DISTRIBUTOR HANDBOOK

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1 DISTRIBUTOR HANDBOOK A GUIDE TO MUTUAL FUND Transactions & Documentations The information contained herein is solely for private circulation for reading / understanding of registered Advisors / Distributors and should not be circulated to investors / prospective investors. Mutual Fund investments are subject to market risks, read all scheme related documents carefully. 1

2 1) FINANCIAL TRANSACTIONS Transaction cut off timing & NAV applicability Purchase Switch Redemption Dividend Systematic Transactions Systematic Investment Plan (SIP) Systematic Transfer Plan (STP) Liquity Facility Triggers Automatic Withdrawal Plan (AWP) Systematic Withdrawal Plan (SWP) Document Dossier Fresh Purchase Additional Purchase Switch SIP/STP/SWP -Registration & Cancellation procedure Dividend Transfer Plan Automatic Withdrawal Plan Trigger Registration Redemption Third Party Investment US Investors 2) OTHER MODES FOR TRANSACTION MFU Transactions Transaction through Stock Exchanges Demat Transactions 3) DIGITAL PLATFORMS Website based platform Call based platform Mobile based platform 4) NON-FINANCIAL TRANSACTIONS Change of Address Change of Bank details Multiple bank updation Updation / change of ID and Contact Number Consolidation of Folios Lien Registration and cancellation Change in Tax Status Change in Name Change in Signature Minor Attaining Majority Updation/modification of Nominee Change in Guardian Updation of Aadhaar FATCA Declaration Change of Mode of Holding Change of Broker code Transmission 5) VALUE ADDED SERVICES 6) DISTRIBUTOR SERVICES 7) KNOW YOUR CUSTOMER (KYC) 8) AADHAAR UPDATE AND FAQS INDEX 9) NON-FINANCIAL TRANSACTION - TIMELINES 10) SPECIMEN APPLICATION FORMS 2

3 FINANCIAL TRANSACTIONS Transaction cut off timing & NAV applicability PURCHASE TRANSACTION Scheme Type Liquid Fund & Money Market Schemes Amount Application Time Credit in Bank A/c (Same day) NAV Applicability On or Before 2.00 p.m. On or Before 2.00 p.m. Day preceding the day of application (T-1) On or Before 2.00 p.m. After 2.00 p.m. Day preceding the next Any Amount business day (T) After 2.00 p.m. Before 2.00 p.m. Day preceding the next business day (T) After 2.00 p.m. After 2.00 p.m. Day preceding the next business day (T) Funds other than Liquid & Money Market Schemes >= 2 lacs < 2 lacs On or Before 3.00 p.m. On or Before 3.00 p.m. Day on which the funds are credited to bank a/c (T) On or Before 3.00 p.m. After 3.00 p.m. Next Business day (T+1) After 3.00 p.m. Before 3.00 p.m. Next Business day (T+1) After 3.00 p.m. After 3.00 p.m. Next Business day (T+1) Before 3.00 p.m. Day of receipt of application (T) After 3.00 p.m. N.A. Next Business day (T+1) Note: 1) T being the date of transaction 2) Saturday and other notified trading/bank holidays would be considered as Non Business Day. In case of inconsistency between SEBI/AMFI Guidelines and procedures mentioned in this handbook, the procedures defined by SEBI/ AMFI shall be considered. 3

4 SWITCH TRANSACTION Switch Out Switch-In Amount of Switch Transaction Day NAV Applicability Switch Out Switch In Liquid Schemes Debt/ Equity Schemes >= 2 Lacs < 2 Lacs Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) Day preceding the next Business Day (Sunday) Business Day (T) Business Day (T) (Friday) Next Business Day (T+1) Next Business Day (T+1) (Monday) Business Day (T) Business Day (T) (Friday) Liquid Schemes Any amount Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding Non-Business Day Business Day (T) Transaction Time Stamp date i.e. Friday/day preceding non-business day Business Day (T) Transaction Time Stamp date i.e. Friday/day preceding non-business day Liquid Schemes Any Amount Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) Business Day (T) (Friday) Business Day (T) Day preceding the next Business Day (e.g. Sunday) Debt Schemes Debt/ Equity Schemes >= 2 Lacs < 2 Lacs Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) Business Day (T) (Friday) Business Day (T) Business Day (T) Next Business Day (T+1) Next Business Day(Monday) Business Day (T) Business Day (T) Equity Schemes Debt Schemes >= 2 Lacs < 2 Lacs Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) Business Day (T) Business Day (T) Business Day (T) Day when funds are credited (T+3) Day when funds are credited (T+3) Business Day (T) Business Day (T) Equity Schemes Liquid Schemes Any Amount Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) Business Day (T) Day preceding the Day funds are transferred (T+2) Day preceding the Day funds are transferred (T+2) Equity Schemes Equity Schemes >= 2 Lacs < 2 Lacs Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) e.g. Any day of the week except Friday Business Day (T) e.g. Friday or day preceding holiday Business Day (T) Business Day (T) Business Day (T) Business Day (T) Day when funds are credited (T+3) Day when funds are credited (T+3) Business Day (T) Business Day (T) NOTE: 1. Switch request will only be processed if both the schemes have a Business Day on the date of receipt of the switch request. Else it will be processed on the next Business Day on which both the schemes have a Business Day. 2. If the switch / change is within two plans of the same scheme having the same portfolio, the switch would happen on the date of receipt of the switch request irrespective of any amount. 4

5 REDEMPTION TRANSACTION Scheme Type Application Time NAV Applicability All schemes Payment Process: On or Before 3.00 p.m. After 3.00 p.m. Day of receipt of application (T) Next Business day As per SEBI guidelines, redemption proceeds should be despatched to the unit holder within 10 business days from the specified redemption date. However, the Fund endeavors to make redemption payments in below timelines, subject to verification: Scheme Type Payment timelines Liquid Fund T+1 Business day from the transaction day Debt Fund T+1 Business day from the transaction day Equity Fund T+3 Business days from the transaction day Equity Income Fund T+1 Business days from the transaction day Overseas Funds ICICI Prudential US Bluechip Equity Fund T+5 Business days from the transaction day ICICI Prudential Global Stable Equity Fund T+5 Business days from the transaction day DIVIDEND TRANSACTION Payment Process: As per SEBI Guidelines dividend proceeds should be despatched to the unitholder within 30 calendar days from the specified dividend record date. However, the Fund endeavors to make dividend payment within 5 working days, subject to verification. Note: Investors should update their complete bank account details for seamless payment through electronics mode as follows: 1. Bank Account Number 2. Bank Branch 3. Bank City 4. IFSC 5. MICR 6. Type of Account (Savings, Current, NRE, NRO & FCNR) 5

6 SYSTEMATIC INVESTMENT PLANS This Plan facilitates the investor to invest a fixed amount of rupees on specific dates of month for a predefined period. Modes of Systematic Investment Plan (SIP): (a) (b) (c) (d) (e) One Time Mandate (OTM) Standing Instruction NACH Invest Online (ISIP) IPRUTOUCH PARTICULARS SIP dates Minimum Amount Monthly Minimum Amount Quarterly DETAILS Any Date Rs.500/- for ICICI Prudential Long Term Equity Fund (Tax Saving), ICICI Prudential Liquid Plan, ICICI Prudential Money Market Fund, ICICI Prudential Flexible Income Plan, ICICI Prudential Value Discovery Fund and ICICI Prudential Focused Bluechip Equity Fund. Rs.1,000/- Other schemes Rs.500/- for ICICI Prudential Long Term Equity Fund (Tax Saving) Rs.5,000/- Other schemes Minimum Instalments Monthly 6 Minimum Instalments Quarterly 4 Maximum Period for registration SIP start date shall not be beyond 100 days for both monthly and Quarterly SIP from the date of submission of SIP application. Minimum Period for Registration 30 days from the date of receipt of SIP application Minimum Period for Cancellation 30 days from the date of receipt of SIP cancellation request SIP TOP-UP With this facility, investor can opt to increase the SIP amount at regular fixed intervals. There are two types of SIP TOP-UP as given below: 1. Fixed TOP-UP: With this option, investor can increase SIP amount at regular interval with fixed amount. Minimum TOP-UP amount has to be Rs.500 and in multiples of Rs.500 thereof. For said option SIP TOP-UP frequency is at Half Yearly and Yearly basis. In case of Quarterly SIP, only the Yearly frequency is available under SIP TOP UP. 2. Variable TOP-UP: With this option, investor can increase SIP amount at regular interval, TOP-UP amount will be based on the percentage (%) opted by investor of SIP amount. For said option SIP TOP-UP frequency is available on Half Yearly and Yearly basis. The minimum TOP-UP percentage (%) should be 10% and in multiple of 5% thereof. Also the TOP-UP amount will be rounded off to the nearest highest multiple of Rs.10. Investor can either opt for Fixed Top-up facility or Variable Top-up facility under SIP Top-up. In case, Investor opts for both the option, than Variable top-up feature shall be triggered. In case the TOP UP facility is not opted by ticking the appropriate box and/or frequency is not selected, the TOP UP facility may not be registered. In a scenario where investor selects multiple % option under variable SIP Top-up plan, higher percentage will be considered. Other Information: SIP TOP UP will be allowed in Micro SIP folio subject to condition that total investment including SIP TOP UP does not exceed Rs.50,000/- in a rolling 12 month period or financial year i.e. April to March, the limit on Micro SIP investments. TOP-UP CAP: (i) Cap Amount: Investor has an option to freeze the SIP Top-Up amount once it reaches a fixed predefined amount. The fixed pre-defined amount should be same as the maximum amount mentioned by the investor in the bank mandate. In case of difference between the Cap amount & the maximum amount mentioned in bank mandate, then amount which is lower of the two amounts shall be considered as the default amount of SIP Cap amount. (ii) Cap Month-Year: It is the date from which SIP Top-Up amount will cease and last SIP instalment including Top-Up amount will remain constant from Cap date till the end of SIP tenure. Investor shall have flexibility to choose either Top-Up Cap Amount OR Top-Up Cap Month-Year. In case of multiple selection, Top-Up Cap Amount will be considered as default selection. In case of non selection, the SIP variable Top-Up amount will be capped at a default amount of Rs.10 lakhs. SIP amount will remain constant from Top-Up Cap date/amount till the end of SIP Tenure. 6

7 MICRO SIP In terms of the SEBI circular dated June 19, 2009 which notifies that all Investors investing in Micro SIP up to Rs. 50,000/- per year (Aggregate of installments in a rolling 12 months period or in Financial year) per investor are exempted from the requirement of PAN with effect from August 01, This exemption will be applicable only to investments made by individuals (including Non Resident Indians but not Person of India Origin), Sole proprietary firms and Joint Holders. Eligible Investors may invest in the schemes of the Fund (through SIP or lumpsum/ additional purchase) without providing PAN subject to the threshold amount as specified above. Eligible Investors should attach a copy of Know Your Client (KYC) acknowledgement letter quoting PAN Exempt KYC reference no. (PEKRN) obtained from KYC Registration Agency alongwith the investment application form. SIP PAUSE SIP Pause is a facility that allows investors to pause existing SIP for a temporary period. The applicant will have the right to Pause SIP at any time he or she so desires by filling in the SIP Pause/Cancellation form. Notice of Pause should be received 30 days prior to the subsequent SIP date. Investor can pause existing SIP without discontinuing it. The SIP shall restart from the immediate month after the completion of Pause period. This facility can be availed only once during the tenure of the existing SIP. SIP Pause facility will allow existing investor to Pause their SIP for a specified period of time i.e. Minimum 1 month and Maximum 3 months. The SIP Pause tenure shall not exceed more than 3 months. The SIP Pause facility is only available for SIP registration with monthly frequency SIP PLUS ICICI Prudential SIP Plus as an add-on optional feature, will be available with specified schemes of ICICI Prudential Mutual Fund. The applicant will be covered under the ICICI Pru Group Term plus plan (UIN: 105N119V01) of ICICI Prudential Life Insurance Company Ltd. Life insurance cover will be governed by the terms and conditions of the insurance policy. Important: The Group Life Insurance cover will be provided to the first holder if he/she is a Resident Individual/NRI applicants aged above 18 years and not more than 46 years, at the time of the first investment. Non-individuals as well as US Persons/ Persons not of Indian Origin/Sole Proprietorship will not be covered under the insurance policy. (a) If SIP PLUS continues, the insurance cover would be as follows: Year 1 : Year 2 : Year 3 onwards : 10 times the monthly SIP PLUS instalment 50 times the monthly SIP PLUS instalment 100 times the monthly SIP PLUS instalment All the above mentioned limits are subject to maximum cover of Rs. 20 lacs per investor across all schemes/plans/folios. (b) If SIP PLUS discontinues, the insurance cover would be as follows: SIP PLUS discontinues before 3 years : Insurance cover stops immediately SIP PLUS discontinues after 3 years : Insurance cover equivalent to the value of units allotted under SIP PLUS investment at the start of the each policy year, subject to a maximum of 100 times the monthly instalment, capped at the maximum of 20 lacs. Insurance cover will be ceased on completion of 55 years of age, but SIP shall continue till the end of tenure if SIP is registered beyond 55 years of age. (c) Insurance cover shall also cease with immediate effect on a scheme level, if redemption/switch out/transfer out transaction is executed (Fully or partly) in the Scheme. Insurance cover will continue in respect of other eligible schemes. In case of folio consolidation, insurance cover shall cease at a Folio level i.e. for all existing schemes under that folio. If any other transaction is executed such as switch-in and additional purchase in the scheme, the AMC reverses the right to cease the insurance cover. For detailed terms and condition of insurance policy, contact the Group Policyholder, i.e. the AMC. The AMC is not acting as an agent for marketing/sales of insurance policies nor soliciting any business. 7

8 SYSTEMATIC TRANSFER PLAN SYSTEMATIC TRANSFER PLAN (STP) This Plan facilitates the investor to Transfer a fixed amount from one scheme to another scheme of the Mutual Fund. The investor would need to fill in an STP application form. Details such as amount, from & to date, source and target scheme needs to be provided. Particulars STP Options Minimum Amount Minimum Installments Cut off for Registration Cut off for Cancellation Details Daily, Weekly, Monthly, Quarterly Rs.1000/- [except ICICI Prudential Long Term Equity Fund (Tax Saving)] Daily STP minimum amount is Rs. 250 and in multiples of Rs. 50/- 6 for Daily, Weekly & Monthly and 4 for Quarterly 7 days from the date of time stamping 7 days from the date of time stamping On the date of STP the amount gets automatically switched from the source scheme to the target scheme at the applicable NAV. In case the STP date is a Non business day, the next business date is considered for processing the transaction. If the investor doesn t select any frequency or selects multiple frequencies, default frequency would be Monthly. The STP date (7th, 10th, 15th, 25th or the last day of the month) option is only applicable if the investor selects Monthly transfer Frequency. Weekly STP will be processed on every Monday. If the investor doesn t select or selects multiple dates in Monthly STP, then last business day of the month would be the default option. If the investor doesn t select or selects multiple dates in Monthly STP, then last business day of the month would be the default option. The request for STP should be received on or before the last business day of the week preceding the week in which the effective transaction date falls. All requests for registering or discontinuing Systematic Transfer Plans shall be subject to an advance notice of 7 (seven) working days. FLEX STP Under this facility unit holders can opt to transfer variable amounts linked to value of investments under Flex STP on the date of transfer at pre-determined intervals from designated open - ended Schemes referred to as Transferor Schemes to the designated open-ended Schemes referred to as Transferee Schemes. Particulars Flex STP Options Minimum Amount of Transfer Minimum Installments Minimum Amount of Application Cut off for Registration Cut off for Cancellation Weekly Monthly and Quarterly Details Daily, Weekly, Monthly, Quarterly Rs.1000/- [except ICICI Prudential Long Term Equity Fund (Tax Saving)] Daily STP minimum amount is Rs. 250 and in multiples of Rs.50/- 6 for Daily, Weekly & Monthly and 4 for Quarterly Rs.12000/- 7 working days 7 working days Monday 7th, 10th, 15th, 25th or the last day of each month/quarter In case the date of transfer falls on a Non-Business Day or falls during a book closure period, the immediate following Business Day will be considered for the purpose of applicability of NAV. The first Flex STP instalment will be processed on basis of fixed instalment amount specified by the unit holder at the time of enrolment. Flex STP shall be applicable from second instalment onwards. If the Flex STP Date and/or Frequency (Monthly/Quarterly) has not been indicated or multiple frequencies are selected, Monthly frequency shall be treated as Default frequency and last day of the month shall be treated as Default Date. Flex STP will be automatically terminated if all units are liquidated or withdrawn from the Transferor Scheme or pledged or upon receipt of intimation of death of the unit holder. In order to discontinue the facility, a written request must be submitted at least 7 business days prior to the next applicable transfer date for Daily/weekly/ Monthly/Quarterly frequency. 8

9 VALUE STP Under this facility, unit holder(s) can opt to transfer an amount at regular intervals from a designated open-ended Scheme(s) of ICICI Prudential Mutual Fund ( Transferor Scheme ) to a designated open-ended Scheme(s) of ICICI Prudential Mutual Fund ( Transferee Scheme ). It includes a feature of a Reverse Transfer from the Transferee Scheme into the Transferor Scheme, in order to achieve the specified Target Investment Value [(first instalment amount) X (number of instalments paid; including the current instalment)] on each transfer date in the Transferee Scheme, subject to the terms and conditions of Value STP. In Value STP, transfers into the Transferee Scheme from the Transferor Scheme are made to achieve the Total Target Investment Value [first instalment amount) X (total no. of instalments specified by the Unit holders)] in the Transferee Scheme. This is done by transferring an amount at regular intervals in a way that it increases the Target Investment Value of units in the Transferee Scheme systematically, by a fixed amount (i.e. the first instalment amount specified by the Unitholder) on the date of each transfer for the tenure of the Value STP. The amount to be transferred will be arrived at on the basis of the difference between the Target Investment Value and the Market Value of the holdings in the Transferee Scheme on the date of transfer. m Features of Value STP Transfer: The first Value STP instalment will be processed for the first instalment amount specified by the Unit holder at the time of enrolment. From the second Value STP instalment onwards, the transfer amount may be higher/lower than the first instalment amount, as derived by the formula stated below:[(first instalment amount) X (Number of instalments paid including the current instalment)] - (Market Value of the investments transferred through VALUE STP in the Transferee Scheme on the date of transfer) In case the amounts (as specified above) to be transferred are not available in the Transferor Scheme in the unit holder s account, the residual amount will be transferred to the Transferee Scheme and Value STP will be closed. Reverse Transfer: On the date of transfer, if the market value of the investments in the Transferee Scheme through Value STP is higher than the Target Investment Value for that month [(first instalment amount) X (number of instalments paid; including the current instalment)], then a reverse transfer will be effected from the Transferee Scheme to the Transferor Scheme, to the extent of the difference in the amount, in order to arrive at the Target Investment Value for that month. Particulars Value STP Options Minimum Amount of Transfer Minimum Installments Minimum Amount of Application Cut off for Registration Cut off for Cancellation Weekly Monthly and Quarterly Details Daily, Weekly, Monthly, Quarterly Rs.1000/- [except ICICI Prudential Long Term Equity Fund (Tax Saving)] Daily STP minimum amount is Rs. 250 and in multiples of Rs. 50/- 6 for Daily, Weekly & Monthly and 4 for Quarterly Rs.12,000/- 7 working days 7 working days Monday 7th, 10th, 15th, 25th or the last business day of each month/quarter LIQUITY Liquity is a facility through which investors can transfer the dividend payment or appreciation or dividend reinvestment to the target scheme. For the investors under the dividend option of the respective source schemes, either the dividend payout or the dividend that is being reinvested will be transferred to the Target schemes as per the dividend frequency. For investors under the Growth Option of the respective source schemes, the daily appreciation in NAV will be switched to the Target Schemes. To affect the switch, the Units in the Growth Option will automatically be redeemed to the extent of the daily appreciation amount. The facility will be activated / deactivated within 7 working days from the date of receipt of request from the investor. To avail the Liquity facility under any folio, the investor shall have units valuing Rs. 100,000/- or more. ICICI Prudential Asset Management Company Limited (the AMC) reserves the right to discontinue this facility, if the minimum balance under any folio goes below Rs. 1,00,000/-. In case the dividend declared or the appreciation is on a Non business day, the applicable NAV in the Target scheme, in such a case shall be the next business day s NAV. The criteria for minimum application amount/minimum additional application amount in case of Target Schemes and minimum redemption amount in case of Source Schemes shall not be applicable to investors opting for this facility. Investors must use separate Enrollment Forms for availing the Liquidity Facility in each source scheme and only one enrollment form per source scheme is permitted. Liquity Facility in any manner whatsoever is not an assurance or promise or guarantee on part of Fund/ AMC to the Unit holders in terms of returns or capital appreciation or minimization of loss of capital or otherwise. 9

10 TRIGGERS Trigger is a value added tool, wherein the investor gives a onetime instruction to switch units from one scheme to another, on fulfilling particular criteria. Types of Triggers NAV Appreciation trigger: An investor can specify a specific NAV price which he/she feels would be the right time for him/her to switch the units from source scheme to target scheme and book profit on the same. This facility will switch all the units available in the source scheme of the respective Folio to the Target scheme as detailed in the investor application. NAV Stop-loss trigger: An investor can specify a specific NAV price to switch units from source scheme to target scheme to stop his/her loss at a particular price and thereby reducing the impact of loss on his/her investment. This facility will switch all the units available in the source scheme of the respective Folio to the Target scheme as detailed in the investor application. Specific Date trigger: An investor can mention a specific date on which the units from source scheme will be switched to the target scheme. This facility will switch all the units available in the source scheme of the respective Folio to the Target scheme as detailed in the investor application. Target Trigger/Entry Trigger: The Target Trigger facility is a facility whereby an investor can indicate trigger levels for switching investment from ICICI Prudential Target Returns Fund (source scheme) to specified ICICI Prudential Debt funds (target schemes) at predefined Net Asset Value (NAV) Appreciation levels. The Entry Trigger facility is a facility whereby an investor can indicate trigger levels for switching investment from specified ICICI Prudential Debt funds (source schemes) to ICICI Prudential Target Returns Fund (target scheme) at predefined trigger entry levels. 10

11 SYSTEMATIC WITHDRAWAL PLAN SYSTEMATIC WITHDRAWAL PLAN (SWP) This Plan facilitates the investor to withdraw fixed amount from any scheme of the Mutual Fund at a regular interval. The investor would need to fill in an SWP application form. Details such as amount, from & to date, source scheme needs to be provided. Particulars SWP Options Minimum Amount Details Monthly, Quarterly Rs.500/- and in multiples of Re.1 [except ICICI Prudential Long Term Equity Fund (Tax Saving)] Minimum Instalments 2 Cut off for Registration 7 days from the date of receipt of application Cut off for Cancellation 7 days from the date of receipt of request Withdrawals will be made/ effected on the 1st business day of the month, for monthly & quarterly frequencies & the amount gets automatically redeemed from the source scheme and depending upon bank mandate registered in the investor s folio, the redemption payout is either directly credited or a pay order is issued at the applicable NAV. In case the SWP date is a non- business day, the next consecutive business date is considered. The SWP will terminate automatically if all the units are withdrawn from the folio, or if the enrolment period expires, whichever is earlier. 11

12 AUTOMATIC WITHDRAWAL PLAN AUTOMATIC WITHDRAWAL PLAN (AWP) This feature will allow investors to redeem a fixed sum of money periodically at the prevailing Net Asset Value (NAV) depending on the option chosen by the investor. a. Investors can opt for this facility and withdraw their investments systematically on a Monthly basis. Withdrawals will be made/ effected on the 25th of every month and would be treated as redemptions. In case 25th is a holiday, then it would be effected on next business day. b. Investor can opt for this facility from the next month onwards or from 13th month or from any other specified date as opted by the investor, provided a minimum time gap of 15 days from the date of request. In case start date is not selected/not legible/not clear/if multiple dates are opted, Automatic Withdrawal will start from 13th month (default). Investors are required to submit Automatic Withdrawal registration request at least 15 days prior to the date of 1st installment. c. The Automatic Withdrawal will terminate automatically if no balance is available in the respective scheme on the date of installment trigger or if the enrollment period expires; whichever is earlier. d. The applicant will have the right to discontinue the Automatic Withdrawal at any time, if he / she so desires, by providing a written request at any of the ICICI Prudential Mutual Fund Customer Service Centres or Centres of RTAs. Request for discontinuing Automatic Withdrawal shall be subject to an advance notice of 7 (seven) working days. e. Automatic Withdrawal installment amount per month will be fixed at 0.75 % of amount specified by investor and will be rounded-off to the nearest highest multiple of Re.1. Minimum amount required for availing the said facility is Rs.1 lakh. f. In case of Automatic Withdrawal in Dividend option, the AMC reserves the right to not initiate Automatic Withdrawal redemption in any particular month, if dividend has been declared. g. Conversion of physical unit to demat mode will nullify any existing / future Automatic Withdrawal registration request and the request cannot be re-submitted. 12

13 DOCUMENT DOSSIER PURCHASE TRANSACTION Sl. No. Documents Individuals Companies Societies Partnership Firm Minor Trusts NRIs Investment through POA FIIs * 1 PAN 2 Know Your Customer (KYC) 3 Aadhaar Number# 4 Bank Mandate Proof 5 Resolution / Authorization to invest 6 List of Authorized Signatories with Specimen Signature 7 Memorandum & Articles of Association 8 Overseas Auditor's Certificate 9 Trust Deed 10 Bye-Laws 11 Partnership Deed 12 Notarized Power of Attorney 13 Account Debit certificate in case of payment is made by DD from NRE/FCNR A/c 14 FATCA & CRS** 15 UBO*** # 1. The non-individual investors will be required to provide the Aadhaar number / copy / proof of enrolment and PAN of authorized signatories in a separate form, duly signed by the Authorized Official. Such form shall contain the consent of the ASL as required under the Aadhaar Act. 2. Optional for minor and mandatory for guardian *For FIIs copy of SEBI Registration certificate should be provided. In case of Corporates or Non- Individual investors, all the necessary documents are to be submitted alongwith the application. **FATCA and CRS Details: Tax Regulations require us to collect information about each investor s tax residency. In certain circumstances (including if we do not receive a valid self-certification from you) we may be obliged to share information on your account with the relevant tax authority. If you have any questions about your tax residency, please contact your tax advisor. Further if you are a Citizen or resident or green card holder or tax resident other than India, please include all such countries in the tax resident country information field along with your Tax Identification Number or any other relevant reference ID/ Number. If there is any change in the information provided, promptly intimate the same to us within 30 days. *** Ultimate Beneficial Owners(s) [UBO(s)]: Pursuant to SEBI Master Circular No. CIR/ISD/ AML/3/2010 dated December 31, 2010 on Anti Money Laundering Standards and Guidelines on identification of Beneficial Ownership issued by SEBI vide its Circular No. CIR/ MIRSD/2/2013 dated January 24, 2013, investors (other than Individuals) are required to provide details of UBO(s). In case the investor or owner of the controlling interest is a company listed on a stock exchange or is a majority owned subsidiary of such a company, the details of shareholders or beneficial owners are not required to be provided. Non-individual applicants/investors are mandated to provide the details on UBO(s) by filling up the declaration form for Ultimate Beneficial Ownership. Please contact the nearest Investor Service Centre (ISC) of ICICI Prudential Mutual Fund or log on to our website for the Declaration Form. 13

14 Additional Purchase Switch Transaction Type Registration Procedure for SIP Registration Procedure for STP/SWP Dividend Transfer Plan registration Cancellation Procedure for SIP/STP/SWP Dividend Transfer Plan cancellation Automatic Withdrawal Plan Trigger Registration Cancellation Procedure for Trigger transaction Redemption - All schemes (except ICICI Premier Scheme) Redemption - Premier Scheme DOCUMENT DOSSIER Documentation 1) Transaction slip/form duly signed by the unit holder/s of the folio as per mode of holding 2) Investment cheque from unitholder s account with preprinted name and account number of the unitholder. Transaction slip/form duly signed by the unit holder/s of the folio. 1) Application Form 2) SIP Registration-cum-Mandate Form 3) Investment cheque (Optional) 4) Bank A/c proof (Mandatory for first time registration) STP/SWP registration form duly signed by the unit holder/s of the folio. DTP registration form duly signed by the unit holder/s of the folio. SIP/STP/SWP cancellation form duly signed by the unit holder/s of the folio. DTP cancellation form duly signed by the unit holder/s of the folio A duly filled and signed application form by the unit holder(s) of the folio. Trigger registration form duly signed by the unit holder/s of the folio. Trigger cancellation form duly signed by the unit holder/s of the folio. Transaction slip/form duly signed by the unit holder/s of the folio. 1) A duly filled in and signed transaction slip/letter mentioning redemption request 2) Updation of bank details, change of Bank mandate (COB), change of Address (COA) (if any). Refer COM and COA process on the documents required. 3) Duly discharged certificates in original (signed on the reverse side/ 4) Original Indemnity bond if lost /misplaced Premier scheme certificate: a. For current valuation less than Rs.15,000, on a plain paper with either notary or banker attestation b. For current valuation more than Rs.15,000 on Rs.500 non-judicial stamp paper with notary attestation 5) Signature attested by the banker (bank attestation will be in original and will include account number, name of signatory, employee code, designation - branch manager & above and bank full seal and signature. Note: PAN, Aadhaar, KYC acknowledgement and FATCA required to be submitted, if not updated in folio. 14

15 THIRD PARTY INVESTMENTS In Compliance to the AMFI (Association of Mutual Fund) guidelines, the Fund shall not accept applications for subscription of units accompanied with Third Party Payments i.e. payment made through an instrument issued from a bank account other than that of the beneficiary investor (i.e. first named applicant) except in the following exceptional cases subject to submission of requisite documentation/declaration. Payment by Parent/Grand Parent/Related Person on behalf of a minor for a value not exceeding Rs.50,000/- each regular Purchase or per SIP installment. Payment by Employer on behalf of employee(s) under Systematic Investment Plan (SIP) Payroll deductions and Lumpsum. Custodian on behalf of an FII or a Client Full Name and relationship of Third Party with the Beneficial Investor must be provided. In case of payment instrument issued from a joint bank account, the first named applicant / investor must be one of the joint holders of the bank account from which the payment instrument is issued. The following document(s) is/are required to be submitted by Third Party as per the mode of payment selected. Cheque Mode Mode of Payment Pre Funded instrument- Pay Order, Demand Draft, Banker s cheque etc. RTGS, Bank Account-to-Account Transfer, NEFT, ACH, etc. Source of funds - if paid by a pre-funded instrument issued by the Bank against Cash Documentation If account number and account holder name of the third party is not preprinted on the cheque. 1. A copy of the bank passbook or a statement of bank account having the name and address of the account holder and account number attested by AMC/CAMS by verifying the original documents (OR) 2. A letter from the bank manager certifying the bank details with his / her full signature, name, employee code, bank seal and contact number on the banker letter head. Certificate (in original) from the issuing banker confirming the Account holder s name and Account Number with the full signature, name, employee code, bank seal and contact number of the bank manager. Acknowledged copy of the instruction to the bank stating the account number debited. The third party should provide a Certificate (in original) obtained from the bank giving name, address and PAN (if available) of the person who has requested for the payment instrument. The said Certificate should be duly certified by the bank manager with his / her full signature, name, employee code, bank seal and contact number for an investment less than Rs.50,000/- 15

16 US INVESTORS A person who falls within the definition of the term U.S. Person under the Securities Act of 1933 of the United States, and corporations or other entities organized under the laws of the U.S. are not eligible to invest in the schemes and apply for subscription to the units of the schemes, except for lump sum subscription, systematic transactions and switch transactions requests received from Non-resident Indians/Persons of Indian origin who at the time of such investment, are present in India and submit a physical transaction request along with such documents as may be prescribed by ICICI Prudential Asset Management Company Limited (the AMC)/ICICI Prudential Trust Limited (the Trustee) from time to time. The AMC shall accept such investments subject to the applicable laws and such other terms and conditions as may be notified by the AMC/the Trustee. The investor shall be responsible for complying with all the applicable laws for such investments. The AMC reserves the right to put the transaction requests on hold/reject the transaction request/reverse allotted units, as the case may be, as and when identified by the AMC, which are not in compliance with the terms and conditions notified in this regard. U.S. Persons and persons of Canada will not be permitted to make any fresh purchases/additional purchases/switches/ SIPs in any Schemes of ICICI Prudential Mutual Fund (via internet or otherwise). However, existing investments will be allowed to be redeemed. In case the debit certificate is not provided, the AMC reserves the right to reject the application of the NRI investors. Frequently Asked Questions 1. Who can make an investment Investment can be made only by Non-resident Indians and Persons of Indian origin (Investors) residing in the United States of America ( US ) during their visit in India. A US person should be PHYSICALLY PRESENT in India to make a transaction. 2. What is the mode of accepting subscription from US persons Subscription shall be accepted ONLY IN OFFLINE MODE during their stay/visit in India for a temporary purpose or a business visit. 3. What if an US person wants to do an additional investment Such investor must be present in India for doing additional investment and must also provide a declaration as was submitted during the initial investment. In case of joint holding, the first holder is required to sign the transaction slip for additional investments along with declaration. 4. What are the kinds of transaction that can be accepted from US persons Only lumpsum/switch/sip transactions can be accepted from US persons. If the transaction is submitted through a Power of Attorney, the declaration has to be signed by the investor and not by the POA holder. 5. What are the additional documentation that a US person needs to provide for their investments An Investor needs to sign a declaration at the time of making investment. In case of joint holding, all the unitholders need to sign this declaration. Distributors/IFAs must submit application form for investment alongwith declaration from US persons for processing of documentation. The declaration has to be submitted in Original. 6. What if the applications are received at AMC branches or CAMS office All the applications received by the AMC/CAMS branches, without the declaration, will be rejected by CAMS. In case applications are received at CAMS office, the same shall be processed in ordinary course of business. In case the declaration is not received along with the application, the said transaction shall be rejected. 16

17 OTHER MODES FOR TRANSACTION Distributor/Investor can opt the below mentioned platforms for making transactions. MUTUAL FUND UTILITY (MFU) TRANSACTION MF Utility (MFU) is an innovative Shared Services initiative from the Mutual Fund industry under the aegis of Association of Mutual Funds in India (AMFI), which acts as a Transaction Aggregation Portal through which a Mutual Fund customer is enabled to transact in multiple schemes across Mutual Funds using a single form/payment. It provides browser based access to Mutual Fund customers, with connectivity to Registrars and Transfer Agents (RTA), Banks, Asset Management Companies (AMC), Payment Gateways (PG) and KYC Registration Agencies (KRAs) and enables online transaction submission convenience in multiple schemes across Mutual Funds through a single form/payment. MFU facilitates CAN (Common Account Number) registration for investors TRANSACTION THROUGH STOCK EXCHANGE Trading members of the Exchange who are ARN holders and who have passed the AMFI certification examination are permitted to execute the orders of their clients. The terminal on which the trading member executes the orders is termed as MFSS (Mutual Fund Service System) module. This new facility enables transactions (purchase/redemption) of units of Mutual Fund Schemes through the Stock Exchange infrastructure and is available on NSE and BSE. This electronic platform available at BSE is called Bombay Stock Exchange Platform for Allotment and Redemption of Mutual Funds (BSE STAR MF) and as Mutual Fund Services System (MFSS) with NSE. This platform provides an option to invest both in physical and demat form. DEMAT TRANSACTIONS A depository is an institution holding a pool of pre-verified shares held in electronic mode that offers efficient settlement of transactions. A Depository Participant (DP) is an intermediary between the investor and the depository. It is a financial organization like a bank, broker, financial institution, or custodian acting as an agent of the depository to make its services available to the investors. Each DP is assigned a unique identification number known as DP-ID. Investor can also convert physical records of investments into electronic records by filling a Demat Request Form along with the physical certificate is called dematerializing of securities. The conversion of units from electronic to physical form is called rematerialisation. Investor should contact DP for the same process. 17

18 DIGITAL PLATFORM - INVESTOR WEBSITE BASED PLATFORM - NEW INVESTOR Kindly visit our website, We have made your investment process simpler and easy by breaking it down into 6 simple steps. WEBSITE BASED PLATFORM - EXISTING INVESTOR INVEST NOW Who can avail this facility Resident Individual (mode of holding Single or Anyone or Survivor), Minor HUF Sole Proprietor Non Resident Indian (NRI) How can I register for this facility Simple 4-step procedure for Activation to get connected to investments 24x7. 1. Enter your folio no 2. Set user name 3. Set password 4. Verify through OTP QUICK INVEST No registration required Folio Number is mandatory. Lump sum purchase, SIP and Switch transaction can be placed. 18

19 CALL BASED PLATFORM - EXISTING INVESTOR CALL AND TRANSACT Simply contact on our customer care helplines (from MTNL/BSNL) and (Others) to get connected to the facility. Folio Number is mandatory. One Time Mandate (OTM) registration required Lump sum purchase, redemption and switch transaction can be placed. MOBILE BASED PLATFORM - NEW INVESTOR The below given IPRUTOUCH mobile application can be downloaded by giving a miss call on IPRUTOUCH No registration is required. If investor is not KYC compliant, he can comply with ekyc requirement and can invest upto Rs. 50,000/- per financial year per mutual fund. Set user name Set password After creation of username and password, Lumpsum purchase, redemption, SIP, STP and rollover can be placed MOBILE BASED PLATFORM - EXISTING INVESTOR IPRUTOUCH Login through username and password of INVEST NOW account or; Set user name, password and verify through OTP Purchase, redemption, switch, Rollover, SIP and STP transaction can be placed isave-iprumf isave-iprumf option for Quick withdrawal (IMPS) from ICICI Prudential Liquid Plan Withdraw upto Rs. 50,000/- or 90% of your available balance whichever is less. It is at PAN level and per day limit. SMS TO INVEST Mandate registration Form required SMS on to transact Lump sum purchase and redemption transaction can be placed. To Purchase, SMS PUR < SPACE > Amount < SPACE > Scheme code To Redeem, SMS RED < SPACE > Amount < SPACE > Scheme code For redemption of All units, SMS RED < SPACE > ALL < SPACE > Scheme code 19

20 NON FINANCIAL TRANSACTION CHANGE OF ADDRESS I. KYC Complied Folios/Investors: In case of change of address for KYC complied folios, the investors shall be required to submit the below stated documents to the designated intermediaries of the KYC Registration Agency: KYC Detail Change form Proof of new address (POA) Any other document the KYC Registration Agency may specify from time to time. II. KYC not Complied Folios/Investors: In case of change of address for KYC not complied folios, the investors shall be required to submit the below stated documents: Written request or transaction slip Proof of new address and, Proof of Identity (POI): Only PAN card copy, if PAN is updated in the folio. In case where PAN is not updated, copy of PAN card or the other POI as may be prescribed. However, it is advisable to these investors to complete the KYC process. CHANGE/UPDATION OF BANK MANDATE I. Change of Bank request Transaction slip duly filled or letter from the investor mentioning the bank account details Original of any one of the following documents or originals should be produced for verification or copy should be attested by the Bank: Cancelled original cheque of the new bank mandate with first unit holder name and bank account number printed on the face of the cheque Or; Attested bank account statement issued by the concerned bank (not older than 3 months) Or; Bank passbook with current entries not older than 3 months Or; Bank letter, on the letterhead of the bank duly signed by branch manager/authorized personnel stating the investor s bank account number, name of investor, account type, bank branch, MICR and IFSC code of the bank branch. (the letter should be not older than 3 months). II. Updation of Bank account details In case of folios/accounts where the bank details were not provided by the investor at the time of making investment. (old folios, when bank details were not mandatory) the investors shall be required to submit the below stated supporting documents to update the bank details: Transaction slip duly filled or letter from the investor mentioning the bank account details Original of any one of the following documents or originals should be produced for verification or copy should be attested by the Bank: Cancelled original cheque of the new bank mandate with first unit holder name and bank account number printed on the face of the cheque. Or Attested bank account statement issued by the concerned bank. (not older than 3 months) Or; Bank passbook with current entries not older than 3 months Or; Bank letter, on the letterhead of the bank duly signed by branch manager/authorized personnel stating the investor s bank account number, name of investor, account type, bank branch, MICR and IFSC code of the bank branch. (the letter should be not older than 3 months). 20

21 III. Multiple Bank Mandate Registration: Individuals/HuF can register upto 5 different bank accounts for a folio by using this form. Non-individuals can register upto 10 different bank accounts for a folio. The investors shall be required to submit the below stated supporting documents to add multiple bank details: Multiple Bank accounts Registration form duly filled from the investor mentioning the bank account details A cancelled cheque leaf for each of such banks accounts. Accounts not matching with such cheque leaf thereof will not be registered. If the bank account number on the cheque leaf is handwritten or investor name is not printed on the face of the cheque, bank account statement or pass book for last three months giving the name, address and the account number should be enclosed. If photocopies are submitted, investors must produce original for verification. CHANGE / UPDATION OF CONTACT DETAILS If your mobile number is already registered in your folio, you may submit an online request with us to add id is your folio or vice versa. If you wish to update contact details, please log on to our website and visit Update your contact details section in Customer Service module. In case, you have not registered both mobile number and id in your folio, please submit a duly signed written request at any of the customer service point. CONSOLIDATION OF FOLIOS Consolidation can be done for more than one folio. It is important that the following details should match across all the folios being consolidated. Holding pattern (sequence of the unit holder s name) Mode of holding Address Tax status and nominee details The investor has to submit a duly filled in and signed consolidation form or a written request for folio consolidation. LIEN REGISTRATION AND CANCELLATION Lien registration: Request letter from Investor clearly specifying the folio number, scheme, units and the person/ institution in whose favor the lien has to be marked. Consent letter from the person/institution in whose favor the lien has to be marked/ The letters should clearly mention whether the accretion dividend (if any) will be in paid to the investor (normal lien) or will be paid to the person/bank/institution in whose favour the lien is marked (dynamic lien) ASL of the constitution (in whose favor the lien is marked) Lien cancellation: Consent letter from the person/institution in whose favor the lien has to be removed. Request letter from Investor clearly specifying the folio number, scheme, units and the person/institution in whose favor the lien has to be removed. (Optional) ASL of the constitution. (Required if the authorized signatory has changed) 21

22 CHANGE IN TAX STATUS Request From Proprietary Firm to Company Documentation required Certified true copy of Memorandum & Articles of Association Board Resolution A request letter stamped and signed by all partners/ sole proprietors, as the case may be. FATCA, CRS and UBO Form Aadhaar Updation Form From NRI to Resident Affidavit/Banks Confirmation Letter Investor s request letter. FATCA Form Aadhaar Updation Form From Resident to NRI (Only if the source of investment bank account is an overseas account e.g. NRE/NRO/FCNR etc.) Effect Change of Companies/ Trust Effect Change in event of Amalgamation and Take over Affidavit/Banks Confirmation Letter Investor s request letter. FATCA Form Aadhaar Updation Form A certified true copy of New Incorporation Certificate issued by Registrar of Companies (RoC) giving effect to change in name A copy of letter submitted to tax authorities for change of name BR and ASL (post name change) PAN proof in the erstwhile name FATCA Form UBO Form Aadhaar Updation Form Amended certified true copy of Memorandum & Articles of Association New Board Resolution Certified copy of High Court order - confirms that the terms and conditions of amalgamation includes that the property/ assets/ investments of the transferor co. would be transferred to the transferee co. Xerox copy of receipt issued by ROC of filing of Form no filed within 30days of the order. Certified true copy of new Incorporation Certificate giving effect to the change of Name. Revised List of authorized signatories FATCA Form UBO Form Aadhaar Updation Form Change of KARTA under HUF Application for Transmission An attested copy of the death certificate of the Karta Proof of identification of the new karta Signature of the new karta verified by a bank. Attested PAN copy of the new karta Declaration cum indemnity by all the surviving members of the HUF as well as all others who are entitled to a share in the HUF property acknowledging and verifying that the new karta is appointed as karta of the HUF (indicating the name of the HUF) is authorized to hold and manage the units on their behalf. The documents that support the name under which the HUF carries on business, as the account title shall be registered as the same - Certified copy of the HUF Deed) NOC from co-parceners FATCA Form UBO Form Aadhaar Updation Form Note: PAN, KYC acknowledgement and FATCA required to be submitted, if not updated in folio. 22

23 CHANGE IN NAME Investor has actually changed his/her name: Duly filled and signed standalone form from the investor. Affidavit for name change as per AMC format. (Affidavit-Name Change) PAN in the new name. PAN in the old name (if not registered). Bank account details with the new name as per change of bank mandate format. Notarized copy of Notification in Official Gazette of India OR; Copy of advertisement given for name change in 2 newspaper, 1 one and 1 national daily Any official/legal document reflecting the name change and having registered address. Change of name consequent to marriage: Duly filled and signed standalone form from the investor. Notarized copy of the marriage certificate OR; Certified true copy of the state Gazette OR the original copy of the state gazette in which a declaration has been made to that effect. Change of name consequent to divorce: Duly filled and signed standalone form from the investor. Notarized copy of the divorce certificate or Certified true copy of the state Gazette OR the original copy of the state gazette in which a declaration has been made to that effect. Minor correction in the name: There could be a minor spelling in the name like spelling mistake and when it appears to be a genuine case should be considered for name change after doing a KYC and subject to submission of the following documents: Duly filled and signed standalone form from the investor. Self- attested PAN card copy Any Document with new /revised name having registered address eg. KYC acknowledgement letter with address, Passport copy, Election card copy, Aadhaar card copy, Utility bills copy, Driving license copy, Registered bank statement copy (All documents to attested in original) Major Correction in name: Duly filled and signed standalone form from the investor. Tally signature on Photo ID with signature in application form filled at the time of investment Original cancelled cheque copy from the investor with his/her name and account number clearly printed on the cheque. The name should match with the name change requested by the Investor. In absence of such a Cheque, an attestation from the bank manager on the letter head of the Bank whose mandate has been provided at the time of original investment, confirming the Investors Name, Bank branch, Account number and Signature. Photo ID with Signature i.e. PAN Card (If not already available), MAPIN Card, Passport, etc. Indemnity Bond duly signed by all the holders in that folio (ANNEXURE 1). In case of channel partners, indemnity to be modified accordingly. - For Amount (valuation) less than 10,000 - plain paper (should be notarized or bankers attestation is sufficient) - For Amount (valuation) more than 10,000/- Rs. 500 Stamp Paper (should be notarized) If the investor has multiple folios in his name and the mode of holding is Either or Survivor, and the investor is not the primary holder in all the folios, then the investor can submit a single indemnity bond for all the folios for correction of name. The same applies to joint holders in the folio. However, the investor will have to descriptively mention his folio, his name and the order of holding (1st /2nd /3rd holder) Name change of a Minor: In case of minor or major name correction and the investor being a minor, the documents will remain the same. The Indemnity bond will be submitted by the Parent/guardian. 23

24 UPDATION OF SIGNATURE Request for updation of new signature and attestation can be submitted from folio registered bank mandate, below given documents to be obtained:- Letter /Standalone form from investor requesting for updation of new signatur The signature of the unitholder needs to be attested from folio registered bank account. (Bank attestation will be in original and will include account number, name of Signatory, employee code, Designation (Branch Manager & above), Bank Full seal and Signature) Copy of photo identification (id) proof - PAN, Passport, Aadhaar card, driving license etc. (Photo id proof will be attested by bank/notary/amc designated person and also self-attested by the investor). Request for updation of new signature and attestation cannot be submitted from folio registered bank mandate, below given documents to be obtained:- Letter /Standalone form from the investor requesting updation of new signature. Request will include reason for not being able to submit attestation from folio registered bank mandate. Attestation from new bank of the investor or Affidavit on Rs 100/- stamp paper requesting for new signature with notary attestation. - (Notary attestation will be in original and will include notary registration number with full address, seal and signature of the notary) - (Bank attestation will be in original and will include account number, name of Signatory, employee code, Designation (Branch Manager & above), Bank Full seal and Signature) Copy of photo identification (id) proof, folio registered address proof e.g. PAN, Passport, Aadhaar card, driving license etc. and registered mobile/landline bill copy. (Photo id proof, address proof and the bill will be attested by bank/notary/amc designated person and also self-attested by the investor) MINOR ATTAINING MAJOR Duly filled and signed standalone form from the investor. New Bank mandate where account changed from minor to major, with original cancelled cheque wherein account holder name and account no is printed on the cheque (if cheque is not available, investor needs to submit the docs as change in bank mandate) Signature attestation of the major by guardian or a manager of a scheduled bank / Bank Certificate KYC acknowledgement of the major. In case of existing folios where date of birth is not available, date of birth proof is required to be submitted. FATCA Form Aadhaar Updation Form CHANGE IN GUARDIAN Duly filled and signed standalone form new guardian No Objection Letter (NoC) or Consent Letter from existing guardian or Court Order for new guardian, in case the existing guardian is alive. Notarized copy or attested copy of the Death Certificate of the deceased guardian, where applicable. The attestation may also be dome by a special executive magistrate, AMC authorised official or manager of a scheduled bank. The new guardian must be a natural guardian (i.e. father or mother) or a court appointed legal guardian. In case of natural guardian, AMC shall obtain a document evidencing the relationship. In case of court appointed legal guardian, supporting documentary evidence shall be obtained Bank attestation attesting the signature of the new guardian in a bank account of the minor where the new guardian is registered as the guardian. KYC of the new guardian. FATCA Form Aadhaar Updation Form 24

25 NOMINATION UPDATION/MODIFICATION Nomination Form duly signed by all the unit holder(s) irrespective of mode of holding, OR; Folio can have a maximum of 3 Nominees. Non-individuals including society, trust, body corporate, partnership firm, Karta of Hindu Undivided Family, holder of Power of Attorney cannot nominate. UPDATION OF AADHAAR ONLINE MODE: through AMC and CAMS website PHYSICAL MODE - Download specified form from CAMS/AMC website, fill and submit to the nearest CAMS/AMC Branches You may send the scanned images to camsadlink@camsonline.com CHANGE IN MODE OF HOLDING Duly filled and signed standalone form from all the holder/s of the folio Not applicable for Single mode of holding folios CHANGE OF BROKER CODE Duly filled and signed standalone form from the investor. FATCA DECLARATION Online Mode: through CAMS Website link - Physical Mode: - Download specified form from CAMS/AMC Website, fill and submit to the nearest CAMS/AMC Branches TRANSMISSION Transmission to surviving unit holders in case of death of one or more unitholders: Duly filled and signed form/letter from surviving unitholders to the Fund / AMC / RTA requesting for transmission of units Death Certificate in original or photocopy duly notarized or attested by gazette officer or a bank manager Bank Account Details of the new first unit holder as per Annexure 1 along with attestation by a bank branch manager and original cancelled cheque bearing the account details and account holders name. KYC of the surviving unit holders, if not already available and FATCA Aadhaar Updation Form Transmission to registered nominee/s in case of death of Sole or All unit holders: Duly filled and signed form/letter from claimant nominee/s to the Fund / AMC / RTA requesting for transmission of units. Death Certificate/s in original or photocopy duly notarized or attested by gazette officer or a bank manager. Bank Account Details of the new first unit holder as per Annexure 1 along with attestation by a bank branch manager and original cancelled cheque bearing the account details and account holders name. KYC of the nominee(s) and FATCA Aadhaar Updation Form 25

26 Transmission to claimant/s, where nominee is not registered, in case of death of Sole or All unit holders Duly filled and signed form/letter from claimant/s to the Fund / AMC / RTA requesting for transmission of units. Death Certificate/s in original or photocopy duly notarized or attested by gazette officer or a bank manager. Bank Account Details of the new first unit holder along with attestation by a bank branch manager and original cancelled cheque bearing the account details and account holders name. KYC / FATCA/CRS of the claimant/s. Aadhaar Updation Form Indemnity Bond from legal heir/s Individual Affidavits from legal heir/s If the transmission amount is below Rs.1,000,000* (Ten Lacs) - any appropriate document evidencing relationship of the claimant/s with the deceased unitholder/s. If the transmission amount is Rs.1,000,000* (Ten lacs) or more - Any one of the documents mentioned below: a. Notarized copy of Probated Will, OR b. Legal Heir Certificate or Succession Certificate or Claimant s Certificate issued by a competent court, OR c. Letter of Administration, in case of Intestate Succession. In case the claimant submits any one of 3 documents mentioned under a to c, then the Indemnity Bond(s) and Individual affidavit(s) from legal heir(s) as mentioned above would not be required, irrespective of the value of the investment*. Where the units are to be transmitted to a claimant who is a minor, requisite documents mentioned under 1 to 6, should be submitted and signed by the guardian of the minor. * The value of investment of the deceased unitholder/s in all folios across all the schemes of the Fund. Transmission in case of HUF, due to death of Karta: HUF, being a Hindu Undivided Family The property of the family is managed by the Karta and HUF does not come to an end in the event of death of the Karta. In such a case, the members of the HUF will appoint the new Karta who needs to submit following documents for transmission: Letter Requesting for change of Karta Death Certificate in original or photocopy duly notarized or attested by gazette officer or a bank manager, Duly certified Bank certificate stating that the signature and details of new Karta have been appended in the bank account of the HUF - Annexure I In case of bank mandate being furnished is a non-registered account, then the below stated additional information is required to be submitted. 1) In the Annexure 1-PAN details as updated in the bank records also needs to be confirmed. 2) The new karta will include a line in the request letter stating that Due to reasons, I am unable to provide to you the authentication of my signature by the Bank that is registered with you and therefore I am providing to you the authentication of my signature from bank, which is currently holding the bank account of HUF. KYC of the new Karta and KYC of HUF, if not already available. Aadhaar Updation Form Indemnity bond signed by all the surviving coparceners and new Karta on Rs.500 stamp paper- Annexure V. FATCA form and UBO form In case of no surviving co-parceners and the transmission amount is Rs 5 lacs (Five lakhs) or more OR where there is an objection from any surviving members of the HUF, transmission should be effected only on the basis of any of the following mandatory documents: a. Notarized copy of Settlement Deed, or b. Notarized copy of Deed of Partition, or c. Notarized copy of Decree of the relevant competent Court Note: All the related forms are readily available on our website 26

27 VALUE ADDED / SELF HELP SERVICES FOR YOUR INVESTORS ACCOUNT STATEMENT 1. If you already have id registered in a folio, please visit our website and visit Request for E-Statement section on the home page of our website and also the same is available under Customer Service module our website. 2. Call our customer care helplines (BSNL/MTNL lines) or (non MTNL/BSNL lines) to place a request for Account statement. After entering your folio number on the IVR (Interactive Voice Response), please press self-help option no. 2 to request for Account statement after entering your folio number or you can talk to our Customer Care Executive. 3. You can send an to enquiry@icicipruamc.com for request of Account statement mentioning the folio numbers and period for which you wish to receive Account statement. 4. Please visit our nearest Investor Service Centers and get the Account statement of your folio investments. 5. If you wish to receive the Account statement periodically on your registered id, you can call our customer care helpline and set desired frequency like Weekly, Fortnightly, Monthly, Quarterly, Half yearly, annually. You shall receive Account statements on your registered id at a desired frequency. VALUATION 1. If your mobile number is already registered in your folios, just give a missed call on from your registered mobile number and you shall receive free SMS for current valuation of investments. 2. To know your Portfolio Level balance in mobile registered folios, type BAL from your registered mobile number and send it to To know Folio Level Balance in mobile registered folios, please type FBAL <Folio Number> without check digit and send it to above number. Kindly note SMS charges will apply. 3. Please call our customer care helplines (BSNL/MTNL lines) or (non MTNL/BSNL lines) to know valuation of your investments. After entering your folio number on the IVR, please press self-help option no.3 to know account balance of your investments or you can talk to our Customer Care Executive 4. You can send an to enquiry@icicipruamc.com mentioning the folio numbers 5. You can visit our nearest Investor Service Centers and know current valuation of your investments. MEDICAL ADVANTAGE FEATURE What is Medical Advantage Feature (MAF)? Medical Advantage Feature (MAF) is the facility offered by ICICI Prudential Mutual Fund in association with Vidal Healthcare Services Pvt. Ltd.(Vidal Health). Through this facility investors can seamlessly use their investments in eligible designated scheme(s) of ICICI Prudential Mutual Fund to pay for hospitalization costs across India. This facility is available irrespective of health insurance status. How investors can avail benefits from this feature? Investors can follow the below mentioned steps to avail benefits from this feature: 1) Invest in eligible designated schemes of ICICI Prudential Mutual Fund with Medical Advantage Feature form (Fresh purchase with new folio, or additional purchase with existing folio). Read the Terms and Conditions of the feature. 2) Get the Medical Advantage Card on registered ID 3) Contact Vidal Health helpline when need for medical expenditure arises. The relevant contact details can be found at 4) Fill Medical Redemption Form (available at the point of care e.g. hospital) when need for medical expenditure arises 5) Hospital gives Vidal Health an estimate of expenses. (It is recommended that the investor calls up Vidal Health before going to the hospital) 6) Required units are redeemed to meet current expenses and some units are blocked in case of additional costs (As per hospital estimate) 7) If there are additional expenses, the remaining units will be redeemed. 8) Top up your ICICI Prudential Mutual Fund investments associated with Medical Advantage Feature for future medical needs, through additional investments. 27

28 DISTRIBUTOR SERVICES 1. Call our customer care helpline no for any broker related queries. 2. You can send an to in case of any broker related queries, brokerage statement etc. 3. If case you wish to receive Account statement of your clients/investor, please visit our website com and visit Request for E-Statement section for Distributor on the home page of our website 4. IPRUTOUCH Mobile application for distributors to carry out financial transactions of investor with investor consent, complete KYC requirements of investors with the help of Biometric KYC, latest markets news and updates etc. ONLINE EMPANELMENT - INDEPENDENT FINANCIAL ADVISOR (IFA) 1. IFA with tax status as Individual can avail the facility of Online Empanelment. 2. The online Empanelment can be done through IPRUTOUCH Mobile Application and our website 3. Mandatory fields for Online empanelment is mentioned below: ARN Number Name (As per KYD records) Pan Number (As per KYD records) Date of Birth (As per KYD records) id (As per KYD records) - Mobile no (As per KYD records) 4. Your bank details will be captured from AMFI Database. 5. Welcome kit will be sent for Empaneled Distributor. OFFLINE EMPANELMENT - ALL CATEGORY DISTRIBUTOR Sl. No. Documents Individual Companies Partnership Firm 1 Duly filled and signed Empanelment Form 2 Self Sertified ARN Card copy 3 PAN 4 Address Proof (Other than ARN Card Copy) 5 Original Cancell Cheque with pre-printed name and account number of the account holder 6 Recent Colour Photograph 7 KYD Acknowledgement 8 Due Diligent Questionair 9 Duly signed and stamped code of conduct 10 Partnership Deed 11 Board Resolution* 12 Authorized Signatory List 13 MOA or AOA* 14 Distribution Agreement** 15 Certificate of Registration * MOA / Board resolution should be authorizing to undertake the activities of distribution of mutual fund units. ** Distribution agreement is signed by the authorized signatory. Signatory should be as per the board resolution. 28

29 IMPORTANT UPDATE EMPLOYEE UNIQUE IDENTIFICATION NUMBER (EUIN) SEBI circular dated September 13, 2012 has directed mutual funds to capture the unique identity number (EUIN) of the employee/relationship manager/sales person of the distributor (Sales Person) interacting with the investor for the sale of mutual fund products in addition to the AMFI Registration Number (ARN) of the distributor. Distributor can provide either valid EUIN or investor declaration duly signed by investor only to process the transaction for brokerage payment. The period provided by AMFI to validate the transaction with EUIN is 30 days from the date of transaction date. DECLARATION OF SELF CERTIFICATIONS As per the AMFI regulations, the distributors need to submit the Declaration of Self Certifications to the AMC / RTAs on behalf of AMCs every year as per the format given by AMFI. The DSCs need to be submitted for the last financial year by 30th June of the current financial year. ARN RENEWAL No Gap in ARN renewal: Brokerage payment will be released seamlessly Gap of < or = 6 months Gap between ARN expiry & Renewal: If ARN is not renewed on or before expiry date, ARN holder will not be entitled for upfront/trail brokerage on business mobilised during the period when ARN is invalid i.e. from the date of expiry of ARN till the date of renewal of ARN. Gap of > 6 months between ARN expiry & Renewal: If distributor renews his ARN after 6 months, brokerage accrual on all assets prior to renewal will be forfeited. Upfront and trail commission on business done after the renewal of the ARN only will be considered for brokerage release. 29

30 TRANSACTION CHARGES SEBI has advised that Transaction charges of Rs. 150/- in case of new investor and Rs. 100/- in case of existing investor is allowed to be paid to ARN holders by the AMCs. With respect to SIP transaction a transaction charge of Rs. 100/- is payable in 4 equal installments starting from 2nd to the 5th installment. The total commitment of SIP or specific purchase transaction should be for Rs. 10,000/- and above. Further with effect from 1st December 2012 AMFI has introduced transaction charges at product level wherein the distributor can select different option for different product. Categorization of Distributors as Opt in and Opt out : Opt in An Opt In distributor is someone whose clients will be levied with transaction charges as described above for respective scheme class opted. Opt Out An Opt Out distributor is someone whose clients will not be levied any transaction charge as described above for respective scheme class not opted. As per the regulations, distributor will be paid transaction charge only once for multiple transactions of the same investor received in same scheme/same date. BROKERAGE PAYMENT PROCESS 1. Upfront Commission: The AMC endeavors to make upfront commission by 6th of every month 2. Trail Commission: The AMC endeavors to make trail commission by 6th of every month Kindly note above timelines will be followed subject to Self Declaration Form, EUIN validity, KYD, ARN details are appropriately updated at AMFI level and the same is also updated at AMC end. COMMUNICATION Communication to brokers after brokerage payment SMS is sent to all distributors whose mobile numbers are registered in system informing about release of payment statements are sent to the distributors whose ids are available & rest of the cases physical statements sent to distributors along with the covering letter Only summary statement is being sent to distributors who have availed for mail back services & belongs to ND & Bank Tier 1 Plus & Tier 1. 30

31 DIGITAL PLATFORM - DISTRIBUTOR WEBSITE BASED PLATFORM Kindly visit our website: DISTRIBUTOR CORNER No login required to initiate transaction Transaction for New Investor - Lump sum Purchase and SIP can be placed. Transaction for Existing Investor - Lump sum Purchase, SIP, Redemption, Switch, Rollover, Automatic Withdrawal Plan, Dividend Transfer Plan and Option change can be placed. IPRU PARTNER A Distributor may avail of any of the following services on accessing the Facility: (i) Sales Performance of their investments (ii) View/download their Client s Investments details & Portfolios (iii) Access to Market Information / View of IP-AMC (iv) Access to Sales Materials presented by IP-AMC for its products (v) Communicate electronically to the customer service & Sales channel ONLINE REGISTRATION STEP 1: Click on I Pru Partner option available on home page of STEP 2: Click on Register Tab STEP 3: Provide below mandatory details and complete the registration 31

32 OFFLINE REGISTRATION 32

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