VINE. Property & Portfolio Management Services

Transcription

1 Property & Portfolio Management Services Vine provides dedicated services through a network of ten UK regional offices, supported by an accounts and credit control team based in Birmingham. We currently manage assets worth over 2.7 billion + extending to over 47 million square feet of retail, leisure, industrial and office property. The management portfolio comprises over 5,800 individual units with an annual rent roll of in excess of 195m + and service charge schemes of over 30 million per annum. Vine employs experienced Property Managers with the teams led by Senior Property Managers, the majority of which have over 20 years experience. Our network of regional offices ensures that our Property Managers are in close proximity to the individual assets around the UK. This provides greater control of assets together with a comprehensive support network for Asset Managers. The team understands the equal importance of both local hands on and strong financial control evidenced by half of Vine s team being specialists in client accounting services and credit control, headed by 3 qualified accountants. Vine is regulated by the RICS and maintains 10m Professional Indemnity Insurance. Vine specialises in the management of multi let industrial and office portfolios acting on behalf of a broad range of institutional and property company clients. Approximately 20% of assets under management comprise both single and multi let office investments. An indication of the range of the services provided by Vine are set out below. Rent, Service Charge, and Insurance Collection Issue demands and receipts for rent, service charge, insurance Daily banking of all rent receipts into either Vine Client Accounts or the clients own bank accounts. Daily banking of all service charges into Vine Client Accounts Credit control of all monies demanded Provision of weekly electronic arrears update Regular arrears review with client Asset Manager Provision of in-house advice in relation to the recovery of arrears via enforcement agents under CRAR and other measures through solicitors, County Court Action etc. Property Inspections Regular monthly inspections of all multilet properties by a dedicated Property Manager inspection reporting on a quarterly basis Asset Management Inspection Services & Control Tenant Liaison & Management Main point of contact for all tenant issues and queries Liaison with tenants on issues raised by Environmental reports and Property Insurers risk assessments Enforcement of tenant breaches external storage, repairs and other infringements Arrange property repairs (internal repairing leases) Advise on property management strategy for each asset and identify where improvements can be implemented

2 Financial Control & Client Reporting Monthly Financial Reporting to client (Client Statement and VAT report) Monthly Reconciliation of Vine Client Bank Accounts Bespoke Client Reporting Dealing with queries from client auditors Service Charge Management Prepare annual budget for each service charge property (issued to tenants one month in advance of the service charge year) Reconcile all service charge schemes (within 4 months of year-end) Place and oversee contracts for common parts services and payment of suppliers All invoices coded and available for authorisation by local Property Manager within 48 hours of receipt Landlord s Direct Costs Recommend contractors for non-recoverable works Prepare specifications and obtain competitive quotations Instruct and oversee landlord works e.g. unit clearance & minor unit repairs Processing and payment of landlord s non recoverable invoices (agent fees etc.) from rent monies held Monthly reporting of landlord s expenditure Data Management Record keeping of all clients, properties and tenancies on our Database. Management of property data Asbestos Registers, Operation Manuals, Electrical Test Certificates, Energy Performance Certificates. Health & Safety Reports etc. Client web access to Database and Legal Library of all leases Employment of Site Staff (Vine On Site Ltd) Direct employment of site employees (caretakers, site managers etc.) Day to day management of site staff Insurance Maintain trade use records for all tenants, providing information to landlord s property insurers. Manage all property insurance claims Prepare specifications for insurance repair works and obtain competitive tenders Meet and liaise with loss adjusters Instruct and oversee insurance repair works Void Hold keys for all vacant units Prepare all vacant units for winter Obtain statutory reports Asbestos Registers, Energy Performance Certificates Inspections of vacant units on a fortnightly basis by a property inspector Take regular meter readings for all utilities and update suppliers Alienation & Alterations Gather all information required for sub-letting and assignments, present to the Asset Manager, and instruct solicitors. Gather all information required for tenant alterations and present to the Asset Manager Utility Management (Single Supply Sites) Calculate utility costs for tenants Issue monthly invoices Collect all utility charges Pay utility suppliers

3 Office Property Under Management Grampian House, Aberdeen 46,231 sq ft India Mill Centre, Darwen 260,817 sq ft Mitre Court, London 76,040 sq ft Waterside House, Wigan 30,799 sq ft Brecon House, Cwmbran 46,411 sq ft 18 Blythswood Square, Glasgow 11,962 sq ft

4 Office Property Under Management Pacific House, Glasgow 52,537 sq ft Astral Towers, Crawley 115,696 sq ft Drury Lane, London 23,337 sq ft Elmbridge Court, Gloucester 43,988 sq ft Cirencester Business Park, West Midlands 28,336 sq ft

5 Office Instructions The Wesleyan, Birmingham 122,652 sq ft Imperial Place, Borehamwood 226,425 sq ft Wexham Springs, Slough 101,035 sq ft Cathedral Square, Newcastle Upon Tyne 104,540 sq ft Wiltshire Court, Swindon 34,777 sq ft Pynes Hills, Exeter 67,187 sq ft Market Dock, South Shields 16,925 sq ft Mandale Buiness Park, Durham 52,619 sq ft

6 Retail and Leisure Properties Under Management Albion Trade Park, Birmingham The Friary, Cardiff Wyrley Brook Retail Park, Cannock Martineau Place, Birmingham Springfields Retail Park, Stoke on Trent Virage, Cannock Castle Street, Cardiff

7 Retail and Leisure Properties Under Management Bradley Stoke, Bristol Cavendish Arcade, Buxton Camperdown Leisure Park, Dundee Callendar Square, Falkirk Ship Row, Aberdeen Charles Cross, Plymouth Holiday Inn, York