CA Select. Protecting your financial future. Designed exclusively for CAs. Your Guide to the Exclusive CA Select Insurance Plans

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1 CA Select Protecting your financial future Your Guide to the Exclusive CA Select Insurance Plans Offering you a full range of coverage options Term Life Personal Accident Child Life & Accident Income Protection Office Overhead Expense Critical Illness Available at attractive group rates Designed exclusively for CAs

2 A message to you from the Institute Value is top-of-mind. Your financial security is important to us. Why? The answer is simple: You can t focus on your professional duties if you re worried about protecting your own personal interests. That s why we offer the CA Select Insurance Plans. CA Select offers you convenient, exclusive access to a wide range of economical, comprehensive and meaningful coverage all designed to help you get the financial protection you need, at an attractive price. More than 13,000 CAs have taken advantage of CA Select s many options and features. If you haven t already, we invite you to do the same. We ll do our best to ensure you get the best value for your dollar. The CA Select Guide is a special publication for eligible Members and their families of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia and Bermuda. This guide provides a summary of certain highlights and key provisions of the CA Select Insurance Plans. While every effort has been made to provide an accurate summary, errors can occur. If there are any differences between the information contained here and in the legal contracts that govern the various insurance plans, the legal documents will rule. CA Select Insurance Plans Designed and endorsed by: Over the years, CA Select has continued to grow and evolve to meet the changing personal and financial needs of Members. Your CA Select Guide provides you with quick and convenient access to: details on available coverage, news about Plan changes, and the information you need to make informed decisions about your coverage. Underwritten by the Manufacturers Life Insurance Company (Manulife Financial) We urge you to take the time to explore your Guide and where it makes good financial sense, to act on the information you read. After all, it s in your best interest. If you have any questions or any suggestions on how to improve the Plans or the CA Select communication materials, please contact me directly; I d love to hear from you. Sincerely, Ingrid Enhagen, CA Director of Member Services ienhagen@icao.on.ca

3 What s inside for you AT A GLANCE > Page 2 11 TERM LIFE INSURANCE > Page 4 Rock solid. Creating the cornerstone of your protection portfolio. PERSONAL ACCIDENT INSURANCE > Page 7 Life happens! Protecting you and your family from the financial hardship that can accompany a serious accidental injury. CHILD LIFE & ACCIDENT INSURANCE > Page 9 15 Family matters. Offering you optional child life and accident insurance coverage at preferred group rates. INCOME PROTECTION INSURANCE > Page 11 A steady stream. Providing an alternative source of steady income when you need it the most. OFFICE OVERHEAD EXPENSE INSURANCE > Page 15 Good business. An important option designed specifically to protect your business interests. 18 CRITICAL ILLNESS INSURANCE > Page 18 Recovery and renewal. Helping you deal with any loss of income, treatment options, medical costs, home modifications, lifestyle or career changes stemming directly from a life-threatening illness. YOU ASKED US > Page 21 CA SELECT INSURANCE PLANS HANDY REFERENCE > Page 23 1

4 At a glance The CA Select Insurance Plans are designed expressly for CAs, incorporating the best features of individual insurance at very attractive group rates. What s more, under this arrangement, premiums not needed to maintain the Plans sound financial position are returned to Members, usually in the form of premium credits. In the final analysis, the Plans provide you with outstanding value at an exceptionally competitive cost. Coverage under the CA Select Insurance Plans is available as follows: Member & Spouse Term Life Insurance Coverage up to $2,000,000 per person to Age 85 Rate reductions for coverage of $250,000 and up Preferred rates for exceptional health Premiums waived if Totally Disabled Compassionate cash advance of up to $100,000 if terminally ill Future Insurability Option (FIO) lets you increase coverage with no medical exam or health questions MORE INFORMATION CAN BE FOUND ON PAGE 4 Member & Spouse Personal Accident Insurance Coverage up to $500,000 for Members and $250,000 for Spouses No medical exams or health questions required Accidental loss of use, paralysis and death benefits included MORE INFORMATION CAN BE FOUND ON PAGE 7 Child Life & Accident Insurance A single premium covers all eligible dependent children automatically Up to $250,000 Major Impairment accident coverage per child Up to $50,000 Life Insurance coverage per child Guaranteed acceptance for the first $50,000 of Major Impairment plus $10,000 of Life Insurance MORE INFORMATION CAN BE FOUND ON PAGE 9 2

5 Your coverage is portable and goes where you go. As long as you remain an Institute Member, coverage moves with you wherever your work or business may take you, anywhere in the world. Member Income Protection Insurance Coverage up to $15,000 based on your Monthly Earned Income Choose from a range of Waiting Periods longer periods result in lower premiums Includes automatic Cost of Living Adjustment Survivor Benefit included Own Occupation Option lets you receive benefits during disability even if working in another occupation Future Insurability Option lets you increase coverage with no medical exam or health questions MORE INFORMATION CAN BE FOUND ON PAGE 11 Member Office Overhead Expense Insurance Coverage up to $10,000 of your normal monthly operational expenses Choose from a range of benefit and waiting periods Survivor Benefit included Own Occupation Option MORE INFORMATION CAN BE FOUND ON PAGE 15 Member & Spouse Critical Illness Insurance Coverage up to $250,000 per person Benefit paid directly to the Insured 18 Covered Conditions Rate reductions on amounts of $125,000 and up Includes Best Doctors, Inc. care management services Premiums waived if Totally Disabled MORE INFORMATION CAN BE FOUND ON PAGE 18 3

6 Rock solid. Creating the cornerstone of your protection portfolio. Term Life Insurance Why it s necessary for you and your spouse Life insurance for you and/or your spouse is the foundation of your protection portfolio. However, while that principle will never change, maybe your needs have. As you know, a regular review of your financial situation is an important step to ensuring you have enough coverage. Any number of life or professional changes can dramatically increase your financial responsibilities. Examples include getting married, having a baby, renewing a mortgage, starting a business or securing a buy/sell arrangement, as well as other estate needs, like saving for education costs or providing a parent with support. The Plan s coverage is portable and goes where you go. So long as you remain an Institute Member, you can take this coverage with you wherever your work or business may take you, and stay protected anywhere in the world. This premier group benefit program was designed for CAs. The CA Select Term Life Plan offers you an exclusive opportunity to acquire new insurance or to top up your existing coverage at highly competitive rates. Member and Spouse Term Life Insurance Highlights Up to $2 million in coverage continuing to Age 85 Coverage moves with you wherever your work or business may take you Future Insurability Option (FIO) protects your insurability regardless of future health issues Attractive rates, including preferred rates for exceptional health, Non-Smoker rates and rate reductions on amounts of $250,000 and up The Plan Basics The Term Life Plan provides coverage for you and/or your spouse as follows: You can select coverage of $50,000 to $2,000,000 in $25,000 increments. Apply up to Age 65 and keep your coverage up to Age Term Life Insurance

7 FINANCIAL PROTECTION ISN T JUST ABOUT YOU IT S ABOUT THE ONES YOU LOVE. A VALUABLE AND AFFORDABLE TERM LIFE INSURANCE PLAN FOR YOU AND YOUR SPOUSE. The Plan Features This coverage includes the following valuable features at no additional cost: Premium Waiver During Total Disability All your premiums will be waived if you suffer a Total Disability* before Age 65. Simply put, if approved, you will not be required to pay premiums for Member and Spouse Term Life Insurance beginning after three months of continuous Total Disability, and for as long as your disability continues. * Total Disability means the inability, due to sickness or injury, to work for wage or profit at any occupation for which the Member is qualified by education, training or experience. Living Benefit A Living Benefit feature is also included in your Member and/or Spouse Term Life Insurance at no additional cost, which can provide a cash advance of up to $100,000 in the event of terminal illness. Provided the Member or Spouse Term Life coverage has been in effect for at least two years and there is a prognosis of death within 12 months, the Insured can apply to receive a Living Benefit. This important plan feature will provide a cash advance of up to 50% of the Term Life benefit (to a maximum of $100,000). The cash advance can be used to cover medical expenses or spent in any other way that you or your spouse see fit. Coverage Options Future Insurability Option (FIO) Take time to consider your future insurance needs. The FIO option will ensure your Term Life Insurance keeps up with your changing needs even if your health deteriorates. If you select FIO when you apply for Member or Spouse Term Life Insurance between Ages 18 and 50, you can increase your coverage in the future without providing evidence of health. You can exercise your FIO up to five times through to Age 55: 1. on every second policy anniversary following purchase, or 2. within 31 days of one of these life events: a. marriage, or b. two years in a common-law relationship (Member only), or c. the birth or adoption of a child. By choosing either $25,000 or $50,000 of FIO, you can increase your coverage by up to $125,000 (5 x $25,000) or $250,000 (5 x $50,000), respectively (subject to the Term Life maximum of $2 million). Determining Your Needs A comprehensive review of your personal financial circumstances can help you determine your life insurance needs. To assist you with this process, we have developed an online interactive calculator for your use. You can also apply for Term Life coverage online (except residents of Québec) or download a printer-ready PDF application. Visit us online to access these tools, and more, at Rates The Term Life rates that apply to you and/or your spouse are provided on the next page. As you review the rates, we urge you to keep the following key points in mind: Volume Discounts Buying higher coverage amounts may cost less than you think. You ll enjoy discounts of 10% to 18% when you purchase coverage of $250,000 or more. For example, if you purchase Member or Spouse Term Life Insurance of $250,000 to $725,000, the premium rate will be 10% less than would apply at lower amounts. Similarly, if you purchase coverage of $750,000 to $1,225,000, the rate will be 15% lower than you would otherwise pay. And if you purchase coverage of $1,250,000 to $2 million, the rate will be 18% lower. Preferred Rates If you and/or your spouse apply for $125,000 or more of new or additional Term Life coverage and you enjoy exceptional health you may qualify for Preferred rates of 5% to 25% less than the regular rates. You don t have to apply for these Preferred rates; Manulife Financial s underwriters will assess your application automatically and notify you if you qualify. Lower Rates for Non-Smokers Non-Smokers will also pay less for their Term Life Insurance. Provided you have not used tobacco or tobacco cessation products in the last 12 months and you meet Manulife Financial s health standards, you will qualify for lower Non-Smoker rates. Term Life Insurance 5

8 MEMBER AND SPOUSE TERM LIFE INSURANCE MONTHLY PREMIUM PER $25,000 OF TERM LIFE INSURANCE Rate Reductions for amounts of $250,000 per person and up 10% rate reduction on total coverage of $250,000 or more 15% rate reduction on total coverage of $750,000 or more 18% rate reduction on total coverage of $1,250,000 or more NON-SMOKER** SMOKER AGE* MALE FEMALE MALE FEMALE 18 to 29 $ 1.10 $ 0.70 $ 2.75 $ to to to to to to to to 69*** to to to Age 85 Coverage ends Coverage ends Additional Monthly Premium per $25,000 of Future Insurability Option (FIO) NON-SMOKER** SMOKER AGE* MALE FEMALE MALE FEMALE 18 to 55 $ 0.90 $ 0.52 $ 2.00 $ 1.20 Age 56 Coverage ends Coverage ends * Age means age attained as of the policy anniversary date (June 1). Please note that premiums increase as you reach certain ages, as shown in the tables. Rates are subject to change. ** Non-Smoker premiums apply to Members and Spouses who have not used tobacco or tobacco cessation products in the past 12 months and who meet Manulife Financial s health standards. *** Rates over Age 64 apply to renewal of existing coverage only. All limitations and exclusions that apply to existing Term Life coverage will also apply to the FIO. Apply for FIO when you apply for Term Life coverage from Ages 18 to 50 only. You can exercise FIO up to and including Age 55. The Fine Print Eligibility To apply for Member and/or Spouse Term Life Insurance, you must be: a Member of one of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia or Bermuda; under 65 years of age; and resident in Canada or Bermuda. Limitations and Exclusions Benefits will not be paid if death results from suicide within the first two years of obtaining new or additional Term Life Insurance. Under these circumstances, any Term Life premiums paid will be refunded. DID YOU KNOW? The premiums for the CA Select Member and Spouse Term Life Insurance are so attractive that many of your peers choose this coverage as a practical and cost-effective alternative to mortgage life insurance. There is another important advantage to having the CA Select Term Life Plan cover your mortgage namely, the death benefit is payable to the beneficiaries you choose, not to the lender who sold you the mortgage. And while the benefit payable under a typical mortgage life insurance plan decreases with the mortgage balance, the benefit payable under the Plan remains level. Remember, premiums not required to maintain the Plans sound financial position are returned to Members, usually in the form of premium credits. 6 Term Life Insurance

9 Life happens! Protecting you and your family from the financial hardship that can accompany a serious accidental injury. Personal Accident Insurance Why it s necessary Given that accidents happen without warning, they typically catch us unprepared to cope, both emotionally and financially, with our injuries. To help you mitigate the effects of an accident, the Institute endorses a Personal Accident Insurance Rider on the Term Life Plan or Income Protection Plan. Designed to help you and your family during a very trying time, the Member and Spouse Personal Accident Insurance Riders offer a lump-sum benefit payment to help cover the immediate costs of an injury or death due to an accident. Personal Accident Insurance Highlights Benefits provide financial relief for you and your family in case of accidental death or changes in your abilities No medical exams or health questions are required The Plan Basics Personal Accident Insurance provides coverage for you and/or your spouse, as follows: You can select coverage of $25,000 to $500,000 for yourself and coverage of $25,000 to $250,000 for your spouse in $25,000 increments. Apply up to Age 65 and keep your coverage up to Age 75. Personal Accident Insurance 7

10 The Plan Features Benefits will be paid to the Insured Member, if living. Otherwise, benefits will be paid to the beneficiary appointed by the Member. The Major Impairment Benefit will be based on the amount of coverage purchased (the principal sum) and the extent of the loss, as outlined in the following list of benefits payable: MAJOR IMPAIRMENT BENEFIT PAYABLE PERCENTAGE OF BENEFIT PAID: IF YOU SUFFER THE LOSS OR LOSS OF USE OF: 100% Both Hands, Both Feet or Sight of Both Eyes 100% One Hand and One Foot 100% Sight of One Eye and One Hand or One Foot 100% Speech and Hearing 100% Movement (Quadriplegia or Paraplegia or Hemiplegia) 100% Use of Both Arms or Both Hands 75% One Arm, One Leg or Use of One Arm 50% One Hand, One Foot, Sight of One Eye or Use of One Hand 50% Speech or Hearing in Both Ears 25% Thumb and Index Finger of Same Hand % Hearing in One Ear ACCIDENTAL DEATH BENEFIT PAYABLE 100% Loss of Life RATES THE PERSONAL ACCIDENT RIDER MONTHLY PREMIUM FOR MEMBERS AND SPOUSES $0.88 per person for every $25,000 of coverage Rates are subject to change. The Fine Print Eligibility Member and Spouse Personal Accident Insurance applicants must be covered by or applying for Member or Spouse Term Life Insurance or Member Income Protection Insurance. Coverage under the Personal Accident Rider may continue for as long as the Term Life or Income Protection coverage remains in effect. To apply for Member Personal Accident Insurance, you must be: a Member of one of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia or Bermuda; under 65 years of age; and resident in Canada or Bermuda. You may apply for Spouse Personal Accident Insurance for your spouse or common-law spouse provided your spouse is also under Age 65, resident in Canada or Bermuda and covered by or applying for Spouse Term Life coverage. Limitations and Exclusions A loss is covered only if it is the result of an accident, occurs within 12 months of the accident, and is complete and irreversible. Loss of use is covered only if it has been continuous for 12 months. Losses resulting from suicide, self-inflicted injury, active participation in a criminal offence or assault, insurrection, terrorism or war, injuries with no visible wound on the exterior of the body, flying (except as a passenger with no flight duties) or hang-gliding or similar recreational sport, infirmity or disease, medical or surgical treatment or infection (except as a result of an accident) are not covered. 8 Personal Accident Insurance

11 Family matters. Offering you optional child life & accident insurance coverage at preferred group rates. Child Life & Accident Insurance Why it s necessary If anything were to happen to your child, expenses should be the last thing on your mind. In this kind of crisis, Child Life & Accident Insurance can help ensure that certain cost considerations don t add to your family s burden. The Institute endorses a Child Life & Accident Insurance Rider on the Term Life Plan. It combines Major Impairment accident coverage with life insurance coverage for a single low premium that covers all your eligible dependent children, regardless of how many you have. Child Life & Accident Insurance Highlights Up to $250,000 Major Impairment accident coverage PLUS up to $50,000 life insurance coverage Once the insurance is in place, subsequent children are covered at no additional cost Automatically covers all eligible dependent children, even newborns The Plan Basics Child Life & Accident Insurance provides coverage for all your eligible dependent children as follows: You can select coverage of up to $250,000 Major Impairment Benefit plus up to $50,000 Life Insurance. Coverage is available in increments of $50,000 of Major Impairment Benefit with $10,000 of Life Insurance. Eligible children are covered automatically from birth up to Age 21 (or up to Age 25 if attending school or university full-time). Child Life & Accident Insurance 9

12 The Plan Features This coverage includes the following unique features at no additional cost: One Monthly Premium Covers All Children A single monthly premium covers all of your eligible children for the full coverage amount. Automatic Coverage at Birth Once this coverage is in force, children are insured automatically from birth, and at no additional cost. Coverage Available With No Medical Questions to Answer Acceptance is guaranteed when you apply for the first $50,000 of Major Impairment benefit combined with $10,000 of Life Insurance benefit, regardless of the health of any of your eligible children. Receiving Benefits The Life Insurance benefit is payable in the event of death from any cause. The Major Impairment benefit is payable in the event of an accident resulting in severe brain damage, paralysis (quadriplegia, hemiplegia, paraplegia) or loss of use of the corresponding limbs, as summarized in the following table: MAJOR IMPAIRMENT BENEFIT PAYABLE PERCENTAGE OF BENEFIT PAID: ACCIDENTAL LOSS OR LOSS OF USE OF: 100% Severe Brain Damage 100% Total Paralysis of Both Upper and Lower Limbs (Quadriplegia) 100% Total Paralysis of Both Lower Limbs (Paraplegia) 100% Total Paralysis of Upper and Lower Limbs of One Side of Body (Hemiplegia) 100% Corresponding Limbs LIFE INSURANCE BENEFIT PAYABLE 100% Death from Any Cause RATES MONTHLY PREMIUMS FOR CHILD LIFE & ACCIDENT INSURANCE Major Impairment Coverage Life Insurance Monthly Premium* $ 50,000 $ 10,000 $ 2.50 $100,000 $ 20,000 $ 5.00 $ 150,000 $ 30,000 $ 7.50 $200,000 $ 40,000 $ $250,000 $ 50,000 $ *This single premium covers all eligible children. Rates are subject to change. The Fine Print Eligibility To apply for Child Life & Accident Insurance for your eligible child(ren), you must be covered by (or applying for) Member or Spouse Term Life Insurance. Eligible children must be unmarried, dependent on the Member for support, and under Age 21 (or under Age 25 if in full-time attendance at school or university). Limitations and Exclusions To qualify for a payment under the Plan, a Major Impairment must occur within three months after the accident and the child must survive the accident for at least 30 days. Any loss of use must be permanent, total and irreversible to be covered. For the first 14 days of life, the benefit payable under this Plan is limited to $5,000 of Life Insurance, regardless of the amount of insurance in force. 10 Child Life & Accident Insurance

13 A steady stream. Providing an alternative source of steady income when you need it the most. Income Protection Insurance Why it s necessary Without warning, an accident or illness resulting in disability can dramatically reduce or even end your income. If that happens, your everyday expenses (and new expenses for needed care such as medication, nursing care and physiotherapy) can quickly diminish your savings. Because your earning power is your greatest financial asset, it makes sense to give it the greatest possible protection. This affordable disability insurance plan can provide you with a generous monthly benefit to replace lost income if a serious illness or accident keeps you from making a living. Income Protection Insurance Highlights Provides up to $15,000 of monthly income protection based on Earned Income* Automatic Cost of Living Adjustment included Survivor Benefit included Own Occupation Option provides enhanced coverage Future Insurability Option allows you to increase your disability coverage in the future without medical underwriting The Plan Basics The Income Protection Plan provides coverage for you as follows: Select coverage ranging from $500 to $15,000 in monthly benefits, in increments of $100. (The maximum amount of coverage that you can apply for depends on your Earned Income*.) Choose Waiting Periods from 0-7 days to 365 days. The longer the Waiting Period, the less you will pay for your coverage. Apply up to Age 65 and keep your coverage up to Age 70. * Please refer to Income Protection Insurance pages at for the complete definition of Earned Income. Income Protection Insurance 11

14 The Plan Features This coverage includes the following special features at no additional cost: Automatic Cost of Living Adjustment (COLA) Each January 1, if you have been receiving Total Disability benefits for the preceding six months, your monthly benefit will be adjusted for inflation. The increase will be based on the annual escalation factors under the Canada Pension Plan, to a maximum of 8% per annum. Premiums Waived if You Are Disabled Your premiums for this Income Protection Insurance will be waived up to Age 70 while disability benefits are being paid. Survivor Benefit If you die while receiving benefit payments, your beneficiary will receive a lump-sum payment equal to three times the monthly benefit payment you were receiving at the time of your death. Coverage That Goes Where You Go As long as you remain a Member of one of the eligible Institutes (see The Fine Print), coverage moves with you wherever your work or business may take you, anywhere in the world. How Much Income Protection You Can Purchase Depends on Your Earned Income The monthly benefit maximum of $15,000 provides nontaxable income replacement on annual pre-tax Earned Income up to $552,000. The following tiered income replacement formula is used to determine how much coverage you can buy at application, based on your Earned Income: 60% of your first $5,000 of Monthly Earned Income, 50% of the next $5,000 of Monthly Earned Income, 35% of the next $5,000 of Monthly Earned Income, and 25% of your remaining Monthly Earned Income, subject to the $15,000 benefit maximum. Using this formula at the time of application helps to ensure you don t buy and pay for more benefits than could be paid at the time of a disability claim. Determining Income Protection Benefits at the Time of Claim At the time of claim, income from employment, this plan and other specified sources cannot exceed 100% of Pre-Disability Earned Income *. For additional details please refer to the All Source Maximum Benefit Provision found in the Member Income Protection pages at APPLYING THE INCOME REPLACEMENT FORMULA AT APPLICATION* ANNUAL EARNED INCOME** NON-TAXABLE MONTHLY BENEFIT*** $ 48,000 $ 2,400 $ 65,000 $ 3,300 $ 75,000 $ 3,700 $100,000 $ 4,700 $ 150,000 $ 6,400 $250,000 $ 8,800 $300,000 $ 9,800 $350,000 $ 10,800 $450,000 $ 12,900 $552,000 and over $ 15,000 * Chart is an illustration of benefits available at various income levels. ** Please refer to Income Protection Insurance pages at for the complete definition of Earned Income. *** Rounded up to the nearest $100. Coverage Options Own Occupation Option If you purchase the Own Occupation Option Rider, you will be considered Totally Disabled if you are unable to perform the essential duties of your regular occupation even if you are working in another occupation. Future Insurability Option As a CA, you have good potential for growing your future earnings. But the future could also bring unexpected health issues that could affect your ability to get more coverage. True to its name, the Future Insurability Option (FIO) allows you to increase your coverage at future dates without medical evidence. When you apply for Income Protection between Ages 18 and 50, you can purchase FIO of up to 25% of your coverage amount (both applied for and already in force) or $2,000, whichever is less. Beginning on your second policy anniversary, you can simply choose to add up to 100% of the FIO amount at every second anniversary date, up to Age 55 while your coverage is in force. The additional total monthly Income Protection amount must be supported by your Earned Income. Bear in mind, your total monthly Income Protection amount, including the additional FIO amount, cannot exceed $15,000. Receiving Your Benefits This Plan pays benefits when you are unable to work (and/or your Earned Income is affected) as a direct result of an illness or injury. You can qualify under one of the following definitions of disability: Total Disability you are considered Totally Disabled if you are unable to perform the essential duties of your regular occupation, are receiving appropriate care and treatment from a qualified physician, and are not engaged in any other gainful occupation. (Note: With the Own 12 Income Protection Insurance

15 Occupation Option, you can qualify for Total Disability benefits and work in another occupation.) Presumptive Disability even if you are able to work, you will be considered Totally Disabled if the injury or illness results in total and irrecoverable loss of use of certain limbs, or total loss of sight, hearing, or speech. Non-taxable benefit payments for Total Disability begin after you have completed your chosen Waiting Period, and will be paid for up to the maximum benefit period you elected at the time of application. Partial Disability means that (1) you are able to perform only some of the essential duties of your regular occupation; or (2) you are engaged in another gainful occupation, and you suffer at least a 20% loss of your Pre-Disability Earned Income. You will receive a proportionate benefit payment that begins after your chosen waiting period has expired or after 30 days (whichever is longer). You will receive a benefit equal to your full insured benefit reduced by the ratio of your Monthly Earned Income before and after disability. For the first six months, the minimum benefit payable will not be less than 50% of the Total Disability benefit, regardless of the level of income loss. If Partial Disability commences prior to Age 63, partial benefits can be payable to Age 65. If Partial Disability commences after Age 63, partial benefits can be payable for up to 24 months. Recurrent Disability means you are covered if Total Disability from the same or related cause recurs within six months of your return to full-time work. Benefit payments will resume at once, and you will not have to satisfy another Waiting Period. Rates The Income Protection Disability Insurance rates that apply to you including the cost of optional Own Occupation and Future Insurability Option are outlined in the table below. MEMBER INCOME PROTECTION DISABILITY INSURANCE MONTHLY PREMIUMS FOR MEMBERS PER $100 OF INCOME PROTECTION Waiting Period * (before benefits begin): 0-7 days 30 days 60 days 90 days 120 days 180 days 365 days MALE, AGE ** Under 40 $ 1.20 $ 0.85 $ 0.75 $ 0.65 $ 0.63 $ 0.60 $ to to to 69*** Coverage ends FEMALE, AGE ** Under 40 $ 1.45 $ 1.00 $ 0.95 $ 0.85 $ 0.80 $ 0.75 $ to to to 69*** Coverage ends OWN OCCUPATION OPTION ADDITIONAL MONTHLY PREMIUM PER $100 OF FUTURE INSURABILITY OPTION To add Own Occupation coverage, Male $0.82 multiply your premium above by 1.20 Female $1.63 * Benefit payments commence after the Waiting Period is satisfied. ** Age means age attained as of the Policy Anniversary date (June 1). Please note that premiums increase as you reach certain ages, as shown in the tables. Rates are subject to change. *** Rates over Age 64 apply to renewal of existing coverage only. The Waiting Period, where Total Disability is the result of injury, will be 0 days and, where Total Disability is the result of Sickness, will be 7 days or the number of days preceding admission to hospital, if less. All limitations and exclusions that apply to existing Income Protection coverage will also apply to the FIO. Income Protection Insurance 13

16 The Fine Print Eligibility To apply for Member Income Protection Insurance, you must: be a Member of one of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia or Bermuda; be under 65 years of age; be resident in Canada or Bermuda; and currently have Earned Income. For the Future Insurability Option, you must be a resident of Canada, be between 18 and 50 years of age, and be applying for Income Protection Insurance. Limitations and Exclusions A claimant must be under the appropriate care and treatment of a qualified physician at all times. Disabilities resulting from self-inflicted injury; committing, attempting or provoking a criminal offence; insurrection, terrorism or war; and uncomplicated pregnancy and childbirth are not covered. Your Member Income Protection Insurance will terminate at Age 70 or on the date you retire or voluntarily cease to be actively engaged in the duties of your occupation (except for short leaves of absence), whichever comes first. If you make a claim for Income Protection Insurance benefits from outside Canada, Bermuda or the U.S., Manulife Financial has the right to request that you return to Canada, Bermuda or the U.S. to provide adequate proof of disability. DID YOU KNOW? The numbers don t lie. They tell us that the risk of disability is far greater than the risk of premature death. The numbers also tell us that there is a very real chance you will suffer an extended disability leave at some point during your active career. In fact, the Society of Actuaries (Disability Insurance: A Missing Piece in the Financial Security Puzzle, October 2004) reports that one in five men 35 years of age will become disabled for 90 days or longer during their active working lives. The numbers are even more alarming for women closer to one in four 35-year-old females can expect to suffer a disability lasting 90 days or more! The same report also indicates that the majority of disabilities are caused by illness, not serious accidents. Even people who don t have a high-risk job are at risk of disability from muscular or cardiovascular disease, cancer and other disabling illnesses. 14 Income Protection Insurance

17 Good business. An important option designed specifically to protect your business interests. Office Overhead Expense Insurance Why it s necessary Office Overhead Expense Insurance Highlights Reimburses you for rent, salaries, utilities, equipment leases and other normal and customary business expenses you incur Survivor Benefit included at no additional cost Own Occupation Option offers you added flexibility and added protection The Plan Basics The Office Overhead Expense Plan provides coverage for you as follows: Select coverage of $100 to $10,000 in increments of $100. The Plan reimburses you for monthly operating expenses normally incurred by your business or partnership. Select the Waiting Period that suits your needs (7, 14 or 30 days). Select how long benefits can continue (6, 12, 18 or 24 months). Apply up to Age 65 and keep your coverage up to Age 70, provided you remain the owner of (or partner in) a Firm. When you are the company, any accident or illness that leaves you with a disability can devastate your practice. The daily expenses of running an office don t stop when you can t be there. And as debts mount, your practice s mounting problems could be impossible to turn around. Understanding the unique needs of independent business owners and partners, the CA Select Insurance Plans offer you cost-effective Member Office Overhead Expense Insurance to help you manage your business risks. This affordable disability insurance plan can reimburse you for your usual business expenses. With this important coverage in your protection portfolio, a disability that puts you out of commission needn t put you out of business. Refer to the Office Overhead Expense Insurance pages at for the complete definition of Firm. Office Overhead Expense Insurance 15

18 The Plan Features This coverage includes the following special features at no additional cost: All Your Premiums Waived If You Are Disabled If you become Totally Disabled before Age 65, all premiums for Office Overhead Expense Insurance will be waived for as long as disability benefits are being paid. Survivor Benefit If you die while receiving benefit payments, your beneficiary will receive a lump-sum payment equal to three months worth of the benefit payments you had been receiving at the time of your death. Coverage Option Own Occupation Option As a Member of the Plan, you can purchase an Own Occupation Option Rider for an additional premium. Under this option, you will be considered Totally Disabled if you cannot perform the essential duties of your regular occupation even if you are working in another occupation. Rates The Office Overhead Expense Insurance rates that apply to you including the cost of optional Own Occupation protection are outlined in the following table. MEMBER OFFICE OVERHEAD EXPENSE INSURANCE MONTHLY PREMIUMS FOR MEMBERS PER $100 OF OFFICE OVERHEAD EXPENSE INSURANCE Benefit Period 6 Months 12 Months 18 Months 24 Months Waiting Period * 7 Days 14 Days 30 Days 7 Days 14 Days 30 Days 7 Days 14 Days 30 Days 7 Days 14 Days 30 Days MALE, AGE ** Under 40 $ 0.75 $ 0.65 $ 0.45 $ 0.90 $ 0.80 $ 0.55 $ 1.15 $ 1.05 $ 0.65 $ 1.50 $ 1.40 $ to to to 69*** Coverage ends FEMALE, AGE ** Under 40 $ 0.80 $ 0.75 $ 0.50 $ 1.00 $ 0.90 $ 0.60 $ 1.25 $ 1.10 $ 0.70 $ 1.55 $ 1.35 $ to to to 69*** Coverage ends OWN OCCUPATION OPTION To add Own Occupation coverage, multiply your premium above by 1.15 * The Waiting Period is that period for which no benefits are paid and after which disability benefits begin to accrue. ** Age means age attained as of the policy anniversary date (June 1). Please note that premiums increase as you reach certain ages, as shown in the tables. *** Rates over Age 64 apply to renewal of existing coverage only. Rates are subject to change. Receiving Your Benefits This Plan pays benefits when you are unable to work as a direct result of an illness or injury. You can qualify under the following definition of disability: Total Disability you are considered Totally Disabled if you are unable to perform the essential duties of your regular occupation, are receiving appropriate care and treatment from a qualified physician, and are not engaged in any other gainful occupation. (Note: With the Own Occupation Option, you can qualify for Total Disability benefits and work in another occupation.) Non-taxable benefit payments for Total Disability begin after you have completed your chosen Waiting Period. If your Total Disability commences prior to Age 63, your monthly benefit is payable to Age 65. If Total Disability commences after Age 63, your monthly benefit will be paid for up to 24 months. 16 Office Overhead Expense Insurance

19 The Fine Print Eligibility To apply for Office Overhead Expense Insurance, you must be: a Member of one of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia or Bermuda; under 65 years of age; resident in Canada or Bermuda; and the owner of (or a partner in) a Firm. Please refer to the Office Overhead Expense Insurance pages at for the complete definition of Firm. Limitations and Exclusions This Plan does not pay any remuneration to the Member, or to any person replacing the Member, for performing the Member s prior duties intended to generate income for the Firm. The costs of any new purchases of equipment or supplies are excluded as well. In addition, all limitations and exclusions which apply to Member Income Protection Insurance also apply to this Plan. DID YOU KNOW? Obviously, long-term disabilities can threaten our financial futures. But even temporary disabilities can adversely impact the survival of your practice particularly if they keep you from covering your business expenses. CAs in mid- to large-sized firms can be more confident that their practice will still be there for them after a temporary disability. But, without Office Overhead Expense Insurance, the sole practitioner or partner in a small Firm probably doesn t have that certainty. Do the math. How many months could pass before your practice might be buried in debt following a disabling accident or illness? In the event of joint occupancy or partnership, only your share of the office overhead expenses will be covered. Coverage ends at Age 70 or when you cease to be the owner of (or partner in) a Firm. Office Overhead Expense Insurance 17

20 Recovery and renewal. Helping you deal with any loss of income, treatment options, medical costs, home modifications, lifestyle or career changes stemming directly from a life-threatening illness. Critical Illness Insurance Why it s necessary for you and your spouse When diagnosed with cancer, heart attack, stroke, kidney failure or other critical conditions, your priorities can change in an instant. You may want the funds for fast access to medical treatments that are often costly, alternative or experimental or only available in another country. Maybe you ll want the freedom to create a new lifestyle that s more accommodating to your changing abilities. Perhaps you ll want to go on the vacation you ve always dreamed of. Or you may simply want to personally settle your affairs while you still can. The CA Select Critical Illness Insurance Plan provides you with the financial stability you need if you are diagnosed with any of 18 covered Critical Illnesses. The Plan pays up to $250,000, directly to you, so that you can pursue your own priorities financial and otherwise. Critical Illness Insurance Highlights Covers 18 common critical conditions 10% lower rates for purchases of $125,000 coverage or more Expert care management services available at no extra charge The Plan Basics The Critical Illness Plan provides coverage for you and/or your spouse as follows: Select coverage of $25,000 to $250,000 in increments of $25,000. Apply up to Age 65 and keep your coverage up to Age Critical Illness Insurance

21 Critical Illness Plan Covered Conditions (For complete definitions refer to the Critical Illness pages at 1. Life-Threatening Cancer 2. Heart Attack (Myocardial Infarction) 3. Stroke 4. Coronary Artery Bypass Surgery 5. Kidney Failure 6. Major Organ Transplant and Major Organ Failure While on Waiting List 7. Blindness 8. Deafness 9. Multiple Sclerosis 10. Paralysis 11. Coma 12. Burns 13. Loss of Speech 14. Loss of Limbs 15. Motor Neuron Disease (ALS/Lou Gehrig s Disease) 16. Aortic Surgery 17. Alzheimer s Disease 18. Parkinson s Disease The Plan Features BEST DOCTORS, Inc. Care Management Services Also included at time of claim are free services by the renowned Best Doctors, Inc. to help you understand your condition, locate medical care and manage your treatment: Advanced, case-specific recommendations by top medical specialists, including timely answers to your questions, an in-depth analysis of your medical records, confirmation of diagnosis and recommendations of treatment options. Identification, from a global database of physicians, of a minimum of two doctors specializing in your condition, their location anywhere in the world, information on their availability, and details on how to set up an appointment. Recommendation and logistics management based on a global preferred provider network, including recommendations of centres specializing in treatment of your condition, details of providers qualifications, treatment approach and fees for treatment. The feature also provides confirmation of your recovery management arrangements, including travel, lodging and medical appointments; hospital estimates; pre-admission; hospital discounts; claims processing; and around-the-clock patient services. Waiver of Premium If the Insured Member becomes Totally Disabled before Age 65 and is unable to work for any wage or profit for which he or she is qualified by reason of education, training or experience, any Member and Spouse Critical Illness Insurance coverage that is in effect will be continued and premiums waived after the Member has been Totally Disabled for 3 continuous months, provided the insurer has received satisfactory proof of claim. Rates The Critical Illness Insurance rates that apply to you are provided in the table below. Take 10% Off Your Premiums for $125,000 Coverage or More Purchase Critical Illness Insurance coverage of $125,000 or more to get a 10% discount on the premiums for all of your Critical Illness coverage under this Plan. 21% to 52% Lower Rates for Non-Smokers Provided you have not used tobacco or tobacco cessation products in the last 12 months and you meet Manulife Financial s health standards, you can apply for the lower Non-Smoker rates illustrated in the following rate table. MEMBER & SPOUSE CRITICAL ILLNESS INSURANCE MONTHLY PREMIUM PER $25,000 NON-SMOKER** SMOKER AGE* MALE FEMALE MALE FEMALE 18 to 24 $3.69 $3.32 $4.72 $ to 29 $4.01 $3.68 $5.21 $ to 34 $4.86 $4.77 $6.88 $ to 39 $5.93 $6.30 $9.32 $ to 44 $8.14 $8.88 $13.89 $ to 49 $12.70 $12.49 $24.73 $ to 54 $19.54 $17.83 $42.82 $ to 59 $31.60 $24.58 $70.06 $ to 64 $52.49 $34.05 $ $ to 69*** $71.14 $47.02 $ $83.25 * Age means age attained as of the policy anniversary date (June 1). Please note that premiums increase as you reach certain ages, as shown in the table. Rates are subject to change. ** Non-Smoker premiums apply to Members and Spouses who have not used tobacco or tobacco cessation products in the past 12 months and who meet Manulife Financial s health standards. *** Rates over Age 64 apply to renewal of existing coverage only. Critical Illness Insurance 19

22 The Fine Print Eligibility To apply for Member Critical Illness Insurance, you must be: a Member of one of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia or Bermuda; under 65 years of age; and resident in Canada or Bermuda. You must also be free of the specific pre-existing medical conditions or procedures listed below. As a Member, you may apply for Spouse Critical Illness Insurance for a spouse or common-law spouse, provided your spouse is under Age 65 and resident in Canada or Bermuda. Any eligible applicant who has not had any of the following conditions or procedures is invited to apply for the CA Select Critical Illness Plan: Active hepatitis, AIDS or AIDS-related disease Alcohol abuse in the past five years Alzheimer s disease Any heart condition or heart trouble (excluding controlled hypertension) All cancer except basal cell skin cancer Coronary bypass surgery Diabetes Heart attack Huntington s chorea Kidney disease, other than kidney stones or a history of kidney infection Lou Gehrig s disease (Amyotrophic Lateral Sclerosis, or ALS) Major organ transplant recipient Multiple sclerosis Permanent paralysis (paraplegia, quadriplegia), other than Bell s Palsy Pulmonary fibrosis Stroke (cerebrovascular accident) Transient Ischemic Attack Limitations and Exclusions No benefit will be paid if the Insured, while sane or insane, suffers a Covered Condition as a result of intentional selfinflicted injuries, attempted suicide, the use of intoxicants, committing or attempting to commit a criminal offence, or operating a motor vehicle while the concentration of alcohol in 100 milliliters of blood exceeds 80 milligrams. No benefit will be paid unless the Insured survives 30 days following the first diagnosis of a Covered Condition (or a longer period as described in the Covered Conditions Definitions, which can be found on the Critical Illness pages at and as provided to the Insured upon acceptance). DID YOU KNOW? Critical Illness Insurance provides a fundamental addition to your insurance portfolio. Consider where this Critical Illness coverage fits in with other coverage you might have: Your provincial health insurance pays much of your basic health care bills. Supplementary health insurance, if available, pays the balance of your basic health care (minus your deductibles and co-payments and subject to benefit maximums). Disability income insurance, if available, pays a portion of your income if a disability leaves you unable to work. Life insurance pays your beneficiary if you die. Critical Illness Insurance pays a lump-sum cash benefit, directly to you, if you are diagnosed with a life-threatening illness or operation. You can spend your Critical Illness Insurance benefits on anything you choose. Critical Illness Insurance benefits are paid in addition to any other coverage you have. For more information about the CA Select Member and Spouse Critical Illness Insurance Plan, visit us on the Web at 20 Critical Illness Insurance

23 You asked us When does my coverage start? Insurance will take effect on the date your completed application and required premium are received at the Affinity Markets Office of Manulife Financial, subject to the final approval of Manulife s underwriters. Once you are approved, you will receive a certificate specifying your coverage and the main policy provisions. If you are not insurable, you will receive a full refund of your premium. Is a medical exam necessary? All applicants must complete a short statement of health and other particulars of insurability. If Manulife Financial requires a medical examination of any applicant, it will be at Manulife s expense. The applicant will be notified directly in this case. There are no medical requirements for any additional coverage purchased when you exercise a Future Insurability Option or when you apply for Personal Accident Coverage or for the first unit of Child Life & Accident Insurance. Do I have to maintain my Membership to continue coverage? Yes, once approved you must continue to be a Member of one of the Institutes of Chartered Accountants of Ontario, New Brunswick, Prince Edward Island, Newfoundland, Nova Scotia or Bermuda. When are premiums due? Premiums are payable on June 1 each year by cheque, Visa, MasterCard or American Express, or monthly by Pre-Authorized Collections (PAC), Visa, MasterCard or American Express. No matter which payment method you choose, you will receive an annual renewal notice. If you select credit card or PAC, your notice will reflect that choice automatically so you can continue using the same method, without having to provide information again. If I give up smoking, can I switch to Non-Smoker rates? Insureds who have stopped using any form of tobacco or tobacco cessation products for at least 12 consecutive months may apply to switch to Non-Smoker rates at the premium due date. Applications for change are accepted based on smoking status and health. If an application for Non-Smoker rates is denied, coverage will continue to be provided at the Smoker rates. What happens to my insurance if I move or change jobs? Eligibility for this coverage is a benefit of your continued Institute Membership. This coverage may be continued no matter where you choose to work, provided you maintain your Institute Membership and pay your premiums when they are due. However, if you are claiming disability benefits and are residing in a country where we are unable to obtain proof of disability, the insurer has the right to request that you return to Canada, the U.S.A. or Bermuda. Can I change my beneficiary? Unless the beneficiary designation is irrevocable, you may change your beneficiary at any time by providing written notification to Manulife Financial. Irrevocable beneficiary designations can only be changed with the consent of the named beneficiary. Note: In the province of Québec, the designation of a spouse as beneficiary is considered irrevocable unless it has been specifically indicated as revocable. Would I be able to collect disability benefits if I could still work at some other job? Many disability plans cease paying benefits once you are considered able to pursue any type of gainful employment whether it is professional or menial. These programs are black and white if you can work at anything, benefits are not paid. However, understanding your unique training and talents, the CA Select Insurance Plans will provide full benefits, provided you are not otherwise gainfully employed, if a Total Disability prevents you from performing the essential duties of your regular occupation not just any occupation and you suffer a loss of income. You can enhance your coverage by purchasing the Own Occupation Option when you purchase Income Protection or Office Overhead Expense Insurance. With this option, you can continue to receive Total Disability benefits even if you become gainfully employed in an occupation other than your own. You asked us 21

24 Can I still collect disability benefits if I can make a meaningful contribution on a reduced basis? Your Member Income Protection coverage contains a Partial Disability benefit provision. This special provision will provide partial benefits if an illness or injury causes you to lose 20% or more of your Earned Income. How do I exercise my Future Insurability Option? If you would like to exercise your existing Future Insurability Option (FIO), please call Customer Service toll-free at from 8 a.m. to 8 p.m. ET, Monday to Friday, or am_service@manulife.ca. Will my disability benefit payments be eroded by inflation? Your Member Income Protection Plan includes a Cost of Living Adjustment. This important feature will automatically increase your benefits by up to 8% annually (based on annual escalation factors under the Canada Pension Plan). Increases are effective each January 1 st, provided you received Total Disability benefits for the preceding six months. Are my disability benefits taxable as income? Your benefits are tax exempt as long as you pay the associated premiums, personally, from your after-tax income. Removing the tax hit increases the purchasing power of your benefit payments (as does the Cost of Living Adjustment discussed above). Will disability benefits pay enough to make a difference to a well-paid professional? While many basic disability plans cap overall benefit payments at lower levels, your Member Income Protection Plan was designed with well-compensated accounting professionals in mind, and offers you coverage of up to $15,000 per month, tax-free. Is severance pay considered Earned Income for Income Protection Insurance? No. Severance pay is not considered a part of your Earned Income because it is not income earned from your regular employment, but rather from the termination of your employment. Monthly Disability benefits are not offset by any severance payment. Why doesn t the Critical Illness coverage offer return of premium? Prior to developing Member and Spouse Critical Illness Insurance, we invited a cross-section of your peers to a series of focus groups, where we solicited their opinions on virtually every aspect of Critical Illness coverage. Your fellow CAs saw little value in including a return of premium feature in the Plan, considering how much it would inflate the cost of the coverage. How much additional coverage is available under FIO? When you apply for Member or Spouse Term Life or Member Income Protection between Ages 18 and 50 you can increase your coverage on any option date up to Age 55, as follows: Member/Spouse Term Life Income Protection (IP) FIO Amount: $25,000 or $50,000 Up to 25% of total IP coverage* or $2,000, whichever is less Maximum Election: 100% of the FIO amount Five (5) elections Coverage with FIO must be supported by income and cannot exceed $15,000 per month Option Dates: On every second policy anniversary following the FIO purchase, or within 31 days of a Life Event (marriage, birth or adoption) * Total coverage, including any FIO amounts, cannot exceed the IP Maximum. 22 You asked us

25 CA Select Insurance Plans Handy Reference Contact Information On the Web: By By phone: Toll-free from anywhere in Canada at (Monday through Friday from 8 a.m. to 8 p.m. ET). To make a claim, please telephone Manulife Financial toll-free at during business hours for prompt personal service. For Manulife one account transactions, visit Manulife Bank at or telephone toll-free Updating Your Coverage Information You can update your address, telephone number, address and payment method online at and click on Resource Centre, or by contacting a Manulife Financial Customer Service Representative by phone or . If you wish to change your name, your smoking status or your beneficiary or apply for additional coverage, you can download printer-ready PDF forms, to be completed and mailed to Manulife Financial, from You can also contact a Manulife Financial Customer Service Representative by phone or to request these forms. 30-Day Money-Back Guarantee Once you have received your Certificate of Insurance for your coverage under the CA Select Insurance Plans, read it carefully. If you are not completely satisfied with the outlined terms and conditions, contact Manulife Financial within 30 days of receipt to have your coverage cancelled and your premiums refunded in full. continued CA Select Insurance Plans 23

26 About the Underwriter of the CA Select Insurance Plans Manulife Financial is a leading Canadian-based financial services group serving millions of customers in 19 countries and territories worldwide. Operating as Manulife Financial in Canada and Asia, and primarily through John Hancock in the United States, the Company offers clients a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners. Funds under management by Manulife Financial and its subsidiaries were Cdn$396 billion (US$401 billion) as at December 31, Manulife Financial Corporation trades as MFC on the TSX, NYSE and PSE, and under 0945 on the SEHK. Manulife Financial can be found on the Internet at Your Right to Privacy Notice on Exchange of Information All information requested will be for insurance purposes only and will be treated as confidential. The insurer or its reinsurers may, however, make a brief report on it to the Medical Information Bureau. The Medical Information Bureau is a nonprofit membership organization of life insurance companies that operates an insurance information exchange on behalf of its members. Subject to your authorization, the Bureau will supply information from its files to another member insurance company to which you have applied for life or health insurance or to which a claim is submitted. On your request, the Bureau will arrange for disclosure to you of any information it may have in your file on you, your spouse or your children being insured under this Plan. If you question the accuracy of the Bureau s file, you may contact the Bureau and seek a correction. The address of the Bureau s information office is: 330 University Avenue, Toronto, Ontario M5G 1R7 (Telephone ). Notice on Privacy and Confidentiality The specific and detailed information requested on the application form is required to process the application. To protect the confidentiality of this information, Manulife Financial will establish a financial services file from which this information will be used to process the application, offer and administer services and process claims. Access to this file will be restricted to those Manulife Financial employees, mandataries, administrators or agents who are responsible for the assessment of risk (underwriting), marketing and administration of services and the investigation of claims, and to any other person you authorize or as authorized by law. Further, access to this file will be given to the above mentioned and the Policyholder and its authorized staff, as well as its agents, representatives, and advisors, to use as required in the financial management, administration and payment of benefits. These people, organizations and service providers may be in jurisdictions outside Canada, and subject to the laws of those foreign jurisdictions. Your consent to the use of personal information to offer you products and services is optional and if you wish to discontinue such use, you may write to Manulife Financial at the address shown below. Your file is secured in our offices. You may request to review the personal information it contains and make corrections by writing to: Privacy Officer, Affinity Markets, Manulife Financial, P.O. Box 4213, Stn A, Toronto, Ontario M5W 5M3. 24 CA Select Insurance Plans

27 Manulifeone is one of MoneySense s 50 great ways to grow your money Canada s best-selling investment lifestyle magazine has told its readers to consider Manulife one as one of the best strategies to grow their money. In the Summer issue (2006) of MoneySense, Manulife one was listed No. 25 in the magazine s top 50 great ways to grow your money. Never have idle cash lying around Here s what the experts at MoneySense said about Manulife one: Consider Manulife one, a product which merges your mortgage with a line of credit and a chequing account. Any cash you deposit immediately reduces your mortgage total; any cheque you write adds to your total owing. Result? You never have any idle cash lying around. In other words, every time you get paid and your money is deposited, it is immediately applied to lower your debt. Because interest is calculated on a daily basis, each day you keep even a dollar of your income in your account, you have less debt than you did before so you pay less interest. But it doesn t stop there. With Manulife one you are encouraged to take your special purpose savings accounts (rainy day, emergency or vacation fund), even your low yielding GICs, and deposit them against your debt. Because Manulife one is a line of credit, you can always take that money back out again. But every day it s in your account that money is reducing your debt and, more than likely, saving you more in after-tax interest than you d ever earn in pre-tax interest. Comprehensive money management tool But it s more than just a line of credit. There are sub-accounts that may be set up to track investment borrowings...a fixed-rate account to lock in a portion of your debt at guaranteed low rates...access to accumulated home equity...a Platinum Plus MasterCard with WorldPoints that can have its balance automatically swept into your account at month s end...and, when the debt is gone, one of the highest interest rates in Canada payable on any positive balance. Special offer for Institute Members The Institute recognized the many benefits of Manulife one several years ago and arranged to offer this unique mortgage a line of credit secured by your home for its Members with a special discount offer. Visit for more details on this offer and to better understand all the special features of Manulife one. Even if Manulife one isn t the right money management tool for you, it may be the best idea you share with your clients. After all, MoneySense considered it one of their top 50! Manulife one...banking, the way it should be. To run your own numbers visit or call and ask about this special offer for CAs. Special offer negotiated by: Manulifeone is offered through Manulife Bank. Manulife, Manulife one and theone logo are registered trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Bank of Canada.

28 Get the coverage you want, quickly and easily. Simply complete the enclosed Application Form and send it to Manulife Financial in the pre-addressed, postage-paid envelope provided. Visit our website designed exclusively for Institute Members at to apply online, 24 hours a day, 7 days a week. Contact Manulife Financial toll-free at from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday to Friday, or by at am_service@manulife.com This brochure is designed to outline the benefits for which you may be eligible and does not create or confer any contractual or other rights. All rights with respect to the benefits of a Member will be governed solely by the group policies underwritten by The Manufacturers Life Insurance Company and issued to The Institute of Chartered Accountants of Ontario. These policies may be amended by mutual agreement between the Insurer and the Institute. MFDM-M (05/08)