LIMITED WARRANTY TERMS FOR PV MODULES

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Dominic Weaver
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1 LIMITED WARRANTY TERMS FOR PV MODULES Ref. : RNS-WARRANTY-001 Version : Updated on Customer Service Renesola Jiangsu Ltd..27, QingYuan Road (East), YiXing Economic Development Zone, YiXing City, Jiangsu Province, China Customer Service hot line: Fax: jcservices@renesola.com

2 contents Model of the modules 02 Limited Product Warranty Ten Years Repair, Replacement or Refund Remedy Obtaining Warranty Performance 05 Severability 06 Technical Disputes 06 Miscellaneous 06 Warranty Transfer 06 Force Majeure 07 Validity Customer Claims Procedure 08

3 Silicon terrestrial photovoltaic modules manufactured by RENESOLA JIANGSU Model of the modules RENESOLA JIANGSU Standard PV Module Product Model Names covered under this JC: ReneSola Jiangsu S : Single ( Mono ) ( Poly ) V : VIRTUS te: above, including factory-assembled DC connectors and cables, if any, to be free from refund remedy set forth in this clause 2 shall be the sole and exclusive remedy ~ th th of the 25 th ~+10W based on RENESOLA JIANGSU th year or refund the percentage of the cost of the MODULE (according to the current market price 02 03

4 1 2 3 customs clearance or any other costs for return of the MODULES. 4 have been altered, removed or made illegible. by RENESOLA JIANGSU. Under no circumstances shall RENESOLA JIANGSU be liable for any indirect, incidental, regardless of the type of claim and even if RENESOLA JIANGSU has been advised of the possibility of such damages. The aggregate maximum liability of RENESOLA JIANGSU, if any, in damages or Modules the contract number purchase date, purchase price, module type, stamp or Customer Claim Procedure and RENESOLA JIANGSU may provide the copy of such been given by RENESOLA JIANGSU. Limited Peak Power replaced MODULES

5 - shall be treated as severable. become the property of RENESOLA JIANGSU at its disposal. RENESOLA JIANGSU has replaced MODULES. Force Majeure any third-party arising from any non-performance or delay in performance of any or yield failures, or any other similar cause or circumstance beyond the reasonable (s) dispatched from RENESOLA JIANGSU s factory. (a) Light spectrum of AM 1.5, standards of RENESOLA JIANGSU valid at the date of manufacture of the PV-modules. contract is signed

6 Customer Claims Procedure 2) Treatment of customer s claim Input Responsible Marking&Sales Quality Customer service Output Comments Input RENESOLA Responsible CUSTOMER Professional Output Comments Claims of customer needed: see table List into claims data-base and treament Enough claims infor Responsibility is clear 220 Need a 3 rd party to do assessment 230 of a 3 rd party lose and the Containment eventual bad be fully done by both sides 220: The choice of 3 rd party Professional should cover assessment the requirments of report insurance company 120 all the needed info 240 Fully Renesola, s responsibility 8D& eventual compen- decisions N 0 Criteria Date of claim Contact person of customer 250 Fully customer, s responsibility 250: Even if fully our customers, responsibility, Technical Renesola should do support Maximum to help our from customer such Renasola if as technical support needs Contact info of customer , Tel, Fax info Customer name 260 Professional assessment report 260: 8D& responsibility should be shared based shared on the Professional assessment report Qty of defect parts of defects, s Defect Sampling received from Customer Traceability Delivery number: of parts Qty of parts in customer, Others 08 09

LIMITED WARRANTY TERMS FOR PV MODULES

LIMITED WARRANTY TERMS FOR PV MODULES Ref. : RNS-WARRANTY-001 Version : 2012-02 Updated on :2012-06-10 Customer Service Renesola Jiangsu Ltd..27, QingYuan Road (East), YiXing Economic Development Zone,