FSP Prestige Plus Supplementary Information and Financial Services Guide

Transcription

1 FSP Prestige Plus Supplementary Information and Financial Services Guide Issued 26 November 2012 Issued by Oasis Fund Management Limited ABN AFSL as Operator of FSP Prestige Plus. About this Supplementary Information and Financial Services Guide This Second Supplementary Information and Financial Services Guide (Second SIFSG) is to be read in conjunction with the First Supplementary Information and Financial Services Guide issued on the 15 March 2012 (First SIFSG) and the Information and Financial Services Guide issued on 18 April 2011 (IFSG) for FSP Prestige Plus. From 26 November 2012, the Information and Financial Services Guide for FSP Prestige Plus comprises: the IFSG the First SIFSG, and this Second SIFSG. Purpose of this Second SIFSG The purpose of this Second SIFSG is to include disclosure in relation to: a decrease of the online brokerage fee introduction of adviser assisted withdrawals update of initial investment details an updated Application form, and an updated Direct Debit Request form. We re ready to implement your investment instructions keeping you in control of your investment portfolio. Choose from a diverse range of investments which enables you to access: a range of asset classes to spread risk investments at wholesale prices managed investment options, ASX securities, unlisted property trusts, term deposits and more. A great vehicle for SMSF trustees where convenience and control of core investments is important. This product is issued by: Oasis Fund Management Limited ABN AFSL Kent Street Sydney NSW 2000 as Operator of FSP Prestige Plus FSP Prestige Plus Information and Financial Services Guide Issued 18 April 2011 We ve got two chairs waiting one for you and one for your adviser. Correspondence: FSP Prestige Plus Locked Bag 1000 Wollongong DC NSW 2500 Phone: Fax: (02) FSPCustomerCare@onepath.com.au 1

2 (a) Page 7 The table row titled Brokerage is deleted and replaced with: Brokerage (b) Page 8 Under the section titled The five steps to investing with FSP Prestige Plus the fourth step is deleted and replaced with: 4. Arrange your initial investment Attach a cheque for the amount of your initial investment, with the cheque made payable to FSP Prestige Plus and crossed Not negotiable. Initial investments can also be made by BPAY, but can only be made once your FSP Prestige Plus account has been established by the Operator and your account information has been provided. (c) Page 15 Under the section titled Investing in listed securities the first bullet point is deleted and replaced with: Online Broker the Operator will trade as principal with the Online Broker according to instructions given by your adviser. The cost is 0.10% of the trade value, with a minimum charge of $29.00 per trade. (d) Page 18 When trading via the Online Broker, brokerage will be charged at the rate 0.10% of the value of the transaction with a minimum charge of $29.00 per trade. Where an external broker is used, a settlement fee of $20.50 per contract note is charged in addition to the negotiated brokerage applied via the external broker service. The section titled Adviser authority to transact is deleted and replaced with: If you wish to do so, you can also establish an authority for your adviser to make partial withdrawals to your bank account on your behalf. To establish this authority you will need to complete an Adviser Withdrawal Authority form. Once the authority has been accepted by the Operator your adviser will be able to make partial withdrawals using the Withdrawal form. These withdrawals can only be paid to the bank account that you have nominated. Your consent will not be sought before an investment transaction occurs or where authority has been provided, for an adviser assisted withdrawal. In providing this authority to your adviser, you agree not to hold the Operator responsible in any way for any transactions entered into by your adviser on your behalf. (e) Page 19 Under the section Switch and reweight, the third paragraph is deleted. (f) Page 21 After the section titled Making withdrawals insert the new section Adviser assisted withdrawals as follows: Adviser assisted withdrawals Authorisation can be provided to your adviser to make partial withdrawals from your account. To establish this authority you will need to complete an Adviser Withdrawal Authority form, available from your adviser, online or by contacting FSP Customer Care. Once this authority has been lodged and accepted by the Operator your adviser will be able to make partial withdrawals. Your first adviser assisted withdrawal can only be made 21 days after the receipt and acceptance of the Adviser Withdrawal Authority from. These withdrawals can only be paid into a bank account that is nominated by you and is linked to your FSP Prestige Plus account. To make withdrawals your adviser will need to complete the Withdrawal form, available online or by contacting FSP Customer Care. (g) Page 29 Adviser authority to transact It is important to note that by becoming an investor in FSP Prestige Plus, you authorise your adviser to submit instructions to the Operator or to brokers relating to purchases and sales of investments in respect of your interest in FSP Prestige Plus. This authority includes the ability to submit investment instructions to the Online Broker to undertake purchases and sales of listed securities on behalf of the Operator according to your instructions and submitting instructions to the Operator in relation to the purchase and sale of managed investments. In carrying out this activity, your adviser will be acting as your agent. The Operator will act on your adviser s instructions. Under the section titled Listed security transaction costs the first bullet point is deleted and replaced with: Online Broker the Operator will trade as principal with the Online Broker according to instructions given by your adviser. The cost is 0.10% of the trade value, with a minimum charge of $29.00 per trade. (h) Page 49 Delete the form titled Direct Debit Request and replace with the attached Direct Debit Request form, updated 26 November 2012 (page 13 of this Second SIFSG). 2

3 (i) Page 4 of the First SIFSG section (h) page 45 This section is deleted. (j) First SIFSG Application form Delete the form titled Application and replace with the attached Application form, updated 26 November 2012 (page 5 of this Second SIFSG). 3

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5 FSP Prestige Plus Supplementary Information and Financial Services Guide Issued 15 March 2012 Issued by Oasis Fund Management Limited ABN , AFSL as Operator of FSP Prestige Plus. About this Supplementary Information and Financial Services Guide This Supplementary Information and Financial Services Guide (SIFSG) is to be read in conjunction with the Information and Financial Services Guide issued on 18 April 2011 (IFSG) for FSP Prestige Plus. From 15 March 2012, the Information and Financial Services Guide for FSP Prestige Plus comprises: the IFSG, and this SIFSG. Purpose of this SIFSG The purpose of this SIFSG is to disclose: the decrease in the amount of the Administration fee the increase in the range for the Ongoing Adviser Service fee, as agreed between yourself and your adviser the introduction of a Member fee the introduction of an associated account administration fee discount, and an updated Application form. We re ready to implement your investment instructions keeping you in control of your investment portfolio. Choose from a diverse range of investments which enables you to access: a range of asset classes to spread risk investments at wholesale prices managed investment options, ASX securities, unlisted property trusts, term deposits and more. A great vehicle for SMSF trustees where convenience and control of core investments is important. FSP Prestige Plus Information and Financial Services Guide Issued 18 April 2011 We ve got two chairs waiting one for you and one for your adviser. This product is issued by: Oasis Fund Management Limited ABN AFSL Kent Street Sydney NSW 2000 as Operator of FSP Prestige Plus Correspondence: FSP Prestige Plus Locked Bag 1000 Wollongong DC NSW 2500 Phone: Fax: (02) FSPCustomerCare@onepath.com.au 1

6 (a) Page 6 The table row titled Initial investment is to be deleted and replaced as follows: Initial investment No minimum. (b) Page 7 The table row titled Administration fee is to be deleted and replaced as follows: Administration fee Account balance Fee p.a. First $100, % Next $150, % Next $250, % Next $250, % Amount over $750, % A minimum Administration fee of $11.58 per half month ($ p.a.) applies if your account balance is below $40,000. Insert a new table row titled Member fee below the table row titled Administration fee as follows: Member fee A member fee of $79.92 p.a. applies. The table row titled Ongoing Adviser Service fee is to be deleted and replaced as follows: Ongoing Adviser Service fee Up to 2.20% p.a. (inclusive of GST), of your account balance. Where FSP Prestige Plus is entitled to claim a RITC we may pass the benefit of a RITC to you. If the benefit of a RITC is passed to you the actual amount of the Adviser Service fee charged to your account will be up to 2.05% p.a. Please note there will be a timing difference between the time an Adviser Service fee is deducted from your account and the crediting, if any, of a RITC to your account. The Adviser Service fee amount of 2.20% p.a. shown in the Adviser remuneration section (on page 28) shows the total amount paid to the adviser which is inclusive of GST. This fee is negotiable with your adviser and will be deducted half-monthly from your Cash Account. (c) Page 25 The section titled Administration fee is to be deleted and replaced as follows: The fees and costs for managing your investment. Administration fee 3 The fee to cover the general administration of FSP Prestige Plus. Account balance Fee p.a. First $100, % Next $150, % Next $250, % Next $250, % Amount over $750, % For example, if your balance is $50,000, you will pay $ as an Administration fee. A minimum Administration fee of $11.58 per half month ($ p.a.) applies if your account balance is below $40,000. PLUS This fee is calculated as an annual percentage of the value of your account balance at the time it is deducted from your Cash Account. This fee is deducted half monthly from your Cash Account. 2

7 (c) Page 25 (continued) The section titled Member fee is to be deleted and replaced as follows: Member fee 3 The fee to cover account keeping costs. $79.92 p.a. PLUS This fee is deducted from your account in advance as follows: Upon Joining FSP Prestige Plus On a pro rata basis calculated on the remaining days until the next 30 September. Whilst investing with FSP Prestige Plus Annually on 30 September. Upon leaving FSP Prestige Plus This fee is not refunded when you leave FSP Prestige Plus. (d) Page 27 The table is to be deleted and replaced as follows: EXAMPLE The balanced investment option* Deposit fee % Balance of $50,000 with total contributions of $5,000 during the year** For every $5,000 you put in, you will be charged between $0 and $205. PLUS Management costs 1.645% *** + Member fee of $79.92 AND for the first $50,000 you have in the Fund, you will be charged $ each year plus a $79.92 Member fee EQUALS Cost of FSP Prestige Plus If you put in $5,000 during a year and your balance was $50,000, then for that year you will be charged fees from: $ to $1, What it costs you will depend on the investment option you choose and the fees you negotiate with your adviser. The third asterisk point is to be deleted and replaced as follows: *** Based on the actual management costs (0.95% p.a.) and the Administration fee (0.6950% p.a.) at the time of issue of this PDS. 3

8 (e) Page 28 (f) Page 29 The section titled Administration fee, is to be deleted and replaced as follows: Administration fee Administration fees apply to your account as set out on page 25. These fees are calculated as a percentage of your account balance. A minimum Administration fee of $11.58 per half month ($ p.a.) applies if your account balance is below $40,000. Under the heading Adviser remuneration, the bullet point titled Ongoing Adviser Service fee is to be deleted and replaced as follows: Ongoing Adviser Service fee you may agree with your adviser to an Ongoing Adviser Service fee of up to 2.20% p.a. (inclusive of GST). If FSP Prestige Plus is entitled to claim a RITC we may pass the benefit of a RITC to you. If a RITC is credited to your account, the actual amount of the Ongoing Adviser Service fee that will be charged to your account will be up to 2.05% p.a. This amount represents an Ongoing Adviser Service fee of up to 2.05% p.a. inclusive of GST less the applicable RITC. Please note there will be a timing difference between the time an Ongoing Adviser Service fee is deducted from your account and the crediting of any available RITC to your account. This fee is negotiable with your adviser and if applicable, will be deducted half monthly from your Cash Account. Below the section titled Other fee related issues, the following section is to be inserted: Associated account administration fee discount Family groups (parents, children and grandparents of the same family) and related entities (family trust and Self Managed Super Fund) at the Operator s discretion and approval will be able to apply for a family discount. This will require at least two or more accounts held by two family members or a family member and a related entity with a minimum combined account value of $400,000. They will be able to reduce their Administration fee by 20% by completing the Associated Account Administration Fee form. Accounts that are below the minimum administration fee requirement will have the minimum fee waived and the standard percentage will apply to their account balance. The discount will apply to a maximum of four grouped accounts. (g) Page 30 The section titled FSP Group Pty Limited, is to be deleted and replaced as follows: FSP Group Pty Limited The Operator will pay FSP Group Pty Limited a portion of the Administration fee and Member fee. This payment does not represent an additional cost to you. (h) Page 45 (Application form) In Step 12, the section titled Adviser Service fee is to be deleted and replaced as follows: Adviser service fee (The maximum Adviser service fee that can be charged is up to 2.20% p.a. or a flat dollar amount equivalent to 2.20% p.a. of the member s account balance.) % $ Percentage amount* including GST OR Flat dollar amount* including GST (0 2.20% p.a.) (up to an amount equivalent to 2.20%) 4

9 We re ready to implement your investment instructions keeping you in control of your investment portfolio. Choose from a diverse range of investments which enables you to access: a range of asset classes to spread risk investments at wholesale prices managed investment options, ASX securities, unlisted property trusts, term deposits and more. A great vehicle for SMSF trustees where convenience and control of core investments is important. FSP Prestige Plus Information and Financial Services Guide Issued 18 April 2011 We ve got two chairs waiting one for you and one for your adviser. This product is issued by: Oasis Fund Management Limited ABN AFSL Kent Street Sydney NSW 2000 as Operator of FSP Prestige Plus Correspondence: FSP Prestige Plus Locked Bag 1000 Wollongong DC NSW 2500 Phone: Fax: (02) FSPCustomerCare@onepath.com.au

10 About this Information and Financial Services Guide Information and Financial Services Guide (Guide) for FSP Prestige Plus This Guide describes the main features, benefits, costs and risks of investing through FSP Prestige Plus. FSP Prestige Plus is an investor directed portfolio service (IDPS) as that term is defined in Class Order 02/294 and Regulatory Guide 148 (RG 148) issued by the Australian Securities and Investments Commission (ASIC). Generally an IDPS is an investment and reporting service, through which you may make an indirect investment. This Guide also incorporates the Financial Services Guide (FSG). The purpose of this Guide is to provide you with information associated with investing through FSP Prestige Plus. In particular this Guide is designed to assist you in deciding whether to use the services offered under FSP Prestige Plus. This Guide also contains specific information about the remuneration that may be paid to the operator of FSP Prestige Plus and other relevant persons as well as information about the complaints resolution procedures in place. This Guide is deemed to contain the provisions specified in paragraph 2 of the IDPS Class Order. To the extent a provision of this Guide is inconsistent with the IDPS Class Order, that provision must be read down or severed. Oasis Fund Management Limited (OFM) ABN AFSL is the Operator of FSP Prestige Plus and is the issuer of this Guide. Oasis Fund Management Limited (Operator) is the legal entity that operates FSP Prestige Plus. The terms Operator, we, us and our in this Guide refer to Oasis Fund Management Limited. The terms investor, you and your refer to the investor using FSP Prestige Plus. An investment in FSP Prestige Plus does not represent an investment with, or liability of OFM. You should carefully read through this Guide and the relevant disclosure document for the underlying products before choosing to invest through FSP Prestige Plus. Both this Guide and the relevant disclosure documents are available on request from your financial adviser, or may be obtained from (follow the link to MoneyOne investor access ) at no additional cost to you. OFM does not guarantee the repayment of capital or the growth in value or performance or return on any asset acquired using FSP Prestige Plus. In the event of any material occurrence that results in the information contained in this Guide becoming false or misleading, the Operator will withdraw, replace or amend this Guide. Amendments will be made by issuing a supplementary guide. Interests to which this Guide relates will only be issued to a personal investor on receipt of a completed Application form issued together with this Guide. Obtaining advice before investing If you require information or advice about your specific financial needs and objectives we recommend you consult your adviser. Your adviser The term adviser refers to either a financial services licensee or an authorised representative of a financial services licensee. In relation to FSP Prestige Plus, you may use the services of a professional adviser to provide: initial and ongoing advice and guidance education and financial planning services. If you require assistance with your FSP Prestige Plus account, you should consult your adviser. Your adviser may receive payment for providing these services. The amount they receive is included in certain fees charged to your account. If you need more information You can obtain further information about FSP Prestige Plus and the Operator by contacting FSP Customer Care on or by writing to the Operator at the correspondence address shown on the inside back cover. Important notice Investments in FSP Prestige Plus are subject to investment risk. The level of this risk is dependent on the investments you have chosen. Other risks include potential delays in processing withdrawals, reduction in your investments and potential loss of retirement income. The inclusion of an investment in FSP Prestige Plus s menu is not a recommendation or advice by the Operator. The invitation to invest through FSP Prestige Plus is only available to persons receiving this Guide in Australia. The issuer is not bound to accept an application to invest through FSP Prestige Plus. Disclaimer: Oasis Fund Management Limited (ABN , AFSL ) (OFM) is the Operator and issuer of this product. The issuer is a wholly owned subsidiary of Australia and New Zealand Banking Group Limited (ABN ) (ANZ). ANZ is an authorised deposit taking institution (Bank) under the Banking Act Although OFM is owned by ANZ it is not a Bank. Except as described in this Financial Services Guide (FSG), an investment in this product is not a deposit or other liability of ANZ or its related group companies and none of them stands behind or guarantees the issuer or the capital or performance of the investment. This material is current as at the issue date on the front cover but is subject to change. Updated information will be available free of charge by calling FSP Customer Care. Any worked dollar examples are for illustrative purposes only. OFM reserves the right to change matters which are the subject of representations. This FSG contains general information only, has been prepared without taking into account your objectives, financial situation or needs and may not be reproduced without the issuer s prior written permission. OFM recommends you read the terms and conditions of MoneyOne Online available at or by calling FSP Customer Care. MoneyOne is a registered trade mark of moneyone.com.au Limited (ACN ). Past performance is not indicative of future performance. The issuer does not promise any rate of return or that there will be no capital loss or taxation consequences from investment.

11 Contents Introducing FSP Prestige Plus 2 Building a solid financial structure 3 Your guide to FSP Prestige Plus 5 Key features at a glance 6 Setting up your account 8 Your Cash Account 10 Choosing your investments 12 A range of investment choices 12 Your investment strategy 12 Investment performance 12 Risk and return 12 Risk factors 13 Diversifying to reduce risk 13 Investing in managed investments 13 Investing in listed securities 15 Investing in term deposits 16 Investing in unlisted property trust investments 16 Illiquid/frozen investments 17 Cash Management Accounts (CMA) and Cash Management Trusts (CMT) 17 Managing your account 18 Adviser authority to transact 18 How your account balance is calculated 18 Minimum investment requirements 18 Investment earnings interest distributions and dividends 18 Switch and reweight 19 Automatic rebalancing 19 Dollar Cost Averaging 20 Margin lending 21 External Assets and Liabilities Facility 21 Making withdrawals 21 Regular withdrawal facility 21 Account information and communications 22 Fees and other costs 23 Additional explanation of fees and costs 28 Taxation 31 Important additional information 33 Useful terms in plain English 36 Application form instructions 40 Application form 41 Directory Inside back cover A Financial Services Guide (FSG) is a document issued by a financial services entity that is providing a financial service to retail clients. The purpose of a FSG is to disclose information to clients that will assist them in deciding whether to use any of the services offered in the Guide. This includes information about who provides the service, remuneration that may be paid to the entity and other relevant persons in relation to the services offered and information on how complaints against the financial services entity are dealt with. In this document, the Information and Financial Services Guide are contained in the one document. A client may also receive a Statement of Advice (SOA) and a Product Disclosure Statement (PDS). A SOA is provided by an adviser who provides personal advice to a retail client. It contains information about the personal advice so that a retail client can make an informed decision about whether to act upon that advice. A PDS is a document provided by the issuer of a financial product to a retail client that contains sufficient information to make an informed decision about whether to purchase a financial product. It contains information about the fees payable, risks, benefits and significant characteristics of a financial product. 1

12 Introducing FSP Prestige Plus FSP Prestige Plus is an Investor Directed Portfolio Service (IDPS). An IDPS may also be referred to as a wrap account. FSP Prestige Plus provides you with tools that enable you and your adviser to build a solid financial structure to help achieve your financial goals. FSP Prestige Plus allows you to: gain access to a broad range of investments in wholesale managed investments that are not normally accessible to investors directly gain access to a selected range of retail managed investments (generally at a lower Indirect Cost Ratio (ICR) than is charged to retail investors) invest in all CHESS eligible ASX listed securities make investments and withdrawals when you choose receive written confirmation of your investments and withdrawals receive quarterly information about all of your investments in a single report receive consolidated information annually to assist you in preparing your tax return receive investment information and account balances at any time via our website (follow the link to MoneyOne investor access ) or by phone or from FSP Customer Care upon request. By providing the right tools, FSP Prestige Plus significantly reduces the time and effort you need to spend on administering and monitoring your investments, allowing you and your adviser to spend more time on developing and implementing an appropriate advice strategy to help you realise your personal goals and objectives. Ease of management FSP Prestige Plus offers access to a broad range of investments under a single reporting structure. This allows you and your adviser to easily review your investments at any stage. Subject to minimum investment requirements, you will have full flexibility to move your investments as circumstances change. Importantly, all reporting, including taxation reporting, is provided on a consolidated basis. Security and control The security of your investment in FSP Prestige Plus is enhanced due to the separation of roles between: who is authorised to issue instructions concerning your investments (your adviser) who administers and reports on your investments (the Operator, with the Administrator s assistance) who holds custody of your investments (the Custodian), and who audits FSP Prestige Plus (the Auditor). Communication and reporting FSP Prestige Plus provides you and your adviser with regular reporting tools to review your investment strategy so that you can see if your financial structure continues to match your plans. These reports keep you informed about the value of your investments and other relevant details, such as investment performance and asset allocation. They also provide records of transactions involving your investments. Tax reports are also provided, which show the amount and type of income you have received from your investments to assist you in preparing your tax returns. The Operator s role Oasis Fund Management Limited (OFM), ABN , is the legal entity (Operator) operating FSP Prestige Plus. The Operator must, among other things, act honestly and with reasonable care and diligence. In particular, the Operator is authorised to provide general financial product advice and deal in financial products for investors in FSP Prestige Plus. 2

13 Building a solid financial structure YOU FSP PRESTIGE PLUS YOUR ADVISER You set the goals and are the beneficial owner of the investments. FSP Prestige Plus provides the tools to help build a solid financial structure. Your adviser helps you to plan your financial structure and reach your goals. Imagine that your investments are like a house. Many people strive to build and pay for a house so that it can provide protection and comfort for themselves and those close to them. In a similar way, people strive to save and accumulate assets to provide financial security. While many people have a goal of reaching financial security, they often find that they need assistance in achieving their goals. This is why it is important to have the assistance of a professional adviser who can help you design the financial structure that will realise your goals and also help you choose the most appropriate tools with which to build it. In order to build your financial structure, you need the right tools. FSP Prestige Plus is designed to provide the tools that you and your adviser require. It does this by putting into the hands of you and your adviser a range of administration and reporting tools that give you control over the construction and monitoring of your investments. It also gives you access to a wide range of investments that provide the materials with which to build your financial structure. FSP Prestige Plus allows you to easily manage and guide your financial structure as it grows from the drawing board of your financial plan to reality, by taking away much of the hard work. This leaves you more time to enjoy achieving your financial goals. In planning a financial structure to achieve your financial goals, your adviser will ensure that it is designed properly, with investments that provide a solid foundation and furnish it with a level of risk and return that you are comfortable with. Your adviser will construct a financial structure that can assist your investments in enduring the financial storms that occasionally blow through investment markets. 3

14 Investing through FSP Prestige Plus versus investing directly The table below explains the key differences between investing in managed investments and listed securities through FSP Prestige Plus and investing in managed investments and listed securities directly. Investing through FSP Prestige Plus Most managed investments are available on a wholesale basis with generally lower fees than on a retail basis. You receive a consolidated report with information about your investments and transactions. Distributions and income from your managed investments, and dividends from your listed securities, may be paid to your Cash Account or re-invested. Investment income paid to your Cash Account can then be paid to a nominated bank account. You pay no entry and exit fees when you switch between managed investments (refer to Netting of investments on page 30). Your managed investments and listed securities are held in the Custodian s name, but you retain full beneficial ownership. Time to complete purchases and sales of managed investments is dependent on our procedures and those of the underlying investment managers. For listed securities this is dependent on you and your adviser. Notices and other communications from investment managers or listed companies are not sent directly to you. Consolidated information is provided to you by the Operator. There are charges for using FSP Prestige Plus. You only need to complete one application. You can rebalance the managed investments portion of your portfolio with one instruction. You have access to participation in corporate actions via your adviser, but generally do not have corporate action voting rights in relation to listed security holdings. Investing directly You normally only have access to retail managed investments with generally higher fees. You receive reports from different investment managers and share registries about your investments and transactions. Distributions and income from your managed investments and dividends from listed securities are paid to you separately from each of your investments, or can be re-invested. You may have to pay entry and exit fees when you switch between managed investments. Your managed investments and listed securities are held in your name and you have full beneficial ownership. Time to complete purchases and sales of managed investments is dependent on the procedures of the investment managers. For listed securities this is dependent on you. You receive notices and other communications directly from each investment manager or listed company. There are no additional charges, however managed investment fees may be higher when investing directly. You must complete applications for each investment. You must instruct each investment manager separately to rebalance your portfolio. You have corporate action voting rights in relation to listed security holdings. 4

15 Your guide to FSP Prestige Plus You Your adviser FSP Prestige Plus Administrator Oasis Fund Management Limited (Operator) Online Broker Custodian Auditor The Administrator The Operator outsources the administration of FSP Prestige Plus to Oasis Asset Management Limited (ABN ). The Operator is a 100% owned subsidiary of Oasis Asset Management Limited. Oasis Asset Management Limited performs the administration function under an agreement between Oasis Asset Management Limited and the Operator. Oasis Asset Management Limited is a wholly-owned subsidiary of OnePath Australia Limited, as is the FSP Group. OnePath Australia Limited operates as ANZ s Australian specialist wealth management and protection business. ANZ is one of Australia s largest companies and is among the top 50 banks in the world. ANZ has operations in 32 countries and has more than 40,000 staff servicing eight million customers* globally. * Includes two million customers from the recently acquired RBS Asia Business. The Auditor KPMG are the auditors of FSP Prestige Plus. KPMG is one of the world s leading professional services firms with over 135,000 people worldwide and provide audit, tax and advisory services in around 140 countries. In Australia, KPMG operates nationally across 13 offices with over 4,500 people. The Online Broker JDV Limited (JDV), ABN , has been appointed as the Online Broker for FSP Prestige Plus. When you wish to buy or sell financial products listed on the ASX as part of your investment in FSP Prestige Plus, the Operator trades as principal with JDV. JDV is a leading provider of online broking services in the Australian market and is a wholly owned and non-guaranteed subsidiary of the Commonwealth Bank of Australia. The Custodian The Operator has appointed HSBC Bank Australia Limited (HSBC), ABN , AFSL , as the independent custodian of FSP Prestige Plus. 5

16 Key features at a glance Suitable for... (see page 8) FSP Prestige Plus is suitable for a wide range of investors. Individuals* Superannuation funds including self-managed superannuation funds Joint applicants* Executors Companies Unincorporated bodies and clubs Partnerships Incorporated associations Trusts * natural persons 18 years of age and over Investment minimums (see page 8) Initial investment Additional investments Regular monthly investments Deposit methods (see page 9) You can choose from four convenient methods to contribute to your account: No minimum. However, an overall minimum investment of $25,000 is recommended. No minimum. No minimum. Electronic Funds Transfer (EFT) (Easy Payment) Direct Debit Request (DDR) Cheque BPAY Extensive investment options (see page 12) Investments available Investment facilities (see pages 18 to 21) Registered to BPAY Pty Ltd., ABN FSP Prestige Plus offers you a wide choice of managed investment options which include: multi sector investment options (a mix of asset sectors), and single sector investment options (specific asset sectors, for example cash, fixed interest, property or shares). You also have access to all securities listed on the Australian Securities Exchange (ASX), including warrants and Exchange Traded Funds (ETFs). Term deposits are available which offer a range of terms and other features. This choice allows you to tailor your investments according to your investment preferences, tolerance to risk and return, and retirement goals. Automatic rebalancing Income distribution options Your adviser can rebalance your managed investments quarterly, half yearly or annually in order to realign them with your preferred asset allocation. FSP Prestige Plus provides you with flexible options for managing income from your investments: distributions and dividends can be paid to your Cash Account distributions can be reinvested in each originating managed investment distributions can be reinvested according to your additional investment instructions dividends from listed securities can be reinvested through a Dividend Reinvestment Plan that may be made available by listed securities distributions can be paid to an external bank account quarterly. Dollar cost averaging (DCA) Minimum purchases of investments (see page 18) You have the option of setting up a DCA facility, allowing you to invest money from your Cash Account into managed investment options at set regular intervals according to your additional investment instructions. Managed investments Listed securities No minimum for managed investment options, although amounts less than $1,000 per managed investment may not be invested due to investment costs and/or minimum investment requirements of individual investment options. $1,000 is recommended for listed securities. 6

17 Communication (see page 22) Your adviser FSP Customer Care Your adviser is the first point of contact on your investment within FSP Prestige Plus. You can contact FSP Customer Care for information on your account, including investment options and performance. Phone FSP Customer Care on , available between 8.30am and 6:00pm Monday to Friday, Sydney time, excluding national public holidays. Regular communications As a member of FSP Prestige Plus, you will receive: and reporting a Welcome letter when you join FSP Prestige Plus Quarterly Investment Reports Annual Reports Tax Reports You can also visit and click on MoneyOne Investor Access to obtain 24 hour online access to information about your account balance, investment options, investment performance, unit prices, asset allocation, transaction history and other items. Fee overview (inclusive of GST and net of any RITC) (see pages 23 to 30) Deposit fee Up to 4.10% of each amount deposited by you, negotiable with your adviser. Administration fee Account balance Fee p.a. First $100, % Next $150, % Next $250, % Next $250, % Next $250, % Next $2 million % Amount over $3 million Nil A minimum Administration fee of $9.50 per half month ($228 p.a.) applies if your account balance is below $25,000. Investment Management fee Ongoing Adviser Service fee Incidental Adviser Service fee Brokerage Up to 2.40% p.a., depending on the actual managed investment selected by you and your adviser. Up to 1.025% p.a. of your account balance or $2,050 p.a., whichever is greater. This fee is negotiable with your adviser and will be deducted half-monthly from your Cash Account. In addition to the Ongoing adviser service fee, you may agree to pay your adviser a lump sum Incidental adviser service fee for advice about your account. This dollar-based fee is negotiable with your adviser and is limited to a maximum of $1,025 or the equivalent of % of your account balance, whichever is greater, in a 12 month period. When trading via the Online Broker, brokerage will be charged at the rate 0.10% of the value of the transaction with a minimum charge of $39.00 per trade. Where an external broker is used, a settlement fee of $20.50 per contract note is charged in addition to the negotiated brokerage applied via the external broker service. 7

18 Setting up your account Eligibility to invest Before investing, you must first determine whether you are eligible to invest in FSP Prestige Plus. The following types of investors are eligible to use FSP Prestige Plus: individuals natural persons 18 years of age and over joint applicants natural persons 18 years of age and over companies partnerships trusts superannuation funds (including self-managed superannuation funds) executors unincorporated bodies and clubs incorporated associations. The five steps to investing with FSP Prestige Plus 1. Read the FSP Prestige Plus Information and Financial Services Guide (Guide) (this document) If you are eligible, you and your adviser must review the Guide carefully before investing to see if FSP Prestige Plus is appropriate to your needs. 2. Complete the Application form You must provide the completed Application form at the same time as, or prior to, making your initial investment. 3. Complete the Investment Authority You must also complete an Investment Authority to select the managed investments into which you wish to invest. Where you intend to invest in listed securities, the required funds must be allocated to the Cash Account and those assets will be purchased after your FSP Prestige Plus account has been established. 4. Arrange your initial investment Attach a cheque for the amount of your initial investment, with the cheque made payable to FSP Prestige Plus and crossed Not negotiable. Initial investments can also be made by EFT/Easy Payment, BPAY or DDR, but can only be made once your FSP Prestige Plus account has been established by the Operator and your account information has been provided. 5. Return forms to FSP Prestige Plus Post the Application form, Investment Authority and cheque (if applicable) to: FSP Prestige Plus Locked Bag 1000 Wollongong DC NSW 2500 or fax: (02) or FSPCustomerCare@onepath.com.au Normally your adviser will help you complete the paperwork to set up your account. In specie transfers In specie transfers of acceptable managed funds and listed securities are available into and out of FSP Prestige Plus. An in specie transfer is where an asset is transferred into or out of your account rather than being sold down and the resultant proceeds being deposited into or withdrawn from your account. The benefits of transferring assets via in specie transfers include no time out of the market (that is, you remain invested in the asset) and no buy/sell costs, which may be payable if you sell the asset. Please note that fees are payable on asset transfers. Refer to In specie transfers on page 29 for more information. Tax File Numbers and Australian Business Numbers We are permitted under tax legislation to collect Tax File Numbers (TFN). You are not required to quote your TFN or, if you have one, your Australian Business Number (ABN). However, if you are an Australian resident for taxation purposes and a TFN or ABN is not provided, and an exemption is not claimed, we are required to withhold tax at the highest marginal rate, plus Medicare levy, from distributions, dividends and interest payments received. The lawful purposes that we can use your TFN for may change in the future as a result of legislative change. Minimum investment requirements There are no minimum investment requirements when you join FSP Prestige Plus. Please note that for managed investments, small amounts, generally less than $1,000 per managed investment, may not be invested or redeemed due to investment costs and/or investment manager minimum investment requirements. There is a recommended investment of $1,000 for listed securities. 8

19 Additional investments You can build up your investment in FSP Prestige Plus by making additional investments at any time, using the following methods: Electronic Funds Transfer (EFT/Easy Payment) To make deposits via EFT/Easy Payment, you will need to deposit funds using FSP Prestige Plus BSB and your unique account number. These account details are disclosed in the letter you will receive upon joining FSP Prestige Plus and are also available on the website (follow the link to MoneyOne investor access ). BPAY You can make deposits by using the BPAY Biller Code below: Biller Code: You will also require a Customer Reference Number, which will be disclosed in the letter you will receive upon joining FSP Prestige Plus. Direct Debit Request (DDR) via the regular investment facility You can make regular investments into FSP Prestige Plus by completing a DDR form. Deduction of regular investments will then commence from your nominated Australian financial institution account on a monthly, quarterly, halfyearly or yearly basis on the 16th of the month (or the next business day if the 16th is not a business day). To use the regular investment facility the Operator requires that you: read and understand the DDR agreement, and complete and return the DDR form. You can vary the amount deducted from your nominated account at any time by providing us with a written request. If you wish to change the financial institution from which your deposits are deducted, then you must provide us with a new DDR form. Cheque If you make a deposit by cheque, please ensure that the cheque is made payable to 'FSP Prestige Plus' and is crossed 'Not negotiable'. FSP Prestige Plus gives you more time to do the things you like to do. 9

20 Your Cash Account When you join FSP Prestige Plus, we will establish a Cash Account as part of your investment in FSP Prestige Plus. Your Cash Account is used to: accept deposits prior to investment receive distributions and income from your investments fund withdrawal requests accept redeemed investments prior to reinvestment or withdrawal, and provide funds for regular withdrawals and fees. Government taxes, charges and fees Deposits Your FSP Prestige Plus Buying investments Cash Account Investment options account Selling investments Investment income Withdrawals You can elect to have all or part of your account balance invested in the Cash Account. The balance of funds held in the Cash Account will vary through the deduction of fees and investment processes such as investment rebalancing, income reinvestment and the Cash Account top up. How your Cash Account is invested The Cash Account is currently invested with major Australian banks and in short term money market securities. The Operator may, at its discretion, choose different institutions and accounts to invest the Cash Account. Cash Account minimums The Cash Account minimum amount is set to 1.5% of your account balance, subject to a minimum of $300 and a maximum of $10,000, however, you may choose to exceed this maximum. In addition to the minimum amount, you must have: an amount equal to three monthly regular payments from the regular withdrawal facility, if applicable the amount required for the next quarterly income payment, where you have elected to have all distributions from managed investments and interest on your Cash Account balance paid by direct credit to a nominated financial institution account. This minimum cash amount is required to ensure you have sufficient liquidity in your Cash Account to pay income payments, adviser fees, Administration fees and regular withdrawals (if applicable). When joining FSP Prestige Plus, the amount required to satisfy the Cash Account minimum will be deducted from the initial deposits stated on the Application form and Investment Authority you submit. In general, additional deposits may have an amount deducted to meet the $300 minimum cash amount if necessary, otherwise they will be fully invested according to your additional investment instructions. Maintaining your Cash Account minimum Your Cash Account balance should be regularly monitored to ensure there are sufficient funds to meet the Cash Account minimum. Your adviser should do this regularly and if required, may need to redeem investments in order to top up your Cash Account to the minimum amount. Your Cash Account is also monitored by the Operator on a quarterly basis, in January, April, July and October on the last Sunday of the month. When your Cash Account falls below the minimum amount, the Operator will redeem investments to top up your Cash Account. If the amount in the Cash Account exceeds the minimum amount, no top up will occur nor will your Cash Account be reduced to the minimum amount. Further, if when you make a withdrawal from your account, or if two weeks prior to an IDPS regular payment being made, your Cash Account is below the minimum level, the Operator will redeem your investments to top up your Cash Account to the minimum level. How the Operator redeems investments will be based on instructions provided in the Investment Authority when you first join FSP Prestige Plus or new instructions you provide on a subsequent form. In situations where there are no instructions provided, conflicting instructions, or the balance of your nominated managed investments are exhausted, the default option will apply and the Operator will sell managed investments in order from those with the largest balance to those with the smallest. 10

21 You can choose to alter how we perform sell downs of managed investment options on your account at any time to any one of the following: sell largest investment holding first sell investments in proportion to their balance sell investments according to the additional investment instructions sell investments evenly, that is, an equal dollar amount from each investment sell investments according to your order of preference, or sell investments according to your chosen percentages. This alteration can be performed by submitting a Management Alteration form. Please contact your adviser for assistance in altering your sell down preference. They will be happy to assist. When topping up your Cash Account using the default option, the Operator will sell managed investment options in the following order: 1. Managed investments that price daily these will be sold from those with the largest balance to those with the smallest. 2. Managed investments that do not price daily these will only be sold where the balance of your funds in all other managed investments are exhausted. Managed investments that do not price daily (including unlisted property trust investments) are marked with an asterisk (*) on the Investment Authority and are unable to be nominated for Cash Account top ups. 3. Listed securities these are unable to be nominated by you for Cash Account top ups, however, where these need to be sold the Operator will contact your adviser to arrange the sell down, which will be conducted by the Operator or the Administrator. In the situation where your adviser cannot be contacted the Operator may authorise the sell down of your listed securities. Allocating additional amounts to the Cash Account You may allocate an additional amount to the Cash Account by requesting a higher Cash Account percentage in the investment instructions provided on your Investment Authority or on a subsequent form. Your adviser can update your investment instructions at any time by submitting the request online. Where you require that a deposit be held in the Cash Account, your additional investment instructions should be updated to allocate 100% to the Cash Account. Your Cash Account is the central account for managing your investments. 11