A STUDY ON EDUCATIONAL LOAN PROVIDED BY COMMERCIAL BANKS IN KERALA. Interview schedule for Bank Managers

Transcription

1 A STUDY ON EDUCATIONAL LOAN PROVIDED BY COMMERCIAL BANKS IN KERALA Interview schedule for Bank Managers Mark your option as 1, 2, 3 in the column provided E.g Identification No: 2. District : (1) Trivandrum (2) Ernakulum (3) Kozhikode 3. Category of financing bank : (1) Public, (2) Private, (3) New generation 4. Location of the bank branch : (1) Urban, (2) Semi-urban, (3) Rural 5. What is the time taken for sanctioning the loans? (1) Within 10 days (2) days (3) days (4) More than 30 days 6. What is the time lag between sanction and disbursement? (1) 1 day (2) 2-3days (3) 4-5 days (4) 6-7 days (5) More than 7 days 7. When did majority of the students approach the bank for educational loan? (1) Before joining the programme (2) At the time of joining the programme (3) After education related dues incurred 8. With whom you discuss about the terms and conditions of educational loan (1) Directly to the parent/student (2) Directly to educational institution (3) Both with student and institution 9. What percentage of loan sanctioned was disbursed as first installment (1) Less than 25 (2) (3) (4) Most of the loans availed from your branch are for: (1) Medical (2) Engineering (3) Management (4) Other professional courses in India (5) Foreign courses (6) others (pl. specify) xi

2 11. How did you fix the maximum amount of loan to be sanctioned under Educational loan? (1) As per the norms fixed by the IBA. (2) As per the norms fixed by the RBI. (3) Interacting with students /parents. (4) Interacting with the educational Institutions (5) On the basis of cost of education (6) Others, pl. specify. 12. Please state the nature of security demanded for educational loan: (1) No security (2) Third party guarantee (3) Deposit of title deed (4) Others, pl. specify 13. Please rank your course preference in financing under EL Sl. No: Courses Rank 1 Medical course 2 Engineering course 3 Management course 4 Other professional courses 5 Arts and Science courses 6 Foreign programmes 7 Others, pl. specify. 14. What are the major factors considered by you while sanctioning educational loans (please rank in the order of priority). Sl. No: Factors Rank 1 Academic excellence of the student 2 Household assets & other family background 3 Household income 4 Repayment ability/ capacity 5 Image of the edu. institution /infrastructure facilities 6 Image of the selected course 7 Cost of education 8 Placement opportunity 9 Support /interest of parents, others relative co- borrower 10 Guidelines of Government 11 Guidelines of RBI,IBA and SLBC xii

3 15. How did you charge interest on educational loan? (1) Both fixed and floating rates (2) Only fixed rates (3) Only floating rates Please state your Satisfaction level with regard to the following: Mark your option as (1) Highly satisfied, (2) Satisfied, (3) Neutral, (4) Dissatisfied, (5) Highly Dissatisfied Qn. No: satisfaction 16 Attitude of parents 17 Attitude of students 18 Attitude of Educational Institute 19 Documents submitted 20 Security provided 21 Margin money 22 Education ability of students assisted 23 Repayment of loans 24 Objectives of the scheme 25 Government attitude 26 RBI attitude 27 IBA attitude 28 Bank employees attitude 29. If you make any follow up inspection, in how many cases (%) the inspection has been completed. (1) No such steps (2) Less than 25% (3) 25 to 50% (4) 50 to 75% (5) 75to 100% xiii

4 Please state the percentage of financing to the following: Mark your option as (1) >25% (2) 25%-50% (3) 50%-75% (4) 75%-<100% (5)100% (6) NIL Qn. No: Expenses Percentage of financing 30 Pre admission expenses 31 Post admission expenses 32 Private cost of student 33. Pl. state the nature of Loan disbursement: (1) One time settlement (2) Installments 34. How did they disburse the loan? (1) Directly to the student/parent (2) To the educational institution (3) Partly to student & partly to the educational institution 35. When did you disburse the loan amount? (1) Well in advance (2) Just before starting the course (3) After starting the course (4) Semester wise (5) Others, pl. specify. 36. How do you propose a repayment schedule for beginners? (1) As directed by Government (2) As per IBA norms (3) Based on the job prospects of the student xiv

5 State your level of Agreement/Dis with regard to the following: Mark your option as (5) strongly agree, (4) agree, (3) neither agree nor disagree, (2) disagree, (1) strongly disagree Qn. No 37. Our branch organizes Education Loan campaigns 38. Our branch ensures that the Educational loan is utilized for the purpose for which it is sanctioned 39. Our branch has mechanism to recover the NPA in EL 40. The scheme of educational loan in its current form Creates a heavy burden to banks. 41. The repayment performance of EL is not satisfactory 42. The large number of defaulting students in the past had made education loan relatively risky business for the bank State your level of Agreement/Dis with regard to the following: Mark your option as (5) strongly agree, (4) agree, (3) neither agree nor disagree, (2) disagree, (1) strongly disagree Economic empowerment Qn. No: 43 EL enables student to increase their access to higher education 44. EL enables student/parent for Greater access to finance 45. El increases job/self employment prospects of student 46. EL enables the student/parent to realize the importance of financial institution 47. EL reduces dependence of parent on local money lenders Personal Empowerment Qn. No: 48. EL enables the student for better education 49. EL increases Decision making power of student 50. EL enhances interpersonal skill of student 51. EL increases self confidence of student 52. EL enables skill up gradation of student xv

6 Problems Qn. No; 53. Political interference is there in sanctioning EL 54. Student was forced to make repeated visit to the banks 55. Procedural delays and complicated formalities still exists in EL 56. Busy schedule of bank staff restricts their interaction with student 57. Delay in arranging guarantor/ proving collateral security 58. High transaction cost of borrowing in EL 59. Unfavorable attitude of educational institutions 60. State the major problems in Educational loan (Rank in the order of priority) Sl. No: Problems Rank 1 Lack of sufficient funds 2 Not so remunerative (affects the profitability of banks) 3 Increase in workload 4 Lengthy sanctioning norms 5 Willful default 6 Affects other production oriented lending 7 High overdue 8 Delay in repayment 9 Lack of cooperation of government departments 10 Others ( Pl. specify) 61. Please offer your suggestions to make Educational loans more effective (pl.rank in the order of priority) Si no Problems Rank 1 Linking repayment with Job/unemployment insurance 2 More interest subsidy 3 Refinancing facility to commercial banks 4 Placement service by banks 5 Stringent action against willful defaulters/ mis-utilisers 6 Enhanced financing including the private cost of students 7 Specialized branches as in the case of SME braches 8 Close linkage with educational Institutions 9 Tie-up with proposed employer 10 Others, pl. specify 62. What is your suggestion to reduce overdue? (1) Stringent action against willful defaulters/mis-utilisers (2) Linking repayment with job/unemployment insurance (3) Appointment of more staff (4) Interest rebate for prompt repayment (5) Performance linked finance xvi