Appraisal Ordering Job Aid
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1 1 Creating Appraisal Order in Broker Portal Choose Provider and Product from the dropdowns and add any applicable comments Order the appropriate appraisal product based on Property Type 1004: Single Family URAR (Conventional or FHA) 1004C: Manufactured Home 1004D: Appraisal Update and/or Final Inspection Report 1025: Multifamily/2 4 Unit Properties 1073: Condominium 1007: SFR Rent Schedule and Form 216 Operating Income Statement 2055: Exterior Only 2090: Co op Interest Appraisal 2000: Field Review (Standard or Enhanced) 2000A: Multifamily Field Review (Standard or Enhanced) Desk Review (Standard or Enhanced) Disaster Area Inspection Draw Inspection NOTE: Each order will display the AMC used for reference; as all subsequent appraisal products/requests should go back to the original AMC
2 2 Pre Submission Appraisal Ordering Appraisals can be ordered via the Broker Portal at the Borrower s expense, prior to Application Accepted, given the following requirements are met: Broker to issue Loan Estimate (LE), Service Provider List (SPL), and Intent to Proceed (ITP) to the Borrower within 3 business days * of the application date confirm/input dates Broker to issue State specific Advance Fee disclosures as required by State law Borrower to sign ITP that contains acknowledgement of receipt of the LE prior to ordering the appraisal Borrower to sign any State disclosure(s) that are required to be completed and signed by the borrower(s) prior to collecting an appraisal fee from the borrower(s) refer to Matrix Broker to complete the following Fee Attestations in the Broker Portal, as applicable: Document dates, loan fee disclosure and accuracy of Federal and State disclosures will be audited in Loan Setup, at time of full submission. Business Days include Saturdays and exclude Sundays and holidays NOTE: If not ordered at the Borrower s expense prior to submission, the Broker s expense will be the only available option until the application is accepted (App Accepted) by Loan Set up 3 Property and Loan Information Confirm accuracy of pre populated information Input requested inspection date and FHA Case # if applicable
3 4 Loan and Property Contact Confirm accuracy of pre populated information Input missing information as applicable 5 Add Documents Upload any applicable documents (Purchases require a fully executed purchase contract) Choose Document Type from dropdown 8MB File Size Max Add Document Description as applicable PDF only Choose file from computer and click on Upload 6 Credit Card and Billing Information Complete credit card and billing information Refer to for use of Borrower credit card compliance requirements
4 7 Submit Order Click Submit Order button The below pop up will appear upon successful submission of order 8 Ordering Additional Appraisal Products Choose Begin New Order from the Order dropdown Choose Provider (original AMC) and Product from the product dropdowns and add any applicable comments Complete remainder of screen as outlined above and click Submit Order button NOTE: Make sure to choose the same AMC that completed the original appraisal for any subsequent appraisal products/requests.
5 8 Ordering Appraisal Corrections Choose the appropriate appraisal order from the Order dropdown Choose 222 Comment Requiring Action from the event dropdown Add requested corrections/changes in comments box Click Submit Order button 9 RealEC Automated Notifications Automated notifications are sent out by RealEC for all of the events listed to the right NOTE: Event 270 Service Completed indicates the appraisal has been completed and delivered to loandepot Wholesale Questions? Call your Account Executive
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