CSRA LLC (CSRA) 3170 Fairview Park Drive Falls Church, VA (571) (Voice) ( )

Transcription

1 GENERAL SERVICES ADMINISTRATION FEDERAL SUPPLY SERVICE AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST HUMAN CAPITAL MANAGEMENT ADMINISTRATIVE SUPPORT SERVICES SCHEDULE PRICELIST BACKGROUND INVESTIGATIONS CATEGORY The Special Item Number (SIN) that CSRA LLC (CSRA) supports under this contract are: SIN (Background Investigations) National Agency Check with Local Agency Check and Credit Check (NACLC) Local Agency Check (LAC) Single-Scope Background Investigation (SSBI) SSBI Periodic Reinvestigation (SSBI-PR) Phased Periodic Reinvestigation (PPR) Background Investigation (BI) Periodic Reinvestigation (PRI) Updated Background Investigation (UBI) Moderate Risk Background Investigation (MBI) Upgraded Investigation (UGI) Additional Support CSRA LLC (CSRA) 3170 Fairview Park Drive Falls Church, VA (571) (Voice) ( ) Contract Number: Updated through Mod PA-0048, effective May 11, 2018 (Revise Authorized Negotiator) and updated through Modification PS-A606 Refresh 29, Mass Mod; effective Feb 23, 2018 (Change the name of the Schedule to Human Capital Management Administrative Support Services ) Period Covered by Contract: January 5, 2002 January 6, 2022 Business Size Large For more information on ordering from Federal Supply Schedules, click on the FAS Schedules button at: On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage! TM, a menu-driven database system. The Internet address for GSA Advantage! TM is CSRAs Human Capital Price List :

2 Table of Contents Customer Information... 1 Description of Special Item Number (SIN) SIN National Agency Check with Local Agency Check and Credit Check (NACLC): SIN Local Agency Check (LAC): SIN Single-Scope Background Investigation (SSBI): SIN SSBI Periodic Reinvestigation (SSBI-PR): SIN Phased Periodic Reinvestigation (PPR): SIN Background Investigation (BI): SIN Periodic Reinvestigation (PRI): SIN Updated Background Investigation (UBI): SIN Minimum Background Investigation (MBI): SIN Upgraded Background Investigation (UGI): SIN Additional Support: SIN Access National Agency Check with Inquiries (ANACI): (With Subject Interview) SIN Tier 2 Reinvestigation with Enhanced Subject Interview (ESI) SIN Tier 3 Reinvestigation with Enhanced Subject Interview (ESI) SIN Additional Lead Activity (ADL) - Low: SIN Additional Lead Activity (ADL) - Medium: SIN Additional Lead Activity (ADL) - High: Services Price List (Firm Fixed Prices) USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS BEST VALUE BLANKET PURCHASE AGREEMENT BASIC GUIDELINES FOR USING CONTRACTOR TEAM ARRANGEMENTS... 35

3 Customer Information Special Notice to Agencies: Small Business Participation SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals. For orders exceeding the micro-purchase threshold, FAR requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service ( The catalogs/pricelists, GSA Advantage! and the Federal Supply Service Home Page ( contain information on a broad array of products and services offered by small business concerns. This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination. For orders exceeding the micro-purchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement. 1a. Awarded Special Item Number (SIN): SIN which includes the following: National Agency Check with Local Agency Check and Credit Check (NACLC) 7 Local Agency Check (LAC) 7 Single-Scope Background Investigation (SSBI) 8 SSBI Periodic Reinvestigation (SSBI-PR) 9 Periodic Phased Re-Investigation (PPR) 10 Background Investigation (BI) 11 Periodic Re-Investigation (PRI) 12 Updated Background Investigation (UBI) 13 Moderate Risk background Investigation (MBI) 14 Upgraded Investigation (UGI) 14 Additional Support 15 1b. and 1c. Prices: See the Section of this price list titled Services Price List for per unit and hourly firm fixed prices. 1

4 2. Maximum Order: For Human Capital Services Schedule orders over $1 million dollars, GSA recommends that the ordering agency seek additional concessions. 3. Minimum Order: For Human Capital Services Schedule orders, the minimum order designated is $100 dollars. CSRA requests that the minimum order for the Background Investigations subcategory be based on a quantity of 100 cases of any combination. Daily case receipt is based on the case mix and is subject to the availability of resources and the scope of work requested. 4. Geographic Coverage (Delivery Area): The minimum acceptable geographic scope of the Human Capital Services Schedule is the 48 contiguous states the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. Please note that the services offered herein are also available at overseas locations outside the scope of this Contract. Overseas service rates will be negotiated between the Contractor and the ordering agency. 5. Point(s) of Production: If in the performance of any order under this Contract CSRA uses one or more facilities located at a different address than in this price list, the place of performance is as specified in the individual order. 6. Discount from List Prices: Prices shown are NET prices, basic discounts have been deducted. a. Prompt Payment: None b. Quantity: None c. Dollar Volume: None d. Government Educational Institutions: Same as other Government customers e. Other: None 7. Quantity Discounts: As stated on individual orders. 8. Prompt Payment Terms: Prompt payment terms: Net 30 days (upon receipt of invoice for each completed case) Cases are completed when the report of the investigation is returned to the ordering agency. 2

5 9a. Notification that Government Purchase Cards are Accepted up to the Micro-Purchase Threshold: CSRA will accept the Government Purchase Card for payments equal to or less than the micropurchase threshold of $3, b. Notification whether Government Purchase Cards are Accepted or not Accepted Above the Micro-Purchase Threshold: CSRA will accept the Government Purchase Card for payments above the micro-purchase threshold of $3, Foreign Items: Not applicable under this Schedule. 11a. Time of Delivery: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below: 11b. Expedited Delivery: Special Item Number Delivery Time (Days ARO) Date of award to completion CSRA may provide expedited delivery subject to the availability of resources, the scope of work requested, and after an evaluation of financial impact. The price will be negotiated to reflect additional costs for expedited services. 11c. Overnight and 2-Day Delivery: CSRA will negotiate overnight/2-day delivery on a case-by-case basis. 11d. Urgent Requirements: When the Contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within three (3) workdays after receipt (telephonic replies shall be confirmed by the Contractor in writing). If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all the other terms and conditions of the Contract. 3

6 12. F.O.B. Point(s): Delivery FOB Destination 48 contiguous states and the District of Columbia. Delivery FOB Point of Inland Carrier, point of Exportation (FAR ) transportation charges to be paid by the Government from point of exportation to destination in Alaska, Hawaii, Commonwealth of Puerto Rico, and such overseas locations specified, as designated by the ordering office. 13a. Ordering Address(es): For electronic mail orders: CSRA LLC GWAC Service Center For mailed orders: CSRA LLC Attention: GWAC Service Center 3170 Fairview Park Drive Falls Church, VA The following telephone number can be used by ordering agencies to obtain technical and/or ordering assistance: Ali Kidwai, Program Manager, (571) Peggy Carlson, Contracts, (571) b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase agreements (BPA s) are found in Federal Acquisition Regulation (FAR Payment Address(es): US Mail Courier Delivery Via Wire/ACH CSRA LLC P.O. Box Boston, MA CSRA LLC MAS Morrissey Blvd Dorchester, MA CSRA LLC ACH Debits and Credits: Bank Routing No.: Account No.: Wire Transfers: Bank Routing No.: SWIFT Code/Country: BOFAUS3N/US 4

7 15. Warranty Provision: CSRA warrants that items delivered hereunder are merchantable and fit for use for the particular purpose described in the HUMAN CAPITAL Services Schedule. Limitation of Liability CSRA will not be liable to the customer agency for changes in public records as it relates to the Background Investigations subcategory. 16. Export Packing Charges: As stated on individual orders. 17. Terms and Conditions of Government Purchase Card Acceptance: CSRA will accept the Government Purchase Card for payments equal to or less than the micropurchase threshold of $3, Terms and Conditions of Rental, Maintenance, and Repair: Not applicable under this Schedule. 19. Terms and Conditions of Installation: Not applicable under this Schedule. 20. Terms and Conditions of Repair Parts: Not applicable under this Schedule. 20a. Terms and Conditions for any other Services: Not applicable under this Schedule. 21. List of Service and Distribution Points: Not applicable under this Schedule. 22. List of Participating Dealers: Not applicable under this Schedule. 23. Preventative Maintenance: Not applicable under this Schedule. 5

8 24a Environmental Attributes (e.g. Recycled Content, Energy Efficiency and/or Reduced Pollutants: Not applicable under this Schedule. 24b Section 508 Compliance If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor s website or other location.) The EIT standards can be found at: Data Universal Number System (DUNS) Number: CSRA DUNS Number is: CSRA CAGE Code is: 7C Notification Regarding Registration in Central Contractor Registration (CCR) Database: CSRA has registered with the Central Contractor Registration (CCR) Database. 27. Invoices: CSRA shall submit invoices bi-weekly to ordering agencies based on completed cases and actual Time and Material hours and other direct costs expended. 28. SIN Cancellation Policy: Investigations cancelled prior to completion will result in the following billing rates expressed as a percentage of full per unit case prices based on total number of leads in progress and/or completed at time of receiving written notification of cancellation from the customer agency. SIN NACLC/LAC/BI/UBI/MBI/UGI SIN SSBI/PPR SIN SSBI-PR/PRI Leads Percent Leads Percent Leads Percent Delivery to CSRA 15.0% Delivery to CSRA 15.0% Delivery to CSRA 15.0% % % % % % % % % % Example: Order SIN SSBI for 90-day completion and the Case is cancelled with 5 leads completed and 1 in progress. The following reflects the amount due to CSRA: $2, X 75% = $ 1,

9 Description of Special Item Number (SIN) Fixed Unit Price (Packages)/Time and Materials (Investigators/Analysts) 1. SIN National Agency Check with Local Agency Check and Credit Check (NACLC): NACLC s are fixed unit price packages consisting of the following: 1. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to databases for National Agency Checks. 2. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 3. Upon receipt of the NAC, the Local Agency Check (LAC) will include, but is not limited to, checks of law enforcement agencies having jurisdiction where the subject has lived, worked, and/or attended school within the last five years, and if applicable, of the appropriate agency for any identified arrests. 4. Financial review: verification of the subject s financial status, including credit bureau checks covering all locations where the subject has resided, been employed, or attended school for the past seven years. 5. National credit history: subject s credit is provided. 6. Subject interview: is not included. 7. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 9. Reports of investigations will be provided in abbreviated format. 10. Capacity of daily case receipt by the ordering agency is based on the availability of resources, the scope of work requested, of any combination of subcategory of SIN from the ordering agency. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 11. Prices reflected under this SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 2. SIN Local Agency Check (LAC): LACs are fixed unit price packages consisting of the following: 1. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. LAC: includes, but is not limited to, checks of law enforcement agencies having jurisdiction where the subject has lived, worked, and/or attended school within the last five years, and if applicable, of the appropriate agency for any identified arrests. 7

10 3. Financial review: verification of the subject s financial status, including credit bureau checks covering all locations where the subject has resided, been employed, or attended school for the past seven years. 4. National credit history: subject s credit is provided. 5. Subject interview: is not included. 6. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 8. Reports of investigations will be provided in abbreviated format. 9. Capacity of daily case receipt by the ordering agency is based on the availability of resources, the scope of work requested, for any combination of components of the SIN from the ordering agency. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 10. Prices reflected under this SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 3. SIN Single-Scope Background Investigation (SSBI): SSBI s are fixed unit price packages consisting of the following: 1. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to databases for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. Date and Place of Birth: corroboration of date and place of birth through a check of appropriate documentation; or a check of the Bureau of Vital Statistics records when any discrepancy is found to exist. 5. Citizenship: for individuals born outside the United States (US), verification of US citizenship directly from the appropriate registration authority; verification of US citizenship or legal status of foreign-born immediate family members (spouse, cohabitant, father, mother, sons, daughters, brothers, sisters). 6. Education: corroboration of most recent or most significant claimed attendance, degree, or diploma. Interviews of appropriate educational sources if education is a primary activity of the subject during the most recent three years. 7. Employment: verification of all employments for the past seven years; personal interviews of sources (supervisors, coworkers, or both) for each employment of six months or more; corroboration through records or sources of all periods of unemployment exceeding sixty days; verification of all prior Federal and military service, including discharge type. For military members, all service within one branch of the armed forces will be considered as one employment, regardless of assignments. 8. References: four references, of whom at least two references are developed; to the extent practicable, all should have social knowledge of the subject and collectively span at least the last seven years. 9. Former spouse: an interview of any former spouse divorced within the last ten years. 8

11 10. Neighborhoods: confirmation of all residences for the last three years through appropriate interviews with neighbors and through record reviews. 11. Financial Review: verification of the subject s financial status, including credit bureau checks covering all locations where the subject has resided, been employed, and/or attended school for six months or more for the last seven years. 12. LAC: a check of appropriate criminal history records covering all locations where, for the last ten years, the subject has resided, been employed, and/or attended school for six months or more including current residence regardless of duration. If no residence, employment, or education exceeds six months, LACs should be performed as deemed appropriate. 13. Public Records: verification of divorces, bankruptcies, and other court actions, whether civil or criminal, involving the subject. 14. Subject Interview: conducted by trained security, investigative, or counterintelligence personnel. During the investigation, additional subject interviews may be conducted to collect relevant information to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 15. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 17. Reports of investigations will be provided in abbreviated format. 18. Capacity of daily case receipt by the ordering agency is based on the availability of resources, the scope of work requested, for any combination of components of SIN from the ordering agency. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 19. Prices reflected under this SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 4. SIN SSBI Periodic Reinvestigation (SSBI-PR): SSBI-PR s are fixed unit price packages consisting of the following: 1. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to databases for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable), without fingerprint cards. The NAC for the spouse or cohabitant is not required if already completed in conjunction with a previous investigation or reinvestigation. 4. Employment: verification of all employments since the last investigation. Attempt to interview a sufficient number of sources (supervisors, coworkers, or both) at all employments of six months or more. For military members, all service within one branch of the armed forces will be considered as one employment, regardless of assignments. 5. References: interviews with two character references who are knowledgeable of the subject; at least one will be a developed reference. To the extent practical, both should have social knowledge of the subject and collectively span the entire period of the 9

12 investigation. As appropriate, additional interviews may be conducted, including cohabitants and relatives. 6. Neighborhoods: interviews of two neighbors in the vicinity of the subject s most recent residence of six months or more. Confirmation of current residence regardless of length. 7. Financial Status: verification of the subject s financial status, including credit bureau checks covering all locations where subject has resided, been employed, and/or attended school for six months or more for the period covered by the reinvestigation; 8. LAC: a check of appropriate criminal history records covering all locations where, during the period covered by the reinvestigation, the subject has resided, been employed, and/or attended school for six months or more, including current residence regardless of duration. If no residence, employment, or education exceeds six months, LACs should be performed as deemed appropriate. 9. Former Spouse: an interview with any former spouse unless the divorce took place before the date of the last investigation or reinvestigation. 10. Public Records: verification of divorces, bankruptcies, and other court actions, whether civil or criminal, involving the subject since the date of the last investigation. 11. Subject Interview: conducted by trained security, investigative, or counterintelligence personnel. During the reinvestigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 12. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 14. Reports of investigations will be provided in abbreviated format. 15. Capacity of daily case receipt by the ordering agency is based on the availability of resources, the scope of work requested, for any combination of components of SIN from the ordering agency. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 16. Prices reflected under this SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase 5. SIN Phased Periodic Reinvestigation (PPR): PPR s are fixed unit price packages consisting of the following: 1. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to databases for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable), without fingerprint cards. The NAC for the spouse or cohabitant is not required if already completed in conjunction with a previous investigation or reinvestigation. 4. Employment: verification of all employments since the last investigation. Attempt to interview a sufficient number of sources (supervisors, coworkers, or both) at all employments of six months or more. For military members, all service within one branch of the armed forces will be considered as one employment, regardless of assignments. 10

13 5. Financial Status: verification of the subject s financial status, including credit bureau checks covering all locations where subject has resided, been employed, and/or attended school for six months or more for the period covered by the reinvestigation; 6. LAC: a check of appropriate criminal history records covering all locations where, during the period covered by the phased periodic reinvestigation, the subject has been employed for six months or more. If no employment exceeds six months, LACs should be performed as deemed appropriate. 7. Former Spouse: an interview with any former spouse unless the divorce took place before the date of the last investigation or reinvestigation. 8. Public Records: verification of divorces, bankruptcies, and other court actions, whether civil or criminal, involving the subject since the date of the last investigation. 9. Subject Interview: conducted by trained security, investigative, or counterintelligence personnel. During the reinvestigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 10. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed 13 unless the issues and/or activities developed on the case trigger additional coverage. 11. All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 12. Reports of investigations will be provided to the requesting agency. 13. Capacity of daily case receipt by the ordering agency is based on the availability of resources, the scope of work requested, for any combination of components of SIN from the ordering agency. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 14. Prices reflected under this SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 15. Offered services follow general, basic, coverage standards. Customized investigations can be developed for specific agency requirements. To the extend requirements are not part of the general coverage, scope, case prices may be adjusted for increased scope through available schedule labor hours and items prices. 16. Expedited delivery is subject to Paragraph 11.b above. This investigation is used in place of an SSBI-PR when there is no unfavorable information in certain sections of the SF86. It is the same as an SSBI-PR minus the interviews of social references and neighborhood references. If PPR triggers as outlined in the OPM Handbook are met, the customer can request an upgrade to a SSBI-PR. 6. SIN Background Investigation (BI): BI s are fixed unit price packages consisting of the following: 1. Order agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 11

14 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. Subject Interview: conducted by trained field investigator. During the investigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 5. Education: record verification of any education within the past five years. Record verification of highest degree completed if outside of five years. Interviews of appropriate educational sources if education is a primary activity of the subject during the most recent five years and activity is four months or more in duration. 6. Employment: verification of all employments, to include self-employment, for the past five years that are fulltime, the primary activity, and are four months or more in duration; personal interviews of sources (supervisors, coworkers, or both) for each employment of four months or more; corroboration through records or sources of all periods of unemployment four months or more; verification via Official Personnel Folder (OPF) of all federal employment. 7. Military: verification of National Guard/Reserves for the past five years; personal interviews of sources (supervisors, coworkers, or both) for each if service is primary activity. Verification of military service for the past two years; personal interviews of sources (supervisors, coworkers, or both) for each service within the past two years of four months or more duration. 8. Residence: verification of all residences for the last three years, that are four months or more in duration, through appropriate interviews with neighbors and through record reviews when applicable. 9. References: two references, of whom at least one reference is developed; to the extent practicable, both should have social knowledge of the subject and collectively span at least the last five years. 10. Financial Review: verification of the subject s financial status, including credit bureau checks covering all locations where the subject has resided, been employed, and/or attended school for four months or more within the last five years. 11. LAC: a check of appropriate criminal and civil history records covering all locations where, for the last five years, the subject has resided, been employed, and/or attended school for four months or more; verification of record listed in the case papers during the last five years; verification of divorces, bankruptcies, and other court actions, whether civil or criminal involving subject within the last five years. 12. Reports of investigations will be provided to the requesting agency. 13. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 14. Prices reflected under the SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 7. SIN Periodic Reinvestigation (PRI): PRI s are fixed unit price packages consisting of the following: 1. Order agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 12

15 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Subject Interview: conducted by trained security, investigative, or counterintelligence personnel. During the investigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 4. References: Interviews with three references to the extent practicable; all should have social knowledge of the subject and collectively span at least the last five years. 5. Financial Review: verification of the subject s financial status, including credit bureau checks covering all locations where the subject has resided, been employed, and/or attended school for four months or more within the last five years. 6. LAC: a check of appropriate criminal and civil history records covering all locations where, for the last five years, the subject has resided, been employed, and/or attended school for four months or more; verification of record listed in the case papers during the last five years; verification of divorces, bankruptcies, and other court actions, whether civil or criminal involving subject within the last five years. 7. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed 15 unless the issues and/or activities developed on the case trigger additional coverage. 8. All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 9. Reports of investigations will be provided to the requesting agency. 10. Capacity of daily case receipt by the ordering agency is based on the availability of resources, the scope of work requested, for any combination of components of SIN from the ordering agency. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 11. Prices reflected under the SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 12. Offered services follow general, basic, coverage standards. Customized investigations can be developed for specific agency requirements. To the extend requirements are not part of the general coverage, scope, case prices may be adjusted for increased scope through available schedule labor hours and items prices. 13. Expedited delivery is subject to Paragraph 11.b above. 8. SIN Updated Background Investigation (UBI): This investigation type is used to update a prior BI completed within the last 5 years. It could be used when the subject has had a break in service since the completion date of the previous investigation. This is also known as Background Update Investigation (BDI). UBI s are fixed unit price packages consisting of the following: 1. Order agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 13

16 4. This investigation type is used to update a prior BI or SSBI completed within the last five or ten years respectively. It could be used when the subject has had a break in service since the completion date of the previous investigation or to fulfill agency requirements. 5. The UDI consists of the same coverage as the previous investigation (BI or SSBI) and will cover the period subsequent to the previous investigation s closing date. 6. Reports of investigations will be provided to the requesting agency. 7. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 8. Prices reflected under the SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 9. SIN Minimum Background Investigation (MBI): Minimum Background Investigations may also be referred to as Moderate Risk Background Investigations. MBI s are fixed unit price packages consisting of the following: 1. Order agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. Subject Interview: conducted by trained field investigator. During the investigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 5. Employment: Verification of all employment, self-employment, and unemployment within the last five years via inquiry. 6. Education: Verification of all within the last five years via inquiry. Verification of highest completed degree, if outside of five years, via inquiry. 7. Residence: Verification of all within the last three years via inquiry. 8. References: three listed references via inquiry; All should have social knowledge of the subject and collectively span at least the last five years. 9. LAC: a check of appropriate criminal and civil history records covering all locations where, for the last five years, the subject has resided, been employed, and/or attended school via inquiry; verification of record listed in the case papers during the last five years via inquiry; verification of divorces, bankruptcies, and other court actions, whether civil or criminal involving subject within the last five years via inquiry. 10. Reports of investigations will be provided to the requesting agency. 11. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 12. Prices reflected under the SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 14

17 10. SIN Upgraded Background Investigation (UGI): This investigation type is used to upgrade a subject with an existing BI to an SSBI or an existing MBI to a BI. UGI s are fixed unit price packages consisting of the following: 1. Order agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. This investigation type is used to upgrade a subject with an existing BI to an SSBI or an existing LBI to BI. These investigations are conducted to allow movement form a lower to higher sensitivity or risk level. 5. The UGI consists of the same coverage as the upgraded investigation (BI or SSBI), however, coverage obtained in the previous investigation may be used to partially fulfill requirements of the current investigation. 6. Reports of investigations will be provided to the requesting agency. 7. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 8. Prices reflected under the SIN are based on the ordering agency providing CSRA with a letter authorizing CSRA to obtain government pricing for overnight envelopes from Federal Express. Failure to provide this authorization will result in a price increase. 11. SIN Additional Support: When ordering investigations, special task investigations, or partial investigations, a combination of labor categories may be required based on the requirements of the Statement of Work and can be added on a Labor Hour (LH)/Time and Materials (T&M) basis: 1. The total per hour rate is based on eight (8) hours per day. 2. Typical types of support/services are: field investigation, case analysis, adjudication support, vulnerability assessment, facilities and security, forensics, training, quality assurance, information technology, program management, human resources, and administration. 3. Any Contractor travel required in the performance of Time and Material services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts. Costs for transportation and per diem (lodging, meals, and incidental expenses) will be in accordance with the regulatory implementation of public law , Federal Acquisition Regulation (FAR) , Travel Costs, and the Contractor's cost accounting system. These costs are directly reimbursable after authorization by the ordering agency to accomplish any work under this contract. 4. Material defined in the Statement of Work and reimbursed to the contractor from a Federal agency will be burdened with General and Administrative (G&A) costs. 15

18 12. SIN Access National Agency Check with Inquiries (ANACI): (With Subject Interview) ANACI s are fixed unit price packages consisting of the following: 1. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. Subject Interview: conducted by trained field investigator. During the investigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 5. LAC: includes, but is not limited to, checks of law enforcement agencies having jurisdiction where the subject has lived, worked, and/or attended school within the last five years, and if applicable, of the appropriate agency for any identified arrests. 6. Employment: Verification of all employment, self-employment, and unemployment within the last five years via inquiry. 7. Military: verification of National Guard/Reserves for the past five years; personal interviews of sources (supervisors, coworkers, or both) for each if service is primary activity. Verification of military service for the past two years; personal interviews of sources (supervisors, coworkers, or both) for each service within the past two years of four months or more duration via inquiry. 8. Education: Verification of all within the last five years via inquiry. Verification of highest completed degree, if outside of five years, via inquiry. 9. Residence: Verification of all within the last three years via inquiry. 10. Public Records: verification of divorces, bankruptcies, and other court actions, whether civil or criminal, involving the subject since the date of the last investigation via inquiry. 11. References: three listed references via inquiry; All should have social knowledge of the subject and collectively span at least the last five years. 12. LAC: a check of appropriate criminal and civil history records covering all locations where, for the last five years, the subject has resided, been employed, and/or attended school via inquiry; verification of record listed in the case papers during the last five years via inquiry; verification of divorces, bankruptcies, and other court actions, whether civil or criminal involving subject within the last five years via inquiry. 13. USCIS (INS) by Inquiry if not U.S. citizen or Alien 16

19 14. Other elements by agency request (INS, CISA, BVS, PERI, STSC, Spouse INS and CIA) and as authorized by law 15. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 17. Issue Coverage like Alcohol Treatment or Counseling, Drug Treatment or Counseling, and Mental and Emotional Health Treatment 18. Reports of investigations will be provided to the requesting agency. 19. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 13. SIN Tier 2 Reinvestigation with Enhanced Subject Interview (ESI) Tier 2 Reinvestigation with ESI s are fixed unit price packages consisting of the following: 1. Order agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. Subject Interview: conducted by trained field investigator. During the investigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 5. Employment: Verification of all employment, self-employment, and unemployment within the last five years via inquiry. 6. Education: Verification of all within the last five years via inquiry. Verification of highest completed degree, if outside of five years, via inquiry. 7. Residence: Verification of all within the last three years via inquiry. 8. References: three listed references via inquiry; All should have social knowledge of the subject and collectively span at least the last five years. 9. LAC: a check of appropriate criminal and civil history records covering all locations where, for the last five years, the subject has resided, been employed, and/or attended school via inquiry; verification of record listed in the case papers during the last five years via inquiry; verification of divorces, bankruptcies, and other court actions, whether civil or criminal involving subject within the last five years via inquiry. 10. Delivery of leads per case: dependant on the case and can range from 1 and not to exceed

20 11. All additional leads will be subject to the investigator Time and Material rates identified in this Schedule. 12. Reports of investigations will be provided to the requesting agency. 13. CSRA cannot receive cases by the ordering agency on weekends or Federal holidays, without prior authorization. 14. SIN Tier 3 Reinvestigation with Enhanced Subject Interview (ESI) Tier 3 Reinvestigation with ESI s are fixed unit price packages consisting of the following: 1. Ordering agency must provide a completed Electronic Personnel Security Questionnaire (EPSQ), or customer specific security questionnaire, including applicable releases and supporting documentation. 2. Ordering agency must provide the National Agency Check (NAC) for the subject when submitting the case for background investigation to CSRA since only limited government entities have access to database for National Agency Checks. 3. Ordering agency must provide NAC for the spouse or cohabitant (if applicable). 4. Subject Interview: conducted by trained field investigator. During the investigation, additional subject interviews may be conducted to collect relevant information, to resolve significant inconsistencies, or both. Statements may be taken whenever appropriate. 5. LAC: includes, but is not limited to, checks of law enforcement agencies having jurisdiction where the subject has lived, worked, and/or attended school within the last five years, and if applicable, of the appropriate agency for any identified arrests. 6. Employment: Verification of all employment, self-employment, and unemployment within the last five years via inquiry. 7. Military: verification of National Guard/Reserves for the past five years; personal interviews of sources (supervisors, coworkers, or both) for each if service is primary activity. Verification of military service for the past two years; personal interviews of sources (supervisors, coworkers, or both) for each service within the past two years of four months or more duration via inquiry. 8. Education: Verification of all within the last five years via inquiry. Verification of highest completed degree, if outside of five years, via inquiry. 9. Residence: Verification of all within the last three years via inquiry. 10. Public Records: verification of divorces, bankruptcies, and other court actions, whether civil or criminal, involving the subject since the date of the last investigation via inquiry. 11. References: three listed references via inquiry; All should have social knowledge of the subject and collectively span at least the last five years. 12. LAC: a check of appropriate criminal and civil history records covering all locations where, for the last five years, the subject has resided, been employed, and/or attended school via inquiry; verification of record listed in the case papers during the last five years via inquiry; verification of divorces, bankruptcies, and other court actions, whether civil or criminal involving subject within the last five years via inquiry. 18