MICROSOFT VOLUME LICENSE

Transcription

1 TENDER- FNU (07/17) MICROSOFT VOLUME LICENSE Tender Specifications Document Vision FNU intends to aware the bidders that under the current license agreement, FNU is currently licensed under the Enrollment for Education Solutions (EES) subscription based plan for 10,874 students and 1875 faculty. This purpose of this tender to renew the Microsoft license with revised staff/student numbers and the revised requirements. Fiji National University

2 Table of Contents 1.1. Purpose of RFP Disclaimer Costs to be borne by Respondents No Legal Relationship Recipient Obligation to Inform Itself Evaluation of Offers Errors and Omissions Acceptance of Terms Requests for Proposal Compliance Clarification of RFP Submission of Tender Amendment to the Bidding document Language of RFP Erasures or Alterations Bid Currency Delivery Schedule Delivery and Documents: Period of Validity of Bids Deadline for submission of Bids Late Bids Modification And/ Or Withdrawal of Bids: Opening of Bids by the University Evaluation Methodology No Commitment to Accept Lowest or Any Offer Conditional Bids Proposal Ownership Contacting the University Award of Contract The Bidder to note that: Scope of Work Tender FNU 07/17 Page 1 of 13

3 About FNU Fiji National University (FNU) is the largest and newest University in Fiji and also the first national university. More than 1800 University staff are located at campuses spread across towns around the country and offer a wide range of programs from certificate to postgraduate degrees. FNU was formed by a merger of seven training institutions in Fiji - the Fiji Institute of Technology, Fiji School of Medicine, Fiji School of Nursing, Fiji College of Advanced Education, Lautoka Teachers College, Fiji College of Agriculture and the Training and Productivity Authority of Fiji (TPAF). As an evolving dynamic institution, yet one with an illustrious history within its component parts, FNU is daily developing, innovating and expanding to provide Fiji and the region with the education and training that they most need. Tender FNU 07/17 Page 2 of 13

4 1. Disclaimer and Information to Bidders 1.1. Purpose of RFP The purpose of this RFP is to seek quotes to purchase Microsoft Application licenses for its software renewal to ensure that all Microsoft application currently installed in FNU network are valid. The Request for Proposal document contains statements derived from information that is believed to be relevant at the date but does not purport to provide all of the information that may be necessary or desirable to enable an intending contracting party to determine whether or not to enter into a contract or arrangement with the University. Neither FNU nor any of its employees, agents, contractors, or advisers gives any representation or warranty, express or implied, as to the accuracy or completeness of any information or statement given or made in this document Disclaimer Subject to any law to the contrary, and to the maximum extent permitted by law, FNU and its officers, employees, contractors, agents, and advisers disclaim all liability from any loss or damage (whether foreseeable or not) suffered by any person acting on or refraining from acting because of any information including forecasts, statements, estimates, or projections contained in this document or conduct ancillary to it whether or not the loss or damage arises in connection with any negligence, omission, default, lack of care or misrepresentation on the part of FNU or any of its officers, employees, contractors, agents, or advisers Costs to be borne by Respondents All costs and expenses incurred by respondents in any way associated with the development, preparation, and submission of responses, including but not limited to; the attendance at meetings, discussions, demonstrations etc. and providing any additional information required by FNU, will be borne entirely and exclusively by the Respondent No Legal Relationship No binding legal relationship will exist between any of the Respondents and FNU until execution of a contractual agreement Recipient Obligation to Inform Itself The Recipient must conduct its own investigation and analysis regarding any information contained in the RFP document and the meaning and impact of that information Evaluation of Offers Each Recipient acknowledges and accepts that FNU may in its absolute discretion apply selection criteria specified in the document for evaluation of proposals for short listing / selecting the eligible Bidder(s). Tender FNU 07/17 Page 3 of 13

5 1.7. Errors and Omissions Each Recipient should notify FNU of any error, omission, or discrepancy found in this RFP document Acceptance of Terms A Recipient will, by responding to FNU for RFP, be deemed to have accepted the terms of this Introduction and Disclaimer Requests for Proposal Recipients are required to direct all communications related to this RFP, through the Nominated Point of Contact person: Contact Position Sanjay Singh : Chief Systems Server Administrator : cssa@fnu.ac.fj Telephone : FNU may, in its absolute discretion, seek additional information or material from any of the Respondents after the RFP closes and all such information and material provided must be taken to form part of that Respondent s response. Respondents should provide details of their contact person, telephone, fax, and full address(s) to ensure that replies to RFP could be conveyed promptly. If FNU, in its absolute discretion, deems that the originator of the question will gain an advantage by a response to a question, then FNU reserves the right to communicate such response to all Respondents. FNU may, in its absolute discretion, engage in discussion or negotiation with any Respondent (or simultaneously with more than one Respondent) after the FNU closes to improve or clarify any response Compliance The Bidders are expected to examine all instructions, forms, terms and specifications in the Bidding documents. Failure to furnish all information required by the Bidding documents may result in the rejection of its RFP and will be at the Bidder's own risk Clarification of RFP The Bidder or its official representative is invited to gather pre-rfp information from the ICT HQ in Samabula. It would be the responsibility of the Bidders or its representatives to take the relevant documents Clarification sought by Bidder should be made in writing (Letter/ etc) and submitted latest by three days before closing of tender. The text of the clarifications asked (without identifying the source of enquiry) and the response given by the Tender FNU 07/17 Page 4 of 13

6 university, together with amendment to the Bidding document, if any, will be posted on the University ( website. No individual clarifications will be sent to the Bidders. It would be responsibility of the Bidder to check the website before final submission of RFP Submission of Tender Tenders must be lodged no later than 12:00pm, on 3 rd of March The tender must be enclosed in a sealed envelope or package and clearly be marked as follows: Ref: FNU 07/17 Tender- MICROSOFT VOLUME LICENSE The Tender Committee, Fiji National University, Nasinu Campus. The tender is to be placed in the tender box that is located at the Department of Management Accounting at Nasinu Campus by Friday the 3 rd March, 2017 before 12.00pm (Fiji Time), Nasinu, or alternatively ed to tenders@fnu.ac.fj by 12pm. Ensure that your submission arrives on time. Late Tenders will not be accepted Amendment to the Bidding document At any time prior to the date of submission of RFP, the University, for any reason, may modify the Bidding Document, by amendment In order to allow prospective Bidders reasonable time in which to take the amendment into account in preparing their RFP, the University, at its discretion, may extend the deadline for the submission of RFP The amendment will be posted on the university website ( All Bidders must ensure that such clarifications/amendments have been considered by them before submitting the RFP. The university will not have any responsibility in case some omission is done by any Bidder Language of RFP The RFP prepared by the vendor as well as all correspondence and documents relating to the RFP exchanged by the vendor and the university and supporting documents and printed literature shall be written in English Erasures or Alterations The offers containing erasures or alterations will not be considered until it is duly signed and stamped by the authorized signatory. There should be no hand-written material, corrections or alterations in the offer. Technical details must be completely filled in. Correct technical information of the product being offered must be filled in. Filling up of the information using terms such as OK, accepted, noted, Tender FNU 07/17 Page 5 of 13

7 complied, as given in brochure / manual is not acceptable. The University may treat such offers as not adhering to the tender guidelines and as unacceptable Bid Currency Bids should be quoted in Fijian Dollars (FJD) only. Where other currencies are used, the bidder must specify the equivalent Fijian dollars and the exchange rate used Delivery Schedule FNU requires an estimated date of delivery from the time of confirmation of the Purchase Order to delivery of goods and services to FNU Delivery of the Goods shall be made by the Supplier in accordance with the terms of the Purchase Contract. The bidder should take responsibility of the Goods till it reaches the delivery destination as informed by the University, transport to such place of destination in Fiji, including insurance and storage, as shall be specified in the Contract, shall be arranged by the Supplier. Bidder shall arrange for any other document wherever required. Any letter required for this will be given by the university Installation will be treated as incomplete in one/all of the following situations: Non-delivery of any equipment or other components viz. Accessories, software/ drivers media mentioned in the order Non-delivery of supporting documentation The University will consider the inability of the Bidder to deliver the equipment within the specified time limit, as a breach of contract and would entail the payment of Liquidation Damages on the part of the Bidder The liquidation damages represent an estimate of the loss or damage that the university may have suffered due to delay in performance of the obligations (relating to delivery, warranty, maintenance etc. of the deliverables) by the Bidder The University shall, without prejudice to its other remedies under the Contract, deduct from the Contract Price, as liquidated damages, a sum as specified in General Terms and Conditions Products shall be supplied in a ready to use condition along with all Cables, Connectors, Software Drivers, Manuals and Media etc. Tender FNU 07/17 Page 6 of 13

8 Delivery and Documents: The details of shipping and/or other documents to be furnished by the Supplier are specified hereunder Period of Validity of Bids Prices and other terms offered by Bidders must be firm for an acceptance period of 180 days from date of closure of this RFP In exceptional circumstances the university may solicit the Bidders consent to an extension of the period of validity. The request and response thereto shall be made in writing The University, however, reserves the right to call for fresh quotes at any time during the period, if considered necessary Deadline for submission of Bids The bids must be received by the University at the specified address not later than the due date specified in the tender advertisement The University may, at its discretion, extend the deadline for submission of Bids by amending the Bid Documents, in which case, all rights and obligations of the University and Bidders previously subject to the deadline will thereafter be subject to the deadline as extended Late Bids Any bid received by the university after the deadline for submission of bids prescribed by the university will be rejected and returned unopened to the bidder Modification And/ Or Withdrawal of Bids: The Bidder may modify or withdraw its bid after the bid s submission, provided that written notice of the modification including substitution or withdrawal of the bids is received by the university, prior to the deadline prescribed for submission of bids The Bidder modification or withdrawal notice shall be prepared, sealed, marked and dispatched. A withdrawal notice may also be sent by Fax and followed by a signed confirmation copy received by the university not later than the deadline for submission of bids No bid may be modified or withdrawn after the deadline for submission of bids FNU has the right to reject any or all bids received without assigning any reason whatsoever. University shall not be responsible for non-receipt / non-delivery of the bid documents due to any reason whatsoever Opening of Bids by the University On the scheduled date and time, bids will be opened by the Committee in presence of Bidder representatives. It is the responsibility of the bidder s representative to be present at the time, on the date and at the place specified in the tender document. The Tender FNU 07/17 Page 7 of 13

9 bidders representatives who are present shall sign a document evidencing their attendance If any of the bidders or all bidders who have submitted the tender and are not present during the specified date and time of opening it will be deemed that such bidder is not interested to participate in the opening of the Bid/s and the university at its discretion will proceed further with opening of the technical bids in their absence The Bidder name and presence or absence of requisite RFP cost (if any) and such other details as the University, at its discretion may consider appropriate will be announced at the time of technical bid opening. No bid shall be rejected at the time of bid opening, except for late bids which shall be returned unopened to the Bidder Bids that are not opened at Bid opening shall not be considered for further evaluation, irrespective of the circumstances. Withdrawn bids will be returned unopened to the Bidders Evaluation Methodology Clarification of bids During evaluation of Bids, the university, at its discretion, may ask the Bidders for clarifications of their Bids. The request for clarification and the response shall be in writing (e- Mail), and it should be submitted within the time stipulated by the university. No change in the price of substance of the Bid shall be sought, offered or permitted Preliminary Examinations The university will examine the Bids to determine whether they are complete, the documents have been properly signed, supporting papers/ documents attached and the bids are generally in order The University may, at its sole discretion, waive any minor infirmity, nonconformity or irregularity in a Bid which does not constitute a material deviation, provided such a waiver does not prejudice or affect the relative ranking of any Bidder Prior to the detailed evaluation, the University will determine the substantial responsiveness of each Bid to the Bidding document. For purposes of these Clauses, a substantially responsive Bid is one, which conforms to all the terms and conditions of the Bidding Document without material deviations. Deviations from or objections or reservations to critical provisions, such as those concerning Bid security, performance security, qualification criteria, insurance, Force Majeure etc will be deemed to be a material deviation. The University's determination of a Bid's responsiveness is to be based on the contents of the Bid itself, without recourse to extrinsic evidence. The University would also evaluate the Bids on technical and functional parameters including possible visit to inspect live site(s) of the bidder, witness demos, bidders presentation, verify functionalities / response times etc. Tender FNU 07/17 Page 8 of 13

10 If a Bid is not substantially responsive, it will be rejected by the University and may not subsequently be made responsive by the Bidder by correction of the nonconformity The Bidder is expected to examine all instructions, forms, terms and specification in the Bidding Document. Failure to furnish all information required by the Bidding Document or to submit a Bid not substantially responsive to the Bidding Document in every respect will be at the Bidder's risk and may result in the rejection of its Bid No Commitment to Accept Lowest or Any Offer The University reserves its right to reject any or all the offers without assigning any reason thereof whatsoever The University will not be obliged to meet and have discussions with any bidder and/ or to entertain any representations in this regard The bids received and accepted will be evaluated by the University to ascertain the best and lowest bid in the interest of the University. However, the University does not bind itself to accept the lowest or any Bid and reserves the right to reject any or all bids at any point of time prior to the order without assigning any reasons whatsoever. The University reserves the right to re-tender The bidder including those, whose tender is not accepted shall not be entitled to claim any costs, charges, damages and expenses of and incidental to or incurred by him through or in connection with his submission of tenders, even though the University may elect to modify / withdraw the tender Conditional Bids Conditional bids shall not be accepted on any ground and shall be rejected straightway. If any clarification is required, the same should be obtained before submission of bids Proposal Ownership The proposal and all supporting documents submitted by the bidder shall become the property of the University Contacting the University Bidder shall NOT contact the University on any matter relating to its Bid, from the time of opening of Bid to the time a communication in writing about its qualification or otherwise received from the University Any effort by the Bidder to influence the University in its decisions on Bid evaluation, Bid comparison may result in the rejection of the Bidder s Bid. Tender FNU 07/17 Page 9 of 13

11 Award of Contract The University reserves the right at the time of award of contract to increase or decrease of the quantity of goods or services or change in location where equipment are to be supplied from what was originally specified while floating the tender without any change in unit price or any other terms and conditions. Tender FNU 07/17 Page 10 of 13

12 2. Technical Specifications FNU intends to aware the bidders that under the current license agreement, FNU is currently licensed under the Enrollment for Education Solutions (EES) subscription based plan for 10,874 students and 1875 faculty. The Standard Enrolment ID is and Agreement Type is Academic, Campus 3. Figure 1 - License Agreement Details from Microsoft Volume Licensing Service Center This includes following product codes. Table 1 - Current Item Codes 2UJ DsktpEdu ALNG LicSAPk MVL 1875 faculty ExchgSvrEnt ALNG LicSAPk MVL ExchgSvrStd ALNG LicSAPk MVL 2 M6K O365Edu ShrdSvr ALNG SubsVL MVL PerUsr 1875 M6K O365Edu ShrdSvr ALNG SubsVL MVL PerUsr XS O365ProPlusEdu ALNG SubsVL MVL AddOn toopp XS O365ProPlusEdu ShrdSvr ALNG SubsVL MVL PerUsr w/faculty TT PrjctForO365forEDU ShrdSvr ALNG SubsVL MVL PerUsr 50 7JQ SQLSvrEntCore ALNG LicSAPk MVL 2Lic CoreLic 32 cores T9L SysCtrStd ALNG LicSAPk MVL 2Proc 1 P4U VisioProforO365forEDU ShrdSvr ALNG SubsVL MVL PerUsr 50 R WinSvrCAL ALNG LicSAPk MVL DvcCAL P WinSvrDataCtr ALNG LicSAPk MVL 2Proc 2 P WinSvrStd ALNG LicSAPk MVL 2Proc 80 The above mentioned product codes includes the following products Table 2 - Current Licensed Products Product Pool License Product Family License Version Quantity Applications Office Professional Plus Applications Project For Office 365 EDU 50 Applications Visio Pro For Office 365 for EDU 50 Tender FNU 07/17 Page 11 of 13

13 Servers Exchange Server - Enterprise Servers Exchange Server - Standard Servers Exchange Server Standard CAL Servers O365 Education Servers Office 365 ProPlus for EDU Servers Sharepoint Server Standard CAL Servers Skype for Business Server Standard CAL Servers SQL Server Enterprise Core Servers System Center Configuration Manager Client ML Servers System Center Endpoint Protection 2012 R Servers System Center Standard 2012 R2 1 Servers Windows Server - Device CAL Servers Windows Server - Standard 2012 R2 80 Servers Windows Server CAL Servers Windows Server Datacenter - 2 Proc 2012 R2 2 Systems Windows 10 Enterprise 2016 LTSB 1875 Systems Windows E3 Per Device 10 Education 1875 The following solutions are required as per this tender under the volume license agreement for 10,874 (Full Time Equivalent students of 2016) students and 1875 staff. 1. Desktop Operating System, Core CAL and Office Pro Plus 2. Exchange Server Enterprise X 6 3. Office 365 Professional Plus for Faculty and Students 4. Office 365 Education for Faculty and Students 5. Microsoft Project Professional X Microsoft Visio Professional X SQL Server Enterprise Core Dual Core for 16 cores (Total 32 Cores) 8. Windows Server Standard Visual Studio Enterprise x Professional Service for Upgrade of On Premise Exchange Server 2010 to Hybrid (On Premise and Cloud Based) 2016 Mail Solution. Tender FNU 07/17 Page 12 of 13

14 11. MSCA Training (On-Premise Training and Exam for , , ) for 10 staff (Year 1) 12. MSCA Training (On-Premise Training and Exam for & ) for 10 staff (Year 1) 13. MSCE Training (On-Premise Training and Exam for & ) for 10 staff (Year 2) The above must include all the products from Table 1 & 2. The bidder to provide itemised billing for individual products. The bidders must also list previous experience of managing Microsoft Volume Licensing Solution with other major organizations The Bidder to note that: The technical specifications specified are minimum specifications and the items quoted by Bidders should have all the minimal functionality enabled from day one The University reserves the right to alter the quantities specified in the offer in the event of changes in plans of the university. The same shall be advised at the time of placing the order with the Bidder(s) University reserve the right to place the order with respective Bidder for all the items in single or multiple lots within the RFP validity period The purpose behind issuing this RFP is to invite pre-qualification, technical and commercial RFP from the eligible Bidders and selection of Bidder(s) for the above purpose The selection process consists of two phase s Technical Evaluation Commercial Evaluation Scope of Work The Scope of Work involves: Supply, installation and configuration of Microsoft Solutions complying with the technical specifications given, along with providing technical support, training and certification. Tender FNU 07/17 Page 13 of 13