4/23/2013 ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2013 WELCOME JEAN DOUVILLE CHAIRMAN OF THE BOARD
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1 ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES 2013 WELCOME JEAN DOUVILLE CHAIRMAN OF THE BOARD 1
2 CALL TO ORDER ATTESTATION OF QUORUM 2
3 APPOINTMENT OF SCRUTINEERS ADDRESS BY LOUIS VACHON PRESIDENT AND CHIEF EXECUTIVE OFFICER 3
4 Present in New Brunswick for more than 100 years Courtesy of Moncton Museum The Bank is well-established in New Brunswick More than 300 employees 30 bank branches and investment offices More than $1 billion in debt financing approved to 2,400 businesses in 2012 An Acadian on the Board of Directors 4
5 A financial pillar in Canada Founded in 1859 Key driver of social and economic development Sixth largest bank A partner of choice for businesses Nearly 20,000 employees Members of the Office of the President Structured succession plan Main themes One client, one bank transformation Recap of 2012: value added for all of our stakeholders Shareholders Clients Employees Community Priorities for
6 Fifth year of the One client, one bank transformation One client, one bank transformation Align distribution and operations with client needs Simplify internal processes and continue realigning our technology Increase the efficiency of corporate functions Instill a culture of cooperation, accountability and performance at all levels CLIENT PROMISE Excellent financial performance in 2012 SHAREHOLDERS Record net income $1,396 M* Diluted earnings per share $7.86 Provisions for credit losses $180 M Return on equity 20.7% Core Tier 1 ratio 7.3% Dividend payout ratio 38.8% *Excluding specified items 6
7 Sustained business growth SHAREHOLDERS Record revenues and profits Solid increase in volumes Growth in our three main business lines: Personal and Commercial Banking Wealth Management Financial Markets Recognized for our financial strength Superior quality of credit portfolio SHAREHOLDERS One of the best loan loss ratios in the industry Recognized by Bloomberg Markets for a 2nd year: 5th strongest bank worldwide 3rd strongest in North America 7
8 Increased payouts SHAREHOLDERS Dividend raised: 11% in % since 2010 Share buybacks in 2011 and 2012 Long-term value for shareholders SHAREHOLDERS Superior total shareholder return Ranked 1st over 3-, 5- and 10-year periods Total shareholder return 8
9 Significant progress in our client indicators CLIENTS Increase in the number of clients Nearly 65,000 net new clients over the past year Higher number of products per client Improved loyalty and satisfaction Stronger presence from coast to coast Canada-wide network of: 450 bank branches 125 investment offices Continued consolidation of acquisitions made in recent years Wellington West HSBC CLIENTS The Bank now boasts 1,000 Investment Advisors across the country 9
10 An increasingly modern and user-friendly network CLIENTS Upgrading of branches Investments of $25 million in 2012 Extended business hours New features added to our mobile solutions Over 150,000 users A major contributor to economic development CLIENTS Nearly $55 billion in financing approved Significant support for entrepreneurship $10 M granted to universities Partnership with several organizations: Conseil économique du Nouveau-Brunswick École d entrepreneurship de Beauce Junior Achievement of Canada 215 business transfers handled in 2012 Financing approved to businesses 10
11 Quality jobs across the country EMPLOYEES Steady growth in the number of employees over the last few years Number of employees Almost 3,000 new employees since 2006 $25 million invested in training in 2012 Pilot project for employees nearing retirement Human resources practices that stand out EMPLOYEES Leader in terms of the representation of women in executive management positions Representation of women in executive management positions 48% as at December 31, 2012 Several distinctions in 2012, such as: Best Employers in Canada 10 Most Admired Corporate Cultures in Canada Best Diversity Employers 11
12 Clear commitment to protecting the environment COMMUNITY Energy intensity kwh/m 2 Increased energy efficiency of our branches Carbon neutral status Ongoing efforts to achieve LEED certification A major contributor to youth development COMMUNITY Launch of One for Youth program Objective: support young people in developing their full potential Several partnerships in the area: Atlantic Ballet Theatre of Canada Beaverbrook Art Gallery East Coast Music Week 12
13 Launch of regional committees on May 1 Regional committees formed to select which youth causes to support COMMUNITY Atlantic committee members: Board of Directors of National Bank Bernard Cyr National Bank Mike McManus, Jocelyn Longpré, Chuck Collins, Chantal Thériault and Monique Collette External partners Andrée Savoie, President of Acadian Construction (1991) Ltd André-Philippe Caissie, student at the Université de Moncton Employees actively engaged in their community COMMUNITY Support of volunteer work through the Our Hearts Are With You program Two employees and one retired employee from New Brunswick stood out in 2012: Gérald Melanson Manager of the Shediac branch Chantal Thériault Manager of the Edmundston branch Léo Godin Retired employee 13
14 The global economic situation will remain uncertain in 2013 Europe Many players in the financial system are in precarious health Emerging markets Next engine of world economic growth United States Signs of recovery Canada Moderate economic growth Consumer debt levels call for caution Priorities for 2013: Stay focused on our key strategic initiatives Pursue efforts to improve our technology and processes (MAX) Continue deploying our Client Promise Consolidate our cultural transformation Our super-regional business model is the cornerstone of our strategy 14
15 Priorities for 2013: Continue growing our business Personal and Commercial Banking Build up deposits and investments Promote our status as the bank for businesses Wealth Management Optimize recent acquisitions Increase our capacity to meet the needs of all our client groups Financial Markets Consolidate our leadership in several key niches Promote our network for distributing Canadian products abroad Solid financial results for the 1st quarter of 2013 Record net income $361 M Diluted earnings per share $2.02 Return on equity 19.8% Strong performance by our three business lines 15
16 Conclusion The Bank delivered in a solid performance in 2012 I would like to thank: The Members of the Board of Directors and the Office of the President The shareholders, employees and partners who, year after year, contribute to the Bank s success The Bank is well positioned to face the future and play an ever-increasing role in society Thank you for your commitment and your trust! CONSOLIDATED FINANCIAL STATEMENTS AND INDEPENDENT AUDITOR S REPORT 16
17 PRATICES GOVERNING VOTING 17
18 MARYSE BERTRAND LAWRENCE S. BLOOMBERG 18
19 PIERRE BOIVIN ANDRÉ CAILLÉ 19
20 GÉRARD COULOMBE BERNARD CYR 20
21 GILLIAN H. DENHAM JEAN DOUVILLE 21
22 PAUL GOBEIL JEAN HOUDE 22
23 LOUISE LAFLAMME ROSEANN RUNTE 23
24 LINO A. SAPUTO, JR. PIERRE THABET 24
25 LOUIS VACHON 25
26 ADVISORY VOTE ON THE APPROACH TAKEN BY THE BOARD OF DIRECTORS WITH RESPECT TO EXECUTIVE COMPENSATION APPOINTMENT OF INDEPENDENT AUDITOR 26
27 APPROVAL OF THE BY-LAW RELATING TO THE AGGREGATE COMPENSATION OF DIRECTORS SHAREHOLDER PROPOSALS 27
28 QUESTION PERIOD VOTING RESULTS 28
29 TERMINATION OF THE MEETING ANNUAL MEETING OF THE HOLDERS OF COMMON SHARES
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