213) 2nd Survey response (February 214) 3rd Survey response (June 214) 4th Survey Response (August 214) Number of respondents (A) Number of unique visitors (B) 1,444 1,434 1, Total number of visitors ( C ) 2,318 2,21 2, Response Rate (A/B) 33.2% 3.5% 22.3% 22.3% 17 Page 1 12/5/214

18 Question What is your age range? Please specify your ethnicity Please specify your gender Are you a veteran? updated One stop interest survey analysis Demographics Description of data Responses remained consistent for the age ranges of less than 16, 21 to 29, and 3 to 39. There were more responses for the 3rd survey compared to the first two surveys for the age range of 16 to 21. There was an increase in responses over the three surveys for the age range of 4 to 54. There was a decrease in responses for the age range of 55 or older. The majority of responses were in the category of African American and white. The category of African American was mistakenly left off the first survey, which is why there are no responses in that category and why there is a very high "African" response. The percent of response decrease slightly for all the categories except African American which increased slightly. The ratio between male and female respondents was fairly consistent, except for Feb where men were the majority of respondents. One factor that could explain this is the number of construction/labor jobs that have seasonal layoffs (bringing more men into the Center to conduct weekly Unemployment requirements). We will see if there is a spike in men respondents again next Feb. Responses for veterans remained consistent across surveys. Overall Analysis Changes made to the survey to better reflect age ranges explain why there was an increase in the 16 to 21 year old category. The survey was also conducted in June which allows for more youth to be available to come to the center. Impact One also held its summer youth program at this time. The decline in respondents in the 55 or older category could be attributed to the staffing of Experience Works. They did not have a staff on site for the first half of 214. They added a fulltime staff in the summer and services therefore also increased. 18 2

19 updated One stop interest survey analysis Demographics Dashboard.4 What is your age range? Response Percent Less than to to 29 3 to 39 4 to or older Prefer not to respond.8 Please specify your ethnicity. Response Percent African American Multiracial Hispanic American Indian or Alaska Native Native Hawaiian or other Pacific Islander White African Prefer not to respond.7 Please specify your gender Response Percent Male Female Are you a veteran of the U.S. Military? Response Percent Note: This question was added 2nd quarter YES NO 19 3

20 updated One stop interest survey analysis Employment Question Are you currently employed? Are you currently employed full time or part time? In the past 12 months how many months have you been unemployed? Are you currently seeking employment? What is your highest level of education obtained? In which job fields do you have experience? In which job fields would you be most interested in gaining experience and/or getting a job? Description of data There was a slight increase in respondents who reported being employed across the first 3 surveys. All surveys were within 23-3% of respondents were employed. This was added after the first survey. They only survey where part-time workers were the majority was in June, which was also the same month we had the highest amount of respondents uder 22 years old. Summer jobs could account for this. This question was added after the first two quarterly surveys. The highest percentage of respondents reported being unemployed nine months or longer. We do not know if the same people completed the survey each quarter, but the trend shows a decrease in short term unemployment (3 months or less) and an increase in long term unemployed respondents. We will watch this closely. Responses were consistent across surveys for those who reported that they were seeking employment. Responses remained consistent across surveys for those who reported that they were not seeking employment. The highest percentage of respondents indicated having a high school diploma. This was consistent across surveys. The next highest percentage of respondents indicated having some college (with no degree). The third highest was GED. This was consistent across surveys. The highest percentage of respondents indicated that they have experience in the skilled and technical sciences. Except on the third survey where the highest percentage was hospitality and tourism. Responses were fairly consistent across all surveys for each category. The highest percentage of respondents indicated that they have experience in the skilled and technical sciences. Except on the third survey where the highest percentage was hospitality and tourism. Responses were fairly consistent across all surveys for each category. What are the most common challenges you face when seeking employment and/or being employed? The highest percentage of respondents indicated that current income does not meet their need. There is a possiblity that this answer will always be the top response b/c in could be interpretted as "I need to make more money"...which we all think! The 3 categories that end up in the top 4 every quarter are: Criminal Background, Transportaion, and Lack of Work Experience. Overall analysis An average of 1 out of every 4 people who are visiting the center are employed. Of those that are employed, about half are employed part time. Visitors to the center are seeking jobs in the hospitality and tourism industry as well as the skilled and technical sciences industry. Education level is high school and above. Respondents indicate that their current income does not meet their needs. 2 4

21 updated One stop interest survey analysis Employment Dashboard.8 Are you currently employed? Response Percent YES NO Retired I prefer not to respond Are you currently employed full time or part time? Response Percent Note: This question was added 2nd quarter FULL TIME PART TIME 5 In the past 12 months, how many months have you been unemployed? Response Percent Note: This question was added 3rd quarter Less than one One month to three Three months to six Six month to nine More than nine YES Are you currently seeking employment? Response Percent NO - please specify your reason for visiting the center below: 21 5

22 updated One stop interest survey analysis Education and experience What is your highest level of education obtained? Response Percent In which job fields do you have experience (check all that apply): Response Percent Agriculture, Food and Natural Resources (Farming, Mining, Meat Packing, Welding, Shop Technician ) Business, Marketing, and Management (Finance, Business Administration, Retail, Merchandising ) Communication and Information Systems (Data Entry, Telecommunications, Computer Technician ) Health Services (Nursing, Medical Billing, Lab Technician ) Hospitality and Tourism (Housekeeping, Food Services, Hotel Services ) Social Services and Education (Social Work, Teacher, Counselor, Corrections, Secretarial ) Skilled and Technical Sciences (Warehousing, Manufacturing, Construction, Transportation Services ) Entrepreneurial In which job fields are you most interested in gaining experience and/or getting a job (check all that apply): Response Percent Agriculture, Food and Natural Resources (Farming, Mining, Meat Packing, Welding, Shop Technician ) Business, Marketing, and Management (Finance, Business Administration, Retail, Merchandising ) Communication and Information Systems (Data Entry, Telecommunications, Computer Technician ) Health Services (Nursing, Medical Billing, Lab Technician ) Hospitality and Tourism (Housekeeping, Food Services, Hotel Services ) Social Services and Education (Social Work, Teacher, Counselor, Corrections, Secretarial ) Skilled and Technical Sciences (Warehousing, Manufacturing, Construction, Transportation Services ) Entrepreneurial What are the most common challenges you face when seeking employment and/or being employed (Check all that apply): Response Percent Lack of reliable childcare. Lack of reliable transportation. I don t have enough job experience. I m having trouble finding workappropriate clothing. Current income I m having trouble doesn't meet my getting along with needs. others in the workplace. Criminal background I need to improve my Math and/or English skills. I struggle when using the computer. I feel like my resume and cover letter needs work. 22 6

23 updated One stop interest survey analysis Services Question What workshops would you be likely to attend? What type of computer trainings interest you? When would you most likely attend a workshop? Do you prefer instruction via a workshop or one on one assistance? How long would you like the workshops to be? Description of data The highest percentage of respondents indicated they would be likely to attend job search workshops. There was a slight increase in the percentage of respondents who would attend parenting and finance workshops. All other workshops remained consistent across surveys. The highest percentage of respondents would like advanced computer training. The responses remained consistent across surveys for all categories, until the most recent where there was the highest number of respondents requesting somputer basics. The highest percentage of respondents would like to have workshops in the morning. The responses remained consistent across all survey for all categories. Respondents remained consistent across surveys in terms of what type of instruction they wanted. The highest percentage of respondents would like the workshops to be one to two hours long. Responses were consistent across all surveys for each category. Overall Analysis Computer skills and job search are workshops that most are interested in across surveys. The best time for the workshop would be in the morning for one to two hours and small classroom size. 23 7

24 updated One stop interest survey analysis Services dashboard.6 What workshops would you be likely to attend? (Check all that apply): Response Percent Parenting Finance Resume Building Career Assessment Computer Skills Job Search Interviewing What type of Computer Trainings interest you? Response Percent Basic (How to log on and use a computer) Intermediate (How to use the internet and set up an account) Advanced (Using Microsoft Word, Excel, Access, PowerPoint).7 When would you most likely attend a workshop? (Check all that apply): Response Percent Multiple days Morning Afternoon Evening Weekend Do you prefer instruction via workshop or one-on-one assistance? Response Percent Workshop One-on-one How long would like the Workshops to be? Response Percent 1-2 Hours 3-4 Hours All day 24 8

Application Adult & Dislocated Worker Programs

Application Adult & Dislocated Worker Programs Workforce Innovation and Opportunity Act (WIOA) FORM WIOA I-B 1.1 For Adult and Dislocated Worker Programs If you are age 18 or older and need help in obtaining