LOUISIANA UROLOGY, LLC NOTICE OF PRIVACY PRACTICES

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2 LOUISIANA UROLOGY, LLC NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Introduction At Louisiana Urology, LLC, we are committed to treating and using health information about you responsibly. This Notice of Health Information Practices describes the personal information we collect and how and when we use or disclose that information. It also describes your rights as they relate to your protected health information. This notice is effective April 16, 2003 and applies to all protected health information as defined by federal regulations. Understanding Your Health Record/Information Each time you visit Louisiana Urology, LLC, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment and a plan for future care or treatment. This information, often referred to as your health or medical record, serves as a: Basis for planning your care and treatment, Means of communication among many health professionals who contribute to your care, Legal document describing the care you received, Means by which you or a third-party payer can verify that services billed were actually provided, A tool in educating health professionals, A source of information for public health officials charged with improving the health of this state and the nation, A source of data for our planning and marketing, A tool with which we can assess and continually work to improve the care we render and the outcomes we achieve. Understanding what is in your record and how your health information is used helps you to: ensure its accuracy, better understand who, what, when, where and why others may access your health information, and make more informed decisions when authorizing disclosure to others. Your Health Information Rights Although your health record is the physical property of Louisiana Urology, LLC, the information belongs to you. You have the right to: Obtain a paper copy of this notice of information practices upon request, at your expense, Inspect and copy your health record as provided for in 45 CFR , Amend your health record as provided in 45 CFR , Obtain an accounting of disclosures of your health information as provided in 45 CFR , Request communications of your health information by alternative means or at alternative locations, Request a restriction on certain uses and disclosures of your information as provided by 45 CFR , and Revoke your authorization to use or disclose health information except to the extent that the action has already been taken. Our Responsibilities Louisiana Urology, LLC is required to: Maintain the privacy of your health information, Provide you with this notice as to our legal duties and privacy practices with respect to information we collect and maintain about you, Abide by the terms of this notice, Notify you if we are unable to agree to a requested restriction, and Accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations. We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail a revised notice to the address you have supplied to us. We will not use or disclose your health information without your authorization, except as described in this notice. We will also discontinue using or disclosing your health information after we have received a written revocation of the authorization according to the procedures included in this authorization. Examples of Disclosures for Treatment, Payment and Health Operations We will use your health information for treatment. For example: Information obtained by a nurse, physician or other member of your health care team will be recorded in your record and used to determine the course of treatment that should work best for you. Your physician will document in your record his or her expectations of the members of your health care team. Members of your health care team will then record the action they took and their observations. In that way, the physician will know how you are responding to treatment. We will also provide your physician or a subsequent health care provider with copies of various reports that should assist him or her in treating you once you are discharged from our care.

3 We will use health information for payment. For example: A bill may be sent to you or a third-party payer. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures and supplies used. We will use your health information for regular health operations. For example: Members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team bay use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide. Business associates: There are some services provided in our organization through contacts with business associates. Examples include physician services in the emergency department, radiology and certain laboratory tests. When these services are contracted, we may disclose your health information to our business associate so that they can perform the job we have asked them to do and bill you or your third-party payer for services rendered. To protect your health information, however, we require the business associates to appropriately safeguard your information. Directory: Unless you notify us that you object, we will use your name, location in the facility, general condition and religious affiliation for directory purposes. This information may be provided to members of the clergy and, except for religious affiliation, to other people who ask for you by name. Notification: We may use or disclose information to notify or assist in notifying a family member, personal representative or another person responsible for your care, your location and general condition. Communication with family: Health professionals, using their best judgment, may disclose to a family member, other relative, close personal friend or any other person you identify, health information relevant to that person s involvement in your care or payment related to your care. Research: We may disclose information to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information. Funeral directors: We may disclose health information to funeral directors consistent with applicable law to carry out their duties. Organ procurement organizations: Consistent with applicable law, we may disclose health information to organ procurement organizations or other entities engaged in the procurement, banking or transplantation of organs for the purpose of tissue donation or transplant. Marketing: We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you. Fund-raising: We may contact you as part of a fund-raising effort. Food and Drug Administration (FDA): We may disclose to the FDA, health information relative to adverse events with respect to food, supplements, product and product defects, or post-marketing surveillance information to enable product recalls, repairs or replacement. Workers compensation: We may disclose health information to the extent authorized by and to the extent necessary to comply with laws relating to workers compensation or other similar programs established by law. Public health: As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury or disability. Law enforcement: We may disclose health information for law enforcement purposes as required by law or in response to a valid subpoena. Federal law makes provisions for your health information to be released to an appropriate health oversight agency, public health authority or attorney, provided that a work force member or business associate believes in good faith that we have engaged in unlawful conduct or have otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public. For More Information or to Report a Problem If you have questions and would like additional information, you may contact the practice s Privacy Officer, Stacie Hancock at (225) If you believe your privacy rights have been violated, you can file a complaint with the practice s Privacy Officer or with the Office for Civil Rights, U.S. Department of Health and Human Services. There will be no retaliation for filing a complaint with either the Privacy Officer or the Office for Civil Rights. The address for the OCR is listed below: Office for Civil Rights U.S. Department of Health and Human Services 200 Independence Avenue, S.W. Room 509F, HHH Building Washington, D.C

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5 Louisiana Urology, LLC Financial Policy Patient Name: DOB: FOR PATIENTS WITH INSURANCE: We are contracted with most insurance companies, but please check with your insurer to make sure that we are a participating provider for your plan. If so, we will file your claim for you if proper proof of coverage is provided to us at the time of your visit. Your insurance coverage is a contract between you and your insurer and, although we will make every reasonable effort to assist you in getting your claim paid, any charges incurred are ultimately your responsibility. Occasionally, your insurer may send you a questionnaire that must be answered before they will process your claim. Please respond to any correspondence promptly in order to expedite your claim payment. Copayments: Copayments are due at the time of service and are collected upon arrival. Deductibles and Coinsurance: Deductibles and coinsurance are due at the time of service and are collected upon arrival. We will estimate these amounts as closely as possible. Should an overpayment occur, it will be refunded to you once your insurance has paid your claim. Outstanding Balances: If you have an outstanding balance at the time of your appointment, please be prepared to pay it when you check in. Wellness Visits: We do not perform the Medicare Wellness Visit. If you have another insurer that allows you to use you yearly prostate exam as your annual wellness visit, please let the doctor know that you are here for your wellness exam so that we can file your claim properly. We can only file for a wellness exam when the patient has no symptoms and is only being seen for their routine prostate exam and PSA. If you are having symptoms or chose to discuss other medical problems during your visit, your insurer will process your claim with the applicable copayment or deductible. FOR PRIVATE PAY PATIENTS: Payment is required at the time of service. For new patients, please be prepared to pay $200 for your first appointment. If additional testing or imaging is performed, this amount may be more. FORMS OF PAYMENT ACCEPTED: Cash or Money Order Checks Credit Cards: Visa, Mastercard, Discover and American Express Health Savings/Reimbursement Credit Cards: If you have an HSA or HRA card from one of the above vendors, we can accept this just like a regular credit card as long as there are funds in the account for processing. Care Credit CARE CREDIT INFORMATION: Because we are seeing more and more patients with high deductible insurance plans, we now offer short-term financing for up to six months with no interest through Care Credit. Please ask to speak to a patient account representative in our office if you would like more information about this program. Thank you for entrusting us with your medical care. Please let us know if you have any questions or concerns. I have read and understand the above financial policy: Signature of Patient of Responsible Party Date

6 NOTICE REGARDING CHARGE FOR MISSED APPOINTMENTS If you are unable to keep your scheduled appointment, please notify our office at least 24 hours in advance. Failure to notify the office at least 24 hours prior to the time of your appointment will result in a $25.00 charge, which will be added to your account. As a courtesy, you will receive a telephone call from our appointment reminder system at the phone number you provide as your home telephone number. We cannot guarantee that this reminder will be completed at least 24 hours prior to your appointment, therefore we recommend that you keep a record of your appointment time and, should you need to cancel or reschedule, contact us as soon as possible. Your compliance with this policy will allow us to coordinate our schedule more efficiently and will allow us to schedule patients who may need to be seen urgently. Thank you for your cooperation. Office Staff of Anna R. Smither, M.D. Patient Signature Date

7 FEMALE UROLOGIC QUESTIONNAIRE NAME: DATE: AGE: DOB: PHONE: What are you here to see the doctor about? GYNECOLOGIC HISTORY How long ago was your last period? 1 month 3 months 6 months 12 months > 1 year Are you taking hormone supplements? YES NO If yes, what type? When was your last PAP smear? Date: Results: How many times have you given birth? Vaginally: C-Section: Please list any complications of delivery: What was the weight of your largest baby? Have you ever had endometriosis? YES NO If yes, what type of treatment have you had? Have you had a hysterectomy? YES NO If yes, what type? VAGINAL ABDOMINAL LAPAROSCOPIC Were your ovaries removed also? YES NO Can you see or feel a bulge protruding from YES NO your vagina? If yes, do you have to push the bulge in to urinate or have a bowel movement? YES NO Do you experience any of the following Dryness Fullness Pressure Itching vaginal symptoms? Discharge (what color)? Pain (where & when)? Is sexual activity an important consideration in how we manage your urologic problem? YES NO Are you currently sexually active? YES NO If not, please indicate the reason Decreased sex drive Pain with intercourse Incontinence Partner problems Other Anna R. Smither, MD

8 FEMALE UROLOGIC QUESTIONNAIRE NAME: DATE: URINARY/BLADDER INFECTIONS Have you had urinary tract infections? YES NO If yes, how many times per year do they 1-2X 3-4X 5-6X >7X occur? What were your symptoms? Urgency Frequency Burning Wetting Odor Cloudy Urine Blood When you have an infection, have you experienced any: Do you usually have a urine culture done? If yes, are they generally positive for bacteria? Do your symptoms improve with antibiotics? Which antibiotic do you generally use? Chills YES YES Fever (how high) NO NO Sweats Back/Side Pain Always Sometimes Never Have you ever taken an antibiotic on a daily basis to prevent an infection? If yes, which ones & for how long? YES NO URINARY BLEEDING Have you ever seen blood in your urine or had a YES NO doctor tell you there was blood in your urine? If yes, was the blood associated with any pain? YES NO If yes, where was the pain located? Have you ever been diagnosed with bladder cancer? YES NO Have you ever had a kidney stone? YES NO CHILDHOOD UROLOGIC PROBLEMS Did you have any childhood urologic problems? YES NO If yes, please list any of those issues. Bedwetting Daytime wetting Frequent infections Other: Reflux Anna R. Smither, MD

9 IMPACT/DISTRESS/QOL QUESTIONNAIRE Name: Date: Answer the following questions using a scale of No, does not occur Yes, does not bother me Yes, bothers me slightly Yes, bothers moderately Yes, bothers me greatly Do you experience frequent urination? Do you experience a strong feeling of urgency to empty your bladder? Do you experience urinary leakage related to the feeling of urgency? Can you identify triggers for this leakage such as changing positions, putting the keys in the door at NO YES home or running water? If yes, identify triggers. Do you experience urine leakage related to physical activity, coughing or sneezing? Do you experience small amounts of urine leakage (drops)? Do you experience difficulty emptying your bladder? Do you experience pain or discomfort in the lower abdominal or genital area? If you experience leakage, do you wear special What type YES NO protection? of pads? How many times a day do you change pads? Daytime Nighttime How wet are the pads when you change them? Few drops Damp Wet Very wet Soaked DOES YOUR URINARY PROBLEM AFFECT YOUR: 0 Not at all 1 Slightly 2 Moderately Ability to do household chores (cooking, cleaning, etc.)? Physical recreational activities such as walking, swimming or other exercise? Entertainment activities such as going to a movie or a concert? Ability to travel by car/bus for distances greater than 20 minutes from home? 3 Greatly Participation in social activities outside your home? Emotional health? Frustration? If you were to spend the rest of your life with your urinary condition just as it is now, how would you feel about that? (circle one) 0 Delighted 1 Pleased 4 Mostly dissatisfied 2 Mostly Satisfied 5 Unhappy 3 Mixed Feelings 6 Terrible Anna R. Smither, MD