The Chinese University of Hong Kong

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1 The Chinese University of Hong Kong Internship Programme 2013 Group Travel Insurance for Students on 23 May 2013 Distinctive. Choice. A Jardine Matheson Associate Company

2 Agenda Policy Coverage & Benefits International SOS Service Major Policy Exclusions Extended Coverage Claims Procedures Questions and Answers

3 Policy Coverage & Benefits Insured Person Any student and Postgraduate / Research studentship holder of CUHK and All students of School of Continuing & Professional Studies whilst travelling on any of the University s approved assignments, duties, study tours and all other academic activities outside Hong Kong Age Limit 16 to 75

4 Policy Coverage & Benefits (Cont d) Geographical Limit Worldwide Trip Duration Maximum 270 days per trip including 3 days personal deviation before and 3 days after the Insured trip

5 Policy Coverage & Benefits (Cont d) The following benefits are applicable to all students Benefits Accidental Death / Permanent Disablement Limits (per person) : HK$1,000,000 Medical Expenses : HK$390,000 - including follow-up treatment after returning to home country within 90 days. Follow-up treatment will be covered up to 100% of unused portion of sum insured. Follow-up treatment including expenses payable to Registered or Listed Chinese bonesetter, Acupuncturist, Chinese Medical Practitioner upto HK$150 per visit per day, and maximum HK$3,000 in aggregate. Burns Benefit (2 nd & 3 rd degree) : HK$100,000

6 Policy Coverage & Benefits (Cont d) Benefits Trip Cancellation Trip Curtailment Trip Re-route - Eligible duration period 24 hours Travel Delay - HK$500 for each full 6 hours Baggage Delay - for emergency purchase of essential items after first 6 hours Limits (per person) : HK$30,000 : HK$30,000 : HK$30,000 : HK$5,000 : HK$1,000

7 Policy Coverage & Benefits (Cont d) Benefits Personal Baggage - HK$3,000 per pair/set of item; HK$10,000 per laptop computer; HK$5,000 per pair/set of item for Sport Equipment) Personal Money Loss of Travel Document Hospital Income - HK$500 per day Personal Liability Limits (per person) : HK$10,000 : HK$3,000 : HK$30,000 : HK$10,000 : HK$2,000,000

8 Policy Coverage & Benefits (Cont d) Benefits Emergency Medical Evacuation Repatriation of Mortal Remains Care Visit Convalescence Assistance Trauma Consulting Benefit - HK$1,500 per day per visit Limits (per person) : Unlimited : Unlimited : HK$20,000 : HK$8,000 : HK$15,000

9 Policy Coverage & Benefits (Cont d) Benefits Kidnap Hijacking or Strike Benefit - HK$500 per 12 consecutive hours Limits (per person) : HK$500 per day (upto 30 days) : HK$5,000 * Free Worldwide 24-hour SOS Hotline Service

10 International SOS Services Worldwide Emergency Assistance service includes:- Telephone medical advice Medical referral Emergency medical evacuation Repatriation of remains Please call SOS Alarm Centre at:- 24 hours SOS Hotline (852) and quote CUHK and policy no GT001192

11 Major Policy Exclusions War, direct participation in strike, riot and civil commotion Suicide, attempted suicide or intentional self-infliction Professional Sports Under the influence of alcohol or drugs Not taking reasonable precaution to safeguard his/per property or to avoid bodily injury AIDS or AIDS related complex, HIV or related diseases Manual labour or hazardous works

12 Major Policy Exclusions (Cont d) Preventive care and pediatric services Dental care (unless resulting from accidental injury) Pre-existing, congenital or heredity conditions Chronic disease management Mental or nervous disorder, insanity Pregnancy, childbirth and abortion

13 Extended Coverage Extended Period of Insurance For insured trip duration exceeding 270 days For personal deviation / trip exceeding 3 days before and 3 days after the insured trip All benefits, limits, terms and conditions as per existing Group Travel Insurance policy. Eligibility Period / Insured Additional premium : Subject to prior declaration : As outlined on CUHK s intranet

14 Claims Procedures Record the time, date and place of loss or incident. For personal accident or sickness, obtain (1) medical expenses receipt(s) with diagnosis; (2) medical record / discharge summary issued by the clinic / hospital. For loss of property, report to the local police or the relevant party (e.g. hotel, airline, public common carrier, etc.) within 24 hours and obtain a written proof Keep all the travel documents (e.g. itinerary, boarding pass, etc.) Complete and submit Claim Form with the above supporting documents and approval letter from CUHK All claims must be reported within 30 days after the accident / trip

15 Claims Procedures All claims or enquiry should be directed to Business Office of CUHK for handling Please visit the following link for details

16 Questions & Answers Thank you! Questions & Answers

17 The Chinese University of Hong Kong Internship Programme 2013 Group Travel Insurance for Students on 23 May 2013 Distinctive. Choice. A Jardine Matheson Associate Company

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