Ask us today! Call $1,250. home loan cash back!

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1 SGE News October 2012 $1,250 home loan cash back! In this issue New BSB Number update! SGE has a home loan solution so family members can help each other out! Your direct charge free ATM network is changing Ask us today! Call

2 Struggling to save the deposit for your first home? SGE has a home loan solution so family members can help each other out! Get Ahead Start home loan: The Get Ahead Start home loan option allows parents to use some of the equity in their own home to guarantee part of a home loan taken out by their children. This gives the children the ability to borrow more, or borrow up to 100 per cent of the value of the property plus stamp duty and other upfront costs. It can also help avoid the cost of mortgage insurance that applies to high LVR loans. Get Ahead Start home loan features: Competitive variable interest rate. Borrow up to 100% of the purchase price plus additional funds to cover the costs associated with buying, such as legal costs and stamp duty. Loan terms up to 25 years. Payment flexibility; weekly, fortnightly or monthly repayments. Redraw facility available so you can access extra funds in your loan account when you need them (minimum redraw $100). Benefits for the guarantor: Allows guarantor to nominate a specific amount the guarantee is limited to. Once the loan is reduced or the property increases in value the guarantee can be released. Helping your adult children purchase a home without having to provide cash for the deposit! Benefits for the borrower: Allows you to maximise the amount you can borrow up to 100% of the purchase price, plus associated costs. Avoid paying thousands in mortgage insurance (normally payable on loans that exceed 80% of the value of the property). Gets you into your home faster, with help from your family! APPLY TODAY! Call us on and speak to our Lending Specialists or visit your local Service Centre today! Eligibility criteria for loans, terms & conditions and fees & charges apply.

3 New BSB number Have you updated your BSB? In July 2012, we changed our BSB number to To allow time for our members to update their details, we have continued to operate with both the old and new BSB. However, as of 31 December 2012 only the new BSB will work when you re sending funds from or receiving funds to your SGE Credit Union account/s. We encourage you to advise your direct credit and direct debit suppliers of the new BSB as soon as possible. It may take time for some organisations to update details with our new BSB Please let us know if you encounter any difficulties and we will endeavour to contact these organisations. We have provided direct credit and direct debit advice letter templates to help you complete this process. They are simple, downloadable forms on our website These can be completed online and printed at your convenience. You can then provide the completed and signed forms to your direct credit and debit suppliers to authorise them to update our new BSB number. Your direct charge free ATM network is changing. From early October 2012, all existing Visa Debit and Access cardholders will receive a new card. Members will then be able to use the new card for direct charge free access to SGE s new ATM network. SGE s extensive, nationwide ATM network is changing and now includes SGE Credit Union Westpac St.George BankSA and Bank of Melbourne machines. That s more than 2,900 in total, and they re all free of the ATM direct charge fee! This change means that rediatm and NAB ATMs will no longer be free for SGE members and transactions will incur a foreign bank ATM fee, commonly known as a direct charge fee. After you key in your PIN, a message will appear on the ATM screen and you will be shown how much the ATM owner will charge you to use the ATM, commonly $2.00. You will be asked whether you want to continue with your transaction or whether you want to cancel. The good news is that with the extensive SGE and Westpac Group ATM network you ll never be far from a fee free ATM! To locate your nearest ATM in the new SGE ATM network visit Key Dates sge looks after me! 1 October You now have access to the new extensive SGE ATM network: SGE, Westpac, St.George, BankSA and Bank of Melbourne machines will all be direct charge free!

4 We have an award winning Personal Loan to suit any purpose! Studying WINNER of the Unsecured Personal Loan category at the Financial Review Smart Investor Blue Ribbon Awards 2012 Buying a car Renovations Family holiday The Financial Review Smart Investor Blue Ribbon Awards are widely acclaimed within the finance industry as the most comprehensive and independent evaluation of banking, insurance and investment products. Award winning Competitive variable interest rates No ongoing fees Quick turnaround preapproved within 24 hours No penalties for early repayment Eligibility criteria for loans, terms & conditions and fees & charges apply. APPLY TODAY! Get $1,250 Cash Back! When you bring your home loan to SGE Credit Union Do you have a home loan with another lender? Then it could be time to refinance with SGE! For a limited time, you ll get $1,250 credited to your nominated SGE transaction account when you bring your existing home loan (over $150k) to SGE. DON T MISS OUT! Apply today Eligibility criteria for loans, terms & conditions and fees & charges apply. To be eligible for the $1,250 Cash Back offer, you must have been approved for a new SGE home loan over $150,000 between 20/09/2012 and 31/12/2012 and settled by 31/03/2013. Not available on refinance of or an increase to the limit of existing SGE facilities. One Cash Back offer per eligible loan. Joint home loans and split loans (e.g. part variable, part fixed) will be considered as one loan and only one Cash Back offer will apply. The $1,250 Cash will be credited to your nominated SGE transaction account on the day of loan settlement. Available on any SGE home loan product. No other discounts or offers apply. Beginning October Your new Visa Debit card is being posted to you. Your PIN will remain the same Use your new card asap as this will cancel your old card Please update your Visa Debit card details for any associated direct debits Beginning November Your new Access card (previously known as redicard) is being posted to you. Your PIN will remain the same

5 SGE Credit Union Limited Notice of Annual General Meeting Information Notice is hereby given that the 53rd Annual General Meeting of SGE Credit Union Limited will be held on Tuesday, 13 November 2012 at the Grace Hotel, located at 77 York Street, Sydney, commencing at 5.45pm. Agenda General Business 1. Apologies 2. To receive and consider the Credit Union s Financial Report, Directors Report and Auditor s Report for the financial year ended 30 June To declare the results of the 2012 Election of Directors Explanatory Notes 1. In circumstances where the number of nominated and eligible Director candidates exceeds the number of Director vacancies that are to be filled, SGE Credit Union s Constitution requires that the election of Directors must be determined by separate ballot held during the Credit Union s Annual General Meeting. The ballot will be held at the commencement of the Annual General Meeting with the results to be declared under Agenda Item 3. In accordance with SGE Credit Union Limited s Constitution (Section A4-1 Appendix 4 Election of Directors), the Credit Union s Governance, Nominations and Remuneration Committee has determined that the following nominated candidates are eligible to stand for election, each having demonstrated that they have the requisite fitness and propriety to be a Director of the Credit Union in accordance with Clause A4-2 (4) of the Constitution: Alan Green Bernard O Connor Phil Elliott 2. You can appoint a proxy to attend and vote at the Annual General Meeting on your behalf. The proxy does not have to be a member of the Credit Union. An Appointment of Proxy form may be obtained from the Credit Union s website at or by calling (02) To be valid, your Appointment of Proxy form must reach the Credit Union no later than 48-hours before the start of the Annual General Meeting. 3. For members attending the meeting in person it will be necessary to register your name for voting purposes prior to the commencement of the Meeting. Registration will commence at 5.00pm. By Order of the Board Ms Rosanna Argall Company Secretary 11 October 2012 SGE can help you access the NEW Home Buyer Grants Now is a great time to purchase a new home, with the government offering two new incentives for New Home Buyers: The First Home Owner Grant (New Homes) Scheme offers $15,000 to assist First Home Buyers with the purchase of an unestablished home or to build a home. This offer commenced 1 October 2012 and is currently available! The NSW New Home Grant Scheme offers $5,000 to assist with purchases of new homes, homes off the plan and vacant land. This will assist purchasers other than first-timers (including investors) in the purchase of homes up to $650,000 and vacant land purchases up to $450,000. This offer commenced 1 July 2012 and is currently available! To see if you are eligible or to obtain more information about the FHOG visit the Australian Government s First Home Owners Scheme website As SGE Credit Union is a registered agent for the FHOG, you can apply for your grant when you apply for a loan to buy or build your first home. With these incentives in mind, take a look around for your next big step! 26 November Your old redicard will no longer work 31 December The old BSB will no longer exist in the Australian payments system. Any payments presented with the old BSB will be rejected 31 December Your old Visa Debit card will no longer work 31 December The rediatm network is no longer direct charge free

6 Use your Visa Debit card at Woolworths SGE Credit Union Visa Debit cardholders are now able to choose the CR (credit) option at the register when shopping at stores within the Woolworths group. Members can now press credit in the following Woolworths group stores: Woolworths supermarkets Big W Safeway Woolworths Liquor BWS Dan Murphy s Dick Smith Thomas Dux Caltex Woolworths petrol outlets If you have any questions please contact SGE Direct on Bills are fun with BPAY bingo Paying bills with BPAY is really easy and it ll fit right into your daily routine. No more lining up in your lunch hour to pay your bills! BPAY covers everything from household bills and flights online, to school fees and pet care products. And now bills are fun with BPAY. Every time you pay online, over the phone or on your mobile you can play BPAY Bingo. There s heaps of prizes up for grabs. Go to bpay.com.au/bingo to get started. Terms and conditions at bpay.com.au/bingo. Competition closes 16/12/2012. BPAY is a trademark of BPAY Pty Ltd ABN Are your contact details correct? It is important we have your correct contact details to ensure we can communicate with you in a timely manner about product and service updates. Everyone s details change from time to time so it s worth making sure we are able to contact you when necessary. A good place to start is to verify the address details on your statement and for a more complete check, you can sign in to Online Banking or simply give us a call. To check and update your details in Online Banking: Visit SGE s website and select the Online Banking > Sign in tab Sign in to Online Banking Select the Other tab from the top navigation bar Select the Address Details button Update your details and click the Update button Then, select the Contact Details button Update your details and click the Update button If you re not registered for Online Banking, phone SGE Direct today on We care about what you think It is most important that members have the opportunity to let us know what they think about our products and services. Your phone calls and comments are always welcome. Member opinions, both negative and positive, are encouraged by us because they help us to constantly review, assess and improve our service. Phone , sge@sgecu.com.au or write to us at Feedback PO Box A253 Sydney South NSW SGE Credit Union Limited ABN AFSL/Australian credit licence BSB Phone Fax Mail PO Box A253 Sydney South NSW sge@sgecu.com.au Web Where are we? Sydney 230 Clarence Street Bathurst Shop 4/201 Howick Street Lismore 28 Conway Street Liverpool Hospital Under renovations Malabar Detention Centre, Anzac Parade Newcastle 328 King Street Parramatta Wentworth Street Wagga Wagga 125 Baylis Street Melbourne Level 1, 128 Exhibition Street