Insurance Sector Joint Value and Case Studies November 2015

Transcription

1 Insurance Sector Joint Value and Case Studies November 2015

2 Accenture and SAS The Best in the Business Accenture s business solutions, powered by SAS pioneering analytics, help clients advance on the journey to ROI > Positioned in the leaders quadrant for Advanced Analytics Platforms and Business Intelligence and Analytics Platforms (Gartner, Feb 2015) > Consistently rated as a leader in Gartner s Magic Quadrants (across 9 categories) > Used at more than 70,000 sites in over 134 countries > 91% of the top 100 Fortune Global list 2014 make use of SAS > Positioned in Leader s Quadrant for Business Analytics Services (Gartner, Sep 2015) > Named leader in the Business Intelligence Services in Asia Pacific by Forrester (Q4-2013) > One of the largest global providers of BI services > Market leader in the area of consulting and implementation

3 Accenture - SAS Partnership > 15 year strategic alliance > CEO to CEO commitment Shared Vision Analytics and Big Data > 2,500+ SAS-trained delivery consultants > 12 joint offerings > 12+ Accenture centers with SAS expertise High Performance Computing Cloud > 250+ projects completed > New commercial models and flexible pricing Internet of things State of the Art Technology Labs

4 SAS and Insurance insurance companies worldwide use SAS

5 SAS and Insurance Creating the Analytical Insurer

6 SAS and Insurance SAS Value Proposition Capital allocation decrease by 1% More granular pricing = 2 to 4 % improvement in Combined Ratio Avoid poor risks = 1 to 3% improvement in Loss Ratio Lapse rates reduced by 20 to 25% Reinsurance Analysis = 0.2 to 0.5% improvement in U/W Expenses 3 to 5 times increase in response rates Fraud rates reduction by 2 to 5% Marketing campaigns ROI increase by 10 to 15% Recoveries increase by 3 to 6%

7 SAS and Insurance Approachable Analytics SAS provides Approachable Analytics Bridging the gap between IT and business Scalable to all your data Approachable Analytics with SAS Interactive and Visual Reporting Analytical Data Exploration Analytical Modeling

8 SAS and Insurance Approachable Analytics Approachable Analytics removes the barriers of traditional approaches Scarcity of analytical skills The need to grow analytical talent from within Tools that aren t right for the job Learning curve to create, share and collaborate Disjointed, inefficient workflow How can you fail fast & learn to refine quickly

9 SAS and Insurance Approachable Analytics Approachable Analytics What does SAS provide and look like today? Influence Relationships Increased understanding Eliminating guesswork with predictive analytics Contributions Data driven exploration

10 SAS and Accenture Joint Market Offerings for Insurance Profitability Management Activity level management and optimisation for cost transparency, process efficiency, customer, and product profitability analysis On site or managed service 2 joint wins in Insurance, 8 overall Claims Fraud Detection Reduces total claims cost by 1-3% On site or managed service 8 joint projects completed Solvency and Risk Management Move beyond compliance to capital optimisation Standard risk models and reports 9 joint projects completed Customer Intelligence Integrated Marketing and Cross Channel Campaign Management Onsite or managed service 5 joint projects completed

11 Joint Success Story RSA Insurance Client Background The company is one of the leading non-life insurers in Ireland with over customers and provides insurance solutions for commercial and personal customers Solution Phase 1: build a pilot that uses business rules, anomaly detection and social network analytics to develop a fit-for-purpose fraud model, based on SAS Fraud Framework Phase 2: pilot-to-production phase, to transition the Pilot solution, with some modifications, to production Phase 3: Managed Service by Accenture: running and ongoing maintenance & enhancement of the analytics solution, including refinement of model based on ongoing results and new fraud trends Accenture teamed with SAS to deliver the business case and all three phases of the project. The solution is based on SAS Fraud Framework. Situation Fraud detection at the client was primarily a manual process, with some automated tools to support motor claim handlers Accenture was engaged by the client to deliver a Claims Fraud Analytics pilot across their motor book to determine the uplift in fraud savings that analytics would enable Client Benefits The analytics solution implemented delivers benefits in the range of 1-3% of total claims costs Business case results indicated a significant uplift in fraud savings could be achieved. Reduction of noise ( false positives ) and better documentation of rules breached lead to better efficiency and effectiveness of claim investigators. The Managed Service model allowed for immediate deployment and access to key skills. It is comprised of software, hosting and skilled resources.

12 Accenture and SAS Claims Fraud Wins Client Country Product Topic Engagement Year Comment SBM consortium Turkey SAS Fraud Framework Claims fraud Accenture primes 2014 Pacifica, part of CA France SAS Fraud Framework Claims fraud SAS primes 2014 SAS took an ACN consultant on the project for 20 days National Insurance Greece SAS Fraud Framework Claims fraud Accenture primes 2014 Ageas Portugal SAS Fraud Framework Claims fraud Tranquilidade Logo Managed Service 2014 Accenture runs a claims processing BPO in Portugal on behalf of several insurers, and this SAS-based fraud service is delivered on top of that Generali RSA Ireland SAS Fraud Framework Claims fraud Managed Service 2011

13 Our Team Key Contacts We have a strong global team ready to support you Global and EALA: UKI: Americas: APAC: Offerings: Enablement: SAS Remco den Heijer (remco.den.heijer@sas.com) Joe Hegarty (joseph.hegarty@sas.com) Brian O Rourke (brian.orourke@sas.com) Ron Fonseca (ron.fonseca@sas.com Eric Kong (eric.kong@sas.com) Steven Smith (steven.smith@sas.com) Cynthia Rowe (cynthia.rowe@sas.com) Accenture David Schwartz (david.schwartz@accenture.com) Edel Lynch (edel.lynch@accenture.com)