Your choices, my expertise: our relationship. ing.be/personalbanking

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1 Your choices, my expertise: our relationship. ing.be/personalbanking 1

2 1. Who is your Personal Banker? How can your Personal Banker assist you? 1. Who is your Personal Banker? 3 2. Safeguarding your family 4 3. Your pension 6 He or she is your personal adviser and will meet your needs depending on your family circumstances and assets. 4. Savings and investment advice 8 5. Funding your projects 10 How to protect your nearest and dearest come what may? How to prepare your pension and benefit from tax breaks? How to maximise your capital once you retire? How to build up a balanced and diversified portfolio? How to define your investment profile? All questions you will certainly ask your Personal Banker, in other words your personal adviser, who will answer depending on your circumstances and financial expectations. A personalised service offered to you for assets worth 100,000 euros to1,000,000 euros. Your Personal Banker has the excellent know-how to offer you customised and personalised solutions. Whether to protect your family financially, for your pension savings and investment advice or to fund your projects, he or she will be at your side to find solutions which meet your current situation. Naturally you remain in control at all time as it is you who takes the decisions. Your are at the helm and your Personal Banker is your advisor. In addition you can meet with him or her wherever and whenever you like, even outside of working hours. To offer you personalised advice and for a comprehensive overview of your situation and needs, you will be invited to several meetings with different objectives: To listen to your circumstances and your needs from a financial viewpoint in four main fields: protection of your family, your pension, savings and investment advice as well as funding your projects. To provide a solution in keeping with the needs you expressed and perfectly adapted advice in the four aforementioned fields. To closely monitor your portfolio taking account of your individual circumstances. 2 3

3 Inheritance: everything you need to know The death of a relative is a sensitive time. Often the heirs are confronted with a range of administrative and legal provisions. Nevertheless it is possible to limit the bother stemming from the complexity of your succession. You can already enquire now about preparing your succession at best. Your Personal Banker is available to provide you with precious information depending on your family circumstances. Your Personal Banker is at your disposal to ensure the continuity of your assets depending on your personal circumstances. 2. Safeguarding your family Protecting your family is a must at any age. As you probably want only the best for your nearest and dearest, whatever may happen to you (an accident preventing you from working, death) you want them to keep the same standard of living. That is why it is worthwhile ensuring that your family will not need to face financial difficulties. The best insurance choices Many insurance policies 1 are available to cover your family. Your Personal Banker can present them to you and determine, together with you, which are the best suited to your needs: from death insurance to income insurance, he or she can guide you towards the best choices. Estate duties Estate duties are owed on everything which is obtained in connection with the succession of an inhabitant of Belgium, including movable and immovable assets abroad. Anyone who receives assets from a deceased person must pay inheritance tax on the value of the assets thus obtained. Estate duties must be paid within two months from the end date of the deadline for filing the statement of succession, in other words four months from the date of the death. The rates for estate duties depend on the share of the inheritance as well as the level of relationship with the deceased. In addition each region has its own rates. Matrimonial status Matrimonial status governs the interests of spouses while they live together and determines the distribution of their assets in the event their union is dissolved. The type of prenuptial settlement chosen on the occasion of the marriage (legal, communal estate or separate estates) is essential to determine how the assets will be distributed. Thanks to a prenuptial contract or agreement, spouses can settle certain estate consequences and thereby protect themselves in the event of divorce or death. Wills A will enables the testator to organise his or her succession and to express their last wishes. A will can be compiled in three forms: holograph will (written out in full, dated and signed by the testator), authentic or international will (in the presence of a notary). Donations A donation is a contract whereby the donor (the person who is donating) transmits assets to the donatee (beneficiary of the donation). During their lifetime a person can take steps to pass on part of their assets through a donation. Donations can take several forms, where appropriate, with or without formalities: for instance a notarised donation or a bank donation. To ensure the continuity of your wealth, it is important that you can call on a person of trust, someone who listens to you and who knows perfectly your individual situation, your present and future needs, as well as your priorities and those of your family. In this regard your Personal Banker is a source of entirely reliable information. He or she will monitor every stage of the evolution of your wealth, from constituting the assets to passing them on. Your Personal Banker will be happy to help and advise you, in keeping with one of the main elements of his or her position: discretion. 1 Insurance agent: ING Belgium SA/nv, an insurance broker registered with the FSMA under the code number 12381A. Registered office: avenue Marnix 24, B-1000 Brussels Brussels RPM/RPR VAT BE BIC: BBRUBEBB IBAN: BE

4 3. Your pension Did you know that... ING offers many online tools, including a pension simulator. With such simulator you can calculate the amount you will need to be able to live comfortably when you retire. Discover it at ing.be/calculatepension Is retirement synonymous with financial peace of mind? Are state pensions sufficient to provide for a comfortable standard of living once you retire? Should it be feared that the government will not be able to continue paying pensions? To discuss such essential questions your Personal Banker is also ready to offer customised packages, both before and after you retire. In Belgium pensions consist of four pillars: The state pension (first pillar) The supplementary pension (second pillar) Private pensions (third pillar) and Non-fiscal schemes aimed at building up individual pension assets (fourth pillar). Your Personal Banker is at your service to offer customised packages both before and after you retire. The first and second pillars will probably not suffice to maintain your current standard of living. Hence the importance of building up supplementary individual savings through the third and fourth pillars. Before you retire Are you currently building up your pension in an optimal manner? Are you well informed of the relevant possibilities? Your Personal Banker can offer you (fiscal, if your circumstances allow, otherwise non-fiscal) solutions to offset the differences with the standard of living you enjoyed before your retirement. Tax-deductible pension savings This package enables you to build up a supplementary pension capital within the limits of the defined legal tax framework. This is a supplementary pension capital which you can build up individually and for which you will benefit from the tax advantages offered by the government. Non-fiscal individual investments This is also a supplementary capital built up by yourself, without necessarily benefiting from a tax break. And once you have retired? Retiring means keeping busy! Ideas are manifold and often mean using the resources you have accrued throughout your lifetime. But how to manage your pension capital at best? Various solutions are available to help you to materialise your projects and to offer you a supplementary income in order to benefit fully from your retirement. Your Personal Banker will analyse together with you the options which best match your expectations. You are self-employed. What difference does this make for your pension? The criteria taken into account to determine the amount of your state pension are the same as for a wage-earner: the number of years you worked, your income, etc. As you pay less social security contributions, the pensions office applies an adjustment coefficient when calculating your pension. That is why you will receive less pension than employees or civil servants. More information available at inasti.be. 6 7

5 4. Savings and investment advice Your Personal Banker will help you to build up a diversified portfolio of savings and investment products. The aim of your Personal Banker is to always advise you at best and to offer you the most appropriate solutions in keeping with your circumstances. Therefore it is paramount that your Personal Banker knows you well to take your savings and investment objectives into account. Your savings objectives How to build up your savings reserves? Which packages to choose for your individual savings and for those of your children and/or grandchildren? Whatever your questions about our savings packages, your Personal Banker will help you to find the best short, medium and long-term choices. Your investment objectives Is your portfolio intended to help you materialise a specific project? In what timeframe must your money be available? What risks are you willing to take, for what potential return? Such information is paramount. Imagine your investment profile is rather active, in other words you are willing to take risks in order to attain a potentially high return. Generally this requires a relatively long investment horizon. Yet if you are planning to acquire real estate in the near future, the two could be incompatible. This is why investment advice is necessary beforehand to determine your investment profile. Your investment profile Defining your investment profile is paramount for your Personal Banker to be able to offer packages suited to your circumstances and expectations. How to proceed? By means of a questionnaire, your Personal Banker will together with you compile the profile which suits you. Several important criteria are taken into account: Your knowledge of financial products and your relevant experience Your financial circumstances Your investment horizon The level of risk you are willing to take Defining your investment strategy Advising customers in the field of investments is the outcome of a well-oiled process. To define ING s investment strategy, our Chief Investment Officer first analyses the macro-economic environment meticulously. The following stage in the process consists in our fund selection specialists making a qualitative selection of investment funds to find the funds with fair performance prospects on the market. To that end we work with five renowned fund managers: NN Investment Partners, Amundi, BlackRock, Franklin Templeton and AXA Investment Managers. The combination of a rigorous selection process and a broad offer of funds constitutes the foundations of an efficient strategy in investment and savings advice. You remain at the helm... Your Personal Banker will help you to build up a diversified portfolio of savings and investment products, and will regularly monitor your situation. At all times you can rely on his or her expertise, advice and assistance. Nonetheless you alone decide to take out a savings scheme, to invest or sell a given financial product. You remain in control of your money at all times. Did you know that... At ING you can choose investment funds from a range offered by five renowned managers: Amundi, BlackRock, Franklin Templeton, NN Investment Partners and AXA Investment Managers. You can find more information on ing.be 8 9

6 5. Funding your projects Your Personal Banker will help you to manage your assets and also to fund your projects. Together you will pinpoint your needs and then he or she will direct you towards one of our lending experts. A loan to suit every project Whether for a temporary cash shortfall or to purchase a second residence, your Personal Banker will listen to you and assist you throughout the entire process. Funding inheritance tax 2 The death of a relative can be costly, in particular the payment of estate duties. They are calculated on the net assets of the estate. The amount of tax heirs pay, sometimes quite high, is linked to the share of the estate and their relationship to the deceased. You can rely on your Personal Banker to assist you during such difficult times. And to fund a business project 1? Your business is still expanding? You are considering new investments: purchasing real estate, a utility vehicle, optimising your production line? How will you fund them? Your Personal Banker will put you in contact with a Business Banker to discover our funding solutions the best suited to your needs. Short-term loans 3 An unforeseen outlay, such as the heater breaking down? You need to change your car? Or you have a short-term cash shortfall? Many options exist to fund such types of expenses. For instance, you can opt for an overdraft facility or even a short-term loan. You do not necessarily need to dip into your savings or to give up some of your investments. Property loans 2 Renovating your home, installing solar panels, building a house, buying a property in Belgium or abroad... After analysing your situation, our loan experts will offer the solutions which suit you best. ING wants to help to protect our planet. Do you want to improve the energy efficiency of your home or to opt for a more eco-friendly vehicle? We can offer you alternatives for your green projects. They will entitle you to a tax reduction and/or premiums from your Region. Attention, borrowing money also costs money. Your Personal Banker will also help you to fund your projects. 1 ING professional project financing consists of instalment loans or professional overdraft facilities. Offer restricted to adult private individuals and subject to acceptance of you application by ING Belgium and to mutual agreement. The general terms and conditions governing the loan are available in all ING branches and on 2 The ING property loans and financing of estate taxes are private mortgages subject to the legislation on mortgage loans as set out in Book VII of the Code of Economic Law or, as the case may be, instalment loans for private use subject to the legislation on consumer credit as set out in Book VII of the Code of Economic Law. Offer restricted to adult private individuals and subject to acceptance of your application by ING Belgium and to mutual agreement. The general terms and conditions governing the loan are available in all ING branches and on 3 ING short-term loans are instalment loans or private overdraft facilities subject to consumer credit legislation as set out in Book VII of the Code of Economic Law. Offer restricted to adult private individuals and subject to acceptance of you application by ING Belgium and to mutual agreement. The general terms and conditions governing the loan are available in all ING branches and on

7 Your Personal Banker: Undertakes to contact you pro-actively Provides personalised advice Meets you at least once a year, at your convenience ing.be/personalbanking ING Belgium S.A./nv Bank/Lender Avenue Marnix 24, B-1000 Brussels Brussels RPM/RPR VAT BE BIC: BBRUBEBB IBAN: BE Insurance broker registered with the FSMA under n 12381A Publisher: Marie-Noëlle De Greef Cours Saint-Michel 60, B-1040 Brussels Editing Team & Graphic Studio Marketing ING Belgium Z22035E 03/17.

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