CIGA. Retrofit Cavity Wall Insulation Performance, Challenges, Benefits and Perception. Nigel Donohue, Chief Executive April 2017
|
|
- Lucinda Thornton
- 6 years ago
- Views:
Transcription
1 CIGA Retrofit Cavity Wall Insulation Performance, Challenges, Benefits and Perception Nigel Donohue, Chief Executive April 2017
2 About CIGA Independent not for profit company established in 1995 at the request of Government. Provide 25 year Guarantees for cavity wall insulation installed by member installers. UKAS accredited as Installer Certification body for CWI. Operate CWISC Competent Persons scheme. 19 strong customer service and Technical Team Remedial Works Best Practice Guidance Technical Investigations Installer Assessment & Certification Customer Service Team Guarantee Provision
3 CWI Scale CWI remains the single most important and cost effective measure to deliver carbon savings. Proven reliable technology and delivery scalability Although funding has reduced in recent years, CWI will represent almost half of projected ECO Help to Heat measure uptake. Technical potential remains to treat over 5 Million properties with additional opportunities for insulating Party Wall So what are the benefits and problems? RECORDED CAVITY WALL INSULATION INSTALLATIONS
4 CWI Benefits NEA estimate that 4.5 million low-income households across the UK still cannot adequately heat and power their homes. There were an estimated 24,300 Excess winter deaths in England and Wales in 2015/16 The WHO estimate that >30% of excess Winter Deaths are due to cold homes meaning that over 8,000 people die each winter because they cannot keep warm Age UK estimates that cold homes cost the NHS in England 1.36 billion per year in hospital and primary care (2012).
5 Reported Concerns REPORTED AND RESOLVED COMPLAINTS Although CIGA is not the only Guarantee provider it is by far the largest and longest established with 6 Million Guarantees issued since The total number of claims since 1995 to the end of 2016 stands at 19,036 Equates to complaint rate of 0.32%, or 3 concerns reported to CIGA for every 1,000 installs over the last 21 years. 75% of cases resolved in 120 days or less By analysing complaints CIGA can identify trends and update suite of best practice guidance. 2016/17 CLOSED CASES BY DAYS TO RESOLVE
6 Classification Half of all complaints ever received were reported since Reflects the impact of a number of large installers ceasing to trade and Winter storms of 2013 and 2014 Water Penetration fell in 2016 but remains the most common concern, accounting for 50% of cases. CIGA directly involved in resolving 75% of cases and completed remedial works in 60% of cases. Poor maintenance or building defects are the main reason for rejecting a claim. CLASSIFICATION OF CLAIMS IN 2016
7 Location Incidence of complaints is highest in the West and North West regions. Reflects a combination of factors, including prevailing weather and local build and maintenance standards. INCIDENSE OF COMPLAINTS BY REGION (2016)
8 Remedial Interventions 2/3rds of remedial work associated with Extraction. However, not usually the optimal technical solution and a quarter re-injection or other works. Remedial spend in 2016/17 2.3m. Quality and Customer Service is a key focus, and contractors selected from a panel of companies assessed and audited by CIGA. Quotes assessed against benchmark costs for the work involved to ensure best value. REMEDIAL INTERVENTIONS Cases Cavity Clean 1% Externa l Work 1% Extra cti on 66% Interna l Work 6% Other 6% Re-i njecti ons 19% Total 100%
9 Challenges
10 Reputational environment
11 Positive progress In recent weeks industry has united to counter criticism in the press and in Westminster: 1. Influenced the direction of a BBC North West investigatory piece and appeared on live television to defend the industry 2. Ensured sector spoke with one voice and that BEIS Minister Nick Hurd understood industry position ahead of scrutiny in Parliament 3. Presented positive information to the Welsh Government following BRE report into cavity and solid wall insulation 4. United to deal with Mail on Sunday attack article aimed at industry
12 Claims Companies Claims Management Company assignment model successfully challenged by CIGA in a High Court hearing December Activity now centred on Claims Solicitors, JFS/CWL, DDE, Pilkington Shaw etc. Believed to be approaching 1,000 cases, many involving no problem. Solicitation, social media, marketing and advertorials often based on scurrilous claims about scale of problems. CIGA in discussion with the Solicitors Regulation Authority and ASA where rules contravened. Evidence required, particularly linking Claims Solicitors to cold calling and canvassing etc. Any info can be forwarded to CIGA in confidence.
13 CIGA Initiatives Appointment of a Consumer Champion to represent the views of customers Appointment of non Exec representatives to provide independence Development of class leading Customer Service function Launch of ADR scheme operated by Chartered Trading Standards Institute approved provider Introduction of Vulnerability policy Publication and enforcement of Best Practice Guide to handling complaints Informing customers through publication of quarterly stats, Annual Reports and guidance Incentivising quality by publishing installer performance tables Launch of Party Wall Guarantee proposition Launch of independent surveillance of assessment and increased surveillance rates
14 How the PCA can Help? Expert diagnosis Support to consumers with jointly developed property care pack Difficult case management support Logical handover of cases where PCA has expertise Exchange of views Training and development of inspector workforce Case study reviews PCA Members for CIGA procurement frameworks
Housing an Ageing Population in Wales
Housing an Ageing Population in Wales The Welsh Government s Expert Group on Housing an Ageing Population has requested views from stakeholders on a number of questions relating to housing options for
More informationKeeping Warm and Saving Money Kath McDaid NEA Project Development Co-ordinator Yorkshire and the Humber
Keeping Warm and Saving Money Kath McDaid NEA Project Development Co-ordinator Yorkshire and the Humber NEA 2012 NEA May 2012; v1.0 Price rises in last 12 months Oct 2012-Jan 2013 increases (%) Gas Elec
More informationInitially the packs were also going to include Home Condition Reports, but this mandatory element was removed in July 2006.
August 2007 The following is the content of a letter sent by the NAO to the Royal Institute of Chartered Surveyors (RICS) in response to concerns they raised with us about aspects of the implementation
More informationBriefing. The Green Deal and Energy Company Obligation: Government Response to the November 2011 Consultation. Neighbourhoods. Tel:
Briefing The Green Deal and Energy Company Obligation: Government Response to the November 2011 Consultation Contact: Team: Pippa Read Neighbourhoods Tel: 020 7067 1092 Email: pippa.read@housing.org.uk
More informationManaging the costs of clinical negligence in trusts
Report by the Comptroller and Auditor General Department of Health Managing the costs of clinical negligence in trusts HC 305 SESSION 2017 2019 7 SEPTEMBER 2017 Managing the costs of clinical negligence
More informationUpdate from Ofgem E-Serve
Update from Ofgem E-Serve ALEO SE Autumn Meeting 12 October Mark Jenner Communications and stakeholder manager, EESP Some background. Ofgem is the independent energy regulator for Great Britain. Its priority
More informationThe Health Costs of cold dwellings. Prepared for: Andrew Griffiths Principal Policy officer CIEH. November February 2011
The Health Costs of cold dwellings Prepared for: Andrew Griffiths Principal Policy officer CIEH November 2010 - February 2011 Client report number ED2792 1 CIEH Health costs of cold dwellings Prepared
More informationDefining Fuel Poverty England
Defining Fuel Poverty England Professor John Hills was commissioned in March 2011 by Chris Huhne MP - then the UK Secretary of State for Energy and Climate Change - to conduct an independent review of
More informationRt Hon Andrew Tyrie MP Treasury Committee House of Commons 14 Tothill Street SWlH 9NB. 19 January 2017 SA161124A. Our Ref:
Rt Hon Andrew Tyrie MP Treasury Committee House of Commons 14 Tothill Street SWlH 9NB Financial Conduct Authority 25 The North Colonnade Canary Wharf London E14 5HS Tel : +44 (0)20 7066 1000 Fax:+44 (0)20
More informationThe Warm Front Scheme
The Warm Front Scheme LONDON: The Stationery Office 14.35 Ordered by the House of Commons to be printed on 2 February 2009 REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 126 Session 2008-2009 4 February
More informationAnnual Review. CIGA, CIGA House, 3 Vimy Court, Vimy Road, Leighton Buzzard, LU7 1FG
2017 Annual Review CIGA, CIGA House, 3 Vimy Court, Vimy Road, Leighton Buzzard, LU7 1FG Contents 1. 4 Executive Summary Introduction by the new CEO Non-Executive report 2. Overview of Performance 10 Performance
More informationConsumer Rights, Responsibilities, and Education
Consumer Rights, Responsibilities, and Education NARUC Energy Regulatory Partnership Program The Public Services Regulatory Commission of Armenia and The Iowa Utilities Board by Joan Conrad Chief of Staff
More information2018 No ELECTRICITY GAS. The Electricity and Gas (Energy Company Obligation) Order 2018
Illustrative draft Order to accompany the consultation on the Energy Company Obligation Scheme 2018 to 2022. DRAFT STATUTORY INSTRUMENTS 2018 No. 0000 ELECTRICITY GAS The Electricity and Gas (Energy Company
More informationLiability claims Customer proposition. standards
Liability claims Customer proposition standards Our proposition AXA Liability is a team of experienced confident people with a high degree of technical knowledge and expertise. Our team is undoubtedly
More informationAssure Certification Ltd. Scheme
Assure Self-Certification Scheme Scheme Rules Terms and Conditions This document provides the scheme rules for the Assure dwellings and non-dwelling Self- Certification Scheme and encompasses the Assure
More informationNottingham City Council Flexible Eligibility Statement of Intent
This statement sets out Nottingham City Council s flexible eligibility criteria for the ECO: Help to Heat programme April 2017 September 2018. It aims to help households living in fuel poverty, living
More informationHome Energy Programmes Summary Report 2009/2013
Home Energy Programmes Summary Report 2009/2013 1. Introduction to the Programmes The Scottish Government's Home Energy Programmes comprised the following four programmes which operated over the period
More informationFuel Poverty Forum Policy Brief
Fuel Poverty Forum Policy Brief Over the last quarter, there have been 5 main policy developments. This brief intends to simply explain these developments and articulate what this means for fuel poor and
More informationENGINEERING CONSULTANCY SERVICES. Terms and Conditions
ENGINEERING CONSULTANCY SERVICES Terms and Conditions 1 British Engineering Services Consultancy Terms and Conditions Interpretation These terms and conditions, along with the Quotation and Order Acknowledgement
More informationFirst Utility Feed-in Tariffs v3
Feed-In Tariff Statement of Terms Please read these terms carefully 1 Definitions Accreditation MCS Microgeneration Certification Scheme, which certifies Microgeneration products and installers in accordance
More informationUK EE Financing Programmes: An Update
UK EE Financing Programmes: An Update Dr. Steven Fawkes ACEEE Financing Forum 15 th May 2013 Agenda Update on: Green Deal ECO Green Investment Bank Other programmes, projects and initiatives 2 Green Deal
More informationADAPTING TO CLIMATE CHANGE IMPACTS ON HEALTH AND WELLBEING A POLICY PERSPECTIVE. PRESENTATION BY NICK JACKSON, DEFRA AT LCCP EVENT ON 29 th June 2018
ADAPTING TO CLIMATE CHANGE IMPACTS ON HEALTH AND WELLBEING A POLICY PERSPECTIVE PRESENTATION BY NICK JACKSON, DEFRA AT LCCP EVENT ON 29 th June 2018 CONTENTS Adaptation to climate change Legislative background
More informationThe return of the long hours culture. After a decade of progress long hours are creeping back
The return of the long hours culture After a decade of progress long hours are creeping back 1: Why is the long hours culture creeping back After a decade of progress, during which the number of employees
More informationGuidance for Local Authorities On Producing a Model Charging Scheme
INTRODUCTION The Building (Local Authority Charges) Regulations 2010 (SI 2010/404) (the charges regulations) make new provision authorising local authorities (LAs) in England and Wales to fix their own
More informationGuidance note two: Being a witness in a clinical negligence claim
Guidance note two: Being a witness in a clinical negligence claim The CNST provides an indemnity to members and their employees in respect of clinical negligence claims arising from events on or after
More informationThe Green Deal Provider Warranty Working Group
The Green Deal Provider Warranty Working Group Purpose The Green Deal Provider Warranty Working Group (the Group) was set up with the following purpose: To review current DECC warranty proposals, stress
More informationLump Sum Lifetime Mortgage
Lump Sum Lifetime Mortgage Terms and Conditions Version 1.2 Lump Sum Lifetime Mortgage Terms & Conditions Version 1.1 Thank you for choosing Hodge Lifetime our aim is to give you security and peace of
More informationWarm Front: Helping to Combat Fuel Poverty
Warm Front: Helping to Combat Fuel Poverty REPORT BY THE COMPTROLLER AND AUDITOR GENERAL HC 769 Session 2002-2003: 25 June 2003 LONDON: The Stationery Office 9.25 Ordered by the House of Commons to be
More informationECO/ Green Deal consultation event. 19 March 2014
ECO/ Green Deal consultation event 19 March 2014 Agenda Not for profit Independent Mission led Established 10 years 1000 Registration and coffee 1030 Welcome, Merlin Hyman, chief executive, Regen SW 1040
More informationFlexible Lifetime Mortgage
Flexible Lifetime Mortgage Terms and Conditions Version 1.2 Flexible Lifetime Mortgage Terms & Conditions Version 1.2 Thank you for choosing Hodge Lifetime our aim is to give you security and peace of
More informationStrength amidst uncertainty in 2017
Strength amidst uncertainty in 2017 The real estate and construction sector view Owner managed businesses PRECISE. PROVEN. PERFORMANCE. Contents Foreword 1 Confidence in 2017 2 Strategies in 2017 4 Concerns
More informationThe Future of Energy Efficiency Finance Warm Up New Zealand: Heat Smart. 3 March 2012 Prepared By Christine Patterson
The Future of Energy Efficiency Finance Warm Up New Zealand: Heat Smart 3 March 2012 Prepared By Christine Patterson Warm Up New Zealand: Heat Smart An insulation programme offering insulation and clean
More informationWarmer homes for everyone
Warmer homes for everyone If you have a low income and high heating bills, you could save money through funding available from our Warm Home Assistance scheme. You can use this funding for a new gas supply
More informationThese terms of business (the Terms ) explain the entire rights and obligations of You and Us regarding the provision of our Services.
Investor Compensation (UK) Limited - Terms and Conditions PPI These terms of business (the Terms ) explain the entire rights and obligations of You and Us regarding the provision of our Services. You should
More informationFive Simple Steps to Managing your Energy Bills. Helping you afford to keep warm
Five Simple Steps to Managing your Energy Bills Helping you afford to keep warm Step One - Try not to panic You have bills from your energy supplier you can t pay, debts building up and you re scared about
More informationThese terms of business (the Terms ) explain the entire rights and obligations of You and Us regarding the provision of our Services.
Investor Compensation (UK) Limited - Terms and Conditions PPI These terms of business (the Terms ) explain the entire rights and obligations of You and Us regarding the provision of our Services. You should
More informationRAIL SETTLEMENT PLAN LIMITED. [SUPPLIER or RETAILER] ACCREDITATION CONTRACT v01-00
RAIL SETTLEMENT PLAN LIMITED AND [SUPPLIER or RETAILER] v01-00 Date of Agreement: [SUPPLIER or RETAILER] CONTENTS OF LICENCE 1 Definitions 1 2 Representatives 3 3 Accreditation Services 4 4 Accreditation
More informationHPV Health Purchasing Policy 1. Procurement Governance
HPV Health Purchasing Policy 1. Procurement Governance Establishing a governance framework for procurement 25 May 2017 1 Health Purchasing Policy 1. Procurement Governance Health Service Compliance Health
More informationGreen Deal and ECO the consumer view. February 2013
Green Deal and ECO the consumer view February 2013 2 Why sponsor the NEA fuel poverty forums? Consumer Focus is the statutory watchdog for energy consumers We want to: help you to help consumers create
More informationRetirement. Pure Retirement Drawdown Lifetime Mortgage Conditions (2013 Edition) Pure Drawdown Plan England and Wales
Retirement Providing solutions for your future Pure Retirement Drawdown Lifetime Mortgage Conditions (2013 Edition) Pure Drawdown Plan England and Wales Retirement Providing solutions for your future Pure
More informationSTAMP DUTY LAND TAX: CONSULTATION ON THE POTENTIAL IMPACTS OF DEVOLVING TO THE NATIONAL ASSEMBLY FOR WALES AND WELSH GOVERNMENT
TAXREP 44/13 (ICAEW REP 121/13) ICAEW TAX REPRESENTATION STAMP DUTY LAND TAX: CONSULTATION ON THE POTENTIAL IMPACTS OF DEVOLVING TO THE NATIONAL ASSEMBLY FOR WALES AND WELSH GOVERNMENT Comments submitted
More information2016 Scottish Parliament Election Manifestos: Comparative analysis of housing and related policies
2016 Scottish Parliament Election Manifestos: Comparative analysis of housing and related policies Supply 10% year-on-year increase in new house completions across all sectors to return to around 25,000
More informationThe Green Deal Finance Company Briefing Pack
The Green Deal Finance Company Briefing Pack The Green Deal Finance Company The Green Deal Finance Company (TGDFC) is a not-for-profit company set up to provide the lowest cost finance to the Green Deal,
More informationVALUE FOR MONEY (VFM) STATEMENT SUMMARY 2015/16
VALUE FOR MONEY (VFM) STATEMENT SUMMARY 2015/16 Approach Our approach to Value for Money (VFM) SUCCESS IN VFM Success in VFM and efficiency is the same as success in achieving our strategic objectives.
More informationOut of the Cold: An Agenda for Warm Homes
ResPublica Recommends... Out of the Cold: An Agenda for Warm Homes by Catherine Duggan, Caroline Julian and Richard Sagar We are facing a cold homes crisis. One in every ten households in England are in
More informationThe Warm Homes Fund Guidance for Bidders Bid Round Two November 2017
The Warm Homes Fund Guidance for Bidders Bid Round Two November 2017 Contents CONTENTS - 2 - Executive Summary - 3-1 The Warm Homes Fund - 4-1.1 Introduction - 4-1.2 WHF Objectives - 5-1.3 Eligible Properties
More informationYour voice at work A GUIDE TO PROSPECT LEGAL ADVICE. prospect.org.uk/legal A GUIDE TO PROSPECT
A GUIDE TO PROSPECT LEGAL ADVICE Latest revision of this document: https://library.prospect.org.uk/id/2015/01155 This revision: https://library.prospect.org.uk/id/2015/01155/2018-09-05 Your voice at work
More informationEU OPEN ANNUITY KEY FEATURES OF THE. Powered by the London & Colonial...
KEY FEATURES OF THE EU OPEN Powered by the London & Colonial... www.londoncolonial.com London & Colonial EU Open Annuity page 1 Key Features Contents 1. Introduction 2 2. Its Aims 3 3. Your Commitment
More informationPromoting Energy Efficiency in the UK Landscape and Considerations
EXTERNAL Promoting Energy Efficiency in the UK Landscape and Considerations Sustainable Energy Investment Forum, Dublin Ioannis Orfanos Business Partner, Commercial & Corporate Finance Advisory Sounding
More informationAppendix 2 CLAIMS MANAGEMENT POSITIONAL STATEMENT. Introduction
CLAIMS MANAGEMENT POSITIONAL STATEMENT Appendix 2 Introduction 1 This report provides the Board with a statement of current ongoing claims, both personal injury and clinical negligence brought against
More informationProvisional Local Government Finance Settlement 2017/18
Provisional Local Government Finance Settlement 2017/18 Purpose of report For information and direction. Summary This paper reports on LGA activity on the provisional 2017/18 Local Government Finance Settlement,
More informationProtocol of designing/constructing new insulated envelope buildings in respect of fire safety considerations
Guidance Note No.2 Date: Sept 2003 Edition: 1.0 INTERNATIONAL ASSOCIATION FOR TERNATIONAL COLD ASSOCIATION STORAGE OF CONSTRUCTION (IACSC) Protocol of designing/constructing new insulated envelope buildings
More informationCommercial Crime. Are you prepared for the financial cost on your business following a Crime?
Commercial Crime Are you prepared for the financial cost on your business following a Crime? Why buy Crime Insurance? In 2015, there were 5 million frauds, and 2.5m cyber crimes. These frauds account for
More informationPublic Health Wales Standing Orders
Public Health Wales and Reservation and Delegation of Powers Date: January 2018 Version: 5 Page: 1 of 80 Foreword National Health Service Trusts ( NHS Trusts ) in Wales must agree (SOs) for the regulation
More information2012 No EDUCATION, ENGLAND
STATUTORY INSTRUMENTS 2012 No. 1115 EDUCATION, ENGLAND The Education (Induction Arrangements for School Teachers) (England) Regulations 2012 Made - - - - 18th April 2012 Laid before Parliament 20th April
More informationUNIVERSAL SERVICE AND ACCESS FINAL REPORT
UNIVERSAL SERVICE AND ACCESS FINAL REPORT 0 1 Contents INTRODUCTION... 2 Updates... 4 Electronic Communications Bill... 4 Electronic Communications (Universal Service and Access Fund) Regulations... 12
More informationThe Health of the Nation
The Analysis of cost effectiveness and success factors in health-related fuel poverty schemes Authors: Sarah Fletcher, Lewisham Council, and Liz Warren, SE2 Ltd May 2017 July 2017 This project was funded
More informationIntroduction 1-3. Who we are 4-6. Our comments Ten Tenets for a Better Tax System Appendix 1
TAXREP 6/13 (ICAEW REP 10/13) ICAEW TAX REPRESENTATION GENERAL ANTI-ABUSE RULE Comments submitted on 6 February 2013 by ICAEW Tax Faculty to introduce a General Anti-Abuse Rule (GAAR) and HMRC s draft
More informationUNDERCOVER POLICING INQUIRY MANAGEMENT STATEMENT
UNDERCOVER POLICING INQUIRY MANAGEMENT STATEMENT Page 1 of 9 INTRODUCTION 1. This Management Statement has been drawn up by the Home Office in consultation with the Undercover Policing Inquiry. The purpose
More informationThese terms of business (the Terms ) explain the entire rights and obligations of You and Us regarding the provision of our Services.
Investor Compensation (UK) Limited - Terms and Conditions PPI These terms of business (the Terms ) explain the entire rights and obligations of You and Us regarding the provision of our Services. You should
More informationVIRTUALLY SOLD LIMITED TERMS AND CONDITIONS
VIRTUALLY SOLD LIMITED TERMS AND CONDITIONS Energy Performance Certificates The website is owned and managed by Virtually Sold LTD, a company registered in England and Wales with the company registration
More informationPolicy summary. Inside you ll find a summary of Tesco Bank Premium Credit Card Travel Insurance.
Policy summary. Inside you ll find a summary of Tesco Bank Premium Credit Card Travel Insurance. Tesco Bank Premium Credit Card Travel Insurance policy summary. This is a travel insurance policy summary
More informationHaringey Green Deal Pilot
Haringey Green Deal Pilot Background Investment in energy efficiency can provide long term cost savings to householders, as well as increased thermal comfort. However, many people lack the up front capital
More informationLongitude Prize. Terms and conditions
Longitude Prize Terms and conditions The Longitude Prize (the Challenge ) is run by Nesta, working with Innovate UK (the new name for the Technology Strategy Board) and other partners identified at www.longitudeprize.org
More informationDomestic Renewable Heat Incentive (RHI) Frequently Asked Questions
Domestic Renewable Heat Incentive (RHI) Frequently Asked Questions Contents Application questions...3 1. How do I apply for the Domestic RHI?... 3 2. Can I apply for the Domestic RHI if I live in Northern
More informationHealth and Safety Legal Update. Tom Miller, Senior Solicitor, Litigation IOSH North East of Scotland 10 September 2014
Health and Safety Legal Update Tom Miller, Senior Solicitor, Litigation IOSH North East of Scotland 10 September 2014 @TodsMurray @TomTods Introduction Health & Safety at Work Act 40 years young. The Red
More informationAdaptation Resource Pack
Adaptation Resource Pack Step-by-step guidance for Local Authorities with case studies from around the North West of England. Climate Change Adaptation Risk Assessment in Detail Service Area: Example:
More informationChange of Ownership for Feed in Tariffs (FIT) Form Change of Responsibility Form First Utility accepts no liability for the accuracy for this form.
This form should be used to notify First Utility of transfer of responsibility from the FIT Generator to another party. Examples might be where a FIT Generator no longer resides at the installation address
More informationWARM HOMES, BETTER LIVES How the housing sector can work with government to improve the energy performance of the nation s homes
WARM HOMES, BETTER LIVES How the housing sector can work with government to improve the energy performance of the nation s homes Orbit Roundtable Hosted by Geoffrey Robinson MP February 2016, House of
More informationExternal Audit: Progress Report and Technical. Update. Page 73. Lincolnshire County Council. Audit Committee March 2017
External Audit: Progress Report and Technical Page 73 Update Lincolnshire County Council Audit Committee March 2017 Contents The contacts at KPMG in connection with this report are: John Cornett Director
More informationEnvironmental Audit Committee Inquiry: Green Investment Bank
Environmental Audit Committee Inquiry: Green Investment Bank Evidence from the Association for the Conservation of Energy October 2010 Introduction The Association for the Conservation of Energy was formed
More informationContents Paragraph Introduction 1-3. Who we are 4-6. Key point summary Major points Responses to consultation questions 21
TAXREP 17/14 (ICAEW REP 48/14) ICAEW TAX REPRESENTATION SIMPLIFICATION OF INTRASTAT Comments submitted on 7 April 2014 by ICAEW Tax Faculty in response to HMRC consultation document Simplification of Intrastat
More informationWhy VFM needs great Asset Management. Karen Heaney: Director of Asset Management Home Group
Why VFM needs great Asset Management Karen Heaney: Director of Asset Management Home Group Who is Home Group? Our Footprint Our Asset Profile: General Needs Unknown
More informationframework v2.final.doc 28/03/2014 CORPORATE GOVERNANCE FRAMEWORK
framework v2.final.doc 28/03/2014 CORPORATE GOVERNANCE FRAMEWORK framework v2.final.doc 28/03/2014 CONTENTS Page Statement of Corporate Governance... 2 Joint Code of Corporate Governance... 4 Scheme of
More information2010 No. 685 (W. 67) LOCAL GOVERNMENT, WALES. The Local Authorities (Capital Finance and Accounting) (Wales) (Amendment) Regulations 2010
WELSH STATUTORY INSTRUMENTS 2010 No. 685 (W. 67) LOCAL GOVERNMENT, WALES The Local Authorities (Capital Finance and Accounting) (Wales) (Amendment) Regulations 2010 EXPLANATORY NOTE (This note is not part
More informationThe Motor Industry Code of Practice for. New Cars. TheMotorOmbudsman.org
The Motor Industry Code of Practice for New Cars. Contents Introduction 3 Definitions 5 Advertising 6 What this commitment means to you We would advise you to New Car Provisions 8 What this commitment
More informationMinistry of Economic Affairs and Communications. Estonian Safety Investigation Bureau. Report of the railway accidents. investigated in 2012
Ministry of Economic Affairs and Communications Report of the railway accidents investigated in 2012 Tallinn 2013 Public railways in the Republic of Estonia 2 Preface to the report This annual report is
More informationWARM HOME DISCOUNT SCHEME 2018/19
WARM HOME DISCOUNT SCHEME 2018/19 March 2018 WARM HOME DISCOUNT SCHEME 2018/19 The consultation and Impact Assessment can be found on the BEIS section of GOV.UK: https://www.gov.uk/government/consultations/warm-home-discount-scheme-2018-to-
More informationArk Syndicate Management Limited. Privacy and Transparency Notice. Version 1
Ark Syndicate Management Limited Privacy and Transparency Notice Insurance Market Information Notice Insurance is the pooling and sharing of risk in order to provide protection against a possible eventuality.
More informationIntroduction. Detailed responses to the Committee s recommendations
Welsh Government Response to Recommendations from the External Affairs and Additional Legislation Committee Report: How is the Welsh Government preparing for Brexit? Introduction As outlined in the Cabinet
More informationANNUAL GOVERNANCE STATEMENT FOR THE POLICE AND CRIME COMMISSIONER FOR NORFOLK AND THE CHIEF CONSTABLE FOR NORFOLK
ANNUAL GOVERNANCE STATEMENT FOR THE POLICE AND CRIME COMMISSIONER FOR NORFOLK AND THE CHIEF CONSTABLE FOR NORFOLK 1. INTRODUCTION This Annual Governance Statement reflects the position as at September
More informationGentoo INTRODUCTION SUMMARY KEY MESSAGES ABOUT THE ORGANISATION BUSINESS DRIVERS IN DETAIL. UK Climate Impacts Programme, 2010
Gentoo SUMMARY INTRODUCTION With support from UKCIP, Gentoo used the UKCIP Adaptation Wizard to complete a high level climate risk assessment and adaptation options scoping exercise. This was the first
More informationReforms to household energy use policy
Reforms to household energy use policy Arun Advani 1 November 2013 Outline of the talk Harmonisation of carbon prices. Show how one could reach the government s target price. Principle of the reform applies
More informationEnergy Action Application Form
Energy Action It is important to complete all sections of the. The following is a check list you can use as a guide for completing the form: Have you completed the Application Details Section? How you
More information58% condominiums 20% 28%
BORDEAUX Bordeaux Metropole, France I Key figures OPTION 1 BUILDING STOCK 387,833 housing units 42% individual houses 80% privately-owned 58% condominiums 20% social housing PEOPLE Population of 749,595
More informationNHS financial sustainability
A picture of the National Audit Office logo Report by the Comptroller and Auditor General Department of Health & Social Care NHS financial sustainability HC 1867 SESSION 2017 2019 18 JANUARY 2019 4 Key
More informationGENERAL TERMS AND CONDITIONS OF ENGAGEMENT
GENERAL TERMS AND CONDITIONS OF ENGAGEMENT If you have agreed to engage VIS à VIS Retail FZE LLC ( VIS à VIS Retail ) to provide you with services you (the Client or you ) would have been asked to agree
More informationHEEPS: EQUITY LOAN PILOT INFORMATION PACK
HEEPS: EQUITY LOAN PILOT INFORMATION PACK The HEEPS: Equity Loan is a Scottish Government loan to help you to improve the energy efficiency of your home and make certain repairs to the fabric of the building.
More informationREQUEST FOR PROPOSALS (RFP) CITY OF RHOME OLD SCHOOL WINDOW AND DOOR REPLACEMENT
Physical Address: 501 South Main Street Mailing Address: PO Box 228 Telephone: 817-636-2462 Metro: 817-638-2758 www.cityofrhome.com cityofrhome@earthlink.net REQUEST FOR PROPOSALS (RFP) CITY OF RHOME OLD
More informationDepartment for Work and Pensions Main Estimate 2013/14 Select Committee Memorandum. Table of Contents. Introduction 1-2. Overview of Estimate 3
Department for Work and Pensions Main Estimate 2013/14 Select Committee Memorandum Table of Contents Section Paragraph Introduction 1-2 Overview of Estimate 3 Explanation of Estimate Funding 4-17 Comparison
More informationStandard Domestic Contractual Terms & Conditions
Standard Domestic Contractual Terms & Conditions T&C-DOM-v.0.1 These are the terms and conditions for the supply of electricity and/or gas to your domestic property. First, here is some basic information
More informationWarm Home Discount Scheme
StepChange Debt Charity response to the Department of Energy and Climate Change consultation on the Warm Home Discount Scheme May 2016 StepChange Debt Charity London Office 6 th Floor, Lynton House, 7-12
More informationThe Committee is asked to receive this report and note the recommended actions.
Item Number: 11 Name of Presenter: Constance Pillar Meeting of the Primary Care Commissioning Committee 20 December 2016 NHS England Primary Care Update Purpose of Report For Information Reason for Report
More informationTitle of report: Leeds City Region Energy Saving Scheme
Name of meeting: CABINET Date: 9 APRIL 2013 Title of report: Leeds City Region Energy Saving Scheme Providing Energy Efficiency Green Deal Loans and Energy Company Obligation Grants for Private Sector
More informationAppointment of a First Level Controller - Statement of Requirements (SOR)
Territorial Co-operation Programmes 2014-2020 Appointment of a First Level Controller - Statement of Requirements (SOR) Introduction Beneficiaries participating in Territorial Co-operation Programmes are
More informationConsultation report: amendments to rules
Consultation report: amendments to rules The GPhC (Registration) Rules 2010 The GPhC (Fitness to Practise and Disqualification etc.) Rules 2010, and The GPhC (Statutory Committees and their Advisers) Rules
More informationCONTRACT MARCH concerning
CONTRACT MARCH 2017 concerning delivery and implementation along with operation, maintenance and support of an IT solution for course and examination planning at Aarhus University. Aarhus University Procurement
More informationHealth and Safety Legal Update
Health and Safety Legal Update 1 Issue 1: September 2017 Health and Safety Legal Update Contents: Introduction Sentencing Guidelines Sentencing For Driving Offences Changes to Legislation Fees For Intervention
More informationMEETING OF OECD PARLIAMENTARY BUDGET OFFICIALS ROME, FEBRUARY 2009
MEETING OF OECD PARLIAMENTARY BUDGET OFFICIALS ROME, 26-27 FEBRUARY 2009 UNITED KINGDOM HOUSE OF COMMONS Matthew Hamlyn Head, Committee Office Scrutiny Unit Adam Wales Committee Specialist, Treasury Select
More informationThe UK Fuel Poverty Strategy
The UK Fuel Poverty Strategy 6th ANNUAL PROGRESS REPORT 2008 The Scottish Government Table of contents Ministerial Foreword...1 Executive Summary...3 1 Our Commitments...5 2 Progress to Date...6 3 Energy
More information