LONDON LIFE ESTATE PROTECTION FUNDS POLICY

Transcription

1 LONDON LIFE ESTATE PROTECTION FUNDS POLICY INFORMATION FOLDER NOVEMBER 2016 London Life Insurance Company. This document is not an insurance contract.

2 This information folder is not an insurance contract. The information in this folder is subject to change from time to time. If there is a difference between this information folder and your contract, your contract will apply. In this information folder, you and your mean the policyholder of a London Life estate protection fund policy. We, us, our and London Life mean London Life Insurance Company. About London Life London Life Insurance Company was incorporated in 1874 by an act of the Legislature of Ontario to carry on the business of life and accident insurance. London Life was continued as a federal company in 1884 by an act of the Parliament of Canada. London Life carries on business under the Insurance Companies Act (Canada). The terms and conditions of the policies issued by London Life and the distribution of the policies are governed by the insurance acts of the provinces and territories in Canada where London Life carries on business. London Life is a subsidiary of The Great-West Life Assurance Company. Great-West Life and London Life are members of the Power Financial Corporation group of companies. London Life s administrative offices are located at: 255 Dufferin Avenue London, Ontario N6A 4K Robert-Bourassa Blvd, Suite 540 Montreal, Quebec H3A 1T9 London Life s head office is located at: 255 Dufferin Avenue London, Ontario N6A 4K1 Certification This information folder contains brief and plain disclosure of all material facts relating to the London Life estate protection funds policy issued by London Life Insurance Company. July 12, 2016 J. Dave Johnston Douglas A. Berberich President and Chief Operating Officer, Canada Vice-President and Associate General Counsel, Canada

3 Key facts about the London Life estate protection funds policy This summary provides a brief description of the basic things you should know before you apply for this individual variable insurance contract. This summary is not your contract. A full description of all the features and how they work is contained in this information folder and your contract. You should review these documents and discuss any questions you have with your financial security advisor. What am I getting? You are getting an insurance contract between you and London Life Insurance Company. It gives you a choice of investment funds and provides certain guarantees. You can: Only have a non-registered contract Only purchase the contract if the annuitant is at least 80 and no more than 90 years of age when the policy is issued Choose one or more investment funds Name a person to receive the death benefit Withdraw money from your contract Receive regular payments now or later The choices you make may affect your taxes, see the section Income tax considerations. They could also affect the guarantees, see the section Examples of how redeeming units affects the basic amount and reduces the guaranteed value. Ask your financial security advisor to help you make these choices. The value of your contract can go up or down subject to the guarantees. What guarantees are available? You get maturity and death benefit guarantees. These help protect your fund investments. For details about the guarantees, see the Guaranteed benefits section. You pay fees for this protection. The fees are included in the management expense ratio which is described in the Fees and expenses section. Any withdrawals you make will reduce the guarantees. For full details please see the Guaranteed benefits section. Maturity guarantee This protects the value of your investment at a specific date in the future. This date, known as the maturity date, is the date the annuitant attains age 100. For full details, please see the When your policy matures section. On this date, you will receive the greater of: The market value of the funds, or 75 per cent of the money you put in the funds Death benefit guarantee This protects the value of your investment if the insured person dies. It is paid to someone you name. The death benefit applies if the insured person dies before the maturity date. It pays the greater of: The market value of the funds, or 100 per cent of the money you put in the funds What investments are available? You can invest in the investment funds described in the Fund Facts section. Other than maturity and death benefit guarantees, London Life does not guarantee the performance of the investment funds. Carefully consider your tolerance for risk when you select a fund. How much will this cost? The investment funds you select affect your costs. The investment funds are only available as no-load units. For full details, see the section Sales charge option and the Fund Facts for each investment fund. Fees and expenses are deducted from the investment funds. They are shown as management expense ratios or MERs on the Fund Facts for each fund. If you make certain transactions or other requests, you may be charged separately for them and this includes a short-term trading fee. For full details, see the section Fees and expenses and the Fund Facts for each investment fund. London Life Insurance Company London Life estate protection funds policy information folder November

4 What can I do after I purchase this contract? If you wish, you can do any of the following: Exchanges You may exchange from one fund to another. See the section How to exchange investment fund units. Withdrawals You can withdraw money from your contract. If you decide to, this will affect your guarantees. You may also need to pay a fee or taxes. See the section How to redeem investment fund units. Premiums You may make lump-sum payments. See the section How to allocate premiums to investment fund units. Payout annuity At a certain time, unless you select another option, we will start making payments to you. See the section When your policy matures. Certain restrictions and other conditions may apply. Review the contract for your rights and obligations and discuss any questions with your financial security advisor. What information will I receive about my contract? We will tell you at least once a year the value of your investment and any transactions you have made during the year. You may request more detailed financial statements of the funds. These are updated at certain times during the year. For full details, see the section Administration of the investments funds. Can I change my mind? Yes, you can: Cancel the contract Cancel any additional lump-sum premium you make 2 To do any of these, you must tell us in writing within two business days of the earlier of: The day you receive the confirmation of your transaction, or Five business days after we mail the confirmation to you The amount returned will be the lesser of the amount you invested or the value of the applicable units you acquired on the day we process your request. The amount returned will include a refund or any sales charge or other fees you paid. The transaction may generate a taxable result and you are responsible for any income tax reporting and payment that may be required as result of any transaction. If you change your mind about a specific additional premium the right to cancel only applies to that transaction. For full details, see the introductory page to the Fund Facts section. Where can I get more information? You may call us at or send us an . To send an please go to our website and then to the Contact Us section. Information about our company and the products and services we provide is on our website at For information about handling issues you are unable to resolve with us, contact the OmbudService for Life and Health Insurance at or on the Internet at Additionally, if you are a resident of Quebec contact the Information Centre of the Autorité des marchés financiers (AMF) at or at information@lautorite.qc.ca. For information about additional protection available for all life insurance policyowners, contact Assuris, a company established by the Canadian life insurance industry. See for details. For information about how to contact the insurance regulator in your province visit the Canadian Council of Insurance Regulators website at London Life Insurance Company London Life estate protection funds policy information folder November 2016

5 Table of contents Key facts about the London Life estate protection funds policy...1 How London Life investment policies work... 4 Introduction... 4 Non-registered policies... 4 Beneficiaries... 5 How our investment funds work... 5 Profile funds... 6 Sales charge option... 6 How we value investment fund units... 6 Fund availability... 6 Fundamental changes to the investment funds... 7 Allocating premiums, redeeming and exchanging investment fund units... 7 How to allocate premiums to investment fund units... 8 How to redeem investment fund units... 8 Systematic redemption payments... 8 How to exchange investment fund units... 8 Short-term trading... 9 When the redemption of your units may be delayed... 9 When your policy matures... 9 Maturity date... 9 What happens to your policy on the maturity date... 9 Guaranteed benefits Basic amount Maturity guarantee Death benefit guarantee Examples of how redeeming units affects the basic amount and reduces the guaranteed value When the guaranteed benefits end Fees and expenses Fees and expenses paid by the investment fund Annual investment management fees Fees and expenses paid directly by you Income tax considerations Tax status of the investment funds Non-registered plans Administration of the investment funds Keeping you informed Requests for Fund Facts, financial statements and other documents Material contracts Material transactions Assuris protection Investment policy Investment managers Fund risks Fund Facts Asset allocation funds Conservative Profile (PSG) Profile (PSG) Balanced Profile (PSG) Income Profile (PSG) Cash and Cash Equivalent funds Money Market (Portico) Fixed income funds Fixed Income Profile (PSG) Core Bond (Portico) Core Plus Bond (Portico) Mortgage (Portico) Government Bond (Portico) Balanced funds Income (Portico) Income (Mackenzie) Diversified (London Capital) Balanced Growth (GWLIM) North American Balanced (London Capital) Equity/Bond (GWLIM) Canadian Balanced (Mackenzie) Growth & Income (Mackenzie) Balanced (Beutel Goodman) Global Income (Sentry) Glossary of terms...64 London Life Insurance Company London Life estate protection funds policy information folder November

6 How London Life investment policies work Introduction The London Life estate protection funds policy is an individual variable insurance contract based on the life of the insured person, also known as the annuitant, which you name on the application form. The annuitant must be at least age 80 and no more than 90 years when we issue the policy. If, at any time, it is determined the annuitant was less than 80 or more than 90 years of age as of the policy issue date, the policy will be void and the lesser of the original premiums paid and the then-current market value will be paid to you. London Life is the issuer of the policy and holds and administers the investment funds. The policy is not available as a registered savings plan (RSP) or retirement income fund (RIF). The policy allows you to allocate premiums to the investment funds we make available from time to time. This information folder describes the investment funds available and the maturity and death benefit guarantees that come with the policy. For more information about guaranteed interest options, please contact your financial security advisor. Your policy is a deferred annuity, which means annuity payments may commence following the maturity date. If you choose to make a redemption, this will reduce the amount available for annuity payments. Also, the performance of the investment funds you select will affect the amount available for annuity payments. For more information, see When your policy matures. We have the right to change any minimum amounts that are shown in this information folder without notice. This document is divided into two parts. The first part contains general information that applies to the policy. The second part provides specific information about the investment funds. A glossary of terms is located at the back of this information folder and provides an explanation of some of the terms used in the information folder. 4 Non-registered policies A non-registered policy can be owned by a single individual or jointly by several individuals. When there are joint policyholders, we will require written instructions from all policyholders to take any action under the policy. The annuitant can be one of the policyholders or someone else. For information about tax implications, see Income tax considerations. Joint policyholders Ownership of the policy following the death of a joint policyholder depends on the type of the joint policyholder selected on the application. A) With right of survivorship When joint policyholders have been named with right of survivorship (subrogated policyholder in Quebec) on the death of a joint policyholder, who is not the annuitant, the other joint policyholder will become the sole policyholder. If the deceased joint policyholder is the annuitant, we will pay the death benefit to the beneficiary. For more information, see Death benefit guarantee. For information about tax implications, see Income tax considerations. B) Tenants in common Where joint policyholders have been named as tenants in common, on the death of a joint policyholder, who is not the annuitant, the estate of the deceased policyholder will take the place of the deceased joint policyholder. If the deceased joint policyholder is the annuitant, we will pay the death benefit to the beneficiary. For more information, see Death benefit guarantee. For information about tax implications, see Income tax considerations. Contingent policyholder If the annuitant is not one of the policyholders, you may name a contingent policyholder and may revoke or change a contingent policyholder as permitted by law. In the event of your death, the contingent policyholder, if living, becomes the new policyholder. If there is more than one policyholder, your death means the death of the last surviving policyholder. If a contingent policyholder has not been named, or if they are not living on your death, then your estate will become the policyholder. For information about tax implications, see Income tax considerations. London Life Insurance Company London Life estate protection funds policy information folder November 2016

7 Features of these policies are summarized in the following table: Product feature London Life estate protection funds policy Minimum issue age 80 Maximum issue age 90 Minimum initial premium $10,000 Minimum additional lump sum premium $100 Minimum systematic redemptions Scheduled $25 monthly $100 quarterly or semi-annually $200 annually Minimum partial redemptions Unscheduled Minimum fund balance $300 Minimum policy value $1,000 $500 Current as of the date of the information folder subject to change Beneficiaries You may designate one or more beneficiaries to receive any death benefit payable under this policy. You may revoke or change the designation, subject to applicable law. If the designation is irrevocable, you cannot revoke or change it or exercise certain other specific rights without the written consent of the irrevocable beneficiary. How our investment funds work Each of our investment funds is a segregated fund, which is a pool of investments that is kept separate, or segregated, from the general assets of London Life. Each investment fund is divided into an unlimited number of notional units of equal value. For more information about unit value, see How we value investment fund units. When you allocate a premium to the investment funds, units are allocated to your policy, but you do not actually own, buy or sell any part of the investment funds or any units. Instead, we hold the assets of the investment funds. This also means that you don t have any voting rights associated with the investment funds. We calculate the value and the benefits to which you are entitled based on the value of the units allocated to your policy on a particular date less any applicable fees and charges (policy value). Neither your policy nor your units give you an ownership interest in London Life or voting rights in connection with London Life. When you select an investment fund that invests in units of a mutual fund, you will not be a unitholder of the mutual fund. We have the right to subdivide or consolidate the units of an investment fund. This will not, apart from changes in the market value, result in a change to your policy value. We ll give you advance written notice if we have decided to do so. It s important to diversify investments, which means investing in investment funds that have a variety of assets and investment styles. You can currently choose from 20 different investment funds. Currently, five of our investment funds are asset-allocation funds that are specially designed to increase diversification. We refer to our asset-allocation funds as Profile funds. All the investment funds currently available are described in detail later in this information folder; see the Fund Facts section. The performance of the various investment selections will affect the amount available for annuity payments. For more information, see When your policy matures. London Life Insurance Company London Life estate protection funds policy information folder November

8 Profile funds Each profile fund invests in a variety of our other funds. They offer you an easy way to diversify investments by investing in a single investment fund. A profile fund may offer you diversification among: Types of assets, such as shares, bonds, mortgages and real estate The entities that issue the assets, such as shares in large, small or resource-based companies, and bonds issued by governments or companies Assets in different countries Investment advisors with different investment styles We may review the composition of the profile funds from time to time. When required, we may change: The funds the profile fund holds The percentages of each fund the profile fund intends to hold The number of funds the profile fund may hold Sales charge option No-load units There are no sales charges payable when a premium is paid to the policy. How we value investment fund units Generally, the value of each investment fund is determined at the close of business on each day the Toronto Stock Exchange is open for business and a value is available for any applicable underlying fund. We refer to any day that we value units as a valuation day. On each valuation day we calculate the unit value for each investment fund. When we value units, we calculate the unit value by dividing the total market value of that investment fund by the number of units in that investment fund. The market value of an investment fund is the total market value of the assets of the investment fund less the applicable investment management fees and other expenses. For more information about management fees and other expenses, see Fees and expenses. We have the right to change how often we value our investment fund units. We ll tell you in writing 60 days before we decrease the frequency that we value the units. For more information, see Fundamental changes to the investment funds. When we calculate the market value of an asset held in an investment fund, we use the closing price of that asset. If a closing price is not available, we ll determine the fair market value of the asset. If we subdivide the units of an investment fund, there will be a decrease in the unit value. If we consolidate the units of an investment fund, there will be an increase in the unit value. If we subdivide or consolidate the units of an investment fund, the market value of the investment fund and the market value of your policy will not change. The value of investment fund units is not guaranteed because it fluctuates with the market value of the assets in the investment fund. Fund availability We have the right to restrict the amount and allocation of premiums or exchanges to any investment fund. We may add or remove an investment fund from the list of available investment funds without notice to you. If an investment fund is removed from the list, you are not able to allocate any additional premium or make exchanges to the removed investment fund. We may close or terminate an investment fund and will provide notice of our intent to do so at least 60 days in advance. A closed investment fund may later be re-opened for investment at our discretion without notice to you. If we terminate an investment fund completely, you have the right to exchange the value to a similar investment fund. We may also change the investment strategies of an investment fund without notice to you. We will notify you in writing 60 days before we make a material change to the fundamental investment objectives of an investment fund. For more information, see Fundamental changes to the investment funds. All the investment funds currently available are described in detail later in this information folder. For more information about a specific fund, see the applicable investment fund page. Currently the available investments funds are: Conservative Profile (PSG) Profile (PSG) Balanced Profile (PSG) Income Profile (PSG) Money Market (Portico) Fixed Income Profile (PSG) Core Bond (Portico) Core Plus Bond (Portico) 6 London Life Insurance Company London Life estate protection funds policy information folder November 2016

9 Mortgage (Portico) Government Bond (Portico) Income (Portico) Income (Mackenzie) Diversified (London Capital) Balanced Growth (GWLIM) North American Balanced (London Capital) Equity/Bond (GWLIM) Canadian Balanced (Mackenzie) Growth & Income (Mackenzie) Balanced (Beutel Goodman) Global Income (Sentry) Fundamental changes to the investment funds If we make any of the following changes to an investment fund, we will notify you in writing at least 60 days before the change occurs. The notice will be sent by regular mail to the most recent address we have for you in our records. Increase the investment management fee Material change to the fundamental investment objectives Decrease the frequency with which the investment fund is valued During the notice period, you will have the right to exchange the value of your units from the affected investment fund to a similar investment fund that is not subject to the fundamental change without charge provided you advise us at least five days prior to the change happening. We ll advise you of similar investment funds that are available to you at that time. A similar investment fund is a fund within the same investment fund category that has a comparable investment objective and the same or lower investment management fee. If we do not offer a similar investment fund, you may have the right to redeem the investment fund without charge provided you advise us at least five days prior to the change happening. We ll advise you if this applies to you. The redemption of units or exchange of units from one investment fund to another may trigger a capital gain or loss. For information about tax implications, see Your income tax considerations. under the fundamental change provision for that particular fundamental change. When an investment fund invests in an underlying mutual fund, an increase in the investment management fee of the underlying mutual fund, which also results in an increase in the investment management fee of the investment fund, would be treated as a fundamental change. Allocating premiums, redeeming and exchanging investment fund units You can allocate premiums to an investment fund up to the earlier of when the annuitant reaches age 91 and commencement of annuity payments. You can request to redeem or exchange units at any time, however you may be subject to a short-term trading fee. We only process allocations, redemptions or exchanges on valuation days. We have the right to limit or refuse allocations to the investment funds. If we receive your request to allocate your premium to an investment fund or to redeem or exchange units at our administrative office in London, Ontario or Montreal, Quebec before 4 p.m. Eastern Time or before the Toronto Stock Exchange closes, whichever is earlier, on a valuation day, we ll process the request on that day using that day s unit value. If we receive your request after that time, we ll process it on the next valuation day using that day s unit value. For more information, see How we value investment fund units. When you ask us to allocate premiums to an investment fund or to redeem or exchange units, your instructions must be complete and in a manner acceptable to us, otherwise we will not be able to complete the transaction for you. You can invest in up to 18 investment funds over the life of your policy. If you choose to make a redemption, this will reduce the amount available for annuity payments. For more information, see When your policy matures. During the transition period between the announcement and the effective date of the fundamental change, you will not be permitted to allocate premiums to or exchange into the affected investment fund unless you agree to waive your rights London Life Insurance Company London Life estate protection funds policy information folder November

10 How to allocate premiums to investment fund units When you pay a premium to an investment fund, we allocate units to your policy. We determine the number of units to allocate to your policy by dividing the amount of the premium, by the appropriate unit value of the investment fund. For more information, see How we value investment fund units. If the investment instruction or accompanying documentation is incomplete, the premium will be held in accordance with our then- current administrative rules until satisfactory documentation has been supplied. If you allocate a premium to an investment fund, which is not available under this policy ( restricted investment fund ), we will exchange the units in the restricted investment fund based upon the unit values on the day we process the exchange and allocate the value of the units in the restricted investment fund to the Money Market (Portico) Fund (or to another investment fund as determined by our administrative rules). How to redeem investment fund units Upon request and subject to our administrative rules, you can redeem investment fund units on any valuation day. The value of your guarantees will be proportionally reduced when you redeem units. For more information, see Examples of how redeeming units affects the basic amount and reduces the guaranteed value. When you request money from your policy, we will redeem the number of units required to fulfil your redemption request. You must keep a minimum dollar amount in the policy. Currently, if you have less than $1,000 in the policy, we may require that you surrender the policy. We will redeem units to fund a redemption based upon the age of the units held in the applicable investment funds, with the oldest units being redeemed first. We will charge a short-term trading fee on any redemption when the units have not been held in the investment fund for the applicable period of time. For more information, see Short-term trading. When you redeem investment fund units, the value of those units is not guaranteed because it fluctuates with the market value of the assets in the investment fund. Under unusual circumstances, we may have to delay redemption of any units. For more information, see 8 When the redemption of your units may be delayed. There may be income tax consequences if you redeem units. For more information, see Income tax considerations. Systematic redemption payments You can receive regular scheduled income payments from your policy. You can choose when to redeem (i.e., monthly, quarterly, semi-annually or annually) and how much to redeem each time. Systematic redemptions may eventually deplete your policy and will reduce your guaranteed benefits. We will make periodic scheduled payments to you from your policy subject to our then-current administrative rules. You may, subject to our rules, change the amount or discontinue payments by advising us in writing. When you redeem investment fund units, the value of those units is not guaranteed because it fluctuates with the market value of the assets in the investment fund. There may be income tax consequences for each payment since they are redemptions. For more information, see Income tax considerations. How to exchange investment fund units You can exchange units of one investment fund in your policy for units of another investment fund subject to our then-current administrative rules. When you exchange units, you re redeeming units of one or more investment funds and allocating their value to units of other investment funds. The values of your guarantees are not affected when you exchange units. If the value of the units of one investment fund is exchanged to another investment fund, which is not available under this policy, we will reverse the transaction in accordance with our administrative rules. We may charge a short-term trading fee on any exchange when the units to be redeemed have not been held in the investment fund for the applicable period of time. For more information, see Short-term trading. When investment fund units are exchanged, the value of those units is not guaranteed because it fluctuates with the market value of the assets in the investment fund. There may be income tax consequences from any exchange of units. For more information, see Income tax considerations. London Life Insurance Company London Life estate protection funds policy information folder November 2016

11 Under unusual circumstances, we may have to delay the exchange of units if we ve had to delay the redemption of any units. For more information, see When the redemption of your units may be delayed. Short-term trading Using investment funds to time the market or trading on a frequent basis is not consistent with a long-term investment approach based on financial planning principles. In order to limit such activities, we will charge a short-term trading fee. The short-term trading fee is retained by the investment fund as compensation for the costs associated with the exchange or redemption request. We may take such additional actions as we consider appropriate to prevent further similar activity by you. These actions may include the delivery of a warning, placing you on a watch list to monitor activity, declining to accept further allocations to and exchange and redemption requests from the investment funds, delay trades by one valuation day and suspend trading under the policy. We reserve the right to change our administrative practices or introduce new ones when we determine it is appropriate. We will charge a fee of up to two per cent of the amount exchanged or redeemed if you allocate premiums to an investment fund for less than 90 consecutive days. The fee is subject to change. Our right to charge this fee is not affected by the fact that we may have waived it at any time previously. We reserve the right to increase the period of time a premium must remain in an investment fund from 90 consecutive days to up to 365 consecutive days. We will give you written notice of our intent to increase the time period at least 60 days in advance. Our notice to you will specify the investment fund(s) and the new period of time. We will send the notice to your most recent address for this policy on our records. When the redemption of your units may be delayed Under unusual circumstances, we may have to delay the redemption of units or postpone the date of a transfer or payment. This may happen if: Normal trading is suspended on a stock exchange where the investment fund has a significant percentage of its assets, or We believe it s not practical to dispose of investments held in an investment fund or that it would be unfair to other unitholders During such a delay, we ll administer the redemption of units according to the applicable rules and laws and in a manner that we consider fair. We may have to wait until there are enough assets in the investment fund that can be easily converted to cash. If there are more requests to redeem units than we can accommodate, we ll redeem as many units as we think is appropriate and allocate the proceeds proportionally among the investors who asked to redeem units. We ll redeem any remaining units as soon as we can reasonably do so. When your policy matures Maturity date The maturity date is the date on which the annuitant attains age 100, but not later than the twenty-eighth day of that month. If the annuitant attains age 100 after the twenty-eighth of the month, they will be deemed to have attained age 100 on the twenty-eighth of the month. If the twenty-eighth is not a valuation day, then the maturity date will be the valuation day prior to the twenty-eighth in that month. What happens to your policy on the maturity date On the maturity date, unless you have provided alternative direction, we will redeem all investment fund units allocated to your policy and annuity payments will commence. You may have to pay income tax as a result of the redemption. If you do not indicate a preference for another type of annuity offered by us, following the maturity date we will commence life annuity payments with a guarantee period of 10 years. The annuity payments are conditional on the annuitant being alive, and will be in equal annual or more frequent periodic amounts. If the annuitant dies prior to the expiry of the guarantee period, any remaining unpaid guaranteed annuity payments due after the death of the annuitant will be paid to the beneficiary, if living or if the beneficiary is not living or no beneficiary designation has been made, to your estate. The beneficiary may elect to have the remaining payments commuted and paid in one sum or continue to receive the payments until the end of the guarantee period. If the beneficiary elects to receive the remaining payments and dies prior to the end of the guarantee period, the remaining unpaid guaranteed payments will be commuted and paid in one sum to the beneficiary s estate. We may require evidence the annuitant or the beneficiary is living London Life Insurance Company London Life estate protection funds policy information folder November

12 when any payment becomes due. You will have to pay income tax on the annuity payments. Payments are not commutable during the annuitant s lifetime. Premiums will not be accepted under the policy after the annuity payments commence. If on the issue date of the policy, you are not a resident of Quebec, the amount of the annuity payments will be determined using the annuity rate in effect when the annuity payments commence. If on the issue date of the policy, you are a resident of Quebec, the amount of the annuity payments will be determined by the greater of the annuity rate in effect when the annuity payments commence and the rate established in the policy. Guaranteed benefits This policy provides two types of guaranteed benefits: a maturity guarantee and a death benefit guarantee. These guarantees have specific dates upon which they become effective. Please read this section thoroughly so you understand your investment fund guarantees. Before the maturity date or the death of the annuitant, the value of investment fund units is not guaranteed because it fluctuates with the market value of the assets in the investment fund. Basic amount The basic amount is used to calculate the value of the guaranteed benefits. In general, the basic amount is: The total of all amounts allocated to units and received by us before the annuitant attains age 91 Minus a proportional reduction for any redemption To calculate the proportional reduction for any units redeemed, we use the following formula: A x B C = reduction in the basic amount when: A is the basic amount before the redemption B is the value of the units redeemed 10 Maturity guarantee On the maturity date, we ll pay you the greater of: The policy value; or 75 per cent of the basic amount The maturity guarantee no longer applies once annuity payments commence or the policy is surrendered. Death benefit guarantee We will make a one-time, lump-sum payment of the death benefit if the annuitant dies before your policy matures. We make this payment to the beneficiary of the policy. If there is no beneficiary, we make the payment to you (as the policyholder) or to your estate. This payment will be made upon receipt by us of satisfactory proof of death. The amount of the death benefit will be calculated as of the valuation day we receive notification of the death of the annuitant if received at our administrative office in London, Ontario or Montreal, Quebec before 4 p.m. Eastern Time. If received after that time, we ll calculate the death benefit as of the next valuation day. The death benefit is the greater of: The policy value; or 100 per cent of the basic amount The death benefit may be adjusted for payments made between the date of death and the date we are notified of the death of the annuitant. The death benefit guarantee no longer applies once annuity payments commence or the policy is surrendered. Payment of the death benefit satisfies all of our obligations under the policy and ends our contract with you. Examples of how redeeming units affects the basic amount and reduces the guaranteed value Let s assume you are age 83 and you allocated the following premiums to the investment fund: C is the value of the investment funds before the redemption Date Investment Fund If short-term trading fees or other charges apply, they are included as a redemption. For more information, see Fees and expenses paid directly by you. Amount you allocated to the investment fund July 1, 2015 Core Bond Fund (Portico) $10,000 The basic amount is not affected by the exchanges between investment funds. July 1, 2016 Core Bond Fund (Portico) $10,000 London Life Insurance Company London Life estate protection funds policy information folder November 2016

13 After the second premium allocation, your policy will have the following values: Basic amount $20,000 Maturity guarantee Death benefit guarantee $20,000 x 75% = $15,000 $20,000 x 100% = $20,000 Let s also assume that on July 1, 2017, you redeem units of the Core Bond Fund (Portico) for $4,950. If the market value is greater than the basic amount Let s assume on July 1, 2017 before you redeem the units, the market value of your Core Bond Fund (Portico) units is $22,000. Your basic amount would be reduced according to the formula: A x B C = reduction in the basic amount when: A = the basic amount before the redemption ($20,000) B = the value of the units redeemed ($4,950) C = the market value of the investment funds before the redemption ($22,000) $20,000 x $4,950 $22,000 = $4,500 Your policy would now have the following values: Basic amount $20,000 - $4,500 = $15,500 Maturity guarantee Death benefit guarantee $15,500 x 75% = $11,625 $15,500 x 100% = $15,500 Your policy would now have the following values: Basic amount $20,000 - $5,500 = $14,500 Maturity guarantee Death benefit guarantee $14,500 x 75% = $10,785 $14,500 x 100% = $14,500 Note the reduction in the value of your guarantees is greater when you redeem units while the market value is less than the basic amount. When the guaranteed benefits end These benefits end on the earlier of one of the following dates: The maturity date, once we ve paid the maturity benefit The date the annuitant dies, once we ve paid the death benefit, or The date the policy is surrendered for its full value If the market value is less than the basic amount Let s assume that on July 1, 2017 before you redeem the units, the market value of your Core Bond Fund (Portico) units is $18,000. Your basic amount would be reduced according to the formula: A x B C = reduction in the basic amount when: A = the basic amount before the redemption ($20,000) B = the value of the units redeemed ($4,950) C = the market value of the investment funds before the redemption ($18,000) $20,000 x $4,950 $18,000 = $5,500 London Life Insurance Company London Life estate protection funds policy information folder November

14 Fees and expenses This section explains the fees and expenses that you pay to us for managing the investment fund and paying for the guarantees (see Fees and expenses paid directly by the investment fund). The total cost of investing in an investment fund (known as the management expense ratio or MER) is the sum of the investment management fee and the expenses to operate the investment fund. This is further explained below, but in order to find out how much each investment fund will cost you to hold in your policy, you want to look at the MER. For the MERs of each investment fund available under the policy, see its Fund Facts, which is located in the second half of this information folder. You may also have to pay other fees and expenses as described under Fees and expenses paid directly by you, but these are generally costs that depend on actions taken by you, and will not be imposed unless you do something specific (for example, changing the frequency of your scheduled periodic income payments), or request a specific additional service (for example, extra copies of annual statements). Fees and expenses paid by the investment fund Management expense ratio (MER) The MER is made up of the investment management fee and operating expenses (see below), expressed as an annualized percentage of the investment fund s average net asset for the year. You do not directly pay the MER. The investment management fee and operating expenses are paid from the investment fund before the unit value of an investment fund is calculated. Investment management fees An investment management fee, which is a percentage of the market value of each investment fund, plus applicable taxes, is deducted from each investment fund on a valuation day and paid to us before we calculate that investment fund s unit value. The amount of the investment management fee varies depending on the investment fund. The current investment management fee rates are shown below in the table, Annual investment management fees. When an investment funds invests in an underlying fund, there is no duplication of management fees. See Fund-of-Fund. Operating expenses In addition to investment management fees, we charge other expenses to the investment funds. These expenses are for the operation of the investment funds and your policy. They include legal, safekeeping, brokerage, administration, audit fees and taxes. These expenses vary from year to year and from investment fund to investment fund. We deduct these other expenses, plus applicable taxes, from each investment fund on a valuation day, before we calculate that investment fund s unit value. Fund-of-fund When an investment fund invests in an underlying fund, the fees and expenses payable in connection with the management, operation and administration of the underlying fund are in addition to those payable by the investment fund. As a result, the investment fund pays its own fees and expenses and its proportionate share of the fees and expenses of the underlying fund, and accordingly this is reflected in the total investment management fee and management expense ratio charged by the investment fund. However, there will be no duplication in the payment of investment management fees in such circumstances. The MER of an investment fund is subject to change without notice. The current MER for an investment fund is found on its Fund Facts, which is located in the second half of this information folder. The updated MER is published each year in the audited financial statements, which are available on or about April 30 of each year. For more information on how to obtain these statements, see Requests for annual audited and semi-annual unaudited financial statements and other documents. 12 London Life Insurance Company London Life estate protection funds policy information folder November 2016

15 Annual investment management fees The following table shows the current investment management fee. We have the right to change the investment management fee at any time. If we increase the investment management fee, we ll tell you in writing 60 days before we make the change. For more information, see Fundamental changes to the investment funds. Fund name Investment management fee Asset-allocation funds Conservative Profile (PSG) 2.20% Profile (PSG) 2.40% Balanced Profile (PSG) 2.55% Income Profile (PSG) 2.35% Cash and cash equivalent funds Money Market (Portico) 1.05% Fixed-income funds Fixed Income Profile (PSG) 2.00% Core Bond (Portico) 1.65% Core Plus Bond (Portico) 1.85% Mortgage (Portico) 2.05% Government Bond (Portico) 1.65% Balanced funds Income (Portico) 1.85% Income (Mackenzie) 1.90% Diversified (London Capital) 2.35% Balanced Growth (GWLIM) 2.30% North American Balanced (London Capital) 2.30% Equity/Bond (GWLIM) 2.30% Canadian Balanced (Mackenzie) 2.45% Growth & Income (Mackenzie) 2.25% Balanced (Beutel Goodman) 2.45% Global Income (Sentry) 2.45% London Life Insurance Company London Life estate protection funds policy information folder November

16 Fees and expenses paid directly by you You may have to pay the following fees and expenses directly when you invest in a policy: Charge for changing the amount or frequency of your scheduled periodic income payments Charge for duplicate RRSP receipts and tax slips Policy research fee Short-term trading fee Courier fee These fees and expenses are explained in more detail below. You do not pay for the following services: Scheduled periodic income payment. Exchanges between investment funds unless you have been in the investment fund for less than the indicated periods. For more information, see Shortterm trading. We reserve the right to charge fees for additional services from time to time and to change the amount or the nature of the fees and expenses paid by you at any time. Charge for changing the amount or frequency of your scheduled periodic income payments. We may charge up to $60 if you change the amount or frequency of your scheduled periodic income payments more than once per year. Charge for tax slips We will give you one duplicate RRSP receipt or tax slip for the current tax year without charge, if you ask for it. We may charge $25 for duplicates of RRSP receipts and tax slips issued in all prior years. Policy research fee We may charge up to $15 per year of policy history or $35 per hour for researching your policy. You will be advised of the fee before the research begins. Short-term trading fee We will charge a short-term trading fee of up to two per cent of the amount exchanged or redeemed if you invest in an investment fund for less than the applicable period. The fee is subject to change. For more information, see Short-term trading. Courier fee If you request a cheque be sent via courier, we may charge a courier fee. 14 Income tax considerations This is a general summary of income tax considerations for Canadian residents. It is based on the current Income Tax Act (Canada) and does not take into account any provincial or territorial tax laws. The summary does not include all possible tax considerations. The taxation of certain benefits available with these annuities is not certain at this time. You are responsible for the proper reporting of all taxable income and payment of all related taxes. This summary is not intended to offer you tax advice. You should consult your tax advisor about the tax treatment of these annuities for your personal circumstances. Tax status of the investment funds The investment funds are not separate legal entities. They fall under the definition of segregated funds in the Income Tax Act (Canada). For tax purposes, our investments funds are deemed to be trusts that are separate entities from London Life. The assets of the investment funds are kept separate from our general assets. The investment funds generally do not pay income tax because, throughout the year, all their income and realized capital gains and losses are allocated to you and other investment fund policyholders. The investment funds may have foreign tax withheld on income that is earned on their foreign investments. Non-registered plans For income tax purposes, you must report the following investment income that is allocated to you by the investment funds: Interest Dividends from taxable Canadian companies Taxable capital gains or losses Any other investment income allocated to you When you redeem units of an investment fund, you will realize a capital gain or a capital loss, which you must report. Your capital gain (loss) generally will be the amount by which the value of the redemption exceeds (is less than) the adjusted cost base of the units being redeemed. Death of the policyholder or transfer of ownership of the policy may create capital gains that must be reported. London Life Insurance Company London Life estate protection funds policy information folder November 2016