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1 making equity release safe for you 04 Oct 2018 Thank you for visiting the Equity Release Council website; the list of Council members produced by your Find a Member search is shown on the following pages. Equity Release customers enjoy three levels of protection, encompassing a structured financial advice process, face-to-face legal advice and product safeguards set out in the Equity Release Council Rules and Guidance. All our members have agreed to abide by these Council rules and have signed up to the Statement of Principles which outline Council members will: Ensure that all their actions promote public confidence in equity release as a potential retirement solution Act at all times in utmost good faith Communicate high expectations for equity release outcomes in all their dealings Ensure conflicts of interest are managed fairly and reduced to the lowest practical level Exercise due skill, care and diligence in all that they do and uphold the standards set out by their professional bodies at all times Always act with the best interests of their clients being paramount, treating customers fairly in all their actions If you are considering taking out an equity release plan, you should firstly speak to a financial adviser who is qualified and knowledgeable in equity release. This is a key step that is central to the process of considering, evaluating and entering a contract in equity release. There are two main advice options available to you, face to face and telephone advice, both aimed at protecting the interests of the customer leading to the most appropriate and correct solution for each individual enquiry. If via your discussions with your financial adviser, you go on to choose an equity release plan from a Lender (also known as a Provider) who are also members of the Council, you will have the right to use a legal adviser of your choice. Using a legal adviser who is also a member of the Council will also mean that your case is dealt with by someone who is familiar with modern equity release products and who will act in your interests to ensure you fully understand the risks and benefits of the plan you have chosen. The Equity Release Council puts in place these safeguards for consumers to ensure that you can have confidence in Equity Release Council members and their products and services. There is a vast array of products now available to suit many variable requirements you may have as a consumer. The Equity Release Council recognises this spread of product features but has a specific set of product standards it endorses and Provider members may only indicate that a product meets the Equity Release Council standards if that product meets all the product standards. If an equity release product is offered that does not meet all the product standards the product provider must state prominently in their literature in what areas the product does not meet the standards and must give an illustration of the types of benefits and the risks this may pose to a borrower. The standards include elements such as the right to remain in your own home for the rest of your lives or until you enter long-term care or pass away, and the no negative equity guarantee means that no matter what happens to the housing market, you will never owe more than the value of your home. Full details of Principles and Rules are available at If you need any further information us on info@equityreleasecouncil.com or call us on and we will be pleased to help you. (All calls are charged at local rate). Kind regards Donna Bathgate Chief Operating Officer

2 Providers 13 providers found. Company name HODGE LIFETIME Doing the right thing is what Hodge Lifetime aim to do in all areas of our business it guides our decisions. Address One Central Square, Cardiff, CF10 1FS, Tel: PURE RETIREMENT Innovative new provider of equity release plans specialise in offering value-for-money solutions to help customers unlock financial freedom. NATIONWIDE BUILDING SOCIETY Nationwide is the world's largest building society and a top-three provider of savings and mortgages in the UK with around 15 million members. ONEFAMILY LIFETIME MORTGAGES LTD Ground breaking new provider of Lifetime Mortgages. Our aim is to provide a unique service to help customers enhance their quality of life. RESPONSIBLE LENDING Leveraging technology to provide innovative propositions for customers, financial advisers and funders. LV Award winning products and a team specialising in equity release making sure your application goes smoothly. RETIREMENT BRIDGE GROUP A Group of Companies who provide, manage and own Home Reversion Plans. MORE 2 LIFE more 2 life are specialists in providing flexible lending solutions for the over 55s, in or approaching retirement. RETIREMENT PLUS Home reversion equity release plans provider to homeowners aged 65 and over, not currently taking on new customers. JUST An award-winning specialist UK financial services company created by the merger of Just Retirement Group and Partnership Assurance Group Century Way,, Thorpe Park,, Leeds, LS15 8ZB, Tel: Nationwide House, Piper's Way, Swindon, SN38 1NW, Tel: th Floor, 10 Dean Farrar Street, London, SW1H 0DX, Tel: Princess Court, Princess Street, Plymouth, Devon, PL1 2EX, Tel: Pease House, Tilehurst Street, Hitchin, SG5 2DX, Tel: rd Floor, Cross House, Newcastle Upon Tyne, NE1 4XX, Tel: Baines House, 4 Midgery Court, Fulwood, Preston, PR2 9ZH, Tel: Newcombe House, 45 Notting Hill Gate, London, W11 3LQ, Tel: Vale House, Roebuck Close, Reigate, Surrey, RH2 7RU, Tel:

3 LEGAL AND GENERAL HOME FINANCE L&G specialises in retirement with L&G Home Finance Limited having a history of offering award winning equity release products. PO Box 17225, Solihull, B91 9US, Tel: CANADA LIFE Award-winning retirement solutions designed to suit a wide range of needs. Industryleading value,financial strength and exceptional service. 110 Cannon Street, London, EC4N 6EU, Tel: AVIVA An award winning equity release provider, we ve helped more than 200,000 customers unlock over 7 billion from their homes. PO Box 520, Surrey Street, Norwich, NR1 3WG, Tel: Copyright All Rights Reserved SHIP 2018 Equity Release Council

4 The Old Rectory

5 Church Lane

6 , Thornby, Northants, NN6 8SNT: , Equity Release Council is a company registered in No match for REGLOCALE in sites with number T:

making equity release safe for you

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