OVERVIEW of DEFENSE CIVILIAN PAYROLL SYSTEM (DCPS)
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1 OVERVIEW of DEFENSE CIVILIAN PAYROLL SYSTEM (DCPS) Defense Finance and Accounting Service INDIANAPOLIS PAYROLL OFFICE Integrity - Service - Innovation Integrity - Service - Innovation
2 Defense Finance and Accounting Service
3 Access to DCPS DD2875 SYSTEM AUTHORIZATION ACCESS REQUEST (SAAR) DD2929 DEFENSE CIVILIAN PAY SYSTEM (DCPS) NON-PAYROLL OFFICE ACCESS FORM DCPS Security Awareness Course Completed forms are submitted on a Security Establishment ticket. SASO for DCPS access issues: CIVPAYSYSTEMSSECURITY@DFAS.MIL 4/13/2015 Integrity - Service - Innovation 3
4 MIAP DCPS is accessed through the MIAP website MIAP is not part of DCPS; it is portal to get to DCPS securely 4/13/2015 Integrity - Service - Innovation 4
5 DCPS database selection 4/13/2015 Integrity - Service - Innovation 5
6 USERID AND PASSWORD 4/13/2015 Integrity - Service - Innovation 6
7 DCPS CONSENT BANNER 4/13/2015 Integrity - Service - Innovation 7
8 BROADCAST MESSAGE 4/13/2015 Integrity - Service - Innovation 8
9 SECURITY SIGN ON 4/13/2015 Integrity - Service - Innovation 9
10 DCPS CSR MAIN MENU 4/13/2015 Integrity - Service - Innovation 10
11 OPTION 1 MAIN MENU: EMPLOYEE DATA MENU 4/13/2015 Integrity - Service - Innovation 11
12 OPTION 2 MAIN MENU: LEAVE MENU 4/13/2015 Integrity - Service - Innovation 12
13 OPTION 3 MAIN MENU: ON-LINE INQUIRIES MENU 4/13/2015 Integrity - Service - Innovation 13
14 OPTION 2 : MASTER HISTORY SCREEN 4/13/2015 Integrity - Service - Innovation 14
15 OPTION 3: PAY DETAIL 4/13/2015 Integrity - Service - Innovation 15
16 OPTION 4: MASTER EMPLOYEE INQUIRY 4/13/2015 Integrity - Service - Innovation 16
17 OPTION 5: LEAVE ADJUSTMENT 4/13/2015 Integrity - Service - Innovation 17
18 OPTION 6: PAYROLL OFFICE TABLES MENU (VIEW ONLY) 4/13/2015 Integrity - Service - Innovation 18
19 OPTION 7: LEAVE BANK 4/13/2015 Integrity - Service - Innovation 19
20 OPTION 8: CENTRAL TABLE MENU (VIEW ONLY) 4/13/2015 Integrity - Service - Innovation 20
21 OPTION 9: OVERSEAS ALLOWANCES-ADVANCES/PAYMENT/ADJUSTMENT 4/13/2015 Integrity - Service - Innovation 21
22 OPTION 10: ACCOUNTING DATA 4/13/2015 Integrity - Service - Innovation 22
23 OPTION 4 MAIN MENU: TABLES MAINTENANCE MENU 4/13/2015 Integrity - Service - Innovation 23
24 OPTION 6 MAIN MENU: CSR REPORTS MENU 4/13/2015 Integrity - Service - Innovation 24
25 OPTION 7 MAIN MENU: TIME AND ATTENDANCE MENU 4/13/2015 Integrity - Service - Innovation 25
26 OPTION 8 MAIN MENU: IN LIEU OF LEAVE AND EARNINGS STATEMENT 4/13/2015 Integrity - Service - Innovation 26
27 OPTION 9 MAIN MENU: DEBT COLLECTION MENU 4/13/2015 Integrity - Service - Innovation 27
28 Remedy Overview Defense Finance and Accounting Service Integrity - Service - Innovation Integrity - Service - Innovation
29 Remedy Remedy system allows for communication between the Payroll office, CSR, and HR offices Tickets can be entered requesting assistance in processing or payroll inquiries Documents can be attached to tickets for validation Remedy titles have Customer Expectation timelines Expectations vary for each title and are noted in the following slides Imaging - Electronic Document Management system Remedy is the preferred method for submitting requests supporting documentation may be faxed to Imaging Fax number for Imaging: Integrity - Service - Innovation
30 Access to REMEDY DD System Authorization Access Request (SAAR) & Remedy Security Rules of Behavior Please submit completed form via CSR 2875 ticket. Please submit Remedy Client Update ticket to update your information (phone number, address, etc) or if you wish to group Remedy users together. 4/13/2015 Integrity - Service - Innovation 30
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34 Remedy Ticket Titles and Timelines 3 Day Special Pay Hot/Non-Pay Security Violations Deductions/1Sub Titles Field Service Receipt Workarounds-HQE 5-Day HR Request for Debt Offset Deceased Military Deposit/Hot Item **PRO ONLY** Workarounds Remedy Client Update 4/13/2015 Integrity - Service - Innovation 34
35 Remedy Ticket Titles and Customer Expectations 5-Day (cont.) Security-DCPS Termination Timekeeper Inquiries TSP-FERCCA **PRO ONLY** Arbitration-History request 10-Day ADS Payment Request **PRO ONLY** 401K Loans Aggregate Limit Allotment Inquiry Arbitration/Decision (DODEA) Butterbaugh Claim 4/13/2015 Integrity - Service - Innovation 35
36 Remedy Ticket Titles and Customer Expectations 10-Day Check/EFT Not Received Debt Hearing Debt Refund Deductions (18 sub-titles) DeFacto Donated Leave FEGLI FEHB-Other Foreign Allowances LQA Inquiries; SF1190 Advance Payments: Other Allowances 4/13/2015 Integrity - Service - Innovation 36
37 Remedy Ticket Titles and Customer Expectations 10-Day (cont.) Garnishment Leave and Home Leave NAF/401K Non-Standard DCPS Report Request OPM Inquiries (comes from OPM) Physicians Comparability Allowance Report Print Problems Reservist Differential 4/13/2015 Integrity - Service - Innovation 37
38 Remedy Ticket Titles and Customer Expectations 10-Day (cont.) Retirement Security Establishment Severance SF1150 Input SF1150 Request SF-50 Student Loan Tables-2 Sub Titles Tax Inquiry Terminal Leave TSP USERRA - Letters 4/13/2015 Integrity - Service - Innovation 38
39 Remedy Ticket Titles and Customer Expectations 10-Day (cont.) Voluntary Repayment Agreement VSIP/VERA Installments W-2 W-2 Reissues Military Deposit Paid in Full 15-Day Arbitration Interest Calculation (DODEA) Debt Inquiry Workers Comp Leave Buy Back - Payment Offline History Print Request Preconversion Issues Retirement Settlement **PRO ONLY** Settlement Inquiry TSP Settlement 4/13/2015 Integrity - Service - Innovation 39
40 Remedy Ticket Titles and Customer Expectations 30-Day Accounting Vouchers Arbitration (DODEA) Audits Copy of Check Request TSP History Request Debt Waiver LQA Project Debt Waiver Debt Waiver Law/Contingency Leave 2 Sub-titles Military Deposit Application Military Deposit Payment TSP-Debt USERRA-Request Workers Comp Leave Buy Back - Submission NAREA 4/13/2015 Integrity - Service - Innovation 40
41 Remedy Ticket Titles and Customer Expectations 60-Day Debt Audit Leave Audits 2 Sub-titles Pay Audits 5 Sub-titles Sunday Premium for Part-Time Employees TSP Audit 90-Day Retirement Code Changes 150-Day FERCCA 4/13/2015 Integrity - Service - Innovation 41
42 ESSENTIAL INFORMATION Ensure remedy titles are used appropriately Incorrect titles will be corrected by the PRO and may result in longer work times HOT-NON PAY title is restricted to HRO only Allotment inquiry, MSD hot item, and Misc pay titles restricted to PRO only CSR 2875 restricted to CSR only 4/13/2015 Integrity - Service - Innovation 42
43 Questions Integrity - Service - Innovation
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