Your Online Access. Navigating your Starmark online access is simple with the following resources at your fingertips!

Transcription

1

2 Your Online Access Navigating your Starmark online access is simple with the following resources at your fingertips! Once logged in, you have access to: Compensation View your statements, forms and schedules Document Center Access your important documents online In-force Business View forms including employer, member, claim, COBRA forms, and Manage My Groups tools Marketing Materials View forms including state-specific materials and the toolkit library Plus, Networks, New business and Pharmacy The following pages provide a high-level walkthrough of the Starmark website. If you would like to know more about a topic, click the information icon.

3 Let s Get Started: Overview The Overview page starts your Starmark online experience, where you can navigate to different sections or: Navigate straight to forms View Resources Keep up-to-date with the Starmark Sales Update blog Learn about new programs And more

4 Compensation Starmark provides tools to help you understand and access compensation information. When you visit the compensation section you have access to the following: Compensation Forms* Access various forms, from direct deposit authorization to understand the compensation statement Compensation Schedules - Learn more about broker compensation programs and administrative practices. Don t miss, the Broker Compensation Guide which answers questions regarding polices and practices Compensation Statements View secure online compensation statements (password protected) Broker Appointment Forms* Access various forms, from broker appointment guidelines by state to broker the appointment questionnaire And Manage Compensation Access a suite of secured tools to help you submit your broker information online *On-screen instruction for ing forms directly from the Starmark website are provided. Manage Compensation Document Center/Compensation Statements

5 Document Center The Document Center provides around-the-clock access to important documents. The Broker Documents tab provides: Compensation Statements (Note: A pop-up window will open to enter a separate password) New Plan Year Offer The Group Documents tab gives brokers access to their self-funded group s important documents: Administrative Services Agreement Application for Stop-Loss Insurance Coverage Healthcare Utilization Reports Monthly Aggregate Claim Liability Summaries Plan Documents Summary of Benefits and Coverage (SBC) Stop-Loss Insurance Contract Document Center/Compensation Statements

6 In-Force Business Starmark provides you with the tools to help brokers manage their in-force groups. The In-force Business section includes the following: Claim Forms* Access member claim forms COBRA Forms* Provide administrative assistance to groups with COBRA information and forms Employer Forms (Administration Kit)* View and send forms that display in the employer s Administration Kit Mange My Groups - An easy-to-use online tool to help you securely administer your group s health benefit plan Member Forms (My Starmark )* View and send forms that display in the employer s Administration Kit Participation Form Brokers can access a copy of their groups completed participation form Renewals Manage your new plan year groups with quote request forms and renewal FAQs *On-screen instruction for ing forms directly from the Starmark website are provided. Employer Forms and Member Forms Manage My Groups

7 Marketing Materials Starmark marketing materials are organized to help you find information easier. State-specific Materials* Access state-specific applications, brochures, quote requests and COBRA forms Toolkit Library Easily access the tools to grow your business. Each toolkit may include: brochures, flyers, videos, presentations, white papers and miscellaneous materials *On-screen instruction for ing forms directly from the Starmark website are provided. Toolkit Library

8 Networks Starmark makes sure employers and members have access to network-specific resources. Brokers also have access to view the same resources. Don t forget to visit the Network Availability by State Map for specific network availability and links to each network s provider search.

9 New Business The New Business section helps brokers manage their in-force groups with the following resources: Broker Appointment Forms* Access various forms, from broker appointment guidelines by state to broker appointment questionnaire Underwriting Forms and Application* Access applications, medical questionnaires and other underwriting forms *On-screen instruction for ing forms directly from the Starmark website are provided.

10 Pharmacy Since pharmacy services may be part of a group s benefit health plan, Starmark provides brokers with resources to stay up-to-date on member pharmacy benefits. Pharmacy resources: Access to caremark.com demo site CVS/caremark informational flyers Access drug lists View lists such as, the CVS/caremark 4 th Tier formulary and the Specialty drug list Plus, other valuable information

11 Profile To access your profile, click your name at the top right of your screen. Within your profile you can: Change password and security questions Update your address View the electronic consent, and terms and conditions of use for the Starmark website

12 Get Started Today Broker registration is quick and easy. Register today at Broker Registration Plan design availability and/or coverage may vary by state. Self-funded plans are administered by Starmark, and stop-loss insurance coverage is provided by Trustmark Life Insurance Company. Starmark 400 Field Drive Lake Forest, Illinois B680-T BR (2-18)