Y EARS. Annual Report

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1 Y EARS 2018 Annual Report

2 2018 Board of Directors John A. Jones Chairman James E. Kidd Vice Chairman Jackie D. Cleghorn Treasurer Barry Brown Secretary Mary S. Edenfield-Gibbs Director Donald R. Hanson Director Don Jarzynka Director Michael D. Parker Director Edward C. Hilliard Director

3 Annual Meeting Agenda Call to Order & Declaration of Quorum Invocation and Pledge of Allegiance Appointment of Parliamentarian Chairman s Welcome & Introductions Minutes of the Previous Meeting Video Presentation Message from the Chairman Message from the President/CEO Supervisory Committee Report Unfinished Business New Business Election Update Prize Drawings Adjournment

4 A Message from the Chairman & President Each year I review the various accomplishments the credit union has made toward our mission of helping our members and serving our communities. Over the years, things continue to evolve and change in the way we do business. Technology has made self-service easier and more accessible. New locations create additional opportunities for growth and added convenience for our members. Enhanced products and services add value and benefits to members of our credit union. One thing is constant, our focus on providing the very best financial products and services. In addition to offering low loan rates and higher deposit rates for our members, we continue to provide a number of member benefits like: Member Rebate: We have given back over 25 million in rebates to our members since this program began last year. One free NSF refund per year: Members receive over 1 million in refunds through this program. Super Saver Certificate: We introduced this new high interest rate product to encourage people to start saving. So far, 4,315 members have taken advantage of this new product resulting in 16 million in additional savings. Up to 10 per month refunded on foreign ATM fees. We have refunded 1.8 million in ATM fees annually to our members with this program. Facility expansion: A new branch location is now open in Watkinsville to better serve members in Oconee County. This is our 22nd branch location.

5 Our commitment to serving you, and your families will never change. We look forward to helping you achieve your financial goals for Whether you are opening your child s first account, refinancing your home, or purchasing an automobile, our knowledgeable staff is here to provide you with financial solutions to fit your unique needs. On behalf of our staff, management, and Board of Directors, I would like to thank you for your continued loyalty to Robins Financial Credit Union. We look forward to being your financial partner in 2019 and wish you a very prosperous New Year. John R. Rhea President/CEO John A. Jones Chairman

6 Member Benefits Why bank at Robins Financial? As a member, you re an owner of the credit union and everything we do is with you in mind. All our profits are returned back to our members in the form of higher dividend rates, lower loan rates, and little to no fees. 13,000,000 Paid Member Rebate 1,800,000 In ATM fees refunded to members 1,265,000 In NSF fees refunded to members 11,800,000 Dividends paid to members with deposit accounts Products & Services At Robins Financial, our goal is to help you save & earn more money by offering products and services that best meet your needs and help you achieve your financial goals. 184 First Time Auto Loans were issued with balances totaling 2,816,353 37,000 Mobile Banking Apps were downloaded for free giving members 24/7 anywhere account access 299 First Time Mortgage Loans with balances totaling 38,992,242 Our new Russell branch location opened to better serve our members in and around Houston county

7 Financial Literacy Robins Financial is dedicated to providing financial literacy to high school and college students. 73,000 Invested in student scholarship programs to further the education of young people in the community 8,300 Accounts opened for new youth members (ages 16-26) 13,300 Students attended 904 financial literacy classes at 29 schools in our community Serving Our Community We re also big supporters of our local communities. We partner with various charitable groups and organizations who better our communities by building homes for families, researching cures for cancer, taking care of children in need, supporting our veterans, and many other vital contributions. 58,400 Donated by employees to United Way of Central Georgia 76 CARE PACKAGES Were sent to RAFB troops overseas by our employees 250 TOYS Collected for Toys for Tots 40,000 Raised by our staff for Children s Miracle Network benefiting our local Children s Hospital of Macon 12,500 In holiday donations were given to 25 charities during our annual 25 Days of Giving campaign 55 SHOEBOXES For the elderly were donated by employees to support Meals on Wheels

8 Supervisory Committee Report The Supervisory Committee is an independent group of volunteers who represent the members of Robins Financial Credit Union. The Committee s role is to review operational, compliance, and examination reports to ensure that the Credit Union is managed in a manner that is fiscally and ethically sound. Based on these reviews, it is our opinion that Robins Financial Credit Union is operating in a safe and sound manner and, in all material respects, is compliant with applicable laws, rules and regulations. In 2018, the Committee engaged Nearman, Maynard, Vallez CPA & Consultants to audit the annual financial statements and internal controls. Additionally, examiners from the Georgia Department of Banking & Finance and the National Credit Union Association conducted their annual examinations. These organizations all reported that Robins Financial Credit Union continues to be financially strong, stable, and extremely well-managed. We are dedicated to maintaining the high level of service, security, and value that our members have come to expect from Robins Financial Credit Union. We look forward to another successful year in 2019.

9 Supervisory Committee Mike D. Parker Chairman Jane Parker Troy Hubbard

10 Statement of Financial Condition ASSETS Loans 1,487,297, ,712,480, Less: Allowance for Loan Loss (11,284,446.39) (11,880,047.18) Cash 26,144, ,937, Investments 768,042, ,383, Fixed Assets 30,643, ,842, Other Assets 82,548, ,202, Total Assets 2,383,391, ,509,967, LIABILITIES Member Deposits 1,938,689, ,042,493, Dividends Payable 156, , Accounts Payable 17,567, ,191, Other Liabilities 20,424, ,268, Total Liabilities 1,976,838, ,066,201, MEMBERS EQUITY Regular Reserve 12,679, ,679, Undivided Earnings/ Other Reserves 393,505, ,717, Equity Acquired in Merger 369, , Total Members Equity 406,553, ,765, Total Liabilities & Members Equity 2,383,391, ,509,967,331.85

11 INCOME & NON-OPERATING INCOME Loan Interest Income 57,185, ,377, Investment Income 13,904, ,992, Other Income 39,985, ,148, Total Income 111,075, ,518, EXPENSES Dividend Expenses 9,521, ,993, Provision for Loan Loss 7,062, ,084, Employee Compensation and Benefits 26,406, ,438, Other Operating Expenses 35,241, ,078, NCUSIF Assessment 0 0 Total Expenses 78,231, ,595, Net Income 32,843, ,922, Total Members 188, ,991

12 Historical Growth DEPOSITS ,042,493, ,938,689, ,819,778, ,714,909, LOANS ,712,480, ,487,297, ,291,817, ,156,985, Highlights Member deposits grew 103,830,463 or 5.35% Robins paid out over 11.9 million in dividends to members Loans increased by 225,182,967 or 15.14% 938 members received new real estate loans with balances totaling 130,829,093

13 ASSETS ,509,967, ,383,391, ,223,953, ,072,384, MEMBERS , , , , Highlights Assets grew 126,575,469 or 5.31% 23,209 loans granted in 2018 totaling 528,552,510 Membership increased by 14,284 Opened 28,815 new checking accounts

14 Sixty-Fourth Annual Meeting of the Membership ROBINS FINANCIAL CREDIT UNION, WARNER ROBINS, GEORGIA CALL TO ORDER The Sixty-Fourth Annual Meeting of the members of Robins Financial Credit Union was called to order by Chairman Jackie Cleghorn at the Robins Financial Credit Union Learning Center on March 8, 2018, at 6 p.m. Chairman Cleghorn declared a quorum present. Director Mike Parker gave the invocation and led the attendees in the Pledge of Allegiance. Chairman Cleghorn appointed Kirby R. Moore as Parliamentarian for the meeting. Chairman Cleghorn welcomed all in attendance and introduced the following Board of Directors: Ed Hilliard, Mary Edenfield-Gibbs, Dr. Mike Parker, Secretary Ken Babbitt, Treasurer Barry Brown, Vice-Chairman Johnny Jones, Executive Office Administrator Vickie Collins, Donald Hanson, James Kidd, Executive Vice President Christina O Brien, Attorney Kirby Moore, and President/CEO John Rhea. PREVIOUS ANNUAL MEETING MINUTES Chairman Cleghorn called for any changes to the minutes of the previous Annual Meeting which was held on March 9, There being none, the minutes were approved as presented. ORDER OF BUSINESS Chairman Cleghorn introduced a video presentation of the 2017 highlights and what to look forward to in Chairman Cleghorn then introduced President and CEO John Rhea.

15 PRESIDENT S MESSAGE President Rhea reviewed the 2017 financial accomplishments of Robins and presented the strategic goals for SUPERVISORY REPORT Chairman Cleghorn introduced the Chairman of the Supervisory Committee, Johnny Jones. Mr. Jones presented the Supervisory Report in the 2017 Annual Report. UNFINISHED BUSINESS Chairman Cleghorn called for any unfinished business. There was none. NEW BUSINESS Chairman Cleghorn then called for any new business. There was none. ELECTION Chairman Cleghorn reported that the Nominating Committee submitted the names Barry Brown, Donald Hanson, Ed Hilliard for the 3 year term vacancies. There were no nominations by petition. Therefore, those nominated by the committee were appointed. PRIZE DRAWINGS President Rhea announced that prize drawings totaling 3,800 in cash would be given away and commenced with awarding the prizes as the numbers were drawn. ADJOURNMENT Chairman Cleghorn adjourned the meeting at 6:30 p.m. Ken Babbitt Secretary Jackie Cleghorn Chairman

16 Thank you for your continued loyalty to Robins Financial Credit Union. Since 1954, our members have chosen us to meet their financial needs. We pride ourselves on being your financial services provider of choice while delivering Better Banking for Everyone. As a not-for-profit financial cooperative, our members play a vital role in the success of the credit union. We have designed a variety of products and services to meet your needs throughout every stage of life. At Robins Financial, we want our members to bank with peace of mind and securing your personal information is our top priority. Thank you for recognizing the benefits of your mission-driven, not-for-profit financial cooperative. We re honored to play a role in your financial journey and hope you continue to grow with us in 2019 as we stay committed to serving you and our community. How to reach us: Telephone: or Online: Social Media: Federally insured by NCUA. Contact the credit union for membership details.

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