FACILITIES SNAPSHOT 2nd Quarter 2010

Transcription

1 FACILITIES SNAPSHOT 2nd Quarter

2 Background Facilities Snapshot 2nd Quarter 2010 In May 2010, IFMA initiated a new quarterly survey called the Facilities Snapshot. The survey was short with simple questions that facility managers could respond to in less than 5 minutes. IFMA will issue the survey every three months and monitor what changes in activity have occurred over time. The intent is to ask the same questions each quarter; however, one or two questions on a timely issue will be inserted each time. For this survey, two questions pertaining to the anticipated effect of recent health care legislation were added. 1. Regarding the space you manage, do you foresee in the next six months: Expansion in total space No change 55% 30% 15% Reduction in total space Three out of ten organizations foresee a need to increase their space. Those most poised for growth include health care institutions and retail branches such as banks. Respondents reported that 34 percent were more likely to reduce space devoted to regional or satellite offices. 2. Regarding FM staff (in-house and contracted), do you anticipate in the next six months: Hiring additional FM staff FM staffing level to remain constant 68% Reduction of FM staff The majority are holding steady, maintaining current FM staffing levels. More than one third of facility managers who oversee large facilities - those greater than 2,000,000 square feet - indicate plans to expand staff. 2

3 3. Regarding provision of FM services, in the next six months do you envision: Shift from internal to external staffing 5% Shift from external to internal staffing No changes 79% Most FM departments are composed of a mix of internal staff, contractors and consultants. The majority - 79 percent - do not plan to alter the mix at this time. However, those who manage manufacturing sites report a shift to outsourcing, whereas respondents representing educational facilities are moving in the opposite direction, moving more services and personnel in-house. 4. Do you anticipate your organization spending more, less or about the same in the next six months? Building systems equipment 34% 50% Furniture 30% 26% 44% Utilities 26% 32% 42% Building materials 25% 24% 51% Fixtures 24% 24% 52% Outside facility services 24% 60% Maintenance equipment 22% 15% 63% Increased spending Decreased spending Same level of spending N = 317 Overall, half of facility managers plan to spend the same amount for expenditures. The good news is that one quarter of the respondents envisions an increase. Those managing educational facilities lead the pack with plans to spend more. For example, whereas 34 percent of the total plan to increase spending on building systems equipment such as lighting, electrical, HVAC or building automation systems, more than one half within the education, insurance and manufacturing sectors said their spending would increase within the next six months. Half of the respondents who manage retail branches report more dollars allocated for furniture, mirroring the growth mentioned earlier. Federal sector respondents reported that their spending increase is funded by the American Recovery and Reinvestment Act of 2009 (ARRA). 3

4 5. Looking back in the past six months, what level of activity have you experienced for the following: Sustainable Initiatives 49% 5% 46% Moves / Additions / Changes 47% 17% 36% Retrofits / renovations 46% 20% 34% Safety or security related products 42% 6% 52% Addition/replacement of capitalized equipment or assets 31% 19% 50% New Construction 29% 24% 47% Provision of amenities 12% 19% 69% Increase Decrease Same level of activity N = 320 So what s keeping facility managers busy? The majority, 49 percent, are implementing a variety of sustainable initiatives which are described in the next finding. Move projects are more prevalent within the banking sector: 57 percent compared to the overall average of 47 percent. Whereas new construction is fairly limited with exception to health care facilities, renovations and retrofits are more common, especially within the education sector. Those managing call centers reported a 62 percent increase in safety and security projects. 6. Which of the following sustainable initiatives has your organization considered or undertaken recently? Currently in place, plan to do more in next 12 months Currently in place, no plans to do any more in this area Plan to start within the next 12 months No plans at this time Energy conservation 66% 27% 4% 3% Recycling 51% 42% 3% 4% Lighting fixture retrofits 44% 28% 8% 17% Employee education program 41% 34% 8% 17% Waste reduction 41% 36% 7% Light sensors 40% 33% 10% 17% Water conservation 37% 38% 6% 19% Participation in Energy Star 33% 22% 11% 34% Re-use of furnishings and supplies 27% 42% 1% 30% Working toward a building certification 24% 13% 10% 53% Landscaping 22% 38% 4% 36% Use of alternative fuels/renewable energy 15% 8% 61% Transportation alternatives 15% 28% 3% 54% As we ve seen with other IFMA studies, sustainability efforts that don t require a huge outlay of cash are the ones most likely to be implemented first. In this case, re-use, recycling and reduction are popular ways to reduce energy consumption and minimize waste. Initiatives that require more resources such as installing onsite renewable energy systems or seeking out green rating systems fall to the bottom. When comparing industry sectors, we see that recycling and waste reduction programs are gaining a lot of momentum within manufacturing settings. Participation in EPA s Energy Star program is more of a priority with larger facilities (2,000,000 SF/200,000 SM), especially educational facilities. Findings show employee education programs are popular within call centers and schools. 4

5 7. What financial effect do you foresee as a result of the recently passed medical reform bill on health care facilities? Strong/Somewhat positive effect Not sure 38% 14% 18% No effect 30% Strong/Somewhat negative effect Opinion is mixed on this question related to the passage of the new health care bill and how it will affect hospitals, clinics and other facilities dispensing medical care. Thirty percent of the respondents anticipate a negative impact on health care facilities. Another 38 percent are not clear what effect there will be. When examining respondents within health care segment, their opinion leans slightly more to the positive, 18 percent versus 14 percent overall, but health care facility managers are like many others in that they are unsure of the ramifications. 8. How do you anticipate this health care reform affecting your operation? Will have no appreciable effect on FM operations 27% Lead to less capital for improvements / expansion 15% Will place greater demand on FM operations 38% 7% Provide more capital for improvement / expansion 2% Provide for larger operational budgets 2% N = 283 This finding is interesting in that only a few of the respondents - 2 percent - see changes in health care improving the chances of gaining more funding for capital expansion or improvement. Respondents representing the health care sector and city and county facilities expressed a greater level of concern (27 percent versus an overall of 15 percent) that health care reform could reduce funding for facility improvements or expansion. 5

6 9. Size of Facilities Managed More than 5,000,000 SF / More than 500,000 SM 2,000,001 5,000,000 SF / 200, ,000 SM 6% 6% 15% 100,000 SF or less / 10,000 SM or less 1,000,001 2,000,000 SF / 100, ,000SM 19% 500,001 1,000,000 SF / 50, ,000 SM 19% 35% 100, ,000 SF / 10,001 50,000 SM 10. Predominant use of facility: 19% Headquarters 18% Mixed use office dominant 12% Regional office 10% Hospital 7% Factory 5% Educational 5% Multi-use 4% Call center 4% Retail branch 3% Religious 2% Data center 2% Military 2% Research center 1% Casino 1% Courthouse 1% Library 1% Hospitality 1% Medical office 1% Museum 1% Senior housing 1% Warehouse 6

7 11. Industries Represented Services Sector 54% 7% Banking 13% Health care 2% Hospitality 2% Information services 7% Insurance 2% Investment services 1% Media 6% Professional services 2% Telecommunications 1% Trade 1% Transportation 3% Utilities 7% Other services Manufacturing Sector 18% 1% Aircraft/industrial 1% Building/construction 2% Chemical/pharmaceutical 1% Consumer products 2% Computer 3% Electronics 3% Energy 1% Furniture 2% Medical equipment 2% Motor vehicles Institutional Sector 28% 2% Association 1% Cultural 5% Education 2% Federal 2% State/provincial 7% City/county 1% Special district/quasi-government 1% Military 3% Religious 1% Research 3% Other institutions 12. Countries Represented Canada China Costa Rica Czech Republic Egypt Germany Hong Kong Italy Ireland Trinidad and Tobago United Arab Emirates United Kingdom United States 7

8 Methodology This survey was created with the assistance of several FM subject matter experts. Once the questions were developed and pre-tested, the survey was ed to a sample of 2,040 IFMA members located around the world. The survey was fielded May 7-18, A total of 331 responses were received by May 27, After subtracting the number of returned s, the IFMA research department calculated a response rate of 18 percent. A confidence level and margin of error give readers some measure of how much they can rely on survey responses to represent all IFMA member organizations. Given the response level to this survey, IFMA is 95 percent confident that the responses given can be generalized to all IFMA member organizations with a margin of error of approximately +/- 5.3 percent. Percentages may not add up to 100 percent due to rounding or the acceptance of multiple responses. 8