Financial Perspective. Objective Measure Target Initiative. Taxes and User Rates. Rank

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1 Financial Perspective F1 - Residential Tax Burden Compared to Similar Municipalities Maintain affordable Total property taxes and user residential property taxes by keeping them comparable to other municipalities. fees on an average home as measured by the Province. Ranked against municipalities between 25,000 and 200,000 population. Rank (out of 27) Taxes and User Rates 3,751 3,909 4,049 4,204 4,304 3,249 3,390 3,509 3,606 3,697 0 Rank Comparison of total property taxes and user rates on a single family dwelling with the average assessment for each municipality. This is compared against all municipalities with a population of 25,000 to 200,000 (28 municipalities). The higher the rank, the lower the total tax burden compared to other municipalities. For example, in 2011, was 20th on the list, with "1" being the highest and "28" being the lowest. This data is collected by the Province of BC. The chart also shows the total taxes and user rates for (including school, hospital, RDN, MFA and BC Assessment, compared to the average of the twelve municipalities closest to in population. F2 - Commercial Tax Rate Compared to Similar Municipalities Objective To maintain a competitive environment to attract and retain business. Measure Target Initiative Commercial tax rate as compared to similar sized municipalities Commercial Tax Rate Tax Rate ($ per thousand of assessment) 's commercial tax rate compared to the average of the twelve municipalities that are closest to in population (6 above and 6 below).

2 F3 - Industrial Tax Rates Objective Measure Target Retain industrial tax base and reduce reliance on industrial taxes Industrial tax rate Industrial tax rate = Commercial tax rate Initiative Shift industrial taxes to residential over 5 years Tax Rate ($ per thousand of assessment) $ $ $ $ $ $ Industrial Tax Rate vs Commercial Rate Industrial Commercial The City of has undertaken a multiyear program to reduce major and light industrial tax rates to be the same as commercial. Due to an increase in commercial assessment in 2010, and a corresponding drop in tax rate, the original 4 year program has been extended to 5 years. By 2013, industrial tax rates will be the same as commercial. F4 - Debt per Capita To maintain an affordable level of borrowing while meeting long term infrastructure needs Debt per capita Asset management program; Long term financial planning; borrowing strategy Debt per Capita ($) $800 $600 $400 $200 Debt per Capita This measures the amount of long term debt per capita, projecting into the future using information from the current 5 year financial plan. Using a per capita figure allows comparison over time and with other municipalities. Comparison is to the average of the twelve municipalities closest to in population. Data after 2013 is forecasted based on budget.

3 F5 - Debt Servicing as a Percentage of Expenditures Maintain affordable level of borrowing and meet long term infrastructure needs. Debt Servicing costs as a percentage of total expenditures Asset management; Long term financial planning; borrowing strategy Percentage of Expenditures 5.0% 4.0% 3.0% 2.0% 1.0% Debt as % of Expenditures 4.8% 5.0% 4.7% 5.0% 3.8% 3.2% 3.2% 4.3% 2.5% 2.5% 0.0% This measure shows what percentage of total operating expenditures is used to fund debt servicing costs. The comparison is to the average of the 12 municipalities closest to in population. Due to a change in accounting standards that took effect in 2008, comparable data for other municipalities is not available for that year. F6 - Reserves as a Percentage of Operating Expenditures total reserves as a percentage of operating expenditures To maintain an adequate reserve levels to react to unforeseen circumstances and to even out impact of major expenditures. Develop policies regarding reserve levels and uses Percentage of Expenditures 120.0% 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% Reserves as % of Operating Expenditures 99.1% 106.1% 104.6% 93.0% 95.7% 65.9% 63.4% 68.6% 70.3% 78.5% Reserves are maintained for a number of reasons: to accumulate funds for major expenditures, to provide for a more even cash flow over a period of time, to carry forward funding for projects not complete at year end, or to act as contingencies for unforeseen events. There is no "right" amount of reserves. This measure compares the year end reserve balance to the operating expenditures for the year. Operating was used instead of total expenditures to provide for a more consistent comparison over time. "Reserves" include all statutory reserves, reserve accounts, development cost charges and accumulated surplus. Comparison is against average of the 12 municipalities nearest in population (comparison not available in 2008 due to change in accounting standards).

4 F7 - Value of a Single Family Dwelling - included to provide background information assessed value of a Single Family Dwelling in Assessed Value ($) 350, , , , , ,000 Assessed Value of a SFD 342, , , , , , Property values are an indication of the desirability and economic health of the community. F8 - Delegate Days at Vancouver Island Conference Centre To generate local economic benefits by attracting visitors to Delegate days at the VICC 24,395 delegate days in 2013 Vancouver Island Conference Centre Number of Delegate Days 40,000 30,000 20,000 10,000 0 Delegate days at the VICC 34,760 35,100 36,153 17,635 15,265 19,895 12,415 13,919 27,811 19,535 Actual Target This measures the economic benefit to the community that is generated by visitors coming to the Vancouver Island Conference Centre. The number of delegate days can be multiplied by an industry standard of $315 per delegate day to produce an estimated economic benefit of about $6.23 million in 2014.

5 F9 - Economic Benefits Generated by Sport Tourism To generate local economic benefits by attracting Sports Tourism visitors to Economic impact of tournaments funded through City grants Sport Tournament Grants Economic Benefits from Sports Tourism $ Millions $5,000,000 $4,000,000 $3,000,000 $2,000,000 4,074,287 2,904,813 1,630,643 1,264, ,000 80,000 60,000 40,000 $ generated Grant funding $1,000,000 17,880 28,650 27,650 20, ,000 - This measures the annual economic benefit to the community of sporting events that receive City of Sport Tourism funding. Some of the larger events include the annual Dragon Boat Festival, BC Summer Swimming Association Provincials, Female Lacrosse, and the 2012 Agility Association of Canada National Championships. F10 - Property Tax Revenue from New Construction - included to provide background information The amount of municipal property tax revenue generated from new construction. Property Taxes from New Construction $2,500,000 $2,000,000 $1,500,000 1,425,000 1,389,000 1,989,300 1,382,800 1,339,096 $1,000,000 $500, New construction activity is an indicator of the community's financial health. Data for is estimated.