CUBACU base pricing as of Feb 2018 (options listed at the end)

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1 CUBACU base pricing as of Feb 2018 (options listed at the end) Always included: Flights from Florida Havana Airport Transfers Accommodation w/breakfast One daily Havana destination (car) A la carte meals in restaurants of choice Cuban currency exchange incl. fees Mandatory health insurance Currency buy-back ($$) Cuban tourist visa Notes: Departures from other states (that is, not Florida) are possible and will be priced individually. Clients may either chose to have us book the alternative departure, or may make their own arrangements to meet us in Florida (usually Miami airport). Below, the private accommodation-based package is quoted. Luxury upgrades (four or five-star accommodation) are available on request. For four-star accommodation, add approx. 50% to list price; for five-stars, triple the list price. We do not recommend three-star hotels in Cuba since they seem to us to be disproportionately expensive. The accommodation quoted here seems to us to be preferable to standard hotels. It is comfortable, basic, air-conditioned, clean, safe, trusted and authentically Cuban in the very best sense. Always located in the heart of Old Havana, except when we re not in Havana. Cuban currency is only available in Cuba. It normally involves waiting times of 1-2 hours, but not for you! We completely eliminate the inconvenience of that for you and will have Cuban cash ready for you at your accommodation. No waiting at the airport or standing in line at a local bank. We also buy back any unused funds if you wish. Choose your amount of personal spending money. The daily destination in the Greater Havana area could include, for instance, Hemingway s Finca, specific restaurants across town, the infamous Art Factory, fabulous beaches, a tobacco factory, the rum museum, the Buenavista Social Club etc. Your base price includes transport to and pick-up from one such a destination each day. You are only responsible for any entrance fees. Meals: The base price below includes a generous per diem for a la carte meals in quality restaurants. We have recommendations for you, always based on our personal experience and those of other clients. But since you can choose to have the per diem in hand (cash), the daily choices are yours. The per diem calculation does not include alcoholic beverages. We are always happy to join you for meals or not, as you wish. When we join you (at your request), we simply pay for everything (except alcoholic drinks) in the restaurant. When you make your own dining arrangements, you can use the cash per diem for that purpose. Usually we decide at breakfast whether to have meals together or not. The money for that day will be held by you or us depending on that decision. Very simple. The following fees are typical, though around holidays such as Thanksgiving or Christmas, prices may be higher because of air travel. Once your deposit is received and air travel is booked, prices are guaranteed. In light of that, an early deposit is usually a very good idea. (See below for detailed policies about deposits, refunds and such.)

2 Single Shared (per person) 2 nights/3 days nights/4 days nights /5 days nights/6 days nights /7 days nights/8 days nights/9 days nights/10 days nights/11 days nights/12 days Options/Extras/Samples Fees listed here include transport to and from venue. These are entirely optional add-ons. Some clients prefer to plan out each day before the trip (they typically add options such as those below). Others prefer to decide programming on a daily basis, while in Cuba. We are happy to accommodate either. It is usually possible to accommodate different wishes of clients of the same group. For example, half the group may want to visit Hemingway s residence while the others prefer to explore a different venue that day. We use Cuban drivers with vintage cars to make this flexibility possible. Prices are per person. Festival attendance Jazz, Cigars, Ballet, etc. tickets per day $50 Real Cuba day A day of personalized encounters and food in Cuban homes $50 Evening at the amazing Fabrica Del Arte, incl. a fabulous al fresco dinner $75 1-hour city tour in 50s convertible w/guide (add $20 for each additional person) $50 3 hr. city tour - 50s convertible w/guide (add $30 for each additional person) $100 Two hours of salsa dancing with a personal teacher for each participant $50 (more sessions can be added quite easily) Evening at dance club w/personal teacher as dance partner $50 (incl. entrance fee and teacher s expenses) Day trip away from Havana; minimum of three participants price per person $75 Overnight trip Viñales; min. of two participants shared/single per person $100/$150 Overnight trip Varadero; min. of two participants shared/single per person $150/$200 Multiple nights away from Havana (for ex. Trinidad) are possible please ask

3 CUBACU - Deposit and refund policy (upd. Feb 2018) When planning a trip to Cuba, the following six items which are included in all CUBACU price quotes are best locked in as early as possible, for reasons of choice/availability, cost and possible refunds. The deposit due four months before travel (or immediately, if the trip is less than four months away) is designed to cover these items: Flights (trip costs quoted assume Miami-Havana flights but other departures/destinations are possible) Cuba mandated health insurance (not optional travel insurance that is up to clients to arrange if they wish) Car rental deposit (Cuba) Accommodation (deposits - we work directly with Cuban hosts) Cuba visa/tourist card Non-refundable CUBACU expenses The following items can be finalized later and are included in the 2nd and final payment (due three weeks before travel): Breakfasts and accommodation (remaining balance) Some agreed local activities (if applicable; e.g. Hemingway sites) incl. entrance fees Additional Cuban drivers/cars for planned excursions Restaurant per diems to cover very good quality daily a la carte lunches and dinners (this figure is based on experience, but is adjustable upwards, depending on the clients wishes) Local currency spending cash as requested by each client individually four weeks before the trip CUBACU will arrange for those funds to be available to clients in Cuba. No waiting at the airport currency exchange booth. We will include the amount of spending money requested by each client in the final invoice, payment of which is due three weeks before the trip. In case of a client needing to cancel the trip, any money for personal spending in Cuba will, of course, be fully refunded, minus the small percentage of credit card fees. Airport transfers in Cuba Non-refundable CUBACU expenses If, after paying the deposit (approx. half the basic trip cost), a client decides to pull out of the trip, the following would happen: Any flight tickets already booked are in the client s name and are, of course, his/her property. They can be used by the client for any other trip CUBACUrelated or not, subject to airline change fees. Up to $500 of the deposit may be forfeited (to pay for unrecoverable accommodation costs, car rental fees and expenses in Cuba), unless the client has trip cancellation coverage. In short, a client who pulls out after the flight is booked, receives a partial refund consisting of the following: (1) The air ticket. (2) The deposit amount minus the cost of the air ticket and minus $500 max., which are used to cover irretrievable expenses. Why are some costs not refundable? Accommodation costs, once booked, are only

4 partially recoverable because Cubans, following a cancelation, are typically unable to find new clients quickly. This is due to Cuba s internet connectivity limitations. However, if, following a cancelation, replacement clients are found, the refund to the person who canceled will (as a CUBACU courtesy) reflect the recovered cost. If a client has to postpone a trip, every effort will be made to apply the funds as fully as possible to the later stay. Car rental costs are also only partially refundable in Cuba. Finally, CUBACU s own expenses that have been incurred by the time of the client s cancelation are usually not recoverable or refundable because of the customized nature of each trip. Cuba is a cash-only economy. American credit cards simply won t work there at all. Also, we cannot exchange funds outside of Cuba. You will either need to bring personal spending cash, or ask us to include that amount in the final invoice, which you pay before the trip. We will then return that money to you in local currency in Cuba. It is difficult to estimate exactly how much to bring. No-one wants to be left at the end of the trip with currency that is only usable in Cuba. CUBACU has a solution for all of the above: We are happy to exchange your personal funds for you, in Cuba, thus avoiding the need for you to stand in very long lines at the airport or possibly later during the trip (typically 1 hour+ each time). Should a client wish to avail themselves of our service, they should contact CUBACU four weeks before the trip to (1) agree an amount and (2) pay that amount via credit card link ed to them as part of the final invoice. They will receive an immediate electronic receipt, and the corresponding amount of Cuban currency (CUC) will be available to them on arrival in Havana or as early as possible on the next day. Any currency that clients have left at the end of their time in Cuba, we will gladly buy back at the official and published exchange rate. This is typically done electronically by partial refund via the payment link on the website. In other words, the proceeds from the buy-back will normally be credited back to the client s credit card. As far as the final payment is concerned (three weeks before travel), in the event of nontravel, it is fully refundable if we are notified in writing ( link or contact form on CUBACU website) prior to the last ten full days before scheduled travel from Miami and to the extent that it has not been used to pay for unrecoverable services in Cuba. If we are notified of a client s non-travel after that point, half of the final deposit will be refunded. But again, if the client has to postpone, rather than cancel, every effort will be made to apply as much as possible of the client s payments to the later booking. Exchange rates and such: There tends to be confusion around this. Here are the basics: (1) In theory, the Cuban CUC is pegged 1:1 to the US $. In practice, Cuba levies a 10% penalty against the US $, as retribution for the embargo. (2) Cuba also applies bank fees of 3-4% for the exchange of currency in Cuba. (3) CUC are only available in Cuba. (4) The US $ is effectively worth 0.87 CUC. This applies to anyone who travels to Cuba with American $$. If an item costs 1 CUC in Cuba, the cost for that is ultimately $1.15. This is an unavoidable aspect of Cuba s response to the US embargo and applies to all Cuba travelers using $$. CUBACU s offer to simplify the entire process (explained above) means there is no need for the client to travel with large amounts of cash. The unavoidable risk of traveling with large

5 amounts of cash is effectively assumed by CUBACU. For this service and the buy-back option at the official exchange rate at the end of the trip, CUBACU assesses its credit card transaction costs (4%) plus a 3% fee for taking care of the physical exchanges in Cuba. We also offer emergency cash assistance for Americans in Cuba who would otherwise be unable to replenish their cash reserves while there it can happen to the unprepared! Those Visa and Amex cards really don t work in Cuba! And Western Union is only available to Cubans. Currency alternatives: Clients who prefer to bring their own cash for exchange in Cuba may consider bringing Euros instead of US $$. The cost of exchange fees for that in the US are outweighed by the fact that Cuba does not apply a 10% penalty to the Euro since Europe has no embargo against Cuba. Bottom line: The benefits of the convenience option for the client are (1) no lines; (2) free buyback at the end of the trip; (3) emergency cash provision, if needed; (4) no risky traveling with much cash; (5) no need to exchange US $$ for Euros before the trip. Clients who avail themselves of this convenience option will receive 0.80 CUC per US $1 in Cuba (instead of 0.87 CUC at the exchange booth), normally no later than the morning after arrival. If that proves impossible for any reason, enough cash will be made available at the first breakfast in Cuba, with the balance being disbursed to the client later that day. To illustrate the cost of this optional service: If a client requests $100/day in Cuban currency for personal spending during an eight-day trip, the convenience cost for the benefits listed comes to a total of $50.