TABLE OF CONTENTS Section No. Subject Sheet No. TITLE PAGE I. TABLE OF CONTENTS 1.00 II. LIST OF COMMUNITIES SERVED 2.00 III. CONTACT LIST 3.

Transcription

1 3rd Revised Sheet No TABLE OF CONTENTS TITLE PAGE I. TABLE OF CONTENTS 1.00 II. LIST OF COMMUNITIES SERVED 2.00 III. CONTACT LIST 3.00 IV. TECHNICAL TERMS AND ABBREVIATIONS 4.00 V. RATE SCHEDULES General Service - Firm GS - NNG 5.00 GS - Consolidated 5.02 GS - MERC Albert Lea 5.04 Small Volume Interruptible Service SVI - NNG 5.10 SVI - Consolidated 5.14 SVI MERC Albert Lea 5.18 Large Volume Interruptible Service LVI - NNG 5.20 LVI - Consolidated 5.24 LVI MERC Albert Lea 5.31

2 3rd Revised Sheet No V. RATE SCHEDULES (Continued) Super Large Volume Service S-LV 5.50 VI. Transportation Schedule Firm/Interruptible Transportation (including MERC-Albert Lea) 6.00 SLVI NNG 6.20 SLVI Consolidated 6.25 Flexible Rate Gas Service 6.30 Transportation for Resale 6.40 Penalty for Unauthorized Takes 6.50 VII. Purchased Gas Adjustment - Uniform Clause 7.00 Conservation Cost Recovery Charge and Adjustment 7.02 Retail Gas Cost Adjustment Tariff - NNG 7.03 Retail Gas Cost Adjustment Tariff - Consolidated 7.04 Retail Gas Cost Adjustment Tariff MERC Albert Lea 7.05 Tariff Sales Rates 7.07 Firm Transportation Service - NNG 7.08 Gas Affordability Service Program 7.09 Revenue Decoupling Mechanism 7.17

3 3rd Revised Sheet No VIII. GENERAL RULES, REGULATIONS, TERMS AND CONDITIONS 1. DEFINITIONS A. Company B. Commission C. Customer D. Town Plant E. Town Border Station F. Types of Customers Residential Commercial Industrial Joint Rate Service Interruptible Service Small Volume Large Volume General Service Transportation Service Human Needs Customer Marketer Firm Service G. Distribution Mains H. Service Line I. Point of Delivery J. Fuel Line K. Abbreviations L. Disconnection of Service M. Temporary Disconnection N. Maximum Daily Quantity (MDQ) O. Daily Firm Capacity (DFC) P. Critical Day Q. Operational Flow Order MEASUREMENT AND QUALITY A. Quality B. Unit of Measurement C. Delivery Pressure D. Computation of Volumes of Gas Sold General Service and Small Volume Interruptible Customers Contractual Customers Submittal Date: November 30, 2016

4 3rd Revised Sheet No MEASUREMENT AND QUALITY (Continued) E. Meter Standards Meter Location Access Testing Customer Requested Meter Test Adjustment of Measurement Errors F. Meter Reading COMPANY OWNED ITEMS STANDARDS FOR CUSTOMER-OWNED FUEL LINES WASTAGE OF GAS TEMPORARY SERVICE GUARANTEE DEPOSIT A. Assurance of Payment B. Guarantees in Lieu of Deposits C. Amount of Deposits to be Required and Interest Paid D. Deposit Records and Receipts E. Deposit Transfers F. Refund of Deposit G. Credit Reports BILLING AND PAYMENT A. Information on Billing Statements B. Billing Periods C. Billing Errors D. Even Payment Plan E. Late Payment Charge F. Excise Taxes G. Returned Check Fee d H. Payment Agreement..8.21d

5 2nd Revised Sheet No DISCONNECTION OR SUSPENSION OF SERVICE A. Disconnection of Service - Permissible Reasons Nonpayment of Bill Failure to Meet Deposit and Credit Requirements Non-compliance With Rules and Regulations Breach of the Contract Tampering With and Care of Company s Property Dangerous Conditions Found on Customer s Premises Failure to Provide Access Failure to Furnish Service, Equipment and/or Right-of-Way Customer Request for Discontinuance of Service Disconnection Without Notice Reselling or Redistribution of Service Fraudulent Use of Service Disregard of Curtailment Orders Compliance with Request from Governmental Authorities B. Non-Permissible Reasons to Disconnect Service Delinquency by Previous Occupant Failure to Pay for Merchandise, etc Failure to Pay - Different Class of Service Failure to Pay - Another Meter Failure to Pay - Previous Underbilling Due to Inaccurate Meter or Billing Error C. Landlord - Tenant Rule D. Disconnection During Cold Weather Scope Definitions Company Obligations Before Cold Weather Period Notice Before Disconnection During Cold Weather Period Cold Weather Rule Verification of Income Prohibitions and Requirements Disputes; Customer Appeals Customers Above 50 Percent of State Median Income Reporting E. Notice to Cities of Utility Disconnection F. Medical Emergencies NOTICES: OTHER TIME REQUIREMENTS MANNER OF DISCONNECTION WHERE NOTICE IS REQUIRED

6 3rd Revised Sheet No RECONNECTION FEE DISPUTES INFORMATION AND ASSISTANCE AVAILABLE TO CUSTOMERS AND THE PUBLIC A. Customer Complaint Procedure B. Customer Information - Assistance of Company Agent C. Compliance with Rate Schedules D. Oral Agreements E. Customer Service Practice F. Account History Charge INFORMATION FROM CUSTOMERS A. Defective Equipment B. Gas Load Analysis Data CONTINUOUS SERVICE POLICY A. Priority of Service B. Curtailment of Service to Interruptible Customers Standard Order of Curtailment Partial Curtailment Unauthorized Overrun Deterrent and Liquidated Damages Charge C. Emergency Repairs

7 2nd Revised Sheet No TITLE LIABILITY OF PARTIES GOVERNMENTAL ACTION AND AUTHORITY A. Regulatory Action B. War and National Defense ALTERATIONS OF RULES AND REGULATIONS IX. EXTENSION OF NATURAL GAS SERVICE 1. CUSTOMER CONNECTION PROCEDURES AND GUIDELINES A. Applications and Permits B. Applications Which Will Be Considered for Attachment EXTENSION OF COMPANY MAINS AND SERVICES A. Residential Stand-Alone Services Extensions B. Service Extensions C. Feasibility of Mains and Services D. Winter Construction Charge E. Extension of Mains - Limitations F. Title to Facilities G. Exhibit for Main and Service Extension Feasibility Model NEW AREA SURCHARGE