SFPUC s 2011 Strategic Sustainability Plan. July 2011 Susan Wade Manager, Strategic Sustainability Planning External Affairs

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1 SFPUC s 2011 Strategic Sustainability Plan July 2011 Susan Wade Manager, Strategic Sustainability Planning External Affairs

2 What is the SSP? A system for planning, managing, and evaluating SFPUC-wide performance Takes into account the long term economic, environmental, and social impacts of our business activities the triple bottom line

3 Utility to Stakeholders Gives all stakeholders: An annual snapshot of how SFPUC is meeting its strategic goals & objectives A high-level view of priority activities across SFPUC Provides a framework to assist in fiscal year and long term planning aligned with our goals Ties strategic decisionmaking to budgets Streamlines performance reporting Can use for individual job goal setting and performance evaluations

4 How Did We Create the SSP?

5 Strategic Sustainability Framework See Page iii of the SSP Report 5 Goals consolidated from Strategic Action & Sustainability Plans

6 Strategic Sustainability Framework See Page iii of the SSP Report 6 Triple Bottom Line categories from Sustainability Plan

7 Strategic Sustainability Framework See Page iii of the SSP Report 37 Objectives integrated from Strategic Action & Sustainability Plans

8 Durable Elements of the SSP Consolidates goals of SFPUC s Strategic Action and Sustainability Plans Applies SFPUC s sustainability categories that incorporate the triple bottom line Integrates material issues from our Strategic Action and Sustainability Plans into objectives Applies, updates, and adds to the KPIs from SFPUC s Sustainability Plan Durable elements will be evaluated and updated biennially

9 Dynamic Elements of the SSP Incorporated actions, targets, measures, leads, and completion dates from the FY Strategic Action Plan Added Budget and 10-year Capital Plan columns to aid long term planning efforts Dynamic elements will be updated annually DYNAM IC SECTION Action Month Target / Measure Lead / Division Completion Date FY Adopted Budget FY Adopted Budget Proposed FY Budget 10-year Capital Plan

10 Goal: Plan for the Future SSP Example: Risk Management Objective Q: Develop and implement SFPUC-wide risk assessment and management Actions for FY : Develop and implement Environmental Management Systems / Develop departmental, enterprise, and division risk management tools. Division Leads: Moala / Rydstrom KPI: Develop risk management process to identify, assess and manage risks (e.g. environmental, financial, license to operate, political, regulatory, reputational, services/operations)

11 SSP Example: Environmental Justice Goal: Engage SFPUC s Public and Invest in Its Communities Objective Z: Promote environmental justice Actions for FY : Develop and adopt an Environmental Justice Policy Division Lead: Ellis KPI: Efforts to prevent, address, and lessen disproportionate environmental impacts attributable to the SFPUC, e.g.: Extent to which environmental justice impacts are taken into account in initial program and project planning Investments in EJ communities Efforts to mitigate current impacts

12 SSP Example: Asset Management Goal: Provide High Quality Services Objective J: Optimize maintenance for water, wastewater, and power assets Action for FY : Among others, develop and implement an enterprise-wide asset management control program Division Leads: Carlin, Kelly, Rydstrom KPIs: Multiple indicators will measure our asset management and system maintenance SFPUC-wide

13 Goal: Plan for the Future SSP Example: Climate Change Objective S: Address climate change concerns, including adaptation and greenhouse gas mitigation Action for FY : Work with the Treasure Island project team to design and implement innovative strategies that strive for zero GHG emissions Division Leads: Ritchie, Moala, Hale KPI: Measure direct and indirect GHG emissions, and efforts to identify climate change risks and develop adaptation measures

14 Performance Measurement DYNAMIC SECTION Actions Actions are measured by month targets Goals & objectives drive actions Over time and in aggregate, outcomes affect KPIs DURABLE SECTION Goals & Objectives DYNAMIC SECTION Month Target / Measure DURABLE SECTION Key Performance Indicators (KPIs) KPIs measure performance on meeting our goals & objectives

15 SFPUC-wide annual performance on one page: Striving for Continuous Improvement See Page A10 of the SSP Report

16 SSP Next Steps Summer 2011: Report on FY Performance Create FY SSP Actions Revise KPIs as needed Collaboration with Controller, semi-annual reporting Biennial review Long term strategic planning and visioning

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