Allianz Global Corporate & Specialty Pacific. Allianz Cyber Protect Premium
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1 Allianz Global Corporate & Specialty Pacific Allianz Cyber Protect Premium
2 Contents Allianz Cyber Protect Premium... 3 Comprehensive protection for your business... 3 What is the full impact of a cyber incident?... 3 Data Protection Legislation... 3 Allianz Cyber Protect Premium coverage and costs... 4 The Claims Process and our expert panel... 5 Why partner with AGCS?... 5 Global reach and local expertise... 5 International Insurance Programs... 5 Key Contacts... 6 Allianz Global Corporate & Specialty Pacific Allianz Australia Limited 2 Market Street Sydney NSW 2000 Australia Phone: Fax: agcs.allianz.com 2
3 Allianz Cyber Protect Premium Insurance for cyber liability, cyber business interruption, IT forensic costs and other cyber related covers. Allianz Cyber Protect Premium is an important tool in a company s risk management approach A comprehensive cyber response plan is the keystone of a company s response to cyber incidents and should be fully integrated into the enterprise wide risk management approach. However no matter how diligent a company and its employees are, the possibility of cyber incidents cannot be completely eliminated. In such circumstances a comprehensive cyber insurance policy that can provide not just financial reimbursement for loss but also access to a world class panel of partners to assist with IT forensics, notification requirements, credit monitoring and legal support is essential. Comprehensive protection for your business Information Technology is at the heart of nearly every business regardless of size. The amount of data being created, transmitted and stored is growing at an exponential rate. Unfortunately so are the malicious actors that are prepared to exploit its inherent value. The bewildering array of hardware devices, software solutions, networking options, infrastructure configurations and third party services employed by organisations to provide an appropriate IT solution are as varied as the organisations themselves. Such complexity means it is almost impossible for organisations to completely safeguard themselves from significant cyber incidents including malicious attacks, internal errors or unexpected technical failures. What is the full impact of a cyber incident? In most jurisdictions, data loss (particularly sensitive personal data) will lead to legal liability, costs of identifying and rectifying the cause of the breach, notifying data subjects and dealing with regulators. Reputational damage can also have a significant financial impact. However it is not just data breach that is problematic. The interruption of critical systems such as communication, manufacturing and distribution systems can lead to significant business interruption, loss of profits and increased costs. Data Protection Legislation A number of high profile cyber breaches, coupled with an estimated 20% increase in cyber-attacks on businesses in 2014, have led to the Australian Privacy Commissioner and other regulatory authorities including the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) to focus on the regulation of personal information and security of online business platforms. Legislation requiring mandatory reporting of serious data breaches is likely to be enacted in Australia in the near future. It is expected that the introduction of this legislation will see an increased level of reported breaches and regulatory sanctions. There are only two types of companies: those that have been hacked and those that will be. Robert Mueller, Director, FBI, March
4 Allianz Cyber Protect Premium A comprehensive and flexible suite of covers Allianz can commit up to $50m in Policy Limits Third Party Liability First Party Liability Costs Privacy and Confidentiality Breach Liability for personal and corporate data loss Business Interruption for loss of profits and other costs associated with cyber attacks Crisis management costs for all the costs associated with a cyber incident, including forensic, legal, credit monitoring etc Network Security Liability for claims against you for failing to secure your network Business Interruption for loss of profits and other costs as a result of internal errors and unexpected technical failures Notification costs & Voluntary Notification costs for the costs (mandatory or otherwise) of notifying data subjects and regulators Media Liability for claims against you arising out of your digital publications Business Interruption due to a Regulatory order Reputational advice costs to help with the reputational impact Regulatory Legal Costs for defence costs and fines and penalties Hacker Theft for loss of funds Mitigation costs to help reduce further loss Internal and External Investigation costs Cyber Extortion for costs associated with a cyber extortion threat Restoration costs following a cyber business interruption event or other cyber incident PCIDSS costs for contractual penalties imposed by the Payment Card Industry for breach of their Data Security Standards Betterment for the reasonable upgrade of hardware and software following an incident Key: New product benefits included with Cyber Protect Premium Emergency costs for any costs that need to be incurred immediately without the insurers consent. 4
5 James Stack Head of Market Management The Claims Process and our expert panel In the event of a cyber security incident or loss of data, an appropriate and speedy response is required to manage the incident successfully. Allianz have a panel of organisations with expertise in their fields who will help you to resolve the incident with a full range of services including: IT forensic services, (including notification services, credit monitoring services etc.) media crisis management services and specialist legal services. Once an incident is identified you should immediately inform us via your broker. We will then suggest the appropriate experts that you can engage to work closely with you (within the ambit of your crisis management plan) to bring about a speedy resolution of the incident. We also have the benefit of our in-house expertise of engineers in Allianz Risk Consulting who will help us understand the full extent of your exposures. Why partner with AGCS? Allianz Global Corporate & Specialty Pacific is a dedicated global carrier for corporate and specialty insurance solutions. At AGCS we are structured to service the specific needs of the most complex local and international businesses, working in partnership with brokers and clients to manage their risks responsibly. AGCS Pacific s insurer Allianz Australia Insurance Limited has a Standard and Poors rating of AA-(Stable), while AGCS Global maintains a rating of AA (Stable) Global reach and local expertise Through the AGCS network in more than 150 countries, we have access to the full range of insurance and risk management products. Our single point of contact approach and local underwriting and claims handling authority ensures an easy way of doing business with us. The team at AGCS offers brokers and their clients proven experience in developing complex and technically demanding risk management solutions across a wide range of industries. AGCS is one of the few specialist corporate insurers with a genuine global market presence and can provide single carrier insurance solutions across the whole spectrum of corporate and specialty risks. For clients, the integrated global structure and underwriting coordination ensures more sustainable, consistent and reliable outcomes. We pride ourselves on providing technical insight and experience, coupled with transparency and excellent communication. International Insurance Programs The AGCS claims management philosophy also supports its International Insurance Programs, which provide market leading capacity to handle large and complex risks. AGCS is a leading provider of bespoke International Insurance Programs (IIP) for clients with international risk exposures. Our IIP clients range from small companies with only a few international locations, to the largest global corporations with complex exposures spanning multiple countries. The AGCS Group currently manages more than 3000 global insurance programs for our clients, coordinating more than 20,000 local policies, covering a wide range of risks including property, liability, energy, financial lines and marine cargo. AGCS s worldwide systems and infrastructure are built to handle the increasingly complex challenges of international tax regimes, cross-border payments and local regulatory demands delivering local compliance and global portfolio transparency for our clients. Each IIP consists of a centrally coordinated combination of local policies and a master policy, which provides cover on a Difference in Conditions and/or Difference in Limits basis. This approach ensures harmonised cover across a worldwide risk portfolio, coordinating a client s global risk exposure on a central basis.. We pride ourselves on providing technical insight and experience, coupled with transparency and excellent communication. 5
6 Key Contacts Financial Lines key contacts Regional 2 Market Street, Sydney NSW 2000 Bill Hassos Regional Manager t m bill.hassos@allianz.com.au Jocelyn Alcordo-Ong Underwriting Manager Financial Institutions t m jocelyn.alcordo-ong@allianz.com.au Michael Johnston Underwriting Manager Commercial t m michael.johnston@allianz.com.au Max Broodryk Underwriting Manager Professional Indemnity & Cyber t m max.broodryk@allianz.com.au Joanna Mercer Product Development Manager t m joanna.mercer@allianz.com.au New South Wales 2 Market Street, Sydney NSW 2000 Alberto Piccenna Senior Underwriter Financial Institutions t m alberto.piccenna@allianz.com.au Nicole Proctor Senior Underwriter Commercial t m nicole.proctor@allianz.com.au Scott Butcher Underwriter t m scott.butcher@allianz.com.au Luke Southwell Senior Underwriter Professional Indemnity t m luke.southwell@allianz.com.au Stephen Wright Senior Underwriter - Schemes & Facilities t m stephen.wright@allianz.com.au Victoria 360 Elizabeth Street, Melbourne VIC 3000 Justin Klietz Manager VIC/SA t m justin.klietz@allianz.com.au David Hamilton Manager PI VIC t m david.hamilton@allianz.com.au 6
7 Katrina Palmer Senior Underwriter t m katrina.palmer@allianz.com.au Queensland 324 Queen Street, Brisbane QLD 4000 Roger Smith Manager - QLD t m roger.smith@allianz.com.au Western Australia 125 St Georges Terrace, Perth WA 6000 Neil Bowdrey Manager WA t m neil.bowdrey@allianz.com.au Jack Chia Senior Underwriter t m jack.chia@allianz.com.au Financial Lines Claims team Elizabeth Lough Regional Claims Manager - Financial Lines t elizabeth.lough@allianz.com.au Deborah Lazarus Claims Manager - Financial Lines t deborah.lazarus@allianz.com.au Lea Hasapis Snr Claims Specialist- Financial Lines t lea.hasapis@allianz.com.au Ruth Parker Snr Claims Specialist- Financial Lines t ruth.parker@allianz.com.au Naomi Lin Claims Specialist - Financial Lines t naomi.lin@allianz.com.au Paul Hare Senior Underwriter t m paul.hare@allianz.com.au New Zealand 205 Queen Street, Auckland 1010 David Sutcliffe NZ Market Manager t m david.sutcliffe@allianz.co.nz 7
8 Allianz Australia Limited 2 Market Street Sydney NSW 2000 Australia Phone: Fax: Disclaimer & Copyright Copyright 2016 Allianz Australia Ltd. All rights reserved. The material contained in this publication is designed to provide general information only. Whilst every effort has been made to ensure that the information provided is accurate, this information is provided without any representation or warranty of any kind about its accuracy and Allianz Australia Limited cannot be held responsible for any mistakes or omissions. 8
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