2004 Resource Plan. Department: Information Technology Resource Costs by Category 15-1
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3 2004 Resource Plan Department: Information Technology Financial Summary Personnel Summary Revised 2004 Approved Division Revised Approved FT PT Temp Total FT PT Temp Total Administration 236, , Administration Office Services 223, , Telecommunications 284, , Copy Coordination 84,600 84, Reprographics 914, , Records Management 124, , Customer Support 4,543,050 5,100, Data Resources 3,063,330 2,518, Applications 603,230 1,170, e-government 810, , PeopleSoft 2,754,850 2,084, Operating Cost 13,643,640 13,370, Add Debt Service 81,600 0 Direct Organization Cost 13,725,240 13,370,540 Charges From/(To) Others (12,797,360) (12,807,880) Function Cost 927, ,660 Less Program Revenues (22,970) (20,000) Net Program Cost 904, , Resource Costs by Category Division Personal Services Supplies Administration 175,930 4,750 Administration Office Services 236,660 Telecommunications Copy Coordination Reprographics 366,210 95,697 Records Management 108,230 7,301 Customer Support 1,440,880 18,690 Data Resources 1,353,610 33,580 Applications 1,268,740 2,500 e-government 678,790 3,301 PeopleSoft Operating Cost 5,629, ,819 Other Services * Capital Outlay Total Direct Cost 17, ,726 2, , , ,220 84,600 84, , ,777 14, ,581 3,752,316 5,211,886 1,245,398 2,632,588 30,500 1,301,740 56, ,447 2,084,280 2,084,280 8,047, ,842,506 Less Vacancy Factor (471,966) Add Debt Service (471,966) 0 Total Direct Organization Cost 5,157, ,819 8,047, ,370,540 * Travel budgeted by this department within the Other Services category is $
4 RECONCILIATION FROM 2003 REVISED BUDGET TO 2004 APPROVED BUDGET DEPARTMENT: INFORMATION TECHNOLOGY DIRECT COSTS POSITIONS FT PT T/Seas 2003 REVISED BUDGET: $ 13,725, ONE-TIME REQUIREMENTS: - GIS E911 (89,210) TRANSFERS (TO)/FROM OTHER AGENCIES: - None 0 DEBT SERVICE CHANGES: 0 CHANGES IN EXISTING PROGRAMS FOR 2004: - Salaries and benefits adjustment 398,180 - Depreciation/Interest 686,570 CONTINUATION LEVEL FOR 2004: $ 14,720, TRANSFERS (TO)/FROM OTHER AGENCIES: - PeopleSoft staff to PeopleSoft Division in (883,770) (9) Office of the Chief Fiscal Officer 2004 PROGRAMMATIC CHANGES: - Eliminate vacant positions (242,290) (3) - Eliminate help desk position (88,600) (1) - Eliminate DBA position (118,700) (1) - Reduce service contracts (102,500) - Reduce tuition and travel (34,000) - Add funding for PeopleSoft Tax Module maintenance 125,000 - Salaries and benefits adjustment (5,380) 2004 PROPOSED BUDGET: $ 13,370, AMENDMENTS: - None 2004 APPROVED BUDGET: 13,370,
5 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE PEOPLESOFT SERVICES CB 1 Responsible for multi-platform systems 0542-Applications-Operations a OF programming and administration; which 2 includes design, development, installation, configuration testing, and maintenance of PeopleSoft software tools used throughout the Municipality , , IT APPL - MOA CB 1 Responsible for multi-platform systems 0542-Applications-Operations a OF programming and administration for 2 Enterprise Server and Legacy applications. Includes hardware/software implementation and project management for all projects that involve electronic processing for software tools used throughout the Municipality ,360 1,250 30, , IT APPL - MOA CB 2 Responsible for multi-platform systems 0542-Applications-Operations a OF programming and administration for PC, 2 N-Tier and Network Applications. Includes design, development, installa- tion, configuration, testing, maintenance, hardware/software implementation and project management ,030 1, ,780
6 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE DATA RESOURCES CB 1 Operation and administration of the 0524-Computer Processing - Bat OF Dimond Data Center, the Enterprise 5 Server, and data backup and operations support for all Municipal Enterprise Resource applications ,173 23,080 1,146, ,843, DATA RESOURCES CB 2 The Database Administration Section is 0587-GIS Information OF responsible for multi-platform database 5 management systems programming and administration. This includes design, development, installation, configuration testing, and maintenance of databases & database software tools used throughout the Municipality ,363 5,200 68, , E-GOVERNMENT CB 1 Responsible for design and evolution of 0525-Computer Processing - Onl OF Information Technology infrastructure 3 to meet business needs. This includes installation of components to continue to meet overall security and health of network as well as installation, configuration, and maintenance of data switches, routers, servers and other related services ,554 3,000 23, ,910
7 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE TELECOMMUNICATIONS CB 1 Systems maintenance contract for PBX/ 0539-Telecommunications OF telephone switch. 2 TAX SUPPORT , , IT OPERATIONS CB 1 Responsible for planning, upgrading, and 0541-Infocenter - Consulting a OF maintaining telephone/voice systems. 6 Includes processing requests for moves, adds, and changes to voice network communications and inter-facing with communications contractors and utilities ,956 15, , PEOPLESOFT SERVICES 2 PFISHR/YR2000 loan depreciation and 0542-Applications-Operations a OF interest ,370 1,314, ,958, IT OPERATIONS CB 2 Responsible for support of centralized 0541-Infocenter - Consulting a OF services for desktop-computing systems 6 to include hardware, software, network access, troubleshooting, moves, adds and changes. This section provides customers with strategy development services, customer troubleshooting and issues identification and resolution for applications.
8 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE ,943 3,000 11, , DATA RESOURCES CB 3 Responsible for enterprise wide graphic 0587-GIS Information OF and land information systems, informa- 5 tion systems programming and administration. Includes disign, development, installation, configuration testing and maintenance of databases and database software tools used throughout the Municipality ,891 5,300 21, , IT ADMINISTRATION CB 1 Provide policy guidance, direction 0555-Administration OF and assistance to the IT department , , , IT ADMIN SUPPORT CO 2 Prepare, modify and implement the IT 0555-Administration OF departmental budget. Perform department 3 billing to other agencies and modify rates as required to insure cost recovery. Supervise clerks and control vendor payables, vendor hardware and software maintenance contracts. Assist all departmental organizations with accounting, budget or administrative requirements , , ,052
9 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE IT ADMIN SUPPORT CO 3 Provide administrative support to the 0555-Administration OF IT Department; including purchase 3 requisitions through the purchase order cycle to the final vendor bill payment authorization. Also provide payroll distribution and department key security control. Control of interdepartmental IT department requests , , IT OPERATIONS CB 4 Responsible for approval and endorsement 0525-Computer Processing - Onl OF of computer purchases, maintenance and 6 updating of the computer standards policy, as well as assisting agencies with procurement, receiving, invoice approval, and coordination of installation and initial configuration for computer related purchases , , IT OPERATIONS CB 5 Responsible for the development and 0525-Computer Processing - Onl OF coordination of computer based standards 6 and Service Level Agreements between IT and other agencies. Responsible for contract administration for IT based contracts , ,169
10 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE IT ADMINISTRATION CO 2 Provide secretarial support for 0555-Administration OF department manager. Provide backup 2 secretarial support for other managers on an as-needed basis. Provide other office associated with assistance as required. Interface with vendor and client representatives ,960 4, , RECORDS MANAGEMENT CB 1 Provide efficient and economical 0437-Records Management OF management of records to meet legal and 1 business requirements. Safeguard and archive written historic documentation of Anchorage's local government. PROGRAM REVENUES 20, ,699 7,301 14, , E-GOVERNMENT CB 2 Responsible for development and 0525-Computer Processing - Onl OF oversight of the Municipal web site. 3 Includes design and maintenance of the intranet and is part of the Web IT Committee providing services for the intranet web site , , , TELECOMMUNICATIONS CB 2 Fund recurring communications costs for 0539-Telecommunications OF networked data and voice systems. 2
11 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE , , IT OPERATIONS cb 3 Fund communications equipment/hardware 0541-Infocenter - Consulting a OF for maintenance of data network ,441 3,084, ,741, REPROGRAPHICS CB 2 Provide high speed/high volume 0436-Reprographics (excluding OF photocopying and offset printing service 4 in conducting Municipal business and TAX SUPPORT services to the public. Provide contracted printing and binding ,297 92, , , REPROGRAPHICS CO 3 Coordinate all service requests for 0436-Reprographics (excluding OF forms to be designed and printed 4 in-house. Perform vendor contracts and TAX SUPPORT contracting for printing. Additional services include re-order, coordination and distribution of all printed material and inventory and stock control of general use forms , ,716
12 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE REPROGRAPHICS CB 1 Provide mail distribution and collection 0435-Courier and Postal System OF services in an effective and efficient 4 manner to maintain communications TAX SUPPORT between the public and Municipal offices. Provide postage, metering and PROGRAM REVENUES 0 mail sorting for general government agencies ,249 1, , , COPY COORDINATION CB 1 Provide economic and efficient 0434-Copier Coordination OF rental of high volume photocopiers 1 for six general government agencies. Provide centralized copier supply purchasing, warehousing and department distribution , , DATA RESOURCES cb 4 Funds DEC system hardware and software 0524-Computer Processing - Bat OF services for Fleet Services and Library , , IT ADMIN SUPPORT CB 1 Contract management for all departmental 0555-Administration OF hardware and software maintenance. Man- 3 agement of department administrative functions for the Records Management, Reprographics and Mail/Courier Services divisions. Seek, review and negotiate IT lease/purchase rates for IT financed assets.
13 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE , , REPROGRAPHICS CO 4 Provide materials for design, layout, 0436-Reprographics (excluding OF typesetting, and photographic processing 4 of all materials produced at the TAX SUPPORT Municipality Print Shop , ,449 SUBTOTAL OF FUNDED SERVICE LEVELS, INFORMATION TECHNOLOGY ,157, ,819 3,648,577 4,399, ,370, DEPARTMENT OF INFORMATION TECHNOLOGY FUNDING LINE ,370, IT OPERATIONS 6 6 PCN $73,300 Unfunded Infocenter - Consulting a OF PCN $88,600 Unfunded This is 17% of Help Desk support of centralized services for desktop-computing systems to include hardware, software, network access, troubleshooting, moves, adds and changes. Part of the section that provides customers with strategy development services and resolution for applications , ,490
14 BPAB010R M U N I C I P A L I T Y O F A N C H O R A G E PAGE DATA RESOURCES 6 5 PCN $118,730 Unfunded GIS Information OF 1 of 3 Database administrators responsi- 5 ble for multi-platform database management systems, programming and administration. PCN $78,810 Unfunded % of GIS Technicians responsible for design, development, installation, configuration testing and maintenance of graphic and land information systems , , E-GOVERNMENT 3 3 PCN $90,180 Unfunded Computer Processing - Onl OF Responsible for development and oversigh 3 t of the Municipal website. Includes des ign and maintenance of the Intranet and is part of the Web IT Committee providin g services for the intranet website , ,180 TOTALS FOR DEPARTMENT OF INFORMATION TECHNOLOGY, FUNDED AND UNFUNDED ,597, ,819 3,648,577 4,399, ,811,250
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