Universal Credit briefing
|
|
- Earl Summers
- 6 years ago
- Views:
Transcription
1 Universal Credit briefing The National Housing Federation supports the principles of Universal Credit to simplify the benefit system and to make work pay. However, we are concerned that elements of the design and implementation have the potential to cause hardship for many claimants. Universal Credit (UC) replaces six existing in- and out-of-work benefits 1 with one single household payment. It is currently available to a restricted group of new claimants in specific local areas. There are currently fewer than 10,000 people receiving UC. The roll out of UC to over 7 million households is planned to be completed in 2017, with the majority of existing benefit claimants migrating in 2016 and What do the changes mean? There is broad, cross-party support for the principles behind UC to simplify the benefit system and to increase work incentives. The system will remove some of the cliff-edges and rules about the number of hours individuals can work which exist within the current system, and should mean that claimants keep more of their earnings and are better off in work. UC is a single payment, made to the household and paid monthly in arrears. The payment will also (if applicable) include support for housing costs. This is a significant change from the existing system, where the majority of benefits are paid weekly or fortnightly and the majority of social housing tenants have their housing benefit paid direct to their landlord. What are the risks? If the system works, Universal Credit has the potential to benefit millions of people. However, for many, it also presents significant risks to their financial security. Monthly budgeting - Our research shows that the majority of tenants budget on a short term basis and wouldn t be confident budgeting over a monthly period. If you are struggling to make ends meet, it s very different to cut back on essentials for a day at the end of a week, compared to several days at the end of a month. Paying rent - 92% of social housing tenants currently receiving housing benefit prefer to have it paid directly to their landlord. Tenants no longer have this choice under UC. Tenants should be able to choose whether or not they want their housing costs to be paid direct to their landlord. For many, this is an entirely sensible choice. Online access - UC applications are made online. Our research shows that approximately a third of social tenants don t have access to the internet, and of those who do, around half wouldn t be confident filling in a benefit application online. 2 People who will struggle with Universal Credit are concentrated in social housing. There are 2.26 million working age households living in social housing and currently claiming Housing Benefit (GB). These are the numbers we can anticipate transferring onto UC. 1 Housing benefit, income-based Job Seekers Allowance, income-related Employment and Support Allowance, Income Support, Working Tax Credits and Child Tax Credits 2 See Ipsos MORI (2014) One year on: The impact of welfare reforms on housing association tenants
2 What is the experience so far? The Federation is undertaking a live evaluation of Universal Credit 3, ensuring that the experiences of housing associations and tenants are fed back to the Department for Work and Pensions. The evaluation has shown that tenants and landlords have experienced significant problems with the UC process and procedures including Digital by design, Personal Budgeting Support, Advance Payments and Alternative Payment Arrangements. Universal Credit has been live in some areas since April 2013, however it should be noted that there are still only a small number of Universal Credit claims. Given the current restricted claimant group (newly unemployed, without children) only a very small proportion of these claims are from social housing tenants. Nevertheless, this anecdotal evidence still provides a useful insight and has already resulted in improvements being made to some of the Universal Credit systems and processes. We support the DWP s test and learn approach and will continue to press for improvements needed to ensure that claimants are able to successfully manage the new system. Housing associations report that some tenants are managing their Universal Credit claims well and paying their rent. The process also appears to work well for tenants who are working (as UC smooths the transition to employment). However, many tenants are struggling on Universal Credit, with particular needs for support only identified once they hit crisis point. Safeguards not working Personal budgeting support is available in all Universal Credit live areas for claimants who need help managing their money. Additionally, for those unable to manage the standard monthly payment, alternative payment arrangements (APAs), where payment can be made to the landlord, more frequently or split between members of a couple, can be made. However, early experience from the live running sites has revealed a range of weaknesses in the implementation of these safeguards, which are designed to protect claimants finances. In particular, the triage process, for identifying whether support or an APA is needed, is not working well. For example, a very high proportion of tenants who have claimed Universal Credit have existing arrears and other debts. However, there are many instances where this has not been identified when a tenant makes their claim. Very few referrals to personal budgeting support have been made and the majority of alternative payment arrangements have been applied only when a tenant has two months of rent arrears, meaning that they are already at risk of losing their home. For the safeguards to work, risks and support needs need to be identified earlier. DWP is currently reviewing the triage process and testing new approaches. The Federation believes that making better use of the information held by other organisations, including housing associations, could help to identify more claimants needing support before they hit crisis. 3 Latest report, Universal Credit One Year In: The experiences of housing associations 25 Procter Street
3 Causing hardship Many tenants have increased rent arrears since claiming Universal Credit. Alternative payments (to landlord) are in place for a high proportion of housing association tenants as a result of the two month arrears trigger. Housing associations are not informed if one of their tenants claims Universal Credit, meaning that they often only find out once a tenant starts to get into rent arrears. This means that they are only able to provide advice and support once a tenant is already in difficultly. Universal Credit is paid monthly, in arrears, with the first payment received one month and seven days after the claim is made. During this time, claimants can apply for a short term advance if they are in financial hardship, including having difficulty paying rent. This needs to be paid back and is deducted from future benefit payments over the course of three (six in exceptional circumstances) months. Very limited take-up of Universal Credit advances have been reported. Tenants have told housing associations that they are put off by repayment terms which are too short. Housing associations are concerned that the processes within Universal Credit are putting pressure on tenants. The cumulative effect of the sanction regime, the month and seven days it takes to process the claim, and the repayment schedule for advance payments may push people into poverty. In addition to using foodbanks, some associations are aware of claimants relying on family and friends to provide not only financial support, but also food. Recommendations 1) Tenants should be able to choose whether or not they want their housing costs to be paid direct to their landlord. 2) The safeguards designed to protect claimants finances need to work properly before Universal Credit is rolled out more widely. 3) There needs to be a minimum standard of support available to UC claimants in every local area and the Government needs to ensure that support services are adequately funded. 4) Efficient two way data sharing between DWP and social landlords is needed so that housing associations are able to support tenants with the transition to Universal Credit. 5) Housing associations should be able to make recommendations for tenants who need an alternative payment arrangement and make direct referrals to personal budgeting support. 25 Procter Street
4 Annex: Universal Credit claimant case studies The following case studies are taken from Universal Credit One Year In: The experiences of housing associations 4. They should not be treated as representative due to the small numbers of housing association tenants currently claiming UC. However they do serve to highlight some of the challenges faced, as well as the benefits for some claimants. Making the claim Claimant A made the claim over the telephone in July 2013 and found the process very difficult and said that the local Jobcentre would not help them. The claimant has no internet access and no mobile phone, but was not offered support when making the claim. Claimant B made a claim online in July 2013 using a friend s computer; the friend also helped the claimant complete the form, and they found it easy to complete. Claimant E made a claim online in January 2014, receiving no support, and found it very difficult. Claimant F is in work and made a Universal Credit claim. They made the claim online, in the council office, and found the process easy. Looking for work Claimant A tried to upload a CV onto Universal Jobmatch as they were advised not doing so would affect the claim. The Jobcentre computer does not have a hard drive so they couldn t save the CV and upload it. The claimant wanted to apply for various jobs using Universal Jobmatch, but couldn t do so as they needed to upload a CV. Claimant B was also concerned about looking for jobs using Universal Jobmatch. Using Universal Jobmatch registers on your Universal Credit claim, but using other job search sites does not. The claimant was therefore concerned about being sanctioned for not looking for work when they were. Claimant F is a working claimant and is better off on Universal Credit than under the previous system. The claimant has agreed to do 25 hours of job searching activity if they work ten hours a week. Rent arrears Claimant C s rent arrears rose from 71 when making the claim to around 800 by the time the first payment came through. The claimant explained that the biggest temptation is not to spend all the Universal Credit money and ensure that the rent is paid. A rent recovery plan has been agreed with the housing association, and once in a routine the claimant believes they will be able to cope. Claimant D s final wage from his last job was taken into account which reduced his first Universal Credit payment to 350 rather than the 630 he thought he would get. Because he had set up various direct debits, he incurred charges when these bounced. The claimant does not want to move to a Direct Debit for his rent payment, as the halving of money has scared him. The claimant owed 800 in rent at the point of claim. This rose to 1,030 when the first payment came through. Claimant E obtained their tenancy agreement, as required in the application process, but was called two weeks later by the DWP asking for a copy of an up to date rent statement. The claimant took this to the Jobcentre but this wasn t processed, so the Procter Street
5 claimant s first payment did not include housing costs. The claimant owed 250 in rent at the point of claim, which rose to 620 by the first payment. 25 Procter Street
Personal Budgeting Support and Alternative Payment Arrangements
Personal Budgeting Support and Alternative Payment Arrangements For NI Staff only please use the UCNI Guidance for Budgeting Support (Money Advice) Introduction What is Personal Budgeting Support? What
More informationReport by Kevin Anderson, Head of Customer & Housing Services
Council 19 December, 2017 Universal Credit in Midlothian - 2017 update Report by Kevin Anderson, Head of Customer & Housing Services 1 Purpose of Report This report provides an update to Council on the
More informationUniversal Credit Some general information regarding Full Service
When were you able to start claiming Universal Credit? Since April 2016 all job centres in all parts of the country have been accepting new claims onto Universal Credit live service. These new claims were
More informationRent arrears deductions in Universal Credit. Community Housing Cymru Group response
Rent arrears deductions in Universal Credit Community Housing Cymru Group response 1. About Us The Community Housing Cymru Group (CHC Group) is the representative body for housing associations and community
More informationSubmission. Tel Date: October 2014
Submission Contact: Sue Ramsden Tel 020 7067 1080 Email: sue.ramsden@housing.org.uk Date: October 2014 Registered office address National Housing Federation, Lion Court, 25 Procter Street, London WC1V
More informationUniversal Credit full service roll-out by postcode area
Universal Credit full service roll-out by postcode area Full service Universal Credit is a means-tested benefit for working-age people (who have not reached Pension Credit age) who are in or out of work.
More informationWelfare safety net inquiry
Welfare safety net inquiry Written evidence submitted by Changing Lives and Fulfilling Lives Newcastle Gateshead, December 2018 1. Introduction 1.1 Changing Lives is a national charity which provides a
More informationUniversal Credit Progress Update NFA & ARCH Welfare Reform Survey Findings
Universal Credit Progress Update 2016 NFA & ARCH Welfare Reform Survey Findings Introduction This publication sets out the results of a survey launched in November 2016 of stock retaining councils and
More informationCrisis Policy Briefing Universal Credit: Frequently Asked Questions. March 2017
Crisis Policy Briefing Universal Credit: Frequently Asked Questions March 2017 Crisis Policy Briefing: Universal Credit Frequently Asked Questions 2 Introduction Universal Credit is the Government s new,
More informationUniversal Credit Better off situations for some who can swap back onto the legacy benefit system.
HOUSING SYSTEMS: BRIEFING 01/2015 Universal Credit Better off situations for some who can swap back onto the legacy benefit system. Key Points Despite the so-called lobster-pot effect a Universal Credit
More informationReport by Eibhlin McHugh, Joint Director, Health & Social Care
Council 28 June, 2016 Welfare Reform in Midlothian 2016 update. Report by Eibhlin McHugh, Joint Director, Health & Social Care 1 Purpose of Report This report provides an update to Council on the Welfare
More informationGreater Manchester Welfare Reform Dashboard Q3, 2018
Greater Manchester Welfare Reform Dashboard Q3, 2018 The purpose of this report is to monitor the roll out of Universal Credit and other welfare reforms in Greater Manchester, and the potential impacts
More informationThe Glasgow Centre for Population Health and NHS Greater Glasgow and Clyde - Employment and Health Strategic Group
The Glasgow Centre for Population Health and NHS Greater Glasgow and Clyde - Employment and Health Strategic Group Response to the Scottish Government s Social Security Committee s Social Security And
More informationBriefing: The introduction of UC to couples
July 2014 Briefing: The introduction of UC to couples Implications for associations and tenants 1. Introduction and eligibility rules Since April 2013, the new Universal Credit (UC) has been introduced
More informationUniversal Credit: Design problems and teething problems
Universal Credit: Design problems and teething problems Summary The design of Universal Credit does not reflect the reality for people who will rely on it. It assumes substantial savings, IT access and
More informationYour pocket guide to Universal Credit
Your pocket guide to Universal Credit What is Universal Credit? 6 payments in 1 Universal Credit will replace the following benefits and tax credits with one single monthly payment: e Income-based Jobseeker
More informationUniversal Credit Full Service
Universal Credit Full Service Transforming Welfare From six benefits to one JSA IR Tax Credits Housing Income Support Child Tax Credits ESA IR UC Deal with one organisation not three DWP HMRC Local Authority
More informationWelfare Reform Impact on Rent Payments/Arrears
Welfare Reform Impact on Rent Payments/Arrears Maggie Fitzsimons Benefits Training & Consultancy HOUSING BENEFIT REFORM Capping of Local Housing Allowance/Bedsit rate extended Bedroom Tax in Social Housing
More informationUNIVERSAL CREDIT &YOU
UNIVERSAL CREDIT &YOU Universal Credit is an in and out of work benefit. It has been introduced to give you the support you need to find and progress in work. We want you to be able to benefit from all
More informationBriefing for MSPs Scottish Government Debate on Universal Credit Roll-Out, Tuesday 3 October Child Poverty Action Group
Briefing for MSPs Scottish Government Debate on Universal Credit Roll-Out, Tuesday 3 October 2017. Child Poverty Action Group works on behalf of the one in four children in Scotland growing up in poverty.
More informationUniversal Credit: Options to smooth the implementation for claimants
Universal Credit: Options to smooth the implementation for claimants An options paper for the Rt Hon David Gauke MP by Policy in Practice 6 th November 2017 Dear David, As one of the architects of Universal
More informationHalton Housing March 2018 Work and Pensions Select Committee Universal Credit Evidence Submission
Halton Housing March 2018 Work and Pensions Select Committee Universal Credit Evidence Submission Dear Frank, WORK AND PENSIONS SELECT COMMITTEE UNIVERSAL CREDIT EVIDENCE SUBMISSION Building upon the evidence
More informationSheffield City Council and Citizens Sheffield Advice. Universal Credit Briefing Note February Summary
Sheffield City Council and Citizens Sheffield Advice Universal Credit Briefing Note February 2018 1 Summary Eventually Universal Credit will replace all working age income related benefits 2. Claimants
More informationMiddlesbrough Universal Credit conference 3 rd October 2018
Middlesbrough Universal Credit conference 3 rd October 2018 Middlesbrough Universal Credit conference 3 rd October 2018 Welcome from Chris Smith Executive Director of Service Delivery and Development,
More informationGetting Ready for UC. The impact on Citizens Advice Bureaux clients in Scotland. by Rhiannon Sims Policy Officer
Getting Ready for UC The impact on Citizens Advice Bureaux clients in Scotland by Rhiannon Sims Policy Officer Overview > CAS policy priorities > Statistics impact of Full Service > Impact on incomes East
More informationCIH Briefing on the White Paper for Welfare Reform. Universal Credit: welfare that works
CIH Briefing on the White Paper for Welfare Reform Universal Credit: welfare that works November 2010 1) Introduction The government has published its White Paper on welfare reform which sets out its proposals
More informationUniversal Credit & Couples Key Points
HOUSING SYSTEMS: BRIEFING 03/2015 Universal Credit & Couples Key Points Careful advice needs to be given to ensure couples are aware of how the Universal Credit system works, so they don t miss out on
More informationThe Cumulative Impact of Welfare Reform in Hounslow
The Cumulative Impact of Welfare Reform in Hounslow Contents Executive Summary... 4 The cumulative impact of welfare reform... 4 The impact of individual welfare reforms... 4 The impact of Universal Credit...
More informationMitigating the Impacts of Welfare Reform. Rachael McKechnie Social Justice and Regeneration Division, Scottish Government
Mitigating the Impacts of Welfare Reform Rachael McKechnie Social Justice and Regeneration Division, Scottish Government Purpose Set the context Outline the Scottish Government s overall approach to welfare
More informationUNIVERSAL CREDIT &YOU
UNIVERSAL CREDIT &YOU Universal Credit has been introduced to give you the support you need to find and progress in work. We want you to be able to benefit from all the positives that work brings. This
More informationUniversal Credit Full Service
Universal Credit Full Service Universal Credit Continuing Welfare Reform The Government is introducing the biggest welfare change for the last 60 years. It s cornerstones include : Rewarding work Supporting
More informationUniversal Credit. Personal Budgeting Support. Local Support Services. March 2014
Universal Credit Personal Budgeting Support Local Support Services March 2014 1 Universal Credit timeline Transition & Migration End-state Service Development 2014 2015 2016 2017 Claimant Commitment Digital
More informationJuly Would you Credit it? The experience of 100 Universal Credit claimants in Chesterfield and District.
July 2018 Would you Credit it? The experience of 100 Universal Credit claimants in Chesterfield and District. 2 Forward Derbyshire Unemployed Workers Centres with the help and support of Chesterfield Unite
More informationAPPENDIX 1 DETAILED LIST OF CHANGES & IMPACTS. Housing related changes
APPENDIX 1 DETAILED LIST OF CHANGES & IMPACTS Housing related changes From April 2011: Cap on Local Housing Allowance (LHA) LHA is the housing benefit for private rented sector (where claim processed after
More informationmake it happen make it happen Rents and Service Charges 2017
make it happen make it happen Rents and Service Rents and Service Charges 2018 Charges 2017 Frequently asked questions about Rent What is my rent used for? Your rent is used to manage, maintain and improve
More informationUniversal Credit claimant guide
Universal Credit claimant guide What is the Universal Credit service? Universal Credit claimant housing guide Universal Credit claimant housing guide If you pay rent to a local authority, council or housing
More informationOUR APPROACH TO WELFARE REFORM A PRACTICAL GUIDE
OUR APPROACH TO WELFARE REFORM A PRACTICAL GUIDE Scottish Housing Best Value Network September 2013 Martin Frost Deputy Chief Executive Julie Vickers Director of Business Support A BRIEF TOUR OF Where
More informationMon y TALKS. 1.57m in HOUSING BENEFIT? Can we help you? Last year we helped customers gain... additional benefits. ARE YOU GETTING THE RIGHT AMOUNT OF
Mon y March 2017 S PLEASE READ THIS MAGAZINE - IT CONTAINS IMPORTANT INFORMATION Last year we helped customers gain... 1.57m in additional benefits. ARE YOU GETTING THE RIGHT AMOUNT OF HOUSING BENEFIT?
More informationUniversal Credit Designing and Implementing an Out of and In- Work Benefit
Universal Credit Designing and Implementing an Out of and In- Work Benefit Richard Lloyd 30 November 2015 Introduction Universal Credit an Overview Key Features and Issues Progress with Roll-out Evaluation
More informationUniversal Credit: Options to smooth the implementation for claimants
Universal Credit: Options to smooth the implementation for claimants An options paper for the Rt Hon David Gauke MP by Policy in Practice 6 th November 2017 About Policy in Practice Policy in Practice
More informationUniversal Credit the impact on Children and Families
Universal Credit the impact on Children and Families Sam Royston, Poverty and Early Years Policy Adviser, The Children s Society sam.royston@childrenssociety.org.uk Three flavours of welfare reform Cuts
More informationFINANCIAL INCLUSION STRATEGY
August 2016 BOURNEMOUTH CHURCHES HOUSING ASSOCIATION FINANCIAL INCLUSION STRATEGY 2016-2018 This strategic plan has been developed by Assistant Director of Housing and Customer Experience Bournemouth Churches
More informationWelfare Reform - Universal Credit & The role of Credit Unions
Welfare Reform - Universal Credit & The role of Credit Unions Credit Unions - What are they? Co-operative organisations that provide financial services to a common set of individuals and groups Developed
More informationBriefing. Welfare Reform Act 2012: Direct Payments. Neighbourhoods. Tel: Date: March 2012 NS.LG.2012.BR.
Briefing Welfare Reform Act 2012: Direct Payments Contact: Team: Sue Ramsden Neighbourhoods Tel: 020 7067 1080 Email: sue.ramsden@housing.org.uk Date: March 2012 Ref: NS.LG.2012.BR.04 Registered office
More informationYour Guide to Universal Credit
Your Guide to Universal Credit Your guide to Universal Credit 1 Contents What is Universal Credit? Page 1 How to claim Universal Credit Page 1 Council Tax Reduction Page 1 Checklist Page 2 Avoiding delays
More informationConditions Uncertain
Conditions Uncertain Assessing the implications of Universal Credit in-work conditionality Matthew Pennycook Matthew Whittaker October 2012 Resolution Foundation 2012 E: info@resolutionfoundation.org T:
More informationUniversal Credit Full Service
Universal Credit Full Service Changes for claimants Make claim online Single household payment Paid monthly Housing costs paid direct to tenant Claimant Commitment Cohesive support Universal Credit What
More informationWelfare Reform. Update: February This update covers the following:
Welfare Reform Update: February 2019 This update covers the following: UK Budget changes Managed Migration (UC) Pension Credit for mixed age couples Severe Disability Premium Two Child Limit 53 week rent
More informationUniversal Credit is a benefit which combines in and out of work benefits whilst supporting employed claimants with childcare and housing costs.
What is Universal Credit? Universal Credit is a benefit which combines in and out of work benefits whilst supporting employed claimants with childcare and housing costs. Universal Credit is replacing:
More informationUniversal Credit One Year In: The experiences of housing associations
Universal Credit One Year In: The experiences of housing associations www.housing.org.uk Contents Introduction 3 Preparing for Universal Credit 6 Finding out a tenant is on Universal Credit 17 Universal
More informationUniversal Credit The Children s Society key concerns
Universal Credit The Children s Society key concerns The first trial of Universal Credit starts on 29 April 2013, in parts of Cheshire and greater Manchester, with Ashton-under-Lyne the first job centre
More informationUniversal Credit. Advances Policy Overview. Kevin Jackson Caxton House, London 31 st October Department for Work and Pensions
Universal Credit Advances Policy Overview Kevin Jackson Caxton House, London 31 st October 2012 1 Department for Work and Pensions RESTRICTED - POLICY Advances Within Universal Credit there will be 3 different
More informationMaximising Benefit Support. New Horizons Conference 13 th November 2018 Olena Batista- Guidance Officer Sarah-Jayne Goakes- Welfare Benefits Advisor
Maximising Benefit Support New Horizons Conference 13 th November 2018 Olena Batista- Guidance Officer Sarah-Jayne Goakes- Welfare Benefits Advisor Today s session Aim to help you to spot the ways to maximise
More informationConsultation response
Consultation response Age UK s Response to the Work and Pensions Committee Inquiry into changes to Housing Benefit September 2010 Name: Sally West Email: sally.west@ageuk.org.uk Age UK Astral House, 1268
More informationUniversal Credit. What is Universal Credit?
Universal Credit Community Housing Cymru is a membership group representing over 70 not-for-profit housing associations and community mutual across Wales. Our members provide more than 158,000 affordable
More informationWELFARE AWARE UNDERSTANDING AND PREPARING FOR CHANGE HEALTH CHECK FOR LOCAL AUTHORITIES GENERAL / CROSS CUTTING ISSUES
WELFARE AWARE UNDERSTANDING AND PREPARING FOR CHANGE HEALTH CHECK FOR LOCAL AUTHORITIES GENERAL / CROSS CUTTING ISSUES There is a welfare reform lead officer coordinating the Local Authority s work. There
More informationfact sheet Produced by policy
Produced by CIH CYMRU Sponsored by North Wales Housing policy What is Welfare Reform? The Welfare Reform Act received royal assent on 8th March 2012. It introduces fundamental changes to the welfare system
More informationUniversal Credit (UC) is a new benefit that will be paid monthly. It will replace all of the following benefits. 1
Universal Credit Universal Credit (UC) is a new benefit for people of working age. You can claim it if you have a low income or do not work. Some people started getting it in April 2013. In this factsheet,
More informationAn Introduction To Universal Credit in Harrow Updated 25/06/18
An Introduction To Universal Credit in Harrow Updated 25/06/18 Summary Harrow residents will begin to move over to the full Universal Credit service from July 2018. This means that new claimants for welfare
More informationCarers Rights and Entitlements
Carers Rights and Entitlements What was new in 2017 and what s changing in 2018? Carers UK has produced this briefing for Carers Rights Day 2017 to give professionals an overview of different rights and
More informationWelfare Reform. An Update for External Stakeholders. Julie Church DWP Partnership Manager
Welfare Reform An Update for External Stakeholders Julie Church DWP Partnership Manager Welfare Reform Act Most fundamental reforms to the social security system for 60 years. Aims for a simpler, fairer
More informationScottish Universal Credit Choices
Scottish Universal Credit Choices Social Security in Scotland Scotland Act 2016 gives powers: over eleven benefit areas to create new benefits, and to top up reserved benefits affects some 1.4 million
More informationGloucester Faith & VCS Homeless & Vulnerable Forum Web: 9 th January 2018
Gloucester Faith & VCS Homeless & Vulnerable Forum Web: http://e-voice.org.uk/fvcshomelessforum 9 th January 2018 The Rt Hon Esther McVey MP Secretary of State for Work and Pensions House of Commons London
More informationDealing with Rent Arrears
Dealing with Rent Arrears We understand that most people will experience some financial difficulties at some point in their lives. Very often this can lead to people falling behind with their rent payments.
More informationUniversal Credit (UC) is a new benefit that will be paid monthly. It will replace all of the following benefits.
Universal Credit Universal Credit (UC) is a new benefit for people of working age. You can get it if you have a low income or do not work. Some people started getting it in April 2013. In this factsheet,
More informationA quick guide to Housing Benefit (HB) and Universal Credit
A quick guide to Housing Benefit (HB) and Universal Credit We will cover the following areas: The claiming process for HB The rules surrounding eligibility and occupation The claimant s household and non-dependants
More informationYour Guide to. Paying Your Rent & Money Management
Paying Your Rent & Money Management Introduction Running a home can sometimes be challenging and sometimes money will be tight. This guide is intended to provide you with practical money management tips,
More informationDWP: Our Reform Story Overview slides
Published: 14 March 2013 Update due: April 2013 DWP: Our Reform Story Overview slides Jacqueline Brown National Partnerships Team SHBVN Inverness Thurs 11 th April 2013 1 What s changing? Social Justice
More informationPayment Timescales 1
Payment Timescales 1 Universal Credit Payment Timeline UC Assessment Period = 1 Calendar Month + 7 days Payment is calculated Nb: Any changes in or earnings received during the assessment period will be
More informationRolling out Universal Credit
A picture of the National Audit Office logo Report by the Comptroller and Auditor General Department for Work & Pensions Rolling out Universal Credit HC 1123 SESSION 2017 2019 15 JUNE 2018 4 Key facts
More informationMonitoring the Impact of Welfare Reform in Cambridgeshire. September 2013
Monitoring the Impact of Welfare Reform in Cambridgeshire September 2013 16/10/2013 1 Contents: Page Background 3 Executive Summary 3 Summary Points 4 Monitoring information from districts 8 Monitoring
More informationUniversal Credit: Spalding Stakeholders Event 31 st May Felicity Cooper & Graham Metcalfe DWP Partnership Managers 1
Universal Credit: Spalding Stakeholders Event 31 st May 2018. Felicity Cooper & Graham Metcalfe DWP Partnership Managers 1 Welcome & Introductions: Paul Carr Customer Service Lead for Spalding Jobcentre.
More informationBenefits update. HOW THE CHANGES WILL AFFECT YOU. Rethink Mental Illness. 1
Benefits update. HOW THE CHANGES WILL AFFECT YOU. Rethink Mental Illness. 1 Contents Introduction 3 Changes to Housing Benefit the bedroom tax 4 The changes in a nutshell 4 How much will my benefits go
More informationWelfare reform: a progress report
Welfare reform: a progress report Julia Sweeney, DWP South West welfare reform conference 5 th October 2012 1 Reform begins in earnest in 2013 DLA replaced by Personal Independence Payments benefit cap
More informationTenancy Sustainment Statement
Tenancy Sustainment Statement 1 Vision 2025 Strategic Plan 2016-2019 Radian s aim is for customer satisfaction and income collection to be sustained in top quartile performance whilst reducing costs and
More informationKing s Research Portal
King s Research Portal Document Version Publisher's PDF, also known as Version of record Link to publication record in King's Research Portal Citation for published version (APA): Crane, M. A., Joly, L.
More informationWelfare Reform Bill 2011
Welfare Reform Bill 2011 Briefing for 2nd Reading Wednesday 9 th March Summary Shelter supports the principles of the new universal credit, which is the major piece of reform contained in the Welfare Reform
More informationOpportunities for Credit Unions and Social Landlords to work in Partnership. Robin Lawler CIH President & Chief Executive, Northwards Housing
Opportunities for Credit Unions and Social Landlords to work in Partnership Robin Lawler CIH President & Chief Executive, Northwards Housing WHAT WILL I COVER THIS MORNING? Role of Social Landlord in the
More informationBenefit Sanctions Regime (Entitlement to Automatic Hardship Payments) Bill
Briefing in advance of the second reading of the Benefit Sanctions Regime (Entitlement to Automatic Hardship Payments) Bill 2015-16 Friday 11 th March 2016 Child Poverty Action Group (CPAG) is a charity,
More informationThis fact sheet provides basic information on housing benefit claims and how to avoid rent arrears whilst your claim is processed
Housing Benefit This fact sheet provides basic information on housing benefit claims and how to avoid rent arrears whilst your claim is processed HOW DO I CLAIM HOUSING BENEFIT? Housing benefit is paid
More informationUniversal Credit, learning from the direct payment pilots. Christopher Smith, Regional Operations Director (East)
Universal Credit, learning from the direct payment pilots Christopher Smith, Regional Operations Director (East) CIH Eastern Conference 11 th November 2014 Quick Recap Universal Credit Centrepiece, flagship
More informationUniversal Credit: an overview October 2018
Universal Credit: an overview October 2018 What is Universal Credit? 2 Areas of the country where you can claim UC 2 Who will be able to claim UC? 3 Payment of UC 4 Making a claim 4 How is UC calculated?
More informationWelfare Reform Overview. Colleen Hamilton Redbridge Citizens Advice Bureaux
Welfare Reform Overview Colleen Hamilton Redbridge Citizens Advice Bureaux Agenda 1. Why What When 2. Changes to the Social Fund - What will London Borough of Redbridge Do? 3. Changes to Council Tax Benefit
More informationDr Rachel Loopstra King s College
Financial insecurity, food insecurity, and disability: the profile of people receiving emergency food assistance from The Trussell Trust Foodbank Network in Britain. Dr Rachel Loopstra King s College London
More informationUniversal Credit Core Deck. October 2013
Universal Credit Core Deck October 2013 1 Universal Credit overview Universal Credit replaces six in work and out of work benefits. Universal Credit requires claimants to accept a Claimant Commitment.
More informationBriefing: Specified Accommodation Definition. 10 August 2018
Briefing: Specified Accommodation Definition 10 August 2018 This briefing was originally published in April 2014 but was updated in August 2018. It was produced in partnership with Sitra, who have now
More informationFinancial Inclusion Commission: Call for Evidence
Financial Inclusion Commission: Call for Evidence Toynbee Hall is delighted to be invited to submit a response to the Financial Inclusion Commission s call for evidence on how to make the UK more financially
More informationLearn with us. Improve with us. Influence with us Universal credit. Sam Lister, Policy & Practice Officer, CIH
Learn with us. Improve with us. Influence with us www.cih.org Universal credit Sam Lister, Policy & Practice Officer, CIH Content UC winners and losers HB caseload and UC roll out Basic conditions and
More informationDepartment for Work & Pensions
Department for Work & Pensions The Rt Hon DAVID GAUKE MP Secretary of State for Work & Pensions 17 October 2017 Frank Field MP House of Commons Dear Frank Thank you for your letters dated 12 September,
More informationUniversal Credit Full Service
Universal Credit at the heart of Welfare Reform Universal Credit Full Service London Network of Nurses and Midwives (LNNM) Homelessness Group Friday 12th October 2018 What I will cover today. What is Universal
More informationISSUE 18 WELFARE REFORM: HOW WILL THIS AFFECT YOU AND YOUR TENANTS?
THE NEWSLETTER OF SANDWELL LANDLORDS FORUM ISSUE 18 WELFARE REFORM: HOW WILL THIS AFFECT YOU AND YOUR TENANTS? NOTES FROM THE EDITOR Over the last two to three years we have seen significant changes in
More informationSR13 Conditionality & Help to Work Packages. April 2014 Changes - High-level Overview. Presentation for Stakeholders
SR13 Conditionality & Help to Work Packages April 2014 Changes - High-level Overview Presentation for Stakeholders Author: SR13 Conditionality & Help to Work Packages Project V1.0 13 March 2014 SR13 Conditionality
More informationDeductions. Contents. Introduction. First published: 02 August 2016 (version 1) Last updated: 22 September 2016 (version 2)
Deductions First published: 02 August 2016 (version 1) Last updated: 22 September 2016 (version 2) Contents Introduction Maximum rates of deductions Sanctions, penalties or advances being applied or deducted
More informationDWP Reform. DWP s Welfare Reform agenda explained
DWP Reform DWP s Welfare Reform agenda explained December 2013 Contents Our objectives... 3 The scale of the challenge... 3 Change through understanding the causes of poverty... 3 Making it pay to work...
More informationMultiple Jeopardy? The impacts of the UK Government s proposed welfare reforms on women in Scotland
Multiple Jeopardy? The impacts of the UK Government s proposed welfare reforms on women in Scotland An Engender Briefing Paper January 2012 1. Introduction Since the June 2010 emergency budget the UK government
More informationCHICHESTER DISTRICT COUNCIL. Local Council Tax Reduction Scheme
CHICHESTER DISTRICT COUNCIL Local Council Tax Reduction Scheme April 2018 to March 2019 1 Council Tax Reduction Scheme 2017/18 Page Introduction 3 1.0 Reductions for different classes 5 2.0 Excluded groups
More informationWELFARE REFORM COMMITTEE THE FUTURE DELIVERY OF SOCIAL SECURITY IN SCOTLAND WRITTEN SUBMISSION RECEIVED FROM SOUTH LANARKSHIRE COUNCIL
WELFARE REFORM COMMITTEE THE FUTURE DELIVERY OF SOCIAL SECURITY IN SCOTLAND WRITTEN SUBMISSION RECEIVED FROM SOUTH LANARKSHIRE COUNCIL Personal Independence Payments, Disability Living Allowance Attendance
More informationGetting Ready to Deliver Universal Credit Jeremy Groombridge CB Director, Universal Credit Programme, DWP
Getting Ready to Deliver Universal Credit Jeremy Groombridge CB Director, Universal Credit Programme, DWP February 2013 Why reform the welfare system? Two fundamental problems with the current welfare
More informationThe Rt Hon ESTHER MCVEY MP Secretary of State for Work & Pensions
The Rt Hon ESTHER MCVEY MP Secretary of State for Work & Pensions The Rt Hon Frank Field MP Chair of the Work and Pensions Select Committee House of Commons London SW1A 0AA 13 November 2018 Dear Frank
More informationUniversal Credit: Personal Budgeting Support. Date: 20 th June 2013 Keith Costello & Felicity Ridgway
Universal Credit: Personal Budgeting Support Date: 20 th June 2013 Keith Costello & Felicity Ridgway universalcredit.pbs@dwp.gsi.gov.uk 1 Simplifying a complex system Current system Income related JSA
More information