OPERATING A SUCCESSFUL BUSINESS. SAMPLE OF KPIs. Paper CONTENTS. 1. Sample Of KPIs... 2 ADDENDUMS

Transcription

1 OPERATING A SUCCESSFUL BUSINESS SAMPLE OF KPIs CONTENTS Page 1. Sample Of KPIs... 2 ADDENDUMS A Pharmacy - Data Required For Key Performance Indicators B Pharmacy - Key Performance Indicators C Supermarket - Data Required For Key Performance Indicators D Supermarket - Key Performance Indicators E Drilling And Blasting - Data Required For Key Performance Indicators F Drilling And Blasting - Key Performance Indicators G Home Unit Developer - Data Required For Key Performance Indicators H Home Unit Developer - Key Performance Indicators I Land Developer - Data Required For Key Performance Indicators J Land Developer - Key Performance Indicators K Sugar Cane Farmer - Data Required For Key Performance Indicators L Sugar Cane Farmer - Key Performance Indicators M Engineering - Data Required For Key Performance Indicators N Engineering - Key Performance Indicators O Retail - Data Required For Key Performance Indicators P Retail - Key Performance Indicators Page 1

2 OPERATING A SUCCESSFUL BUSINESS SAMPLE OF KPIs 1. Sample Of KPIs Attached are samples of data required and KPIs for the following: Data Required KPIs Pharmacy Addendum A Addendum B Supermarket Addendum C Addendum D Drilling and Blasting Addendum E Addendum F Home Unit Developer Addendum G Addendum H Land Developer Addendum I Addendum J Sugar Cane Farmer Addendum K Addendum L Engineering Addendum M Addendum N Retail Addendum O Addendum P Page 2

3 ADDENDUM A A Pharmacy - Data Required For Key Performance Indicators Prescriptions Other Chemist Sales (OCS) Cosmetics (CS) Total Data Required Prescription Income Number of Prescriptions Other Chemist Sales (OCS) Number of Customers (OCS) Cosmetic Sales (CS) Number of Customers (CS) Credit Sales Number of Working Owners Number of Full Time Equivalent (FTE) Employees Total Hours Worked per Quarter by Owners Total Hours Worked per Quarter by Employees Floor Space Page 3

4 ADDENDUM B B Pharmacy - Key Performance Indicators Prescriptions Other Chemist Sales (OCS) Cosmetics (CS) Total KPIs Sales per FTE Person Sales per Total Hour Sales per Square Metre Average Sale Percentage Credit Sale Gross Profit Percentage Advertising Percentage Wages and Salaries Percentage Interest Percentage Occupancy Percentage Total Expenses Percentage Net Profit Percentage Net Profit per Total Hour Net Profit per Square Metre Net Profit per Owners Hour Stockturn Days Debtors Outstanding Days Creditors Outstanding Current Ratio Page 4

5 ADDENDUM C C Supermarket - Data Required For Key Performance Indicators Groceries Fruit & Vegetables Deli Meat Total Data Required Number of Working Owners Number of Full Time Equivalent (FTE) Employees Total Hours Worked per Quarter by Owners Total Hours Worked per Quarter by Employees Floor Space Sales for Quarter Credit Sales for Quarter Number of Customers Page 5

6 ADDENDUM D D Supermarket - Key Performance Indicators Groceries Fruit & Vegetables Deli Meat Total KPIs Sales per Full Time Equivalent (FTE) Person Sales per Total Hours Sales per Square Metre Average Sale Percentage Credit Sale Gross Profit Percentage Wages and Salaries Percentage Interest Percentage Occupancy Percentage Advertising Percentage Total Expenses Percentage Net Profit Percentage Net Profit per Total Hours Net Profit per Square Metre Net Profit per Owners Hour Stockturn Debtors Days Outstanding Creditors Days Outstanding Current Ratio Page 6

7 ADDENDUM E E Drilling And Blasting - Data Required For Key Performance Indicators Data Required Number of Working Owners Number of Full Time Equivalent (FTE) Employees Total Hours Worked by Owners Total Hours Worked by Employees Hours Sold - Employees Hours Sold - Major Machinery Sales for Quarter Sales of Labour for Quarter Credit Sales for Quarter Number of Customers Major Machinery Downtime Percentage Drilling And Blasting Page 7

8 ADDENDUM F F Drilling And Blasting - Key Performance Indicators Drilling And Blasting KPIs Sales per Full Time Equivalent (FTE) Person Sales per Total Hours Average Sale Percentage Credit Sales Gross Profit Percentage Labour Percentage Interest Percentage Occupancy Percentage Total Expenses Labour Productivity Percentage Major Machinery Productivity Percentage Average Hourly Charge Rate - Labour Average Hourly Charge Rate - Machinery Machinery Downtime Percentage Net Profit Percentage Net Profit per Total Hours Days Debtors Outstanding Days Creditors Outstanding Current Ratio Page 8

9 ADDENDUM G G Home Unit Developer - Data Required For Key Performance Indicators Data Required Number of apartments in development Land Cost Construction Costs Interest Page 9

10 ADDENDUM H H Home Unit Developer - Key Performance Indicators KPIs Income per Apartment Sold Cost of Apartment Sold WIP per Apartment Interest Cost per Apartment per Quarter Net Profit per Apartment Sold Debtors Days Outstanding Creditors Days Outstanding Current Ratio Page 10

11 ADDENDUM I I Land Developer - Data Required For Key Performance Indicators Data Required Number of Allotments Sold Partly Completed Allotments at End of Quarter Page 11

12 ADDENDUM J J Land Developer - Key Performance Indicators KPIs Income per Allotment Sold WIP per Allotment Cost of Allotments Sold Net Profit per Allotment Debtors Days Outstanding Creditors Days Outstanding Current Ratio Page 12

13 ADDENDUM K K Sugar Cane Farmer - Data Required For Key Performance Indicators Data Required Farm Hectares Hectares Planted Tonnage Harvested Number of Working Owners Number of Full Time Equivalent (FTE) Employees Total Hours Worked by Owners Total Hours Worked by Employees CCS Reports Water Consumption Page 13

14 ADDENDUM L L Sugar Cane Farmer - Key Performance Indicators KPIs Income per Hectare Tonnage per Hectare Harvesting Costs as a Percentage of Income Harvesting Cost per Hectare Fertilizer Costs Percentage Fertilizer Costs per Hectare Percentage Lime and Gypsum Cost Percentage Lime and Gypsum Cost per Hectare Percentage CCS Average per Quarter Percentage Water Consumption per Hectare Percentage Labour Percentage Interest Percentage Total Expenses Percentage Net Profit Percentage Net Profit per Total Hours Days Creditors Outstanding Current Ratio Page 14

15 ADDENDUM M M Engineering - Data Required For Key Performance Indicators Off Road Accessories & Truck Bodies General Engineering & Fabrication Powder Coating Total Data Required Number of Working Owners Number of Full Time Equivalent (FTE) Employees Total Hours Worked by Owners Total Hours Worked by Employees Hours Sold Sales for Quarter Sales of Labour for Quarter Credit Sales Number of Customers Work in Progress Page 15

16 ADDENDUM N N Engineering - Key Performance Indicators KPIs Sales per Full Time Equivalent (FTE) Person Sales per Total Hours Average Sale Percentage Credit Sale Gross Profit Percentage Labour Percentage Interest Percentage Occupancy Percentage Total Expenses Percentage Labour Productivity Percentage Average Hour Charge Rate Labour Net Profit Percentage Net Profit per Total Hours Days Debtors Outstanding WIP as a Percentage of Quarterly Sales Days Creditors Outstanding Current Ratio Page 16

17 ADDENDUM O O Retail - Data Required For Key Performance Indicators General Store RetraVision Newsagency A B C D Clothing Surf Shop Data Required Number of Working Owners Number of Full Time Equivalent Employees (FTE) Total Hours Worked for Quarter by Owners Total Hours Worked for Quarter by Employees Total Floor Space Sales For Quarter Credit Sales for Quarter Number of Customers Page 17

18 ADDENDUM P P Retail - Key Performance Indicators KPIs Sales per FTE Persons (Owners And Employees) Sales per Total Hours Sales per Square Metre Average Sale Percentage Credit Sale Gross Profit % Labour % Interest % Occupancy % Total Expenses % Net Profit % Net Profit per Total Hours Days Debtors Outstanding Days Creditors Outstanding Current Ratio Stockturn Page 18

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