TARIFF. Fees and Commissions Tariff of RBBG for Individual clients. In force as of

Transcription

1 TARIFF Fees and Commissions Tariff of RBBG for Individual clients In force as of

2 Table of contents: Chapter One: Services in local currency 1. Current Accounts, Term Deposits and Special Accounts 2. Cash Transactions 3. Payments 4. Direct Debit 5. Utility Payments 6. Loans Chapter Two: Services in Foreign Currency 1. Current Accounts, Term Deposits and Special Accounts 2. Cash Transactions 3. Payments 4. Cheques in Foreign Currency 5. Loans 6. Currency Exchange Chapter Three: Bank Cards Services 1. International debit cards Maestro/VISA Electron 2. International debit cards VISA Classic/MasterCard Standard 3. RaiCARD/RaiCARD + Dir.bg Credit Cards 4. International credit cards VISA Classic/Billa-Visa Classic/MasterCard Standard 5. International credit cards UNIQA MasterCard 6. International credit cards VISA Gold/MasterCard Gold 7. Terminal device services Chapter Four: Bundles of payment services 1. Current account with debit card Plus 2. Comfort bundle 3. Premium bundle 4. Student banking bundle 5. Current account / Current account + bundle 6. Raiffeisen Exclusive Silver / Raiffeisen Exclusive Silver + Bundle Chapter Five: Securities Transactions 1. Securities deals and Maintenance of securities subaccounts 2. Securities Investment Service Chapter Six: Miscellaneous Chapter Seven: General Provisions p. 2/20

3 Chapter One: Services in local currency 1. Current Accounts, Term Deposits and Special Accounts 1.1. Opening Current accounts BGN Current account with debit card BGN Term deposits Special accounts By arrangement Saving account No limits Deposit account on Saving program 1.2. Minimum Balance required Current accounts BGN Current accounts with debit card Maestro/Visa Electron None Current accounts with debit card Visa BGN 10 Classic/MasterCard Standard Term deposits As per the official interest rates bulletin of RBBG, currently in force Special accounts By arrangement Saving Account No limits As per the official interest rates bulletin of RBBG, currently in force Deposit account on Saving program BGN 5, not obligatory at the time of account opening 1.3. Maintenance of current accounts BGN 1.50 per month 1.4. Maintenance of current accounts with debit card BGN 1 per month 1.5. Maintenance of current accounts Premium Gold BGN 10 per month 1.6. Maintenance of Saving account No limits Authomatic transfers to Saving account No limits BGN 0.50 per month 1.7. Maintenance of Saving program (booked from the debit BGN 0.50 per month card account) 1.8. Interest rates Credit interest As per the official interest rates bulletin of RBBG, currently in force Debit interest By arrangement Overdraft is allowed only subject to prior arrangement with RBBG 1.9. Closure of current accounts BGN Current accounts opened up to 12 months before the BGN 10 account closure date Current accounts opened over 12 months before the account closure date The account manintanance fee is not applicable for the account closing month Closure of current accounts with debit card Closure of Saving account No limits Accounts opened up to 12 months before the account closure date BGN Accounts opened over 12 months before the account closure date The account manintanance fee is not applicable for the account closing month Closure of Saving program Accounts opened up to 12 months before the account closure date Accounts opened over 12 months before the account closure date BGN 2 The account manintanance fee is not applicable for the account closing month Information related with executed payment services Using Raiffeisen e-statements Paper statements, once per month Paper statements, printed more frequently than once per month BGN 1 2. Cash Transactions 2.1. Cash withdrawals of bank notes and coins p. 3/20

4 From Current or Special Accounts Up to BGN 2,000 incl. (daily limit) - BGN 1 per transaction Over BGN 2, % on the amount exceeding the daily limit, min. BGN 5, max BGN From Saving account No limits 0,4% on the total amount, min. BGN 1,max BGN From the deposit account on the Saving program Up to BGN 2,000 incl. (daily limit) - BGN 1 per transaction Over BGN 2, % on the amount exceeding the daily limit, min. BGN 5, max BGN From Term Deposits at maturity (In condition of submitted written pre-notice From Term Deposits prior to maturity,for withdrawal or final termination Of amount under Incoming payments in favour of nonclients of RBBG for withdrawal of amounts over BGN 5,000) Up to BGN 2,000 incl. (daily limit) - BGN 1 per transaction Over BGN 2, % on the amount exceeding the daily limit, min. BGN 5, max BGN 800 2% on the amount of transfer, min BGN Of cash previously ordered and not withdrawn Of amounts with no pre-notice 0.4% on the non-withdrawn amount Up to BGN 5,000 as per Chapter I, art.2.1.1, 2.1.2, and Over BGN 5, % on the amount exceeding the amount of the pre-notice, min. BGN 15, max. BGN 800 Notes: 1. A written pre-notice should be submitted not later than 12:00 o clock on the previous business day for withdrawals over BGN 5,000. The service as per art is provided in case the bank office could cover the necessary amount in cash 2. On cash disbursement of loans, the commission as per Chapter I, art is not due 3. The commission under p is due for the respective branch 2.2. Cash deposits of banknotes and coins Of banknotes To Current or Special accounts for deposits up to BGN 2,000 (daily limit) Over BGN 2, % on the amount exceeding the daily limit, max BGN To Saving account No limits To Deposit account On Saving program To Term Deposits at maturity To Term Deposits terminated prior to maturity (to increase the deposit amount) Of Banknotes not sorted in wads 100 pieces each, by denomination, face upwards, same side up 0.4% on the total amount in addition to the commission in p Of coins over BGN 10, on the total amount, in addition to the commission in p To Current and Special accounts 1.5% on the total amount, min. BGN To Saving account No limits To Deposit account on Saving program To Term Deposits 1. On exceeding the daily cash deposit/withdrawal limit, RBBG collects the due commissions. 2. The commissions in p. 2 including min and max are calculated on the total amount of all cash operations for the day for each customer account separately for deposits and withdrawals 3. The commissions in p. 2 are calculated according to the currency of the operation and NOT according the currency of the account 3. Payments 3.1. Incoming payments from other banks Notes: 1. Value date on the beneficiary s account: the value date of the crediting the funds to the settlement account of RBBG at the Central Bank / nostro account. 2. Cut-off time for processing payments on the same business day as per Chapter VII, art Outgioing payments to beneficiaries at other banks: Payments initiated through the Interbank Settlement System BISERA Payments initiated through the Real Time Gross Settlement System RINGS BGN 2 per payment ordered in paper form BGN 0.80 per payment ordered electronically BGN 15 per payment ordered in paper form BGN 9 per payment ordered electronically p. 4/20

5 Payment order to the budget (multiple entries) initiated through the Real Time Gross Settlement System RINGS Payment order to the budget (multiple entries) initiated through the Interbank Settlement System BISERA Every payment in the payment order is charged separately, according item Every payment in the payment order is charged separately,according item Cash payments, ordered by third parties - Private individuals: 0.7%, min. BGN 6 initiated through the Interbank Settlement System BISERA 0.8%, min. BGN 15 for payment initiated through the Real Time Gross Settlement System RINGS 0.7%, min. BGN 6 for the first payment + BGN 2 per each concequtive payment entry in a payment order to the budget (multiple entries) initiated through the Interbank Settlement System BISERA 0.8%, min. BGN 15 for the first payment + BGN 15 per each concequtive payment entry in a payment order to the budget (multiple entries) initiated through the Real Time Gross Settlement Notes: 1. Value date for remiter s account: the day of payment processing. 2. Cut-off time for acceptance of orders for processing on the same business day as per Chapter VII, art and art Intrabank transfers BGN 1 per payment ordered in paper form BGN 0.50 for payments ordered electronically (if the account holder of both accounts is the same person) Every payment in the payment order is charged separately for payment to budgetary institutions (multiple entries) ordered in paper form or electronically Charges for intrabank payments are borne by the ordering customer. Receipts of intrabank payments are not charged 3.4. Cash payment by third parties (private individuals and companies) in favour of RBBG s clients (private individuals) 0.2% on the total amount, min BGN 2 in addition to the commissions in p. p and/or p For cash payments (cash deposits), ordered by third parties with details of the payment loan/credit card installment the fee is acc. Chapter I, art Value date for remitter s and beneficiary s accounts the date of accepting the payment order subject to availability of sufficient funds on the remitter s account and on adherence to the cut-off time for processing on the same business day as per Chapter VII, art. 6.1 and art Cancellation of paymenet upon customer s order BGN Request for details changing for executed outgoing BGN 5 payments 4. Direct Debit 4.1. Receiving Direct debit Consent BGN Direct debit request, initiated by RBBG through the interbank settlement system BISERA on demand of RBBG s customer Ordered in paper form BGN Ordered electronically BGN Received rejection for direct debit request, initiated by RBBG through the interbank settlement system BISERA BGN Payment performed by RBBG on direct debit request, initiated by another bank through the interbank settlement system BISERA: Up to BGN , performed through BISERA BGN BGN or over, performed through RINGS BGN Rejection sent by RBBG on direct debit request, initiated by another bank through the inter bank settlement system BISERA BGN Direct debit requests between clients of RBBG Requests initiated by RBBG s customer (to RBBG s customer) ordered in paper form BGN 1 p. 5/20

6 Requests initiated by RBBG s customer (to RBBG s customer) ordered electronically Payment performed by RBBG s customer (on demand of RBBG s customer) BGN 0.5 BGN 1 p. 6/20

7 Rejection of Direct debit request BGN 2 The fee is booked: From the payee s account in case of: - absence of deposited Direct Debit Consent - request for cancellation - failure to comply with the Consent s conditions From the payer s account in case of: - unsufficient funds - request for rejection RBBG rejects a debit request not later than the sixth day from the date of receiving the direct debit request, if the payer has not deposited a prior agreement or there is no enough coverage on the payer s account. 5. Utility Payments 5.1. Single payment BGN 0.25 per payment payments bundle BGN 2 per month payments bundle BGN 3 per month 6. Loans As per the official published "Terms and conditions conserning loan products" p. 7/20

8 Chapter Two: Services in Foreign Currency 1. Current Accounts, Term Deposits and Special Accounts 1.1. Opening Current accounts EUR Current account with debit card EUR Term Deposits Special accounts By arrangement Saving account No limits 1.2. Minimum Balance required Current accounts EUR Current accounts with debit card Visa Electron None Current accounts with debit card Visa EUR 5 Classic/MasterCard Standard Term deposits As per the official interest rates bulletin of RBBG, currently in force Special accounts By arrangement Saving Account No limits EUR Maintenance of current accounts EUR 1 per month 1.4. Maintenance of current accounts with debit card EUR 0.5 per month 1.5. Maintenance of current accounts Premium Gold EUR 5 per month 1.6. Maintenance of Saving account No limits 1.7. Interest Credit interest As per the official interest rates bulletin of RBBG, currently in force Debit interest By arrangement Overdraft is allowed only subject to prior arrangement with RBBG 1.8. Closure of Current account Current accounts opened up to 12 months before the EUR 5 account closure date Current accounts opened over 12 months before the account closure date 1.9. Closure of Current accounts with debit card Closure of Saving account No limits Accounts opened up to 12 months before the account EUR 10 closure date Accounts opened over 12 months before the account closure date The account manintanance fee is not applicable for the account closing month Information related with executed payment services Raiffeisen e-statements Monthly paper based statement Paper statements, printed more frequently than once per month EUR Cash Transactions 2.1. Cash withdrawals of banknotes From Current or Special Accounts Up to EUR 1,000 incl. (daily limit) EUR 0.50 per transaction Over EUR 1, % on the amount exceeding the daily limit, min. EUR 3, max EUR From Saving account No limits 0.55% on the total amount, min. EUR 0.50,max EUR From Term Deposits at maturity (In condition of submitted written pre-notice for withdrawal of amounts over EUR 3,000) From Term Deposits prior to maturity, for partial withdrawal or final termination Of amount under Incoming payments in favour of noncustomers Up to EUR 1,000 incl. (daily limit) EUR 0.50 per transaction Over EUR 1, % on the amount exceeding the daily limit, min. EUR 3, max EUR 400 2% on the payment amount, min. EUR Of cash previously ordered but not withdrawn Of amounts with no pre-notice 0.55% on the non-withdrawn amount Up to EUR 3,000 as per Chapter II, art.2.1.1, and Over EUR 3, % on the amount exceeding the amount of the pre-notice, min. EUR 10, max. EUR 400 p. 8/20

9 Notes: 1. A written pre-notice should be submitted not later than 12:00 o clock two business days in advance for cash withdrawals exceeding EUR 3000 or its equivalent in other foreign currency. The service as per art is provided in case the bank office could cover the necessary amount in cash. 2. On cash disbursement of loans, the commission as per Chapter II, art is not due 3. The commission under p is due for the respective branch 2.2. Cash deposits of banknotes To Current or Special accounts To Saving account No limits To Term Deposits at maturity To Term Deposits prior to maturity, (to increase the deposit amount) Of banknotes not sorted in wads of 100 pieces each, by denomination, face upwards undirectionally up to EUR 1,000 (daily limit) Over EUR 1, % on the amount exceeding the daily limit, max. EUR % on the total amount in addition to the commissions in p Deposit of banknotes in bad condition 2% on the total amount of the damaged banknotes, min. EUR 3 1. On exceeding the daily cash deposit/withdrawal limit, the Bank collects the due commissions. 2. The commissions in p. 2 including min and max are calculated on the total amount of all cash operations for the day for each customer account separately for deposits and withdrawals 3. The commissions in p. 2 are calculated according to the currency of the operation and NOT according the currency of the account 3. Payments 3.1. Incoming Payments from other banks in favour of customers of RBBG 0,10%, min. EUR 10, max. EUR 100 Notes: 1. Value date on the beneficiary s account: the value date of crediting the funds in the RBBG s nostro account. 2. Cut-off time for processing payments received on the same business day as per Chapter VII, art Outgoing payments to beneficiaries at other banks: Outgoing payments to countries from The European Union Outgoing payments in EUR *Outgoing payments ordered electronically - Next-day value date: 0.15%, min. EUR 15, max. EUR Same-day value date 0.4%, min. EUR 50, max. EUR 500 *Outgoing payments ordered in paper form - Value date 2 business days forward (spot value date) : 0.2%, min. EUR 17, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR Same-day value date 0.4%, min. EUR 50, max. EUR Outgoing payments in USD *Outgoing payments ordered electronically - Value date 2 business days forward (spot value date) : 0.15%, min. EUR 15, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR Same-day value date 0.4%, min. EUR 50, max. EUR 500 *Outgoing payments ordered in paper form - Value date 2 business days forward (spot value date) : 0.2%, min. EUR 17, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR Same-day value date 0.4%, min. EUR 50, max. EUR 500 Outgoing payments in currencies different from EUR and USD *Outgoing payments ordered electronically - Value date 2 business days forward (spot value date) : 0.15%, min. EUR 15, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR 500 *Outgoing payments ordered in paper form - Value date 2 business days forward (spot value date) : 0.2%, min. EUR 17, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR Outgoing payments to countries outside The European Union Outgoing payments in EUR and USD *Outgoing payments ordered electronically - Value date 2 business days forward (spot value date) : 0.15%, min. EUR 15, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR Same-day value date 0.4%, min. EUR 50, max. EUR 500 *Outgoing payments ordered in paper form - Value date 2 business days forward (spot value date) : 0.2%, min. EUR 17, max. EUR 300 p. 9/20

10 Next-day value date: 0.3%, min. EUR 30, max. EUR Same-day value date 0.4%, min. EUR 50, max. EUR 500 Outgoing payments in currencies different from EUR and USD *Outgoing payments ordered electronically - Value date 2 business days forward (spot value date) : 0.15%, min. EUR 15, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR 500 *Outgoing payments ordered in paper form - Value date 2 business days forward (spot value date) : 0.2%, min. EUR 17, max. EUR Next-day value date: 0.3%, min. EUR 30, max. EUR Cash payments, ordered by third parties - Private individuals: Value date 2 business days forward (spot value date) 0.35%, min. EUR 25, max. EUR Next-day value date (for currencies other than USD and 0.45%, min. EUR 35, max. EUR 500 EUR upon agreement with RBBG) Same-day value date (USD and EUR only) 0.5%, min. EUR 60, max. EUR 500 Actual correspondent bank fees are charged in addition to the commissions under art.3.2. For payments in USD ordered with charging option OUR an additional fee is collected for the observing of the OUR charging option OUR guaranteed, as follows: For amounts up to USD For amounts from USD to USD For amounts above USD No further charges are collected, like correspondent banks charges. USD 20 USD 25 USD 30 Applying the service OUR guaranteed has been implemented due to the specific practice of US banks, under which US banks charge their costs from the transferred amount, notwithstanding the ordering party has declared to bear all charges for the transfer. This ensures that the beneficiary receives the full amount of the ordered transfer Cash payment by third parties (private individuals and companies) in favour of RBBG s customers (private individuals) 0.35% on the total amount, min EUR 2 in addition to the commissions in p For cash payments (cash deposits), ordered by third parties with details of the payment loan/credit card installment the fee is acc. Chapter I, art Notes: 1. Value date for the remitter s account: the day of transfer processing. 2. Cut-off time for acceptance of orders for processing on the same business day as per Chapter VII, art Cancellation of payment Intrabank transfers EUR 10 plus the actual costs EUR 3 per payment ordered in paper form EUR 1.50 per payment ordered electronically (if the account holder of both accounts is the same person) Charges for intrabank payments are borne by the ordering customer. Receipts of intrabank payments are not charged. Value date for the remitter s and beneficiary s accounts the date of acceptance of the payment order, subject to availability of sufficient funds on remitter s account and adherence to the cut-off time for same-day processing as per Chapter VII, art and art Request for details changing for executed outgoing EUR 10 plus the actual costs payments 3.7. Investigation for outgoing/ incoming payment EUR 10 plus the actual costs 4. Cheques in Foreign Currency 4.1. Collection of cheques Drawn on RBBG 0.1%, min. EUR Drawn on RBBG correspondent banks 0.2%, min. EUR Drawn on other banks 0.3%, min. EUR Travellers Cheques 1% on the total amount of the cheques, min. EUR Cheques returned unpaid EUR 15 per cheque 4.3. Issue of cheques/drafts 0.2%, min. EUR 10, max. EUR Sale of Travellers cheques 1% on the total amount of cheques p. 10/20

11 4.5. Cancellation of cheque/bank draft, issued by RBBG EUR 15 per cheque For processing of cheques as per art. 4, the client is charged as per Chapter VII, art. 8. RBBG reserves its right to block EUR 50 from the current account balance of the client for satisfying expense payment claims of correspondent banks in case of a returned unpaid cheques. 5. Loans As per the official published "Terms and conditions conserning loan products". 6. Currency Exchange According to the officially announced FX rates of RBBG Notes: 1. RBBG proposes spot, forward and swap deals and options. In currency operations over BGN 10,000 or the equivalent in other currency, the client may negotiate individual rates with the Treasury Department. No commission is collected for currency exchange. 2. All phone calls with the Treasury Department are recorded. p. 11/20

12 Chapter Three: Bank Cards Services The value of fees and commissions in USD and EUR can be calculated by dividing the BGN value in International debit cards Maestro/VISA Electron 1.1. Card issuance, renewal 1.2. Express card issuance BGN Card re-issuing before expiry BGN Annual card maintenance fee 1.5. Payment servicess within the country Payment of goods and services Withdrawal through ATM of RBBG BGN Cash deposits through ATM of RBBG BGN Withdrawal through ATM of other banks BGN Withdrawal through POS of RBBG 0.1% min. BGN Withdrawal through POS of other bank BGN 5 +1% Withdrawal through POS terminal at merchants BGN 0.20* ATM transfer between accounts with Raiffeisenbank BGN 0.20 ** ATM transfer to an account with other bank BGN 0.80 ** 1.6. Payment servicess abroad Payment of goods and services Withdrawal through ATM/POS BGN 5 +1% Receipt of funds on card through POS (credit refund) 1% Currency convertion fee 1%**** 1.7. Other services within the country Balance enquiry through ATM/POS BGN Balance enquiry through ATM for the last 5 transactions BGN Change of PIN BGN Other services abroad Balance enquiry through ATM BGN 1*** 1.9. Issuance/Generation of new PIN code BGN 2*** Card delivery at another office of RBBG BGN Card account statement upon request at an office of RBBG Change of cardholder s details/card parameters Change of card operational limits BGN Card blocking Card activation BGN Registration for the SMS service BGN Registration for the Automatic Bill Payment service BGN 1** Unreasonable claims on transaction BGN 5 For clients with debit card Maestro issued, included in the Saving program, the fees as per Chapter I of the current Tariff apply. * Offered for Maestro and Visa Electron only, combined with POS payments of goods and services in merchants with MAESTRO CASH BACK/VISA CASH BACK trade mark. Maximum amount to be withdrawed BGN 50 ** Offered for Maestro only *** For transactions different from BGN and EUR 2. International debit cards VISA Classic/MasterCard Standard 2.1. Card issuance, renewal 2.2. Express card issuance BGN Card re-issuing before expiry BGN Annual card maintenance fee BGN Payment services within the country Payment of of goods and services Withdrawal through ATM of RBBG BGN Cash deposits through ATM of RBBG BGN Withdrawal through ATM of other banks BGN Withdrawal through POS of RBBG 0.1% min. BGN Withdrawal through POS of other banks BGN 5 +1% Withdrawal through POS terminal at merchants BGN 0.20* 2.6. Payment servicess abroad Payment of goods and services Withdrawal through ATM/POS BGN 5 +1% Receipt of funds on card through POS credit refund) 1% Currency convertion fee 1%** 2.7. Other services within the country Balance enquiry through ATM BGN Balance enquiry through ATM for the last 5 transactions BGN 0.20 p. 12/20

13 Change of PIN BGN Other services abroad Balance enquiry through ATM BGN 1*** 2.9. Issuance/Generation of new PIN code BGN Card delivery at another office of RBBG BGN Card account statement upon request at an office of RBBG Change of cardholder s details/ card parameters Change of card operational limits BGN Card blocking Card activation BGN Registration for the SMS service BGN Unreasonable claims on transaction BGN 10 * Offered for Visa Classic only, combined with payments of goods and services in merchants with VISA CASH BACK trade mark. Maximum amount to be withdrawn BGN 50 ** For transactions different from BGN and EUR *** Offered for VISA Classic only 3. RaiCARD/RaiCARD + Dir.bg Credit Cards 3.1. Cash withdrawal limit 100% of the credit limit 3.2. Minimum payment 5%, min. BGN Interest rate upon purchase 18.50% yearly 3.4. Interest rate upon withdrawal 18.50% yearly 3.5. Discount for purchase/payment within the country 1% of the amount 3.6. Account opening 3.7. Card issuance, renewal 3.8. Card re-issuing before expiry BGN Annual card maintenance fee BGN Payment services within the country Payment of goods and services Withdrawal through ATM of RBBG 1.5%, min. BGN Cash deposits through ATM of RBBG BGN Withdrawal through ATM of other banks 1.5%, min. BGN Withdrawal through POS of RBBG 1.5%, min. BGN Withdrawal through POS of other banks 1.5%, min. BGN Other services within the country Balance enquiry through ATM/POS BGN Balance enquiry through ATM for the last 5 transactions BGN Change of PIN code Card delivery at another office of RBBG BGN Monthly statement Statement upon request at an office of RBBG Change of cardholder s details, card parameters Change of card operational limits BGN Card blocking BGN Card activation BGN Registration for the SMS service BGN SMS nofitications for minimum payment on credit card Registration for the Automatic Bill Payment service BGN Unreasonable claim on transaction BGN Fee for non-revolving of the monthly payment within the BGN 12 contractual term Overlimit on credit card As per Chapter III, art.3.3 and art.3.4 on annual basis + 8% extra Account closure Credit interest Not applicable 4. International credit cards VISA Classic/Billa-Visa Classic/MasterCard Standard 4.1. Cash withdrawal limit 100% of the credit limit 4.2. Minimum payment 5%, min. BGN Interest rate upon purchase/payment (yearly) Visa Classic/MasterCard Standard 17.80% Billa-Visa Classic 13.80% for purchase in Billa 17.80% for purchase out of Billa 4.4. Interest rate upon cash withdrawal (yearly) 17.80% 4.5. Discount for purchase/payment within the country Visa Classic/MasterCrad Standard 1% of the amount Billa-Visa Classic 2% for purchase in Billa, without discount at other merchants 4.6. Card issuance, renewal 4.7. Card re-issuing before expiry BGN Monthly/Annual card maintenance fee BGN 4.40/BGN 44* p. 13/20

14 4.9. Monthly/Annual card maintenance fee for additional BGN 2.6/BGN 26 card Payment servicess within the country Payment of goods and services Withdrawal through ATM/POS of RBBG 1.5%, min. BGN Withdrawal through ATM/POS of other banks 1.5%, min. BGN Payment servicess abroad Payment of goods and services Withdrawal through ATM/POS 3% min. BGN Receipt of funds on card through POS (credit refund) 1% Currency convertion fee 2%** Other services Balance enquiry through ATM/POS BGN Generation of a new PIN code BGN Monthly statement Statement upon request at an office of RBBG Change of credit/operational limit BGN Card blocking BGN Card activation after past due payment BGN Card activation after entering 3 wrong PINs BGN Unreasonable claim on transaction BGN Compensation for delay (at annual base) 10% Overlimit on credit card BGN Account closure Credit intereset Not applicable SMS/ notification annual fee BGN SMS notification for transaction/card authorization BGN Е-MAIL notification on transaction/card authorization SMS notification for deposited/inbound amounts on card BGN Е-MAIL notification for deposited/inbound amounts on card SMS/ notification for the minimum payment on credit * Only monthly maintanace fee is applicable on Billa- Visa Classic ** For transactions different from BGN and EUR 5. International credit cards UNIQA MasterCard 5.1. Cash withdrawal limit 100% of the credit limit 5.2. Minimum payment Insurance installment+5%, min. BGN Interest rate upon purchase/payment (yearly) 15.80% for purchase in UNIQA AD 17.80% for purchase out UNIQA AD 5.4. Interest rate upon cash withdrawal (yearly) 17.80% 5.5. Interest rate for Insurance installment 0% 5.6. Card issuance, renewal 5.7. Card re-issuing before expiry BGN Monthly card maintenance fee BGN Payment servicess within the country Payment of goods and services Withdrawal through ATM/POS of RBBG 1.5%, мин. BGN Withdrawal through ATM/POS of other banks 1.5%, мин. BGN Payment servicess abroad Payment of goods and services Withdrawal through ATM/POS 3% мин. BGN Receipt of funds on card through POS (credit refund) 1% Currency convertion fee 2%* Other services Balance enquiry through ATM/POS BGN Generation of a new PIN code BGN Monthly statement Statement upon request at an office of RBBG Change of credit/operational limit BGN Installment plan change BGN Card blocking BGN Card activation after past due payment BGN Card activation after entering 3 wrong PINs BGN Unreasonable claim on transaction BGN Compensation for delay (at annual base) 10% Fee for cardholder s credit review BGN Overlimit on credit card BGN Account closure p. 14/20

15 5.25. Credit intereset Not applicable SMS/ notification annual fee BGN SMS notification for transaction/card authorization BGN Е-MAIL notification on transaction/card authorization SMS notification for deposited/inbound amounts on card BGN Е-MAIL notification for deposited/inbound amounts on card SMS/ notification for the minimum payment on credit card * For transactions different from BGN and EUR 6. International credit cards VISA Gold/MasterCard Gold 6.1. Cash withdrawal limit 100% of the credit limit 6.2. Minimum payment 5%, min. BGN Interest rate upon purchase/payment (yearly) 16.80% 6.4. Interest rate upon withdrawal (yearly) 16.80% 6.5. Discount for purchase/payment within the country 1% of the amount 6.6. Card issuance, renewal 6.7. Card re-issuing before expiry BGN Monthly/Annual card maintenance fee BGN 9.40/BGN Monthly/Annual card maintenance fee for additional BGN 5.6 / BGN 56 card Payment servicess within the country Payment of goods and services Withdrawal through ATM/POS of RBBG 1.5%, min. BGN Withdrawal through ATM/POS of other banks 1.5%, min. BGN Payment services abroad Payment of goods and services abroad Withdrawal through ATM/POS 3% min. BGN Receipt of funds on card through POS (credit refund) 1% Currency convertion fee 2%* Other services Balance enquiry through ATM/POS BGN Generation of a new PIN code BGN Monthly statement Statement upon request at an office of RBBG Change of credit/operational limits BGN Card blocking BGN Card activation after past due payment BGN Card activation after entering 3 wrong PINs BGN Unreasonable claim on transaction BGN Compensation for delay (on annual base) 10% Overlimit on credit card BGN Account closure Credit interest Not applicable SMS/ notification annual fee BGN SMS notification for transaction/card authorization BGN Е-MAIL notification on transaction/card authorization SMS notification for deposited/inbound amounts on card BGN Е-MAIL notification for deposited/inbound amounts on card SMS/ notification for the minimum payment on credit card * For transactions different from BGN and EUR 7. Terminal device services 7.1. POS withdrawal at desk of RBBG with BORICA/Maestro cards, issued by other banks in the country BGN 3 + commission, as per Chapter I, art , art and art POS withdrawal at desk of RBBG with VISA/MasterCard cards,issued by other banks, including Maestro cards, issued abroad 3%, min. BGN 10 + commission, as per Chapter I, art , art and art POS withdrawal at desk of RBBG cards, issued by RBBG only card operation fee is applicable* * For withdrawals over BGN 5,000 without pre-notice, the commission per Chapter I, art is charged. p. 15/20

16 Chapter Four: Bundles of payment services 1. Current account with debit card Plus 1.1. Account opening 1.2. Maintenance BGN 1.95 per month 1.3. Services included in the bundle Issuance and maintenance of debit card Visa Electron/Maestro Payment of goods and services with debit card Withdrawal through ATM of RBBG Intrabank payments in BGN via Raiffeisen Online Authomatic transfers to Saving account No limits 1.4. Terminating using Current account with debit card Plus BGN 5 The bundle terminating fee is applicable only for bundles, opened less than 12 months before the closure date. The package manintanance fee is not applicable for the package closing month 2. Comfort bundle 2.1. Opening of the bundle 2.2. Bundle Maintenance BGN 3.95 per month 2.3. Services included in the bundle Opening and maintenance of current account with debit card Opening and maintenance of current account in BGN Opening and maintenance of current account in foreign currency Issuance and maintenance of debit card Visa Electron/Maestro Payment of goods and services with debit card Withdrawal through ATM of RBBG Intrabank payments in BGN via Raiffeisen Online Utility payments (3 payments per month) Authomatic transfers to Saving account No limits 2.4. Terminating Current account with debit card Plus BGN 10 The bundle terminating fee is applicable only for bundles, opened less than 12 months before the closure date. The package manintanance fee is not applicable for the package closing month 3. Premium bundle 3.1. Opening of the bundle 3.2. Bundle Maintenance BGN 11.60/EUR 5.93 per month or BGN /EUR per year 3.3. Services included in the bundle Opening and maintenance of current account with debit card Opening and maintenance of current account Premium Gold in BGN Opening and maintenance of current account Premium Gold in foreign currency Issuance and maintenance of debit card Visa Electron/Maestro Payment of goods and services with debit card Withdrawal through ATM of RBBG Intrabank payments in BGN via Raiffeisen Online Utility payments (3 payments per month) Registration for the SMS service on debit card transactions and 5 SMS monthly Authomatic transfer (SWEEP) from current account Premium Gold in BGN/EUR to debit card, Deposit + or another account in BGN/EUR in RBBG 3.4. Terminating Premium Bundle BGN 10 The bundle terminating fee is applicable only for bundles, opened less than 12 months before the closure date. The package manintanance fee is not applicable for the package closing month p. 16/20

17 Intrabank payments in BGN via Raiffeisen Online are free of charge when ordered from current accounts or current account with debit card, included in the bundle 4. Student banking bundle 4.1. Opening of the bundle 4.2. Bundle maintenance 4.3. Services included in the bundle Opening and maintenance of current account with debit card Opening and maintenance of current account in BGN Issuance and maintenance of debit card Visa Electron Payment of goods and services with debit card Withdrawal through ATM of RBBG 4.4. Terminating Student Bundle The account maintenece of the current account is valid only for students under age of 26 or for the whole term of the student loan (in case the student has a student loan in RBBG). The fees on the current account with debit card and the fees on the debit card are valid only for students under age of 26. The bundle terminating fee is applicable only for bundles, opened less than 12 months before the closure date. The package manintanance fee is not applicable for the package closing month All the services, not mentioned in this Chapter are charged according to the other chapters in the Tariff. 5. Current account / Current account + bundle 5.1. Maintenance of Current account bundle BGN 3.20 per month 5.2. Maintenance of Current account + bundle BGN 3.80/EUR 1.94 per month 5.3. Terminating using Current account / Current account + bundle BGN Raiffeisen Exclusive Silver / Raiffeisen Exclusive Silver + Bundle 6.1. Maintenance of Raiffeisen Exclusive Silver bundle BGN 4.20 per month 6.2. Maintenance of Raiffeisen Exclusive Silver+ bundle BGN 4.80/EUR 2.45 per month 6.3. Terminating using Raiffeisen Exclusive Silver BGN 15 The fees in art. 5 and art. 6 are valid only for existing bundles. The bundle terminating fee is applicable only for bundles, opened less than 12 months before the closure date. The package manintanance fee is not applicable for the package closing month p. 17/20

18 Chapter Five: Securities Transactions 1. Securities deals and Maintenance of securities subaccounts 1.1. Transfer fees Under Regulation 5 of BNB (excluding the cases of EUR 5 art and art ) Transfer to a subaccount at RBBG of securities held with: Clearstream/Euroclear without movement of funds (DFP) EUR Clearstream/Euroclear with movement of funds (DVP) EUR The Bulgarian National Bank EUR Transfer of securities from an own account at the Central Depository to an RBBG sub-account To a subaccount at an other bank of securities held with: EUR Clearstream/Euroclear EUR The Bulgarian National Bank and Central Depository EUR Delivery/transfer of securities under deals contracted through an other investment intermediary versus payment through the Central Depository: 1.2. Maintenance fee for securities subaccount held with Clearstream/Euroclear 1.3. Maintenance fee for subaccount of securities (government securities, shares, bonds) and compensatory instruments held with the Bulngarian National Bank and the Central Depository EUR % p.a., payable per quarter up to EUR 100, % p.a., min. EUR from EUR 100,001 to EUR 300, % p.a over EUR 300,001 By arrangement 1.4. Client registration and securities sub-account opening with the Central Depository: for corporate clients EUR for individual clients EUR Issuing a depository receipt for securities ownership EUR 5 The fee is calculated on the average weigthed monthly value of the portfolio recalculated in EUR (market value at the end of the month): payable on a monthly basis in EUR at the ask rate of RBBG 2. Securities Investment Service 2.1. Stock and compensatory instruments deals on the In EUR, as percentage from the nominal value of the deal regulated domestic market Value of the order Commission up to EUR 10, %, min. EUR from EUR 10,001 to EUR 50, % from EUR 50,001 to EUR 200,000 1% over EUR 200,001 By arrangement 2.2. Bonds deals on the regulated domestic market In EUR, as percentage from the nominal value of securities Nominal value Commission up to EUR 10, %, min. EUR from EUR 10,001 to EUR 50, % from EUR 50,001 to EUR 250, % over EUR 250,001 By arrangement 2.3. Government Securities Deals In EUR, as percentage from the nominal value of securities deals on the primary market for approved orders: up to EUR 500, % of the nominal, min EUR 5 per order over EUR 500, % of the nominal value for non-approved orders EUR 5 per order Deals on the secondary market Payment of government securities at maturity 0.02% of the nominal 2.4. Security deals on foreign regulated market In EUR at the bid rate of RBBG Value of the order Commission up to EUR 50, %,min. EUR from EUR 50,001 to EUR 100, % from EUR 100,001 to EUR 500, % over EUR 500,001 By arrangement 2.5. Privatization deals, payment for which is settled with nonmonetary instruments, and consultations on privatization deals By arrangement For all cases, which are not explicitly indicated in the current Tariff and/or there are other arranged conditions with the client, the arranged conditions and clauses on the individual contract between the client and RBBG are applied. p. 18/20

19 Chapter Six: Miscellaneous 1. Processing of enquiries and issuing duplicates of documents pertaining to bank transactions and services 1.1. For the current year EUR 3 per enquiry/duplicate 1.2. For the previous year EUR 10 per enquiry/duplicate 1.3. For previous periods EUR 25 per enquiry/duplicate 2. Printing statements or written confirmations of account EUR 2 per account statement balances 3. Issuing bank certificates 3.1. Bulgarian language BGN English language BGN Additional fee for express issuance /same working day/ BGN Issuing bank references 4.1. Bulgarian language BGN English language BGN Additional fee for express issuance /same working day/ BGN SWIFT/other transfer system fee EUR 8 6. Subscription to the automatic bank information system EUR 1 per month 7 Raiffeisen On-line 7.1. Setting of specific rights for Raiffeisen On-line BGN Re-issue of PIN for Raiffeisen on-line BGN 5 8 Electronic banking services 8.1. Maintenance fee for accounts, included in the electronic EUR 30 one-time fee plus EUR 10 per month settlement system 9 Delivering via SWIFT of account statements EUR 25 per month per account Fee on p.6 is due only for existing subscriptions as of p. 19/20

20 Chapter Seven: General Provisions Commisions, fees, and charges to foreign currency transactions are given in EUR and USD for convenience purposes, but shall be collected in the currency of the account, calculated as per The Bulgarian National Bank reference exchange rates stated in the bulletin for the respective currency on the day of settlement. All interests, commissions, charges or expenses for foreign currency operations are calculated and collected in foreign currency or the BGN equivalent as per the daily exchange rates stated in the bulletin of the Bulgarian National Bank, with the explicit agreement of RBBG for every single case. Expenses of correspondent banks are calculated and collected in foreign currency or the BGN equivalent at ask and bid rate for the respective currencies on the day of settlement. The type of currency indicated in the payment order determines the due commission. If there is no sufficient balance on a Customer s account in the currency of the transaction for covering the bank s commissions and charges, the Bank shall be entitled to debit any other account of the Customer with the equivalent in the respective currency at the Bulgarian National Bank reference exnchange rate for the day of settlement, up to the total amount of commissions and charges due. RBBG reserves its right to claim its commissions and charges from the remitter when in their order it is indiciated that these fees are at the expense of the beneficiary, but RBBG is unable to collect them from the latter. All orders deposited at RBBG are processed on the same day and are stamped with current date, if ordered as follows: for payments in BGN: In paper form: For payments through RINGS until h. for processing with same-day value date for the beneficiary s bank For payments through BISERA until h. for processing with same-day value date for the beneficiary s bank and until h. for processing with next-day value date for the beneficiary s bank For payments through SEBRA until h. for processing on the same business day For intrabank payments until h. In electronic form: For payments through RINGS until h. for processing with same day value date for the beneficiary s bank For payments through BISERA until h. for processing with same-day value date for the beneficiary s bank and until h. for processing with next-day value date for the beneficiary s bank For payments through SEBRA until h. for processing on the same business day For intrabank payments until h For payments in foreign currency: To other banks: With value date two business days forward /spot/ h. With next-day value date h. With same-day value date for payments in USD and EUR h Intrabank transfers until h. Payment orders, deposited at RBBG after the above hours, are processed on the next day and are registered with the respective date All payments received with RBBG are processed on the same day, if received as follows: payment orders from other banks: in foreign currency, received until h. in BGN, received through BISERA until h. in BGN, received through RINGS until h. Intrabank payments - until h. Commissions, charges and expenses listed in this Tariff refer only to the customary bank services. The provision of special and complex services is to be negotiated individually in terms of fees and commissions. Banking services not quoted in this Tariff are charged by arrangement. For all transactions performed by RBBG, the Bank s General Business Conditions shall apply in their current edition. For the purposes of the Tariff, the term corporate clients includes sole proprietors, who will be excluded from the category Individual clients. The prices of all services are subject to taxation under the Law on Value Added Tax and are quoted with VAT included. RBBG executes only orders in proper form and content that comply with the legislation currently in force. RBBG reserves the right, to amend the current Tariff with 2 /two/ months pre-notice for the client on the webpage of the Bank The present Tariff has been approved by the Management Board of Raiffeisenbank (Bulgaria) EAD and comes into force on , as hereby cancelling the published Tariff on p. 20/20