Intelligent Debt Recovery by Solicitors

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1 Intelligent Debt Recovery by Solicitors All the services of a dedicated debt collection agency with the professional effectiveness, brand protection, and compliance of a leading law firm Flexibility + Transparency Free your time and resources while tracking progress in real time

2 Username Password Login Pre-Legal Collections The quickest and most cost effective form of debt recovery. The personal contact made with the debtor is critical to success. Dealing with a law firm has impact and accelerates the payment process. When speaking to debtors we explain the seriousness of the situation and the consequences if payment is not forthcoming. Skilled in both collections and legal recoveries, our team can judge quickly the most effective course of action and, if appropriate, follow through directly with legal demands. Legal Demand Letters This is a bespoke service that combines the weight of Moon Beever s legal branding without the need for the client to lose ownership of the debtor account. This approach has a proven track record in increasing collection rates and debt-account profitability once implemented. This seamless extension to a client s in-house credit function, administered by Moon Beever, means the client has the option to remain in direct customer contact.

3 Legal and Insolvency Recoveries When legal action is required, our team is there to assist and advise. We present the best commercially viable solutions and will only advise litigation when a successful outcome is likely in our professional view, or when there is a broader benefit - and in light of experience and detailed knowledge of the case. As Solicitors we are effective and efficient debt collectors. We offer a seamless pre-legal and legal service. We tailor our approach to your requirements, and to the nature and type of your business. If desired our letters can include links to tailored visual explanations of proceedings, encouraging contact and payment and early settling of any disputes. We provide an experienced and professional perspective on what will be successful. By employing a range of techniques that are proven to deliver timely results, we also help safeguard your reputation with customers, suppliers and the markets in which you operate. We have a designated office and team of solicitors and paralegals who deal purely with debt matters. Experience in ENFORCEMENT methods and what works best is key and not always routine. We also have specialist insolvency lawyers who can manage dividend collections and suggest ways of increasing your post insolvency return. While others struggle to collect, we are committed to delivering what is owed to our clients.

4 Trace and Investigations A fully serviced in-house team deals with all missing debtors and with pre-action reporting. In addition, we can provide field agency investigations in the form of site or home visits when required. Credit Management Moon Beever has the capacity to provide a complete credit management service, with options for full or partial outsourcing. A review of your current credit policy and credit control functionality can be undertaken. We manage ledger portfolios from a wide range of business sectors, handling relationships and customer retention sensitively and effectively while expediting late payers. When required, we can also manage your bad debts. Debt Purchase When you no longer wish to pursue a customer or business in relation to outstanding monies, an increasingly popular option with businesses is to sell the debt to a third party. Moon Beever may be able to help you manage your bad debts through our panel of debt purchasers. Clients who opt for this solution can rest easy in the knowledge the debt will be recovered and handled ethically - our panel is carefully selected to ensure this. Compliance As solicitors regulated by the Solicitor s Regulation Authority and FCA we will ensure no risk to you in your collection activity.

5 Case Management: at your fingertips Whether you have one debtor or a hundred, you know how we re doing in recovering what is owed to you. The backbone of our operations - and the key to our success - is our continued investment in a client-centred debt recovery case management system. It can be configured to any client s specified workflows. Reporting is totally flexible, allowing reports and MI to be run 24/7. All clients are automatically given secure access to our MBOnline - not only allowing for total transparency, but providing a useful electronic archive of client debt collections. Simple to use with unlimited free online access, you can nevertheless call on our in-house IT support team if required at any time. Compliance & Reputation Moon Beever works with clients to ensure compliance with OFT/FCA Guidelines and any sector specific statutory obligations the client may have. Operating a TCF (Treating Customers Fairly) policy and being subject to Solicitors Code of Conduct rules ensures minimum, if any, complaints. We are SRA & FCA Regulated and understand the importance of compliance. Expertise in the area of compliance is essential in the current reccovery climate. Any action agreed is subject to free written compliance advice, if required. The need to protect our clients reputations and manage their risk is often as important as collection.

6 Moon Beever is an award winning modern law firm with extensive experience in corporate and commercial as well as consumer debt recovery. An established firm, it was founded by Willie Moon, a businessman as well as solicitor who first began practising law in Lincoln s Inn Fields in His successors have practised in WC1 ever since. His son - also Willie Moon - was not only a mainstay of the firm but found time to keep goal and captain the England football team! We now also have new offices in North Essex near to Stansted. While proud of the fact that our firm has provided legal services for more than 160 years, we are above all a modern practice. We are committed to offering clients a professional service using the latest technology and innovative best practice. Our investment in IT systems streamlines our services and makes us cost effective as well as accountable to clients at every step of each debt collection case. For a commercial, convenient and professional service, choose Moon Beever Debt Recovery. Bedford House, 21a John Street, London WC1N 2BF Tel: +44 (0) Avenue West, Skyline 120, Great Notley, Essex CM77 7AA Contact: info@moonbeever.com +44 (0) For debt collection please ask for Frances Coulson or Graham McPhie or complete the form on our website: OFT license No and FCA interim license No CCI-IP