Test Phase. Project Deliverables SIT. Service Centre Readiness. UAT BP's. Professional Services

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1 Project Deliverables SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Sufficiently Tested? Comments Assess Teacher Salaries X X X Y Levels 2 & 3 Support X X Y Manage Employee Information X X X X X X X X X Y Manage Infrastructure X X X X X X X X X X X X X Y Manage Payroll Software X X X X X X X X X X X X X Y Manage Secure Hosting Facilities X X Y Manage Service Delivery X X X X X X X X X X Y Manage Service Delivery and Support Software X X X X X X X X Y Manage Web Interface X X X X X X X X X X X X Y Professional Services /A Run Payroll X X X X X X X X X X X X Y Service Desk X X X X X X X X X Y Historic Query Service Schedule X X X X Y Testable Project Risks X X X X X X X X X X X X X Y

2 Assess Teacher Salaries Manage Salary Assessment requests Testable Entity? Test Required? SIT 3rd Party E2E 32PP PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver Teacher Salary Assessment for a ew Hire Y Y X X Y FDS35 Qualifications Y Y X Y 20.1A Teacher Requests for Salary Assessment (ot Y Y X X Y ew Hire) FDS35 Qualifications Y Y X Y Undertake Salary Assessment Y 20.1 Teacher Salary Assessment for a ew Hire Y Y X X Y FDS35 Qualifications Y Y X Y 20.1A Teacher Requests for Salary Assessment (ot Y Y X X Y ew Hire) FDS35 Qualifications Y Y X Y Test Phase Sufficient Test coverage Comments KPI - Assess Salaries KPI - Internal Audit KPI - Client Satisfaction This is an untestable KPI. Assessment of salaries is an ongoing function that will need to be addressed post go live. This is an untestable KPI and may be addressed by a review of the Internal Audit mechanism. The KPI for Client Satisfaction is not a testable entity. This may be covered by a Post Go Live review.

3 Levels 2 & 3 Support Level 2 Support 21.1 Service Desk Level Two (Payroll Processing Centre) Level 3 Support Testable Entity? Test Required? SIT 3rd Party E2E 32PP PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Y Y X X Y 22.1 Service Desk Level Three (SAU) Y Y X X Y 22.2 Service Desk Level Three (Technical) Y Y X X Y Incident Management 23.1 Incident Management (Levels Two & Three) Y Y X X Y Test Phase Suffiently Tested? Comments KPI - Ministry Escalation Rate This is an untestable KPI. It will not be possible to realistically monitor escalation rates during the testing phases. This KPI may need to be reviewed in a post live exercise. KPI - Event Tracking Y Y X Y KPI - Event Resolution Time This is an untestable KPI. It will not be possible to realistically measure event resolution times during the testing phases. This KPI may need to be reviewed in a post live exercise. KPI - Event Escalation Time This is an untestable KPI. It will not be possible to realistically measure event escalation times during the testing phases. This KPI may need to be reviewed in a post go live exercise.

4 Manage Employee Information Testable Entity? Test Required? SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Suffiently Tested? Comments Manage Debt RFP010 Manage Debt SS1a - There is a requirement for the supplier to provide Debt management SS1b - Overpayments to be dealt with in a timely, consistent and effective manner. SS1c - Al payments made through the ESP are Crown monies and the MOE and each BOT has a duty to ensure fiscal responsibility Post Go Live monitoring required Post Go Live monitoring required SS1d - The supplier will develop Debt Management processes and functions to meet Ministry requirements specified in FDS71. SS1e - The Ministry requires that the Supplier does not initiate any court proceedings (etc) in relation to any Debt Management. SS1f - That the Supplier will use best endeavours to provide cost-effective solutions to deliver these Debt Management requirements This is not a testable KPI and will need to be managed outside of the test effort. This is not a testable KPI and will need to be managed outside of the test effort. A post go live review may be appropriate to judge cost effectiveness of the debt management solution Employee Debt Recovery - EW Debt Y Y X Y FDS71 Debt Management Y Y X X Y Employee Debt Recovery - "ew" OLD Debt Y Y X Y FDS71 Debt Management Y Y X X Y Debt Management - Debt in Error Y Y X Y FDS71 Debt Management Y Y X X Y Debt Management Reporting to Ministry Y Y X Y FDS71 Debt Management Y Y X X Y Debt Recovery Reconciliation (Trust Y Y X Y Account) FDS71 Debt Management Y Y X X Y Debt Management - 3rd Party Debt Recovery Y Y X Y FDS71 Debt Management Y Y X X Y Escalate to Ministry for Resolution Y Y X X Y Monitor Debt Management Y Y X X Y Debt Recovery Reimbursement Y Y X X Y Referral to Debt Collection Agency Y Y X X Y Overpayment Discovered in Following Pay Period Y Y X X Y School Write-Off BG Debt Y Y X X Y Debt Disputed Y Y X X Y Debt Repayment Criteria Y Y X X Y Manage Employee Information: Appointments Y Y X X Y RFP002 Multiple jobs per employee Teacher ew Appointment or Additional Job Y Y X X X X X X X Y FDS08 Teachers Termination Last Day On Pay on-teacher ew Appointment or Additional Job Y Y X X X X X X X Y Principal ew Appointment Y Y X X X X X X X Y FDS67 Principals Salaries Reliever ew Appointment Y Y X X X X X X X X Y FDS63 Relievers Job solution

5 SS1b - Voluntary Bonding Requirements Timescale for delivery unknown at this point - may be post go live. Testing cannot be planned until delivery dates are provided Allowances RFP047 Process allowances RFP013 Accumulate Service Y Y X X X X X Y RFP014 Credit External Service RFP019 Manage Mutually Exclusive Allowances Y Y X X Y RFP054 Manage Complexity Employee Individual Allowance by School Y Y X X X X X X X Y The scope of Security testing needs to be agreed for this requirement. JW expects that people who can't process Service Accumulation should not have access to do it and this is the testing that needs to be confirmed. The scope of Security testing needs to be agreed for this requirement. JW expects that people who can't process the Credit External Service should not have access to do it and this is the testing that needs to be confirmed. 20/12/11 - T2 to provide documentation re: access roles as per the daily comms action. Meeting agreed that testing should occur in the Security Testing phase. Testing PP 19 - complex activity - MoE expectation that complexity refers to performance test of normal service during complex pay period The scope of Security testing needs to be agreed for this requirement. JW expects that people who can't process an Employee individual allowance by school should not have access to do it and this function should not be accessible to anyone outside of the Ministerial service. 20/12/11 - T2 to provide documentation re: access roles as per the daily comms action. Meeting agreed that testing should occur in the FDS30 Mutually-exclusive allowances 12.06A Bulk Allowances by Ministry 12.06B Bulk Allowances by School Y Y X X X X X X X Y SS1c - Principals Salaries and Allowances Y Y X X X X X Y Personal details Y Y RFP003 Personal information RFP004 Multiple bank accounts RFP008 Qualifications RFP020 Employee Information Y Y X Y RFP055 Manage exceptions Y Y X X X X X Y Individual Change Employment Details Y Y X X X X X Y FDS16 Bulk Leave Booking Y Y X X X X X Y 12.07A Changes Employee Demographic Details Y Y X X X X X Y 12.07B Bulk Change Employment Details Y Y X X X X X Y Collectives, Salary RFP011 Manual salary details RFP018 Validate Teaching Job Details Y Y X X X X X Y

6 RFP054 Manage Complexity Testing PP 19 - this is a very complex activity - it is the MoE's expectation that 'manage complexity' refers to performance test of normal service during this complex pay period Change to Disbursements (Employee bank Accounts) Y Y X X X X X Y FDS02 Employee Disbursements to Third Parties Output files and payroll processing tasks will be inherently tested by performance testing. FDS20 Deduction Fee Changes to Tax Code Y Y X X X X X X X Y on-teacher Salaries Y Y X X X X X X X Y FDS35 Qualifications Y Y X X X X X X X Y 12.10A Teacher's Request for a Statement of Service Y Y X X FDS40 Service Accumulator Y Y X X X X X Y Terminations RFP017 Reverse Terminations Y Y X X X X X X X X Y Employment Termination Y Y X X X X X X X Y FDS08 Teachers Termination Last Day On Pay FDS49 Reversal Terminations for Teachers FDS65 Bulk Termination Process Y Y X X X X X Y 12.11A Bulk Employment Termination FDS65 Bulk Termination Process Y Y X X X X X Y 12.11B Surplus Staffing Report from Ministry 12.11C Treatment of Surplus Staffing 12.11D Casual Employment Termination Termination Reversal FDS08 Teachers Termination Last Day On Pay FDS49 Reversal Terminations for Teachers Timesheets RFP006 Complete timesheets Y Y X X X X X Y Employee Individual Timesheet Y Y X X X X X X X X X Y FDS17 Bulk Timesheets Y Y X X X X X X X X Y FDS63 Relievers Job solution 12.13A Employee Bulk Timesheet Y Y X X X X X X X Y FDS17 Bulk Timesheets Y Y X X X X X X X X X Y FDS63 Relievers Job solution Y Y X X X X X X X X Y 12.13B Employee Bulk Timesheet - 3rd Party Provider Y Y X X X X X X X X Y FDS07 Payroll Input from School Management Systems Y Y X X X X X X X X Y FDS17 Bulk Timesheets Y Y X X X X X X X X Y FDS63 Relievers Job solution Y Y X X X X X X X X Y Working Hours RFP005 Maintain rosters Y Y X X Y Teacher and on-teaching Staff Workpatterns Y Y X X X X X X X X Y FDS16 Bulk Leave Booking Y Y X X X X X X X Y Leave Y Y Y RFP009 Manage leave Y Y X X X X X X X X Y RFP012 Special leave entitlements Y Y X X X X X X X Y RFP049 Record leave Y Y X X X X X X X Y RFP013 Accumulate Service RFP014 Credit External Service RFP015 Accrue Holiday Pay for Teachers and Principals RFP016 Process on-teaching Holiday Pay Absence (Leave) Y Y X X X X X X X X Y FDS06 Teachers Sick Leave Y Y X X X X X X X X Y FDS12 Anticipated Sick Leave Report Y Y X X X X X Y FDS16 Bulk Leave Booking Y Y X X X X X X X X Y

7 FDS27 Holiday pay for Teachers and Primary_Area Principals FDS32 on-teaching Holiday Pay and Secondary Principals 12.15A Absence (Bulk Leave) Y Y X X X X X Y FDS06 Teachers Sick Leave FDS12 Anticipated Sick Leave Report Y Y X X X X X Y FDS16 Bulk Leave Booking Y Y X X X X X X X Y FDS27 Holiday pay for Teachers and Primary_Area Principals FDS32 on-teaching Holiday Pay and Secondary Principals 12.15B Viewing Employee Leave Balances Y Y X X X X X X X Y 12.15C Change to Absence?(Leave) Y Y X X X X X X X Y Reversal of Absence (Reverse Leave) Y Y X X X X X X X Y FDS16 Bulk Leave Booking Y Y X X X X X X X X Y Deductions Deductions by School FDS02 Employee Disbursements to Third Parties FDS20 Deduction Fee FDS70 Deductions by Employee End of Year processing Teacher and on-teaching Staff Joining KiwiSaver Y Y X X Y FDS02 Employee Disbursements to Third Parties End of year processing (EOY) ovopay Online FDS08 Teachers Termination Last Day On Pay FDS24 ovopay Online Employment Change Request Including EOY and SOY FDS49 Reversal Terminations for Teachers FDS61 Bulk Payrun Definition FDS65 Bulk Termination Process 12.19A End of year processing (EOY) on-ovopay Online FDS08 Teachers Termination Last Day On Pay FDS24 ovopay Online Employment Change Request Including EOY and SOY FDS49 Reversal Terminations for Teachers FDS61 Bulk Payrun Definition Y Y X X X X X Y FDS65 Bulk Termination Process 12.19B End of year processing (EOY) Monitoring Y Y X X Y Generate School Accrual Reports Y Y X X X X X Y FDS37 School Annual Accrual Report Start of year processing (SOY) ovopay Online Y Y X X Y FDS24 ovopay Online Employment Change Request Including EOY and SOY Y Y X X X X X X X X Y 12.21A Start of year processing (SOY) on- ovopay Online FDS24 ovopay Online Employment Change Request Including EOY and SOY Y Y X X X X X X X X Y Annualisation Y Y X X X X X X X Y FDS24 ovopay Online Employment Change Request Including EOY and SOY Y Y X X X X X X X X Y Annualisation Reversal Y Y X X X X X Y Position Creation / Change Y Y X X X X X Y FDS39 School Tables Occupancy ACC End of Year Reporting (Levy) Y Y X X X X X Y FDS10 ACC EOY files-reports Y Y X X X X X Y Teachers Registration (Transition) - JW - TBA SS1a - Teachers Registration Requirements - JW - TBA

8 FDS69 Teacher Registration - JW - TBA Principal Salaries (March) Y Y X X X X X Y SS1c - Principals Salaries and Allowances Y Y X X X X X Y FDS39 School Tables FDS67 Principals Salaries - JW - TBA Y Y X X Y Principal Salaries (September) SS1c - Principals Salaries and Allowances FDS39 School Tables FDS67 Principals Salaries - JW - TBA School Staffing report FDS37 School Annual Accrual Report School Expenditure for Periods report FDS37 School Annual Accrual Report Y Y X X X X X X X Y Teacher Holiday Pay Y Y X X X X X Y FDS06 Teachers Sick Leave Y Y X X X X X X X Y FDS27 Holiday pay for Teachers and on-teacher Holiday pay Y Y X X X X X Y FDS32 on-teaching Holiday Pay and Secondary Principals School Annual Leave Report FDS76 School Annual Leave Report Y Y X X X X X X X Y School Increment report FDS28 Increment Report Y Y X X X X X X X Y Employee Debt Recovery - OLD Debt Y Y X X X X X Y FDS71 Debt Management Retro Processing Y Y X X X X X Y SS1a - There is a requirement for the supplier to provide the Retrospective Processing services SS1b - When a change in the employee payment data occurs in a past payment period - this causes a retrospective payment calculation to take place SS1c - For the retrospective payment calculation the solution needs to be able to recalculate all of the employees pay SS1d - This newly calculated figure needs to be compared with the original payments that the employee received SS1e - The Payroll must cater for retrospective payments (and superannuation, taxable gross, leave & service etc) SS1f - The solution must handle any difference in taxable gross pay that needs to be taxed SS1g - The solution must handle leave accruals that may be affected in a retrospective pay calculation SS1h - That the Supplier will use best endeavours to provide cost-effective solutions to deliver these Retrospective Processing requirements FDS61 Bulk Payrun Definition Y Y X X X X X X X Y FDS71 Debt Management Communicate / egotiate Re BG Funds FDS71 Debt Management Communicate / egotiate Re TS Funds FDS71 Debt Management This is not a testable KPI and will need to be managed outside of the test effort. A post go live review may be appropriate to judge cost effectiveness of the Retrospective Processing solution. Retro pre go live functionality cannot be tested until FDSxx is delivered Retro pre go live functionality cannot be tested until FDSxx is delivered

9 13.19 Treatment of Under Payments Generating IR344 (EAS) File IRD Tax Payment Report (20th Month) Y Y X X X X X Y Generating IR344 (EAS) File Y Y X X X X X Y FDS01 Electronic Amendment Schedule (EAS) Y Y X X X X X Y FDS03 EMS File during Transition Go live date dependant Generating IR348 (EMS) File Y Y X X X X X Y FDS01 Electronic Amendment Schedule (EAS) Y Y X X X X X Y FDS03 EMS File during Transition Completing statutory requests (incl. Official Info Act & Privacy Act) X X Y This is not a testable process as it is not possible to know the nature of any statutory request. This should be resolved outside of the test arena Request for Information from Statutory Bodies Timesheet submission for Approved Teacher Training Providers (Associate Teachers) X X Y This is not a testable process as it is not possible to know the nature of any request for information. This should be resolved outside of the test arena. FDS17 Bulk Timesheets FDS62 Associate Teacher Payment 14.17A Creation / Change Approved Teacher Training Providers (Associate Teachers) Generating IR348 (EMS) file IRD Tax Payment Report (5th Month) Y Y X X X X X Y 15.1 Store & Retain Payroll instructions Y Y X X Y 15.2 Store & Retain Individual employee payroll and service records Y Y X X Y 15.3 ovopay Forms Maintenance Y Y X X Y 15.4 Business Process Manual Maintenance Y Y X X Y 15.5 User Documentation Maintenance Y Y X X Y 15.6 ovopay Annualisation Forms Maintenance Y Y X X Y 16.1 Batch GL Journal Y Y X X Y FDS25 General ledger interface 16.2 Set-up GL and Department codes Y Y X X Y FDS04 GL costing Y Y X X X X X X X X Y FDS62 Associate Teacher Payment Y Y X X X X X X X Y 16.3 School Table Uploads from School FDS39 School Tables Y Y X X X X X X X Y 16.3A School Table Uploads from Finance FDS39 School Tables Y Y X X X X X X X Y 16.3B School Table Uploads from ESP FDS39 School Tables Y Y X X X X X X X Y 16.4 Generate School Table Report Y Y X X X X X Y FDS39 School Tables Y Y X X X X X X X Y 16.5 Generate Rule Change Report Y Y X X X X X Y Manage third parties RFP032 IRD files RFP033 Superannuation files RFP042 ACC EOY reports Y Y X X X X X X X Y Union 30 Day Rule Y Y X X Y FDS09 Union File Contact with ACC Y Y X X Y Deductions for WIZ Y Y X X Y FDS31 Functional Spec - Union_on Union Deductions School ACC Processing FDS16 Bulk Leave Booking Y Y X X X X X X X Y Assess ACC Leave Y Y X X Y Monitoring ACC Processing Y Y X X Y Partial Duties ACC Processing Y Y X X Y Payroll Files to IRD

10 14.07 Deduction Files from IRD FDS02 Employee Disbursements to Third Parties Y Y X X X X X X X Y FDS21 e-deductions - Bulk Loader FDS31 Functional Spec - Union_on Union Deductions Deductions for Superannuation Providers Y Y X X Y FDS02 Employee Disbursements to Third Parties FDS20 Deduction Fee FDS21 e-deductions - Bulk Loader FDS31 Functional Spec - Union_on Union Deductions Deductions for Deduction Agencies Y Y X X Y FDS02 Employee Disbursements to Third Parties FDS20 Deduction Fee FDS21 e-deductions - Bulk Loader FDS31 Functional Spec - Union_on Union Deductions Deductions for Ministry of Justice Y Y X X Y FDS02 Employee Disbursements to Third Parties FDS21 e-deductions - Bulk Loader FDS31 Functional Spec - Union_on Union Deductions Deductions Union fee scheduling Y Y X X Y FDS02 Employee Disbursements to Third Parties FDS21 e-deductions - Bulk Loader FDS31 Functional Spec - Union_on Union Deductions Deductions for Other third parties Y Y X X Y FDS02 Employee Disbursements to Third Parties FDS20 Deduction Fee FDS21 e-deductions - Bulk Loader FDS31 Functional Spec - Union_on Union Deductions Reporting for 3rd Parties FDS44 Superannuation Deduction Schedules GSF Y Y X X X X X X X Y FDS45 Superannuation Deduction Schedule PF Y Y X X X X X X X Y FDS46 Superannuation Deduction Schedules SSRSS Y Y X X X X X X X Y FDS47 Superannuation Deduction Schedules TRSS Y Y X X X X X X X Y Membership Files from Unions FDS09 Union File Store and retain documents Y Y X X Y KPI - Closure for Pay Period Y Y X X Y KPI - Record Entry (Within Pay Period) Y Y X Y KPI - Record Entry (Out of Cycle Pays) Y Y X Y KPI - ew Appointments (From Receipt) Y Y X Y KPI - Update Employee Information Y Y X Y KPI - Terminate Employees Y Y X Y KPI - Return of Incomplete Documentation Y Y X Y KPI - Debt Management Y Y X Y KPI - Internal Audit KPI - Client Satisfaction The KPI for Debt Management is not a testable entity as it is dependant on actual Debt Management occurring. This may be covered by a later Post Go Live review. The KPI for Client Satisfaction is not a testable entity. This may be covered by a later Post Go Live review.

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12 Manage Infrastructure Testable Entity? Test Required? SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Suffiently Tested? Comments Acquire and Maintain Software RFP103 Acquire and Maintain Software Y Acquire equipment and services - Infrastructure Y This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. Acquire and Maintain Infrastructure Y RFP104 Acquire and Maintain Infrastructure Y Acquire equipment and services - Infrastructure Y This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. Operate Infrastructure Y 28.2 Operate - Incident management - Infrastructure Y Manage Changes RFP105 Manage Changes Y This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary Install - Change and release management - Infrastructure Y This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary Change Management - Infrastructure Y This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary.

13 Install and Accredit Solutions and Changes RFP106 Install and Accredit Solutions and Changes Y Y X X X X X X X Y 27.1 Install - Change and release management - Infrastructure This is not a testable entity because Change Management - Infrastructure This is not a testable entity because. Manage Performance and Capacity RFP107 Manage Performance and Capacity 28.1 Operate - Install - Performance and Capacity management - Infrastructure Transaction Requirements 28.1 Operate - Install - Performance and Capacity management - Infrastructure Payroll Transaction Statistics 28.1 Operate - Install - Performance and Capacity management - Infrastructure Report Generation Statistics 28.1 Operate - Install - Performance and Capacity management - Infrastructure Manage Employee Information Statistics Y Y X X X X X X X X Y 29.1 Back-up and restore - Infrastructure Ensure Continuous Service RFP108 Ensure Continuous Service 31.1 Business Continuity - Infrastructure Y Y X X Y Ensure System Security Y Y X X X X X Y RFP109 Ensure System Security Y Y X X X X X Y 29.1 Back-up and restore - Infrastructure Y Y X X X X X Y Manage the Configuration RFP110 Manage the Configuration 27.1 Install - Change and release management - Infrastructure Y Y X X X X X X X X Y Manage Data Y Y X X X X X X X X X X X X Y RFP111 Manage Data Y Y X X X X X X X X X X X Y RFP085 Availability 29.1 Back-up and restore - Infrastructure Disaster Recovery Y Y X Y RFP087 Recoverability Y Y X Y 28.2 Operate - Incident management - Infrastructure Y Y X X X X X Y 31.1 Business Continuity - Infrastructure Y Y X X X X X Y Manage the Physical Environment RFP112 Manage the Physical Environment Y Y X Y Acquire equipment and services - Infrastructure 20/12/11 - agreed that this will be tested in the Security test Phase 28.1 Operate - Install - Performance and Capacity management - Infrastructure KPI - Change Implementation Time KPI - Business Continuity Y Y X X Y This is not a testable KPI as it is dependant on the gathering of statistics to prove the KPI has been met. This should probably be done in a Post Go Live review. The delivery of the BCP will be brought forweard as soon as possible and covered in DR and Service centre readiness testing

14 Manage Payroll Software Maintain Employee Information and Create Administrative reports Testable Entity? Test Required? SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Y Y X X X X X X X X X X X Y Suffiently Tested? Comments Run Schools Reports Y Y X X X X X X X X Y Run Payroll Y Y X X X X X X X X X X Y Create Administrative Reports Y Y X X X X X X X Y Maintain Payroll Business Information Y Y X X X X X X X X X X Y 24.1 Supply & Maintain ovopay applications Y Y X X X X X X X X X X X Y 25.1 Configuration Management Extract Payroll Business Statistics Software Updates Y Y X Y KPI - Advance otice of Change This is not a testable KPI as it is dependant on the solution being live and advance notice of changes being received. This should probably be covered by a Post Go Live review. KPI - Change Implementation Time KPI - Business Continuity This is not a testable KPI as it is dependant upon statistics being recorded of live change activities. This should probably be covered by a Post Go Live review. The delivery of the BCP will be brought forweard as soon as possible and covered in DR and Service centre readiness testing

15 Manage Secure Hosting Facilities Secure Hosting Facilities Testable Entity? Test Required? SIT 3rd Party E2E 32PP PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Building Construction Y X Y Test Phase Suffiently Tested? Comments The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Fire Protection Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Infrastructure Rack Configuration Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Air-Conditioning Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Power Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Physical Security Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable etwork and Firewall Security Y Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase

16 32.1 Secure Hosting Facility Audit By definition an audit is not testable Backup and Restore Services Y Y X X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Standards Y Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Communications Y Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Change Management Y Y X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable Business Continuity Y Y X X Y The scope of the Security and DR test phases need to be agreed that this will be tested on all hosting sites including the DR site. 20/12/11 - Meeting agreed that testing of the Physical Environment will be conducted on both the Mkain and DR sites in the Security test Phase 32.1 Secure Hosting Facility Audit By definition an audit is not testable KPI - Change Implementation Time KPI - Business Continuity Y Y X X Y The delivery of the BCP will be brought forweard as soon as possible and covered in DR and Service centre readiness testing

17 Manage Service Delivery Testable Entity? Test Required? SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Service Level Management 04.1 Performance Management - Workload & Demand & Resource management Application Sizing & Capacity Management Capacity Management Y Y X X Y 08.1 Capacity Management Audit By definition an audit is not testable IT Service Continuity Management Y Y Y 05.1 IT Service Continuity Risk Analysis The delivery of the BCP is outstanding from T2. This means the full coverage of testing cannot be defined until the BCP is delivered. Suffiently Tested? Comments 05.2 IT Service Continuity Risk Management The delivery of the BCP is outstanding from T2. This means the full coverage of testing cannot be defined until the BCP is delivered IT Service Continuity Plan Management The delivery of the BCP is outstanding from T2. This means the full coverage of testing cannot be defined until the BCP is delivered IT Service Continuity Plan Testing Y Y X X The delivery of the BCP is outstanding from T2. This means the full coverage of testing cannot be defined until the BCP is delivered IT Service Continuity Management Audit By definition an audit is not testable Availability Management 07.1 Define Availability Requirements X X X This is not a testable entity. This should probably be covered via SLA's with the supplier and then delivery to SLA's reviewed during a later Post Go Live review Compile Availability Plan 07.3 Monitor Availability 07.4 Monitor Maintenance Obligations Y Y X Y Process requirements Y Y X Y Comply with standards Y Y X X X X X X X X X X Y Suggest audit of standards and delivery to be carried out Business Requirements and Business Process This is not a testable entity and should be Manuals covered by Documentation delivery Change Costing principals Principals, by definition, are not testable Deliverables and services This is not a testable entity. This should probably be covered via SLA's with the supplier and then delivery to SLA's reviewed during a later Post Go Live review Assess improvements for Payroll service This is not a testable entity. This should probably be covered via SLA's with the supplier and then delivery to SLA's reviewed during a later Post Go Live review Measuring each KPI at the frequency Y Y X X Y 03.1 Reporting against KPIs (fortnightly) Y Y X X Y 03.2 Reporting against KPIs (quarterly) Y Does not need to be demonstrated until 3 months after go live

18 KPI - Stakeholder Satisfaction KPI - Delivery of Services KPI - Formal Review Meetings KPI - Fulfilment of Services KPI - Quarterly Service Level Reporting Y Y X Y KPI - Pay Period Service Level Reporting Y Y X Y KPI - umber of Issues The KPI for Stakeholder Satisfaction is not a testable entity. This may be covered by a later Post Go Live review. This KPI is not a testable entity. This may be covered by a later Post Go Live review. This KPI is not a testable entity. This may be covered by a later Post Go Live review. This KPI is not a testable entity. This may be covered by a later Post Go Live review. This KPI is not a testable entity. This KPI is dependant on tracking of Issues in the Live services and may be covered by a later Post Go Live review.

19 Manage Service Delivery and Support Testable Entity? Test Required? SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Clients (see comment) Y Y X X X X X X Treated as School Payroll Administrators Evidence of internal alesco security access - a lack of documentation makes it impossible to test both the negative and positive scenario's. This gap will be plugged by putting it in the 32pp phase but will be dependant on getting further Access Required - Education Service Payroll Y Y X X X X X X X Y documentation. Team Members Suffiently Tested? Comments Access Required - Payroll Centres and Teacher Salary Assessment Team Y Y X X X X X X X X Y Access Required - External Organisations Y Y X X X X X X X Y Access Required - Ministry Auditors Y Y X X Y Access Required - Datacom Y Y X X Y Access Required - Ministry Finance Y Y X X X X X X X X Y Update Service Support Event X X X X X X X X Manage Service Levels X X Evidence of internal alesco security access. Evidence of internal alesco security access. Evidence of internal alesco security access. Evidence of internal alesco security access. Evidence of internal alesco security access. This is not a testable entity. Any future Service Support Update Events will be held after Go Live and should probably be covered by a Post Go Live review of any such event. This is not a testable entity. Monitoring of Service Levels will need to be made once the solution has gone Live. This should probably be covered by a Post Go Live review. Supplementary Requirements This is not a testable entity. Supplementary Requirements will not be progressed until Post Go Live and this should probably be covered by a Post Go Live review.

20 Software Updates This is implicitly tested by delivery of the solution and environments and the use of this to support the SIT and test phases. Therefore, no explicit testing of this requirement is necessary. KPI - Advance otice of Change This is not a testable KPI as it is dependant on the solution being live and advance notice of changes being received. This should probably be covered by a Post Go Live review. KPI - Change Implementation Time KPI - Business Continuity Y Y X X Y This is not a testable KPI as it is dependant upon statistics being recorded of live change activities. This should probably be covered by a Post Go Live review. The delivery of the BCP is outstanding from T2. This means the full coverage of testing cannot be defined until the BCP is delivered.

21 General (Web Interface) SIT 3rd Party E2E 32PP PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver Access to ovopay Online Service Y Y X X X X X X X X X X X X Y 34.1 Available Key Information Y Y X X X X X X X Y 35.1 School Employee Transactions (formerly Access to Employee Information - Contact with School) Y Y X X X X X X X X X X X X Y FDS63 Relievers Job solution 36.1 School Access to reports Y Y X X X X X X X X X X X Y 37.1 Service Desk Access umara Y Y X X X X X X X X X X X Y Payroll Information Y Y X X X X X X X X X X X X Y X X X X X X X Y 33.1 Access to ovopay Online Service Y Y Current Website Y Y X X X X X X X X X Y 33.1 Access to ovopay Online Service Y Y X X X X X X X Y Transition Approach 33.1 Access to ovopay Online Service Y Y X X X X X X X Y Alesco - Supplied HRIS Y Y X X X X X X X X X X X X Y 33.1 Access to ovopay Online Service Y Y X X X X X X X Y Service Desk Y Y X X X X X X X X X X X Y 33.1A Access to ovopay Service Desk Y Y X X X X X X X Y KPI - Availability KPI - Reliability Y Y X X Y KPI - Recoverability KPI - Resilience Y Y X X Y KPI - Security KPI - Performance Y Y X X Y KPI - Scalability Y X X Y KPI - Usability Y Y X X X X X X X Y KPI - Inter-operability Y Y X Y KPI - Traceability Y Y X X Y KPI - Flexibility KPI - Information management KPI - Maintainability KPI - Affordability Manage Web Interface Testable Entity? Test Required? Test Phase Suffiently Tested? Comments 20/12/11 - Meeting agreed that this will be tested in the Security test Phase 20/12/11 - Meeting agreed that this will be tested in the Security test Phase 20/12/11 - Meeting agreed that this will be tested in the Security test Phase 20/12/11 - Meeting agreed that this will be tested in the Security test Phase This is not a testable entity and will be delivered outside of the scope of the test phases. 20/12/11 - Meeting agreed that this will be tested in the Security test Phase 20/12/11 - Meeting agreed that this will be tested in the Security test Phase 20/12/11 - Meeting agreed that this will be tested in the Security test Phase Audit assessment of design will also prove delivery Scalability will be tested by conducting performance testing which identifies the maximum volume at which the service will perform within the agreed SLA's. This will indicate how scalable the delivered solution is within the delivered architecture 20/12/11 - Meeting agreed that this will be tested in the Security test Phase It is not possible to test the Flexibility of a delivered solution. This may be best covered by a Post Go Live review. It is not possible to test the Maintainability of a delivered solution. This may be best covered by a Post Go Live review. It is not possible to test the Affordability of a delivered solution. This may be best covered by a Post Go Live review.

22 Professional Services Testable Entity? Test Required? SIT 3rd Party E2E 32PP Test Phase PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Suffiently Tested? Comments Future Projects This should be covered by conducting a review of the Payroll Project and recommending a process for managing future projects Future Projects This should be covered by conducting a review of the Payroll Project and recommending a process for managing future projects. Project Management This should be covered by conducting a review of the Payroll Project and recommending a process for managing future projects Future Projects 39.1 Change Management This should be covered by conducting a review of the Payroll Project and recommending a process for managing future projects. This should be covered by conducting an audit of the Change Management process Key Contractual Milestones This should be covered by conducting a Post Go Live review of the Payroll Project to investigate if Key Contractual Milestones were delivered Change Management This should be covered by conducting an audit of the Change Management process Acceptance This is not a testable entity. The Test Strategy has been approved by the board and is being implemented by the MoE, Assurity and Talent Change Management This should be covered by conducting an audit of the Change Management process

23 Run Payroll Testable Entity? Test Required? SIT 3rd Party E2E 32PP PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Create and run payroll Y Y X X X X X X X X X X Y RFP028 Pay modes RFP029 Multiple pays Y Y X X X X X Y RFP030 Locking RFP031 Previews RFP032 IRD files RFP033 Superannuation files RFP034 Banking files RFP035 Financial accounting Y Y X X X X X Y RFP036 Multiple currencies Y Y X Y RFP072 Multiple payment calculations Y Y X X X X X Y RFP073 Multiple pay cycles Y Y X X X X X Y RFP077 Out of cycle pays Y Y X X X X X Y RFP037 Create Payslips RFP038 Payslip delivery RFP039 Data Warehouse File Payroll Cut-offs FDS43 Staff Usage and Expenditure (SUE) report FDS50 Transaction Report+ FDS61 Bulk Payrun Definition Y Y X X X X X Y Payroll Processing FDS20 Deduction Fee FDS33 Pay Listing Group Totals Report FDS43 Staff Usage and Expenditure (SUE) report FDS50 Transaction Report FDS61 Bulk Payrun Definition Y Y X X X X X Y FDS77 Gross Pay Exceeds Threshold Report Payroll Disbursements FDS02 Employee Disbursements to Third Parties FDS05 Schools Debit File FDS15 Banking Staffing Y Y X X X X X X X Y FDS34 Payslips - Paper and FDS44 Superannuation Deduction Schedules GSF Test Phase Suffiently Tested? Comments FDS45 Superannuation Deduction Schedule PF FDS46 Superannuation Deduction Schedules SSRSS FDS47 Superannuation Deduction Schedules TRSS FDS50 Transaction Report End of Period Processing FDS19 Debits by funding type Y Y X X X X X X X Y

24 FDS26 Gross payroll summary report Y Y X X X X X X X Y FDS48 Super Schemes Subsidy Report FDS52 Unit Monitoring Report Functional Specifications FDS56 YTD Funding Indicators Out of Cycle Payruns Y Y X X X X X X X Y Rejected Bank Accounts Y Y X X X X X Y Bank Stops Y Y X X X X X Y Payslip Processing (ew Process TBD) Y Y X X X X X X X X Y FDS34 Payslips - Paper and Y Y X X X X X X X X Y Generate Debits by Funding Type FDS19 Debits by funding type Update business information Y Y Y RFP045 Create payroll business information Y Y X X X X X X X Y RFP050 Create deduction types RFP052 Holiday pay business rules RFP074 Multiple companies RFP079 Unlimited codes RFP056 Information types RFP053 Process the STEER Input File Y Y X X X X X Y 10.1 Update Business Information Y Y X X X X X X X Y FDS40 Service Accumulator FDS54 Validation of Data Y Y X X X X X X X X X Y Generate reports Y Y RFP040 Standard admin reports RFP041 Custom reports Y Y X X X X X X X X Y RFP025 SUE Report Y Y X X X X X X X X Y RFP026 Banking Staffing Report Y Y X X X X X X X X Y RFP027 Leave Report Y Y X X X X X X X X Y RFP043 Generate Finance Reports Y Y X X X X X X X X X Y RFP023 Standard school reports Y Y X X X X X X X X Y RFP024 Online reports Y Y X X X X X X X X X Y 11.1 Generating ovopay Reports through Payroll Processing FDS15 Banking Staffing Y Y X X X X X X X X Y FDS43 Staff Usage and Expenditure (SUE) report Y Y X X X X X X X X Y FDS50 Transaction Report Y Y X X X X X X X X Y 11.1A Generating School Security Access Report The Ministry does not understand what this is and needs it verified

25 FDS66 ovopay Online Security and Testing Security Report Y Y X X X X X X X X X Y 11.2 Generating TPDW reports Y Y X X X X X Y FDS15 Banking Staffing Y Y X X X X X X X X X Y FDS18 TPDW interface Files Y Y X X X X X X X X X Y 11.3 Generate ACC Leave Status Report FDS11 ACC_Sick Leave Exception Report 11.3A Generate Data Validation Exception Report FDS64 Salary Range Validation (formerly: Min Max Salaries) 11.3B Generate Anticipated Sick Leave Booked Report FDS12 Anticipated Sick Leave Report 11.3C Generate Job Validation Report FDS29 Job Details Validation (Teachers and on Teachers) Y Y X X X X X X X X Y 11.3D Generate Reliever Position Details Report FDS63 Relievers Job solution 11.3E Generate Employee Worked Days Change Report FDS24 ovopay Online Employment Change Request Including EOY and SOY Y Y X X X X X X X X Y 11.3F Generating Service Desk Increment Report Y Y X X X X X X X X Y FDS28 Increment Report Y Y X X X X X X X X Y FDS54 Validation of Data Y Y X X X X X X X X Y Generate Gross Payroll Summary Report FDS26 Gross payroll summary report Y Y X X X X X X X Y Generate YTD Funding Indicators Report FDS56 YTD Funding Indicators FDS73 GL Allowance Override Y Y X X X X X X X Y KPI - Payroll system calculations processed error free the first time - Critical Key Performance Indicator KPI - Payroll Payments Pay Adjustments KPI - Termination Payment Y Y X X X X X X X X X Y KPI - Payroll Error Resolution Time KPI - Mailing Y Y X X X X X X X Y KPI - Reports Sent Y Y X X X X X X X X Y KPI - Bank File Sent - Critical Key Performance Indicator KPI - Client Satisfaction The KPI for Client Satisfaction is not a testable entity. This may be covered by a Post Go Live review.

26 Run Payroll Testable Entity? Test Required? SIT 3rd Party E2E 32PP PV Security Performance DR BP's Service Centre Readiness Training Pilot Cutover Prod Ver. Create and run payroll Y Y X X X X X X X X X X Y RFP028 Pay modes RFP029 Multiple pays Y Y X X X X X Y RFP030 Locking RFP031 Previews RFP032 IRD files RFP033 Superannuation files RFP034 Banking files RFP035 Financial accounting Y Y X X X X X Y RFP036 Multiple currencies Y Y X Y RFP072 Multiple payment calculations Y Y X X X X X Y RFP073 Multiple pay cycles Y Y X X X X X Y RFP077 Out of cycle pays Y Y X X X X X Y RFP037 Create Payslips RFP038 Payslip delivery RFP039 Data Warehouse File Payroll Cut-offs FDS43 Staff Usage and Expenditure (SUE) report FDS50 Transaction Report+ FDS61 Bulk Payrun Definition Y Y X X X X X Y Payroll Processing FDS20 Deduction Fee FDS33 Pay Listing Group Totals Report FDS43 Staff Usage and Expenditure (SUE) report FDS50 Transaction Report FDS61 Bulk Payrun Definition Y Y X X X X X Y FDS77 Gross Pay Exceeds Threshold Report Payroll Disbursements FDS02 Employee Disbursements to Third Parties FDS05 Schools Debit File FDS15 Banking Staffing Y Y X X X X X X X Y FDS34 Payslips - Paper and FDS44 Superannuation Deduction Schedules GSF Test Phase Suffiently Tested? Comments FDS45 Superannuation Deduction Schedule PF FDS46 Superannuation Deduction Schedules SSRSS FDS47 Superannuation Deduction Schedules TRSS FDS50 Transaction Report End of Period Processing FDS19 Debits by funding type Y Y X X X X X X X Y

27 FDS26 Gross payroll summary report Y Y X X X X X X X Y FDS48 Super Schemes Subsidy Report FDS52 Unit Monitoring Report Functional Specifications FDS56 YTD Funding Indicators Out of Cycle Payruns Y Y X X X X X X X Y Rejected Bank Accounts Y Y X X X X X Y Bank Stops Y Y X X X X X Y Payslip Processing (ew Process TBD) Y Y X X X X X X X X Y FDS34 Payslips - Paper and Y Y X X X X X X X X Y Generate Debits by Funding Type FDS19 Debits by funding type Update business information Y Y Y RFP045 Create payroll business information Y Y X X X X X X X Y RFP050 Create deduction types RFP052 Holiday pay business rules RFP074 Multiple companies RFP079 Unlimited codes RFP056 Information types RFP053 Process the STEER Input File Y Y X X X X X Y 10.1 Update Business Information Y Y X X X X X X X Y FDS40 Service Accumulator FDS54 Validation of Data Y Y X X X X X X X X X Y Generate reports Y Y RFP040 Standard admin reports RFP041 Custom reports Y Y X X X X X X X X Y RFP025 SUE Report Y Y X X X X X X X X Y RFP026 Banking Staffing Report Y Y X X X X X X X X Y RFP027 Leave Report Y Y X X X X X X X X Y RFP043 Generate Finance Reports Y Y X X X X X X X X X Y RFP023 Standard school reports Y Y X X X X X X X X Y RFP024 Online reports Y Y X X X X X X X X X Y 11.1 Generating ovopay Reports through Payroll Processing FDS15 Banking Staffing Y Y X X X X X X X X Y FDS43 Staff Usage and Expenditure (SUE) report Y Y X X X X X X X X Y FDS50 Transaction Report Y Y X X X X X X X X Y 11.1A Generating School Security Access Report The Ministry does not understand what this is and needs it verified

28 FDS66 ovopay Online Security and Testing Security Report Y Y X X X X X X X X X Y 11.2 Generating TPDW reports Y Y X X X X X Y FDS15 Banking Staffing Y Y X X X X X X X X X Y FDS18 TPDW interface Files Y Y X X X X X X X X X Y 11.3 Generate ACC Leave Status Report FDS11 ACC_Sick Leave Exception Report 11.3A Generate Data Validation Exception Report FDS64 Salary Range Validation (formerly: Min Max Salaries) 11.3B Generate Anticipated Sick Leave Booked Report FDS12 Anticipated Sick Leave Report 11.3C Generate Job Validation Report FDS29 Job Details Validation (Teachers and on Teachers) Y Y X X X X X X X X Y 11.3D Generate Reliever Position Details Report FDS63 Relievers Job solution 11.3E Generate Employee Worked Days Change Report FDS24 ovopay Online Employment Change Request Including EOY and SOY Y Y X X X X X X X X Y 11.3F Generating Service Desk Increment Report Y Y X X X X X X X X Y FDS28 Increment Report Y Y X X X X X X X X Y FDS54 Validation of Data Y Y X X X X X X X X Y Generate Gross Payroll Summary Report FDS26 Gross payroll summary report Y Y X X X X X X X Y Generate YTD Funding Indicators Report FDS56 YTD Funding Indicators FDS73 GL Allowance Override Y Y X X X X X X X Y KPI - Payroll system calculations processed error free the first time - Critical Key Performance Indicator KPI - Payroll Payments Pay Adjustments KPI - Termination Payment Y Y X X X X X X X X X Y KPI - Payroll Error Resolution Time KPI - Mailing Y Y X X X X X X X Y KPI - Reports Sent Y Y X X X X X X X X Y KPI - Bank File Sent - Critical Key Performance Indicator KPI - Client Satisfaction The KPI for Client Satisfaction is not a testable entity. This may be covered by a Post Go Live review.