West Bromwich Building Society Annual results presentation year ending 31 March June 2011

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1 West Bromwich Building Society Annual results presentation year ending 31 March 2011 June 2011

2 Jonathan Westhoff Chief Executive 2 West Brom June 2011

3 Business & Strategy overview 3 West Brom June 2011

4 West Brom Overview The Society is the 6 th largest with circa 600,000 members and 7.5bn of assets. Focused on savings, investments and residential mortgages. The Society has 39 branches in the West Midlands, Shropshire and Mid Wales. Society Branches 4 West Brom June 2011

5 Back to Basics 2 years on Run-off of non-core: CRE exposure down c17% to 1.28bn Second charge lending down c20% to 44.8m Acquired portfolios down c20% to 415.6m West Brom Homes - generating trading profit Mortgage Force - sold Capital strengthened significantly: Core Tier 1 almost doubled to 12.8% Returned to operating profit Losses down from 48.8m to 13.8m 5 West Brom June 2011

6 Back to Basics 2 years on New brand launched 6 West Brom June 2011

7 Back to Basics 2 years on Reinvigorated branches Browser walls Information screens 7 West Brom June 2011

8 Management structure Jonathan Westhoff Chief Executive Mark Gibbard Group Finance Director Andrew Jones Group Risk Director Andy Conroy Divisional Director, Finance Tom Lynch Divisional Director Treasury & Capital Management Ian Kilmartin Divisional Director, Business Transformation Paul Field Divisional Director, Operations Peter Southcott Divisional Director, Credit Management Richard Hopwood Divisional Director, Distribution Stephen Leonard Divisional Director, Marketing & E-Commerce David Barton Head of Structured Finance Peter Jones Head of Assets & Liabilities Peter Collingridge Head of I.T. Chris Miller Head of Commercial Lending Patrick Pryce Operations Director WBC Jacqui Randle Head of H.R. Neil Noakes Head of Risk & Compliance Manjit Hayre Head of Credit Risk John McErlean Head of Internal Audit 8 West Brom June 2011

9 Financial Performance 9 West Brom June 2011

10 Key highlights 2011 Core Tier 1 ratio strengthened from 11.8% to 12.8%, one of the strongest amongst UK banks and building societies. Retail savings inflows of 1.9bn, attracting some 29,500 new savers; residential mortgages covered 1.22 times by retail deposits. Net interest margin increased from 0.30% to 0.43%. Reduction in credit impairment charges, down 18%. Liquidity maintained at levels comfortably above the Society s Individual Liquidity Guidance. Further reduction in the post tax loss for the financial year to 10.4m (2009/10: 17.0m). Return to profit at the operating level, at 9.3m. 10 West Brom June 2011

11 Performance overview Continuing operations Year to 31 March Total loss before tax Net losses/(gains) from fair value volatility Gains from sale of financial instruments FSCS levy charge/(release) Restructuring costs Discontinued operations Underlying loss before tax on continuing operations 2011 (13.8) 9.1 (15.6) (15.6) 2010 (24.3) (2.7) (3.8) (5.4) (25.8) 11 West Brom June 2011

12 Overview by business division Group Year to 31 March Retail Commercial (15.7) (23.3) Property (1.7) 0.2 Intercompany adjustments (0.2) 1.1 Loss before tax on continuing operations (13.1) (18.5) Mortgage broking (discontinued operations) (0.7) (5.8) Total Group loss before tax (13.8) (24.3) 12 West Brom June 2011

13 Net interest margin 1.00% 0.93% 0.87% 0.86% 0.80% 0.71% 0.60% % 0.40% 0.20% 0.30% 0.43% 0.00% Year to 31 March 13 West Brom June 2011

14 Other income (non margin) Year to 31 March 14 West Brom June 2011

15 Management expenses ratio 0.80% 0.70% 0.60% 0.50% % 0.40% 0.30% 0.20% 0.10% 0.00% 0.74% 0.69% 0.64% 0.58% 0.53% 0.52% Year to 31 March 15 West Brom June 2011

16 Group arrears As at 31 March 2011 Total balances As at 31 March 2010 As at 31 March months + % As at 31 March 2010 Prime 1, , % 1.02% Buy-to-let 2, , % 1.04% Acquired portfolios and other % 5.44% 2 nd charge lending % 4.49% Total 4, , % 1.55% 16 West Brom June 2011

17 Impairment provisions Year to 31 March Group Commercial Residential Total At 1 April Amounts written-off (6.2) (3.4) (9.6) Charge for the year As at 31 March Year to 31 March Group Commercial Residential Total At 1 April Amounts written-off (7.9) (10.9) (18.8) Charge for the year As at 31 March West Brom June 2011

18 Impairments % % % 3.00% 30 % % 1.00% As at 31 March 0.00% -1.00% Residential Charge Commercial Charge % provisions Residential % Provisions Commercial 18 West Brom June 2011

19 Group total assets 12.0 bn As at 31 March Retail Commercial Other 19 West Brom June 2011

20 Funding & Capital 20 West Brom June 2011

21 Retail balances bn As at 31 March 21 West Brom June 2011

22 Retail balances Retail balances and % of average funding (RHS) % % 80% % % bn 50% % % % % 10% As at 31 March 0% 22 West Brom June 2011

23 Non-retail balances and ratio % % % % bn % % % 10% 0.5 5% As at 31 March 0% Wholesale balances Ratio 23 West Brom June 2011

24 Liquid assets and ratio % % % bn 15% % % 0.5 5% As at 31 March 0% Liquid assets Liquidity ratio 24 West Brom June 2011

25 Non-retail funding sources Non-retail funding sources 2011 () Non-retail funding sources 2010 () Repo and other secured agreements Certificates of deposit Deposits Medium term notes Repo and other secured agreements Certificates of deposit Deposits Medium term notes 25 West Brom June 2011

26 Buffer liquidity % % Buffer liquidity - Bank of England Reserve % 7.7 1% - Treasury Bills % % -Gilts % % Total buffer liquidity % % Other securities rated single A or better % % Other securities rated less than single A % % Subsidiary / other liquidity % % Total liquidity 1, % 1, % 26 West Brom June 2011

27 Capital Basel ll Tier 1 ratios 20% 15% 10% 5% 7.60% 6.80% 11.80% 12.80% 0% Tier 1 Core Tier 1 27 West Brom June 2011

28 Capital As at 31 March Regulatory capital Tier 1 General reserves Permanent interest bearing shares Profit participating deferred shares Deductions from Tier 1 capital Tier 2 Revaluation reserve Collective impairment allowance Deductions from Tier 2 capital Total capital 2011 Basel II Standardised (13.3) (8.7) Basel II Standardised (12.1) (4.9) West Brom June 2011

29 Capital As at 31 March Risk weighted assets Pillar 1 Credit risk -Retail mortgages -Commercial loans -Treasury -Other assets Market risk Operational risk Key capital ratios Core Tier 1 (%) Tier 1 ratio (%) Total capital (%) 2011 Basel II Standardised 1, , , Basel II Standardised 1, , , West Brom June 2011

30 Society ratings Short Long Outlook Moody s P-3 Baa3 Stable (RuR) Fitch F3 BBB- Negative 30 West Brom June 2011

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