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1 Protection You Can Count On Values You Can Believe In 1

2 Service Backed by Values GuideOne Insurance provides niche insurance solutions and risk management tools for values-based individuals and organizations. The company was founded in 1947 as the nation s first auto insurer for nondrinkers. Recognizing the underserved needs of the faith-based communities, the company also developed the first multi-peril insurance policy for churches in Today, GuideOne is one of the leading insurers of churches, protecting nearly 43,000 churches and commercial policyholders across the country. In addition, the company serves more than 89,000 home and auto customers. GuideOne specializes in protecting: Churches Churchgoers Auto and homeowners Renters Senior living communities Home and independent healthcare providers Private schools Colleges Universities Seminaries 2

3 Learn more about GuideOne, the customers we are inspired to serve and what sets us apart from the competition. See why you can place your faith in the experts. 3

4 GuideOne Insurance Solutions Whether you re a leader of an organization or an individual seeking the best protection available, GuideOne can secure your future with customized coverages for your specific needs. Churches GuideOne church coverages provide the most comprehensive protection available. Policies can be tailored for organizations of any size, with provisions for many things, from computer fraud to mission trips to liability. Policyholders also have access to the broadest variety of risk management resources in the industry, including the GuideOne Center for Risk Management and our SafeChurch.com website. Senior Living Communities and Home Care We serve both nonprofit and for-profit senior living communities, home healthcare and independent healthcare facilities. For SLCs, we write the full continuum of care independent living, assisted living, skilled care and continuing care retirement communities. All of these communities can benefit from safety advice and preventative measures available on the GuideOne Risk Resources for Health Care website at goriskresources.com. 4

5 K-12 and Higher Education Institutions Since the 1970s, GuideOne has had a multi-peril program for educational institutions. We are proud to insure many small- to medium-sized private colleges, universities, seminaries, elementary and secondary schools across the country. A number of property and liability coverages are available to guard against physical or financial loss, including new cyber liability coverage. Excess and Surplus Lines Insurance To write a broader spectrum of commercial business, the company utilizes an excess and surplus lines option, including two managing general underwriters. Coverage for churches, home healthcare facilities, independent healthcare facilities, church camps, K-12 schools and higher education institutions is written through Promont Advisors, while CRC/Crump serves as the exclusive outlet for senior living community business. Auto, Home and Renters Inspired by the company s origins as the premier auto insurer for nondrinkers, GuideOne tailors its personal line offerings to meet the needs of other responsible individuals. Our coverages include Responsible Choice Auto for individuals who pledge not to drive while impaired; Homeowners; Renters; and FaithGuard Auto, with added benefits for churchgoers. Our personal lines insurance is designed to address individuals needs throughout their different life stages. Life Coverages GuideOne agents can help you protect your family s future with a broad array of life products underwritten by the Kansas City Life Insurance Company. Coverage options include Term products, Whole Life, Universal Life and Gift of Life children s policies. You also can build wealth and maintain your financial security with available Annuities, IRAs and 403(b) plans. 5

6 Financial Strength In 2012, GuideOne posted strong financial results demonstrating a return better than the industry average. Highlights of these results are as follows: Net income was $39.6 million, making 2012 the company s 11th year of successive profitability. Direct and assumed written premium was $507.5 million. Surplus was at $514.7 million. GuideOne s combined ratio was at 96.2 percent. Return on Equity (ROE) equaled 8 percent. The company s premium to surplus ratio was 0.9:1 at year end. Company assets totaled $1.5 billion. GuideOne continued a conservative investment strategy, with the largest percentage of its portfolio in corporate and government-backed bonds, which are rated AA3 on average. This broad diversification helps cushion the company from volatility in the financial markets. 6

7 GuideOne Advantages Here are a few more reasons to choose GuideOne: A (EXCELLENT) RATING BY A.M. BEST GuideOne carries an A (Excellent) rating, from A.M. Best Company, the most widely respected insurance rating firm in the country. GuideOne has been consistently ranked in the Excellent category since the early 1990s. TOP PERFORMING INSURER In 2011 and 2012, Ward Group, a leader of benchmarking and best practices services for the insurance industry, ranked GuideOne among the 50 Top Performing Insurance Companies in the areas of soundness, consistency and superior financial performance. Ward Group analyzes more than 3,000 property/casualty insurance companies each year for this prestigious recognition. FAST, COMPASSIONATE CLAIMS SERVICE Our Claims Team is known for providing excellent service. Claims for weather- and accident-related catastrophes are handled fast, efficiently and with a caring attitude. Our claims reporting service is available 24 hours a day, 7 days a week. LOSS PREVENTION EXPERTS No competitor can match GuideOne s leading risk management resources, which can help you avoid accidents, injuries and other losses. With the SafeChurch website at SafeChurch.com, GuideOne customers receive free access to the most extensive risk management resources available for churches today. NEW CONSTRUCTION AND DISASTER RECOVERY GuideOne Taylor Ball (GTB) is a construction company helping churches, senior living centers and other communities recover from physical damage, including fire, flooding and other disasters. GTB s experts understand the unique needs facing values-based organizations as they rebuild and renew their facilities. SOCIAL RESPONSIBILITY Through the GuideOne Foundation and volunteer work, we support charitable causes in line with our company values and that our policyholders believe in, such as: Habitat for Humanity; World Vision; American Red Cross; Feeding America; Mothers Against Drunk Driving (MADD); Students Against Destructive Decisions (SADD); Fellowship of Christian Athletes (FCA); and Drug Abuse Resistance Education (D.A.R.E.). PERSONAL SERVICE FROM LOCAL AGENTS GuideOne is licensed to do business in all 50 states and markets its products and services through a network of more than 1,600 independent and career agents. These dedicated individuals specialize in our niche markets, deliver knowledgeable advice and the utmost personal service.

8 Get a free insurance quote! CALL OR VISIT GUIDEONE.COM TODAY TO RECEIVE A FREE INSURANCE PROPOSAL. GuideOne Companies GuideOne America Insurance Company GuideOne Elite Insurance Company GuideOne Lloyds Insurance Company GuideOne Mutual Insurance Company GuideOne National Insurance Company GuideOne Specialty Mutual Insurance Company Connect with us GuideOne Home Office 1111 Ashworth Road West Des Moines, Iowa GuideOne.com AS (04/13) 2013 GuideOne Insurance. All rights Reserved.

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